wolters kluwer 2.0 + a global company performs on the world stage nancy mckinstry chief executive...
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Wolters Kluwer 2.0 +A Global Company Performs on the World Stage
Nancy McKinstryChief Executive Officer and Chairman of the Board of Wolters Kluwer
Worldwide Internet Usage is Exploding
By 2020
• A nursing shortage of 340,000 in the US alone.
• In China, there will be 2 million lawyers from 120,000 today.
• 75% of the members of the AICPA (US Accounting Trade organization) will be eligible to retire.
Web 2.0 Applications Become Increasingly Important to Information Users
•Communication
•User-generated content
•Context-relevant user and networking experiences
•Deeper integration of research applications
4
A Symphony Orchestra…
…of Brands
10
Our Strategy Transformed and Accelerated Our Growth
Wolters Kluwer Today
§ Leader in core markets
§ Clear momentum around organic growth
§ Local focus, global scale
§ Product depth and breadth with focus on essential customer content and workflow tools
§ Operational discipline
§ Strong organizational capabilities
2003-06 Strategy§ Strengthened market
positions and portfolio
§ Restructured cost base and increased operational rigor
§ Developed significant presence in online and software
§ Reallocated capital to higher growth markets
§ Achieved major increase in shareholder value
The Organization as a Jazz Band
Wolters Kluwer’s Strategy for Growth
Enhanced value for customers, shareholders, and employees
4InstitutionalizeOperationalExcellence
2Capture Key Adjacent
Markets1Grow Our Leading Positions
3Exploit Global Scale and Scope
Rule #1: Know the Customer
Customer Knowledge Drives Innovation and Product Expansion
EngagementEngagementFixed AssetsFixed Assets
Client RelateClient Relate
Site BuilderSite Builder Client Write-upClient Write-up
Profit DriverProfit Driver
Practice DriverPractice Driver
ScanScan
Outsource
Outsource
PracticePractice
TaxPreparation
TaxPreparation
DocumentDocument
Global fxGlobal fx
Trial BalanceTrial Balance
PlanningPlanning
Soft
ware
Drive Productivity: New Functions & Flexibility
Con
ten
tC
on
ten
t
CCH Federal Tax ReportersCCH Federal Tax Reporters
Expand Print ContentExpand Print Content
Online DeliveryOnline DeliveryGlobal LeverageGlobal Leverage
Tax Research NetworkTax Research Network
Integrated LibrariesIntegrated Libraries
Interactive Tools – SmartCharts & Client RelateInteractive Tools – SmartCharts & Client Relate
State Tax ReportersState Tax ReportersSpecialty Practice AreasSpecialty Practice Areas
Accounting & AuditAccounting & Audit
Wolters Kluwer Global Platform
Wolters Kluwer Global Platform
International Content
International Content
Expand A&A Expand A&A
Tax and Accounting Example
Tax and Accounting Example
Rule #2: Build the Right Team
§Talented, informed, and united leaders§Willingness to listen and learn from others§A passion for work§Talent management program for grooming future leaders
Dedication and expertise of talented employees to meet our customers’ needs provide platform for growth and long term success
Rule #3: Innovation Drives Growth and Retention
ProSystem fx Scan v4.0 demo
tax.cchgroup.com/flashdemo/test/scan_autoflow/main.htm
Rule #4: Outsource Creatively
Rule #5: Critical Mass is Getting Smaller
For Legal Professionals – An Example: Our Dutch Portal
Poll
VodCasts Directory/Network
RSS
Blog featuring contributions from several
thought leaders
EXTENSION OPPORTUNITIES
• Allow for comments on blog and news articles• Extend directory with opportunity for listed lawyers to blog• Not only mention relevant sources in the Juridica section, but aggregate content they generate• Optimize for Search Engine ranking
BUSINESS MODELS
• Advertising• Job advertising
Blog’s recent articles
For Health Professionals – OvidSP 2.0
http://communities.kluwer.be/financeworld
For Finance and Tax Professionals – Belgium’s Finance World and…
Rule # 6: Put a Time Horizon on Profitability
Strong Subscription Model Dominates – Even with New Products
Traditional Business Models Have Given Way to…
Distribution ProductionContent Creation
A Complex Array of Competitions, Business Models, and Distribution Networks
Collaboration
Blogs
Advertising supported
Traditional & Online Production
Subscription & PPV
Professional and Consumer
Co-opetion with Google, Microsoft
Traditional Competitors
The Professional’s First Choice
Provide information, tools, and solutions to help professionals make their most critical decisions effectively and improve their productivity
Wolters Kluwer 2.0 +A Global Company Performs on the World Stage