what value does it bring to pretend hospital? pretend hospital logo caring for you

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What is Telehealth? What value does it bring to Pretend Hospital? Prete nd Hospital Logo Caring For You

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Page 1: What value does it bring to Pretend Hospital? Pretend Hospital Logo Caring For You

What is Telehealth?What value does it bring to Pretend

Hospital?

Pretend

Hospital Logo

Caring For You

Page 2: What value does it bring to Pretend Hospital? Pretend Hospital Logo Caring For You

Telemedicine is the use of medical information exchanged from one site to another via electronic communications to improve patients' health status.

Closely associated with telemedicine is the term "telehealth," which is often used to encompass a broader definition of remote healthcare that does not always involve clinical services.

What is Telehealth?

Pretend

HospitalCaring For You

Page 3: What value does it bring to Pretend Hospital? Pretend Hospital Logo Caring For You

Eligible Providers CMS has identified these:

◦ Physician (MD/DO)◦ Nurse practitioner◦ Physician assistant◦ Nurse midwife◦ Clinical nurse specialist◦ Clinical psychologist◦ Clinical social worker◦ Registered dietician/nutrition professional

(as of October 2010)

Page 4: What value does it bring to Pretend Hospital? Pretend Hospital Logo Caring For You

Eligible Sites - CMS Physician/Practitioner Office Critical Access Hospital (CAH) Federally Qualified Health Center (FQHC) Hospital Rural Health Clinic Hospital-based or CAH-based Renal Dialysis

Center (including satellites) Skilled Nursing Facility Community Mental Health Center

(as of October 2010)

Page 5: What value does it bring to Pretend Hospital? Pretend Hospital Logo Caring For You

ReimbursementTelehealth Services under Medicare CPT/HCPCS Codes

Consultants 99241-99255

Office or Other Outpatient Visits 99201-99215

Psychiatrist Diagnostic Interview Examination

90801

Individual Psychotherapy 90804-90809

Pharmacologic Management 90862

Individual Medical Nutrition Therapy G0270, 97802, 97803

End Stage Renal Disease (ESRD) Related Services

G0308, G0309, G0311, G0312, G0314, G0315, G0317, G0318

Neurobehavioral Status Exam 96116

Follow-up Inpatient Telehealth Consultations

G0406, G0407, G0408

Information from Center for Telehealth & e-Health Law (October 2010) www.ctel.org

Page 6: What value does it bring to Pretend Hospital? Pretend Hospital Logo Caring For You

Reimbursement Medicaid

◦ 35 states have established rules for telehealth reimbursement

◦ Minnesota Medicaid Private Pay

◦ 12 states have passed legislation requiring insurance companies to pay for services delivered by telemedicine

Contract-based Services

Page 7: What value does it bring to Pretend Hospital? Pretend Hospital Logo Caring For You

Credentialing

Hospital-based services Providers must be credentialed

where the patient is located Privileges must also be granted This process is currently being

debated in Congress

Page 8: What value does it bring to Pretend Hospital? Pretend Hospital Logo Caring For You

Need vs. Demand

Determine if there is a need for the service◦ Do you have disparities to address?◦ Lost your provider?◦ What is the expected patient volume?

But, is there a demand?◦ Are providers asking for the service?◦ Are patients asking for the service?◦ Are others already providing the service?

Page 9: What value does it bring to Pretend Hospital? Pretend Hospital Logo Caring For You

Common Applications

In/Out Patient Specialty Services:

– Dermatology–Mental Health– Cardiology– Infectious

Diseases– Pediatric Services– Endocrinology

–Wound Care– Pulmonology– Oncology– Trauma/ER– Stroke Care

…and more

Page 10: What value does it bring to Pretend Hospital? Pretend Hospital Logo Caring For You

Common Apps (cont)

Telepharmacy TeleHome Heath (home monitoring) Remote ICU Monitoring Family Interactions Case/Disease Management Education

◦ staff, provider, family, community

Page 11: What value does it bring to Pretend Hospital? Pretend Hospital Logo Caring For You

Organizational

Budgetary

Value to Pretend Hospital?

Pretend

HospitalCaring For You

Page 12: What value does it bring to Pretend Hospital? Pretend Hospital Logo Caring For You

Organizational

Access to add’l care resources Staff competency Community perception Service stability Patient Experience Peer-to-peer interactions

Page 13: What value does it bring to Pretend Hospital? Pretend Hospital Logo Caring For You

Budget-Related

Stretch a tight travel budget

Increase ancillary services

Service continuation/expansion

Enhance the quality of care

Market-leader

Page 14: What value does it bring to Pretend Hospital? Pretend Hospital Logo Caring For You

Take a “new” look

Impact of Telehealth◦ Don’t look at it in a “bubble”◦ A tool of your entire organization◦ Now vs. Future

It is more than hard ROI◦ Can you afford NOT to have something

Page 15: What value does it bring to Pretend Hospital? Pretend Hospital Logo Caring For You

Cost of NOT having…

Lost Market Share? Professional isolation/burn-out Loss of “hometown dollars” Being viewed as “Behind the Times” Patient Care Liability Not providing a high quality “patient

experience”

Page 16: What value does it bring to Pretend Hospital? Pretend Hospital Logo Caring For You

Why Telehealth?

Pretend

HospitalCaring For You

Page 17: What value does it bring to Pretend Hospital? Pretend Hospital Logo Caring For You

Why Telehealth?

Adds value Strengthens relationships Builds competency Stretches budgets Expands services

Page 18: What value does it bring to Pretend Hospital? Pretend Hospital Logo Caring For You

…An Expectation!

Patients

Providers

Partner facilities

Payers

Page 19: What value does it bring to Pretend Hospital? Pretend Hospital Logo Caring For You

Don’t Wait

Take a step…even a small one!

Figure out what makes sense for your organization

If not…you’ll only get further behind