wiltshire council what will we be like? paul clarke, idea laurie bell, wiltshire council it is going...
TRANSCRIPT
Wiltshire CouncilWiltshire Council
What will we be like?What will we be like?
Paul Clarke, IDeAPaul Clarke, IDeALaurie Bell, Wiltshire CouncilLaurie Bell, Wiltshire Council
It is going to be different !
Key Questions?Key Questions?
What 5 things do you consider will be What 5 things do you consider will be most important to the new council?most important to the new council?
How will we behave?How will we behave?3 things we will do – 1 thing we wont3 things we will do – 1 thing we wont
What’s important?What’s important?
We deliverWe deliver
High quality servicesHigh quality services
Low cost and can demonstrate value for Low cost and can demonstrate value for moneymoney
Services are delivered locallyServices are delivered locally
Decisions are made openly and honestlyDecisions are made openly and honestly
Work with others to deliver what’s best for Work with others to deliver what’s best for the people of Wiltshirethe people of Wiltshire
Our Culture - Our Culture - we will put our customers firstwe will put our customers first
One Council – One CultureOne Council – One Culture
Innovative – embraces changeInnovative – embraces change
A great place to work inA great place to work in
We will be;We will be;
Accessible , responsive, have a “can-do” Accessible , responsive, have a “can-do” approach,approach,
listen, smile, be respectful and fairlisten, smile, be respectful and fair
Our Core Values – work so far…Our Core Values – work so far…
Open and inclusive and listenOpen and inclusive and listenEngage people in decision making and Engage people in decision making and shaping servicesshaping servicesAgree our shared goals and targetsAgree our shared goals and targetsFocus on actions that will make a differenceFocus on actions that will make a differenceCommunicateCommunicateBe positive and visionaryBe positive and visionaryBe consistent, fair and honestBe consistent, fair and honest
How will we be different?How will we be different?
Through leading and being the changeThrough leading and being the changeContractual sign-up to behavioursContractual sign-up to behavioursBeing clear of our vision and goalsBeing clear of our vision and goalsBeing one council – one cultureBeing one council – one cultureBy taking action on unacceptable By taking action on unacceptable behavioursbehavioursBy always putting the customer first…….By always putting the customer first…….