Susan Heathfield -- Management Consultant

Why “Blink” Matters

Susan Heathfield -- Management Consultant

Why “Blink” Matters

Decisions may occur fast - instantaneously or in two seconds.

We make snap judgments when we meet someone for the first.

We “thin slice.” (The thinnest of decisions).

Susan Heathfield -- Management Consultant

Why “Blink” Matters

When we deal with lots of information quickly…

We use our beliefs, attitudes, values, experiences, and education…

Then, we “thin-slice” the situation to comprehend it quickly.

Susan Heathfield -- Management Consultant

Why “Blink” Matters

We make snap judgments about people and situations…

Instant conclusions that we reach are powerful and important ---occasionally, good.

Spontaneous decisions are often as good as--or better than--carefully planned, considered ones.

Susan Heathfield -- Management Consultant

Why “Blink” Matters

Skill can save lives, provide interpersonal insight, allow us to assess situations and take action quickly.

Don’t want to discard this skill…even if your first snap decisions or judgment is wrong.

Key is constant awareness of ability to thin-slice and think without thinking.

Susan Heathfield -- Management Consultant

Why “Blink” Matters

Take time to gather a larger pool of data before going with your initial gut reaction.

We work with people who are not just like us. We need to constantly demonstrate that we honor and appreciate the differences.

Sometimes, we need to trust the "blink", the thin-slice decisions that we make.