workforce development, inc. a vertical alignment journey randy johnson executive director workforce...

Workforce Development, Inc.

A Vertical Alignment Journey

Randy JohnsonExecutive Director

Workforce Development, Inc.

June 5, 2012

• How to get the right people engaged (horizontal alignment)?

• How to serve multiple primary customers?

• How to answer to multiple funding sources?

• How to connect the resources with support needed in the field (vertical alignment)?

1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

The Challenge

Our Mission

…is to develop and advance the workforce of Southeast Minnesota


About Workforce Development, Inc.

About Workforce Development, Inc.



Typical Committee Structure

• Executive Committee makes all important decisions in a vacuum

• Other Board members turn over often• Those Board members that stay do so

for narrow parochial interests


Dangers of Typical Committee Structure


WDI Committee Structure


Typical Career Planning/Placement Model


Mind the Gap70% of Minnesota Jobs Will Require Education

Beyond High School by 2018

Working With a Changing Labor Pool


-5000

0

5000

10000

15000

20000

25000

Projected Growth in Working Age Population in SEMN, 2000 - 2030

200520102015202020252030

Jobs Changing Rapidly

1970 2012Jobs lost to cyclical change 49% 21%

Jobs lost to structural changes 51% 79%


Review of Data


Applicant and employee skills• 61% of employers conduct pre-employment

testing

• 33% of employers believe that the applicant pool does not possess the necessary skills

• 20% of employers believe their current employees do not have the technical skills needed to grow the organization

Review of Data


Most common technical skill deficiencies – manufacturing•Machine operation, set-up, maintenance•Safety•Welding•Quality assurance methods•Electronic diagnostics•Basic computer skills

Review of Data


Most common soft skill deficiencies

• Communication skills• Working as a team• Problem solving skills• Basic employability/motivation

Summary of Findings


We validated Anthony Carnevale’s study suggesting 70% of future jobs will require advanced training beyond high school•86% of all jobs in the survey required more than a high school education to start

•44% of employers – other than IBM & Mayo – required advanced training

•However, nearly 100% of those surveyed said on-going training is essential


WDI’s Career Coaching Model

• Too many disparate measures provide confusion

• Single dimension measures are over simplified

• In public sector, measures can be politicized

• Prescribed measurements may not measure anything locally relevant and lead to “creaming”


Multiple Measurement Puzzle

• Costs/benefit analysis vs. return on investment

• Who is the investor?• Who yields the benefits?• What decisions should be made with

this information?


Reflections on ROI in Public Sector

State Average WDI

PY07 113.6% 101.8%

PY08 108.8% 103.3%

PY09 115.2% 101.5%

PY10 107.6% 92.7%


Prescribed WIA Adult Measurements

State Average WDI Average

PY07 140% 237%

PY08 140% 232%

PY09 7% 174%

PY10 93% 113%


WIA Adult ROI


Typical Vertical Alignment

• Strong Board/weak staff = power in the hands of the few “Captain May I” doesn’t yield strong dedicated staff

• Strong staff/weak Board = inefficient and scatological efforts

• Strong Board/strong staff = optimum, however, there still can be a total disconnect


Dangers of Typical Alignment

• How can we connect the career planning process to Board policies?

• How can we build trust, confidence and professional development in the field?

• How can we make sure the Board sees the whole field of view and aligns their resources with the needs in the field?


WDI Career Pathways Vertical Alignment

Workforce Investment Board Career Pathways

Interest Cognitive Abilities

Motivation Experience Situational Environment

Opportunities Career Success

• Presentations to K-12

• Targeted jobs• Career 101• Scrubs Camp• STEM Summit• RAMSP member• Career

Academies• Interest

inventories

• NCRC/Key Train• Cognitive skills

class• Job Search

classes• FastTRAC• Financial aid

support• Scholarship

program

• Career counseling• Mentoring program• ISS plan

development

• Work experience• On-the-Job

Training (OJTs)• Community

service• Apprenticeships• Volunteer

network

• Assessment/ referral• Financial literacy• Background checks• Support services• Electronic networking• Resume development

• MN Works job bank• Career ladders• Economic

development networking

• Wage subsidies• Tax credits• Job Fairs• Job Club• Project GATE II

• Follow-up• Recognition• Testimonials• Green jobs grants• Job Skills Partnership

Grant• Best Places to Work

Interest Cognitive Abilities

Motivation Experience Situational Environment

Opportunities Career Success

• Career awareness

• Access to information

• Vision of the future

• Purpose of life• Willingness to

learn

• Soft skills• Basic skills• Technical skills• Theoretical

Skills• Knowledge

transfer

• Maturity• Confidence• Financial need• Peer pressure• Generational

influence• Parental influence• Job satisfaction

indicators• Mentor/Role

model• Personal plan

• Work experience• Track record of

task completion• Work credentials• Recommen-

dations

• Physical abilities• Physical health• Mental health• Criminal record• Sobriety• Bondability• Transportation• Network of friends• Credit worthiness• Finances on hand• Resume

• Job opportunities• Defined career

pathway• Regional sector

strength• Growing economy• Entrepreneurial

opportunities

• Self Sufficiency• Productive & happy

employee• Prosperous & happy

employer• Incumbent worker

training• Retention strategies• Employer-based

mentoring• Conflict Resolution

Workforce Development, Inc. Activities

Resource DeploymentInterest Cognitive

AbilitiesMotivation Experience Situational

EnvironmentOpportunities Career

Success

12% 32% 20% 7% 21% 7% 1%

• We all have multiple customers, multiple measures, Boards and staff

• Make sure we have the right, well-trained people present (horizontal alignment) and that we find common ground to connect and support each other (vertical alignment)

• Focus on the customer, stay true to your mission


In Summary


Randy JohnsonExecutive Director

workforce development, inc. a vertical alignment journey randy johnson executive director workforce...

Documents

th street nw

field vertical alignment

horizontal alignment

vacuumother board members

oftenthose board members

minnesota jobs

multiple primary customers

changing labor pool1302