Welcome to Class

MT460 Mgmt Policy & Strategy

Wednesdays, 7-8pm CDTOnline Seminar

Professor Tammy Madsen

Agenda• Unit 8 Organizational Structure,

Leadership, and Culture• No Unit 8 Assignment• Unit 9 Final Project• Questions??

Learning Objectives• Identify various traditional

organizational structures.• Explain ways improvements have been

sought in traditional organizational structures.

• Describe how outsourcing can create agile, virtual organizations .

• What is good organizational leadership?• Describe ways leaders can influence

culture.

Unit 8 Organizational Structure, Leadership, and

Culture Identify various traditional organizational

structures.Defined: the formalized arrangement of interaction

between and responsibility for the tasks, people, and resources in an organization (Pearce & Robinson, 2011) i.e. organizational chart

1) Simple - Owner-based, few employees, tasks, responsibilities, & communication highly informal

2) Functional - Functional groups tasks, people, & technologies

3) Divisional - Strategic business unit (SBU)

4) Matrix - Personnel functional and staff, assigned to both basic function & project / product

5) Product-Team - Product or process teams with primary responsibilities i.e. R&D, engineering, sales and marketing, finance, & operations

Explain ways improvements have been sought in traditional organizational structures.

o Trends affecting organizations in the 21st Century Globalization Internet Speed

Redefine the role of corporate HQ from control to support, coordination

Balance demands of control/differentiation w/ coordination/integration

Restructure to emphasize and support strategically critical activities

Reengineer strategic business processes Downsize and self-manage

Unit 8 Organizational Structure, Leadership, and

Culture

Describe how outsourcing can create agile, virtual organizations.Agile organization defined: identifies a set of business capabilities central to high-profitability operations & builds virtual organizations around those capabilities (Pearce & Robinson, 2011)Virtual organization defined: temporary network of independent companies – suppliers, subcontractors – linked by info tech to share skills, access to markets, & costs (Pearce & Robinson, 2011) Outsourcing defined: obtaining work previous done by inside employees from sources outside the company (Pearce & Robinson, 2011)

Modular OrganizationSelf-contained companies contribute primary support

activity. Business Process Outsourcing (BPO)

Rapidly growing segment in services industry worldwide.

Unit 8 Organizational Structure, Leadership, and

Culture

Unit 8 Organizational Structure, Leadership, and

Culture What is good organizational leadership?

Qualities:• Embrace change & gain commitment to implement

strategy• Clarify strategic intent of where they will lead the

company and what results they expect to achieve• Build the organization

• Education and leadership development of next level org leaders

• Perseverance – staying committed when others would give up

• Principles – fundamental personal standards, i.e. honesty, integrity, and ethical behavior

Unit 8 Organizational Structure, Leadership, and

Culture Describe ways leaders can influence culture. Passion – motivated sense of commitment for

what you do Use reward systems, symbols, and structure Depend on managers to execute strategy Beyond pay…

Building

Carrot Cultureat work

Unit 9 Final Project: Strategic Plan

• Assignment ChecklistDetermine the elements of strategic

control.Evaluate the balanced scorecard

approach and how it integrates strategic and operational control.

Determine what is meant by continuous improvement and how it contributes to incremental innovation.

Unit 9 Final Project: Strategic Plan

1. Address Assignment Checklist Requirements2. Use the Case Study template in Doc Sharing3. PowerPoint Presentation4. At least 10-12 slides5. Use the Notes Section for your talking points6. Cite your sources

In-text citations Reference page

6. Submit in Dropbox Unit 9 Assignment beforeTuesday, September 4 at 11pm CDT

Unit 9 Final Project: Strategic Plan

What should I have completed by now?• Identify your company

**you must be able to find research and information on this company either via the Internet or a local newspaper / magazine publication**

• Begin conducting your research• Background on products, services, customers• Mission and vision statements• What is the current organizational strategy?

• Get started on your presentation• Create an outline• Use the presentation format• What would you say? Use the notes section• Include a Reference page for your research

Unit 9 Final Project: Strategic Plan

Guidelines: Strategic Plan (slide titles)1) Introduction2) Background3) Mission & Vision Statement4) Internal & External Analysis5) Long-term Objectives6) Strategy Analysis & Choice7) Plan Goals & Implementation8) Describe Success Factors9) Controls & Evaluation10)Conclusion11)References

• Read Chapters 11 & 12• Initial post to Unit 8 Discussion by

Sat.• Watch the video

• Respond to 2 classmates by Tuesday• Reward: Make plans!

To Do this Week!