william heath, mydex - personal data
DESCRIPTION
Presentation about how individuals can manage their own personal data for use in dealing with the organisations they have interactions with. Presented to the annual conference of the public sector IT management organisation, Socitm, on 11 October 2010TRANSCRIPT
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William HeathPersonal data: how can your residents help you?
Talk for Socitm 2010, Brighton
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Personal data: how can your residents help you?
Personal data: where we are todayA “data logistics” perspectivePersonal data stores: some contextThe Mydex Community PrototypeWhat does it mean? What next?
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Personal data store contextFinancial/economic: • Cost of keeping data up to date• Cost of providing services with poor data• Cost of bad data logisticsPolitical• Push-back on “Database state”• Desire instead for market ID solution• Desire to restore responsibility to individual• Manifestos, think tank papers; WEFTech: • User-centric ID: Higgins, InfoCards• Selective disclosure/PETs eg uProve• Trust framework: OpenID, OAuth, OIX
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Announcing today 11 Oct: Mydex Community Prototype
World's first live personal data store service
Individuals can store, manage and transmit their “address+” basic non-financial data
First relying parties include three councils
Includes verification service to the individual
Research and academic studies of lessons
Runs Oct 2010-Jan 2011
Devised by Mydex Community Interest Company
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So what's in it for...Individuals? Convenience, saves time & hassle, preserves/adds value, new insight, empowerment, acquired trust
Organisations? Lower cost; better data accuracy, quality, completeness, richness, better compliance, better relationships, fewer lost opportunities
The economy? Reduce cost of existing activity (averaging, push, guesswork); potential wave of new entrepreneurial person-centric services
Society? Active, confident, participative people; foundation of trust in online services
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What is unique role of LAs in all this?
1. Run core infrastructure esp the electoral roll2. Rich, deep relationships with individuals3. ...based around a shared interest in location 4. ...which both the Council and individuals want to optimise (better local services, value) 5. + core public-service ethos: not to exploit but to support individual/ citizen.If you agree, Mydex needs a workable way to
engage with local government.
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Summary & conclusion. New data logistics with PDS lets councils:
• Reduce costs • Re-engage with residents/customers• Realise investment to date (notably in CRM)• Improve services that depend on personal data• Open the way to new user-side apps• Help governance, compliance data minimisation
Info pack/White Paper available: [email protected]
www.mydex.org
William Heath Personal data: how can residents help you?
Talk for Socitm 2010, Brighton