What Your Aircraft Does When You’re Not Looking…

PRESENTED BY:

John Sullivan, Welsh-Sullivan Group LLC

T. James Buchanan, CAM, C.P.M.

Thursday, February 9, 2017 | 8:45 a.m. – 10:00 a.m.

The need to emphasis the BUSINESS in yourBusiness Aviation Function

• Know what business you are in

• Be a futurist. Look over the horizon to see where the business will be in10 years

• Make smart decisions about personnel, aircraft and operations. Thinkstrategic vs tactical

• Be able to justify your existence in hard economic times

• Know the return on investment for your operation.

• Act and speak like a profit center and not a cost center

• Make sure your operation is adding to the bottom line

An effective Flight Dept will be aligned withCorporate Strategy

• Must be a high degree of congruence, consistency and fit between theflight function and the corporation

• The needs, goals, objectives of the two must be aligned

• The Informal Organization within the flight function must notovershadow the Formal Organization that is aligned with the corporatefunction

• The behavior of the leader of the flight function is critical in thealignment process and the ultimate efficiency of the Flight Department.

Perfect Flight Concept

• Make security a part of all flight planning

• Brief all passengers on security the same as you would for safety

• Make security awareness a part of the way you conduct your operation

• Never take anything for granted. Things will happen that will requireimmediate attention.

• Have a plan that is know to the entire staff

• Practice the plan as no plan is perfect

• Designate one person to be the security champion responsible forkeeping the security plan active

• Plan for the worse case scenario

Best Practices for Business Aviation Security

PEOPLE

Establish a Security Champion role (much like the Safety Champion's role)

Establish and maintain a communications link with the company securitydepartment or the equivalent

Flight department personnel to complete annual security training

Remain diligent to changes in emotional well-being and health of allcrewmembers, ground personnel and passengers

Ensure home facility perimeter security with effective fencing, lighting, securitypatrols (as appropriate), gates and limited access areas

Ensure street-side gates and doors are closed and locked at all times

Require positive access control for all external gates and doors

Close and lock hangar doors when the area is unattended

Secure all key storage areas (food, liquor, parts and tools, etc.)

Have an access control management system for keys and passes

Escort all visitors on the ramp and in the hangar area

Best Practices for Business Aviation Security

FACILITIES

Best Practices for Business Aviation Security

FACILITIES (cont’d)

Confirm the identity and authority of each passenger, vendor and visitor prior toallowing access to facilities and aircraft

Use a government-issued photo ID to verify identity of any visitor or vendor

Post emergency numbers prominently around facility

Ensure easy access to phones or "panic buttons" in various facility locations(break room, hangar bay, etc.)

Confirm security of destination facilities

Be aware of your surroundings and do not be complacent—challenge strangers

A flight crewmember must be present at all times when the aircraft is beingserviced (fueling, catering, etc.)

Check lavatories, baggage compartments and all cavities for unauthorizedpeople or objects prior to every departure

Use the aircraft's security system (locks and alarms) whenever it is unattendedto prevent unauthorized entry

Best Practices for Business Aviation Security

AIRCRAFT

Require that aviation department members participate in security training

Maintain a security information program

Require an accurate and accessible passenger manifest for all trip legs

Only company personnel and authorized guests, identified in advance, areallowed to board a company aircraft

Passengers or flight department members must maintain positive control ofluggage

Best Practices for Business Aviation Security

PROCEDURES

Best Practices for Business Aviation Security

PROCEDURES (cont’d)

Crewmembers must display photo IDs

Have a security plan specific to your location and operation

Develop, maintain and exercise an Emergency Response Plan and itsassociated resources

Positively identify all luggage and match luggage to specific passengers(color-coded bag tags can be helpful)

SECURING YOUR AIRCRAFT AT AN RON

• Obtain intelligence for criminal, political and terror situation at RONlocation

• Have a crew member physically inspect the aircraft once every 24 hours• Utilize all available security systems installed on the aircraft• Use security tape on all doors and hatches• Ask FBO not to move the aircraft• Ask if hangar space is available• On day of departure, have crew come out to aircraft early to conduct an

in-depth pre-flight• Have a “Plan B” for departure in the event the aircraft is not flyable• Have an evacuation plan in the event of severe weather at RON

What Your Aircraft Does When You’re Not Looking…

PRESENTED BY:

John Sullivan

T. James Buchanan, CAM, C.P.M.

Thursday, February 9, 2017 | 8:45 a.m. – 10:00 a.m.

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What Is A Best Practice?

• A method which has demonstrated superior results compared with other means.

• Useful as a benchmark.

• A practice which can evolve to become better as improvements are discovered.

• Not a “You best practice it my way” rule.

A Best Practice is:

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Problematic Situations

• Sole use or shared hangar/ramp?

• Facility leaves aircraft unattended with doors open on ramp.

• Unauthorized introduction of weapons, explosives or other devices into theaircraft.

• Unauthorized use of unattended aircraft, possibly to commit unlawful acts.

What could go wrong?

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Best Practices at MRO Facilities

• Use reputable facilities.

• Communicate your expectation of security.

• Ask how the facility will keep your aircraft secure.

Selecting the MRO:

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Best Practices at MRO Facilities

• Take an inventory of loose equipment at input to the MRO.

• Have your maintenance technician accompany the aircraft and monitor the workperformed.

• Audit the facility’s security practices.

Arriving at the MRO:

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Best Practices at MRO Facilities

• Compare loose equipment inventory with similar inventory at input.

• Conduct a thorough preflight.

• Check lavatories, baggage compartments, interior and exterior spaces forunauthorized objects.

Departing the MRO:

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Best Practices at MRO Facilities

• Conduct a thorough postflight.

• Consider scanning the aircraft for listening devices.

– China finds spy bugs on presidential jet made in U.S.http://articles.chicagotribune.com/2002-01-20/news/0201200339_1_chinese-fighter-jet-president-jiang-zemin-plane

• Keep records of your security impressions at the MRO. Does their performancecommend them for future business?

After you return to home base: