working with info tech, inc. teresa franklin director, trnsport development 2008 tug warm up...
TRANSCRIPT
Working with Info Tech, Inc.Working with Info Tech, Inc.
Teresa Franklin
Director, Trns•port Development
2008 TUG Warm Up
Saratoga Springs, NY
Overview of Info TechOverview of Info Tech• Founded in 1977 by Dr. Jim McClave & Dr. Tom Rothrock
– Transportation Construction Management Software– Statistical and econometric consulting– IT Solutions
• Developed initial DOT applications in 1982
• AASHTOWare® prime contractor for Trns•port
™
• Developed Bid Express® Internet bidding service
• Corporate office in Gainesville, Florida– Regional offices: Atlanta, Austin
• Approximately 200 employees• Working for you• www.infotechfl.com
Topics for TodayTopics for Today• Typical Trns•port calendar• Working with the Trns•port Task Force (TTF)• Working with Technical Review Teams (TRTs)• Working with the TUG Chair and Technical
Advisory Groups (TAGs)• Support agencies’ use of Trns•port• Develop, enhance and maintain Trns•port• Provide implementation services• Other services
Typical Trns•port CalendarTypical Trns•port Calendar
• July – Maintenance, Support and Enhancement (MSE) Contract Begins– Initiate projects, formally assign resources, – Kick off new Ballot Item review with TAGs
• September – First Fiscal Year (FY) TTF meeting– Recap of previous FY and current FY plan– Trns•port User Group (TUG) meeting preparation
• October – Annual User Group Meeting– Participate in Technical Advisory Group (TAG) meetings– Provide demo room– Ballot item review, complexity and comments
Typical Trns•port CalendarTypical Trns•port Calendar• November – Annual User Ballot
– Support incoming TUG Chair in ballot process– Develop recommendations to TTF from ballot results
• December – Second FY TTF Meeting– Mid year product updates/releases as needed– Trns•port News semi-annual newsletter published
• January – Third FY TTF Meeting– Recommendations on Next FY MSE Work Plan– Review mid year results of Technology upgrades
• March– Attend AASHTOWare task force chairs meeting
Typical Trns•port CalendarTypical Trns•port Calendar
• April – Fourth FY TTF Meeting– June client/server release content lock– Next FY MSE Work Plan refinements
• June – Final FY TTF Meeting– End of year release shipments– Trns•port News semi-annual newsletter published
• Ongoing throughout FY– MSE Administration, Maintenance and Support Services– Agile, test driven development of web Trns•port– TMR Review: obsolete, new, related– Release planning and alignment
Working with the TTFWorking with the TTF
• Attend five TTF meetings each year– Provide status of all activities– Respond to action item requests
• Attend weekly TTF meetings on web Trns•port• Assist in developing plans
– Long Range Work Plan (LRWP)– Maintenance, Support & Enhancement Work Plan (MSE)– Development of web Trns•port
• Product Backlog review and recommendations
– Requested proposals
Working with TRTsWorking with TRTs• Active work approved by the TTF• Onsite meetings, Oracle web conferences, requirements
definition, joint application design (JAD), user testing, cross-TRT collaboration
• Web Trns•port TRTs to date– Civil Rights and Labor Management (CRLMS)– Construction– Estimation– Materials– Preconstruction– Technical
• Other Current TRTs– Estimator
Working with the TUG Chair and TAGsWorking with the TUG Chair and TAGs
• Ballot Process– Automated Ballot System (ABS) maintenance– Support ballot process and tool modifications– Subject matter experts support TAGs throughout the FY
• User Notifications from TUG Chair– Posting of emergency fixes for urgent/critical TMRs– TTF approval of Agency funded enhancements– TTF appointment of Technical Review Teams (TRTs)– Subscribe: [email protected]
• Support TAG participation in web Trns•port reviews
This past year TUG lead by David Debo, TxDOTThis past year TUG lead by David Debo, TxDOT
Supporting Agencies (core)Supporting Agencies (core)
• Account Managers– Build and maintain long-term customer relationships– Maintain awareness of implementation activities– Develop tactical plans & solutions to meet agency needs– Delivery of agency proposals, product demos
• Customer Support – Team Approach– Support Specialists – track and resolve initial requests– Subject Matter Experts – provide in-depth product and/or
business expertise for issue resolution– Developers – provide further technical expertise
Account ManagersAccount Managers
Pamela Barry
South Central
Ward Zerbe
East
Stan Silva
West Coast
Phil Rodriguez
Western
Alabama Arkansas
Florida Georgia
Illinois Indiana
Iowa Kentucky
Louisiana
Mississippi
Nova Scotia
Prince Edward Island
Puerto Rico
Saskatchewan
South Carolina
Tennessee
West Virginia
Wisconsin
Connecticut Delaware
District of Columbia Fed Lands Hwy
Maine Maryland
Massachusetts Minnesota
New Brunswick New Hampshire Newfoundland New Jersey
New York North Carolina
Ohio
Ontario
Pennsylvania
Quebec
Rhode Island
Vermont
Virginia
Alaska
Alberta
Arizona
British Columbia
California
Hawaii
Idaho
Nevada
Oregon
Utah
Washington
Wyoming
Colorado
Kansas
Manitoba
Missouri
Montana
Nebraska
New Mexico
North Dakota
Oklahoma
South Dakota
Texas
Sid Hodgson is Account Manager for the Philippines DPWHChad Schafer is Account Manager for Michigan
Supporting Agencies (optional)Supporting Agencies (optional)
• Service units– A mechanism for agencies to acquire Trns•port related
services through AASHTO
• Types of Services– Implementation and training– Agency specific support services– Conversion to fund development and enhancements
• Monthly Status Reports provided to TTF and Agencies on Service Unit Usage
Product Development & EnhancementsProduct Development & Enhancements
• Oversight provided by TTF – TTF may appoint Technical Review Team (TRTs)
• web Trns•port Product Backlog– Pending product requirements– Prioritized by TRTs– Work Plans approved by TTF
• Ballot Items• AASHTO Funded, TTF Directed• Agency Funded, TTF Approved
– Joint development (formal and informal)– Single agency
Product MaintenanceProduct Maintenance
• TMR Selection, Prioritization and Bundling– MSE funded, TTF approval– Agency funded
• TTF approval of Urgent and Critical Items• Emergency Fix Validation and Notification• TTF TMR Backlog Review
– Ongoing review of TMRs and selection for resolution– Confirm priorities and classification– Verify in current releases– Removal of obsolete items
Technology/Platform UpgradesTechnology/Platform Upgrades
• Separate budget in the MSE Work Plan• Validate and upgrade products to current technical
environments– Operating systems– Web browsers– Database management systems– Development tools
• TTF Platform Subgroup– Recommendations from Info Tech Leads– Future supported and unsupported platforms
CloverleafCloverleaf™™ Website Website www.cloverleaf.netwww.cloverleaf.net
• Primary tool for collaboration– Call Ticket and TMR reporting and status
• TeamTrack issue tracking: http://ttweb.infotechfl.com/
– Hosts TEA & TUG websites, product related list servers
• Primary tool for information– Product Update postings– Release status and work plan documentation– People and organizations– Products and platforms– Trns•port newsletters– Meetings and events
CloverleafCloverleaf
CloverleafCloverleaf
Implementation ServicesImplementation Services
• Implementation Planning• Impact Assessments• Project Management• Requirements Analysis• Data Analysis, Data Mapping, Data Migration• Configurations/Customizations• Product Installation and Testing• Customized Training and User Documentation• and more…Learn about web Trns•port Services in
demo room and on Cloverleaf
Other ServicesOther Services
• For potential new Trns•port licensees– Provide product information– Presentations and demonstrations (via web or on-site)
• For current licensees– Estimation and bid data analysis– Full-time on-site staff for Trns•port-related needs
• Bid Express– Electronic bidding, plan sheets, small business network
• Annual Collusion Detection Workshop• Network security and implementation services
More Information…More Information…
• Primer tri-fold and Contractor’s Report• Web
– www.infotechfl.com– www.cloverleaf.net
• E-mail– [email protected] – [email protected]– [email protected]
• Phone– (352) 381-4400 (main number for all offices)
Working with Info TechWorking with Info Tech
Teresa Franklin
Trns•port Product Manager
October 2, 2007
A Primer for Trns•port Users