what do consumers want on a mobile website?

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WHAT DO HOTEL CONSUMERS WANT/NEED ON MOBILE SITES BY: BRENO & SHAFIK

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This video is about Mobile website design that is focused on providing a good user experience, and features that makes bookings easy for hotel consumers. Created by tambourine hotel marketing http://www.tambourine.com

TRANSCRIPT

Page 1: What do Consumers want on a Mobile Website?

WHAT DO HOTEL CONSUMERS WANT/NEED ON MOBILE SITESBY: BRENO & SHAFIK

Page 2: What do Consumers want on a Mobile Website?

WHAT DO HOTEL CONSUMERS WANT/NEED ON MOBILE SITES

2017

2014

2013

0 10 20 30 40 50 60

30

12

8

48.8

23.2

13.6

%$(Billions)

Growth on Mobile Bookings

Page 3: What do Consumers want on a Mobile Website?

Spontaneous60% of mobile bookings were made for "same-day check-in.

Shorter Stays70% were booked for one-night stays.

What kind of people use mobile to book?

WHAT DO HOTEL CONSUMERS WANT/NEED ON MOBILE SITES

Page 4: What do Consumers want on a Mobile Website?

What consumers are really looking for?

• Hotel Style"• Overall look"• What it offers"• Who much it cost"• Where is located"• BOOK

WHAT DO HOTEL CONSUMERS WANT/NEED ON MOBILE SITES

Page 5: What do Consumers want on a Mobile Website?

WHAT DO HOTEL CONSUMERS WANT/NEED ON MOBILE SITES

• Brief Information"• Simple Design"• Easy to Book

Page 6: What do Consumers want on a Mobile Website?

Show room options

• Photos"• Amenities"• BOOK

WHAT DO HOTEL CONSUMERS WANT/NEED ON MOBILE SITES

Page 7: What do Consumers want on a Mobile Website?

Easy to contact the hotel

WHAT DO HOTEL CONSUMERS WANT/NEED ON MOBILE SITES

• Easy to Located"• Multiple forms to contact

Page 8: What do Consumers want on a Mobile Website?

WHAT DO HOTEL CONSUMERS WANT/NEED ON MOBILE SITES

How mobile is changing the hotel experience

• Booking"• Check-In"• Room Key"• Control room amenities

For more information on Hotel Marketing for Mobile consumers visit us at Tambourine.com