This year we continue our ‘Best Store in Town’ theme that was introduced at last year’s event. Throughout the Expo and conference sessions we will explore ways that all independents can

not only compete, but be successful in an increasingly tough market. What is it that your store needs to deliver to your community that will make you the best in town – from barista coffee to

fresh flowers, ready-to-eat meals to a gourmet deli offering? All of this layered with the individual character, service, and community involvement that an independent can offer like no one else, will

put the heart and soul back into the grocery shopping experience.

WELCOME- to the -

METCASH SUPERMARKETS & CONVENIENCE EXPO AND IGA NATIONAL CONFERENCE 2017

GOLD COAST CONVENTION& EXHIBITION CENTRE AND

THE STAR GOLD COAST Sunday 16th · Monday 17th · Tuesday 18th July 2017

What a great line-up we have for you this year; the morning conference sessions should not be missed by anyone!! Sunday will start with Australia’s premier illusionist and escapologist; this should get you warmed up for what is to come for the next three days.

The business sessions will provide the opportunity to be inspired by leading Australian and international speakers looking at world trends in digital and social marketing, and learn from a couple of independent businesswomen who have thought outside the square, offered something different, are risk takers and have been innovative in business.

We will again have the popular Q&A session with all speakers on Monday, so get your questions into us at retailerengagement@metcash.com. Tuesday, start your day with a great buffet breakfast and then head over to the Expo, as it is opening early at 9:30am, so get over there and don’t miss out on all the Super Tuesday offers and deals!!

We are pretty sure you will leave this year motivated and ready for your store to be the best store in town.

IGA NATIONAL CONFERENCE SESSION – SUNDAY/MONDAY/TUESDAY

Chris Riddell is Australia’s most sought after futurist, and an award-winning, industry-recognised keynote speaker on digital. He is also a renowned strategist and global emerging trend spotter for businesses and leaders in today’s disrupted world.

Chris was the first-ever Chief Digital Officer (CDO) for MARS Incorporated in Australia and New Zealand, architecting the corporate digital strategy behind a number of their brands. He is frequently called on as an expert commentator to give insights into consumer technology trends within traditional media. Chris is a regular on Channel 7’s The Morning Show, The Daily Edition prime time shows, and ABC 774 Radio.

Chris is a senior advisor to businesses across industry verticals, with consulting expertise in the technology, transportation, manufacturing, healthcare, finance and communications sectors. He is a current board member of the Museum for Australian Democracy at Eureka and writes columns for online digital agencies and corporations, providing deep insights into the world of digital, disruption and future change. He is Australia’s futurist for the leaders of tomorrow and keynote speaker for businesses of today.

Cosentino is Australia’s premier illusionist and escapologist, but perhaps Cosentino’s greatest trick of all was something completely different. It was learning how to read.

He was a twelve-year-old boy with learning difficulties, who struggled with reading and schoolwork. But one day, in a library, he found an illustrated book about magic – and that unlocked something in him. That magic book not only inspired him to learn to read, it propelled him on an extraordinary journey – from a shy boy with low self-esteem to the international star that he is today.

Cosentino’s story is inspirational for anyone who wishes to succeed and to overcome self-doubt.

Cosentino’s incredible success includes writing, producing and starring in four top rating prime-time TV specials, sold out tours across the country, winning the 2013 series of Dancing With the Stars and having his TV shows air in over 35 countries across the globe. It’s no wonder he was recently awarded the prestigious title of ‘International Magician of the Year’.

It’s been over 15 years since Julia Roberts starred in the Oscar-winning tour de force Erin Brockovich. The film turned an unknown legal researcher into an icon by showcasing how her persistence was the force behind the largest medical settlement lawsuit in history. Since then, Erin hasn’t been resting on her laurels … she continues to fight hard and win big!

Erin worked as a file clerk, and it was while organising papers on a pro bono case that she first found medical records that would explode into the largest direct action lawsuit in US history.

The story and film made ‘Erin Brockovich’ a household name. Erin realised that she could use her notoriety to spread positive messages of personal empowerment and to encourage others to stand up and make a difference.

Erin has since hosted television shows and written bestsellers, and is now president of Brockovich Research & Consulting, involved in numerous environmental projects worldwide.

She has a determination to expose injustice and lend her voice to those who do not have one.

Naomi Simson started her entrepreneurial journey with RedBalloon in 2001 from her front room with just $25,000 and a second-hand computer. RedBalloon is now considered a brand success story – with its mantra Give, Share, Live, it supports more than 3000 activity partners throughout Australia and New Zealand.

RedBalloon is an online experience” gift retailer which has sold more than 3 million experiences and featured on BRW magazine’s Great Places to Work list five years in a row.

Before founding RedBalloon, Naomi worked for big businesses including IBM, Apple, KPMG and Ansett Airlines – all of which influenced her views on workplaces.

Naomi is passionate about great workplaces and her entrepreneurial energy is focused on redii.com, a leadership tool that drives the alignment of teams through recognition and reward. Along with her investments from seasons 1 and 2 of Shark Tank, Naomi is a keen investor and supporter of the start-up community. In 2015, Naomi released the best seller Live What You Love, and May 2016 saw her newest release Ready To Soar hit the book stores.

COSENTINO CHRISRIDDELL

SUNDAY 16TH JULY 2017 8:30AM-9:00AM

SUNDAY 16TH JULY 2017 11:00AM-11:30AM

MONDAY 17TH JULY 2017 10:45AM-11:30AM

MONDAY 17TH JULY 2017 8:30AM-9:15AM

ERINBROCKOVICH

NAOMISIMSON

DAY 1 – SUNDAY 16TH JULY DAY 2 – MONDAY 17TH JULY DAY 3 – TUESDAY 18TH JULY

HOW TO REGISTER AIRPORT TRANSFERS PAYMENT OPTIONS (IF APPLICABLE)

There are two ways to register: you can register online or you can use the forms enclosed. We strongly suggest that you register online through myIGA at www.myiga.com.au

Support is available for any queries you may have.

Simply contact Renee Mackin on (02) 9302 0700 or by email: metcash@worldtravel.com.au

When you arrive at the Brisbane or Gold Coast airports, visit the shuttle service counters and advise them that you are attending the Metcash Supermarkets & Convenience Expo; you will be directed from there to board the buses to take you to your hotel.

Metcash Store Account

Royal Rewards

Membership Rewards Points

Credit card

8:00am-8:30am Breakfast

8:30am - 9:00am Cosentino Illusionist

9:00am - 9:15am Break/Continuous Morning Tea

9:15am - 9:30am Ian Ashcroft

Chairman National Council & Ben Ryan

Deputy Chairman

9:30am - 10:45am Ian Morrice

Group CEO - Metcash & Steven Cain

CEO - Supermarkets

10:45am - 11:00am Continuous Morning Tea

11:00am - 11:30am Chris Riddell

Global Digital Futurist

11:30am Conference Session Ends

4:30pm At Leisure

8:00am - 9:30am Buffet Breakfast

9:30am - 10:00am

Grab’n’Go Breakfast

9:30am - 3:30pm Metcash Supermarkets & Convenience Expo

11:30am - 4:30pm Metcash Supermarkets & Convenience Expo

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MID

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11:30am - 4:30pm Metcash Supermarkets & Convenience Expo

6:30pm IGA Awards of Excellence

7:00pm Gala Extravaganza

Mexican Fiesta

8:00am-8:30am Breakfast

8:30am-9:15am Naomi Simson

Founder of RedBalloon, entrepreneur

& presenter on Shark Tank

9:15am - 9:30am Break/Continuous Morning Tea

9:30am - 10:30am Q&A Forum

10:30am - 10:45am Break/Continuous Morning Tea

10:45am - 11:30am Erin Brockovich

American legal clerk & environmental activist

11:30am Conference Session Ends

GOLD COAST CONVENTION& EXHIBITION CENTRE AND

THE STAR GOLD COAST Sunday 16th · Monday 17th · Tuesday 18th July 2017

PACKAGE & REGISTRATION DETAILS - PLEASE SEE WEBSITE FOR PRICING DETAILS

GOLD COAST CONVENTION& EXHIBITION CENTRE AND

THE STAR GOLD COAST Sunday 16th · Monday 17th · Tuesday 18th July 2017

DAY REGISTRATION PACKAGESincludes access to bonus offers

• Conference sessions as per program, for holder of this registration on nominated day of attendance.

• Breakfast as per program for holder of this registration on nominated day of attendance.

• Daily morning tea and lunch, as per program for holder of this registration on nominated day of attendance (except Tuesday).

• Expo Entry for holder of this registration on nominated day of attendance.

• BONUS - Access to ANY bonus offers or deals for holder of this registration on nominated day of attendance.

FULL REGISTRATION PACKAGESThis year we included your accommodation choices in with the registration packages, so you can select the COMPLETE package in one step.* PLEASE NOTE: Package pricing is dependent on choice of hotel. Please see website for pricing & more details.

FULL REGISTRATION : DOUBLE / TWIN (2 persons) SINGLE (1 person)• State cocktail party (Saturday) for registered person(s)

• Daily Conference sessions as per program, for registered person(s)

• Daily Breakfast, as per program, for registered person(s)

• Daily morning tea and lunch, as per program for registered person(s), (except Tuesday)

• Expo entry on all days for registered person(s)

• Awards of Excellence dinner tickets (Monday) for registered person(s) Gala event (Tuesday) for registered person/s

• Accommodation packages at one of the following: The Star Gold Coast, Peppers, Sofitel, The Meriton or Mantra Broadbeach.

NEW!!! HALF REGISTRATION PACKAGES This year we have introduced 4 new packages to accommodate the single store owners, giving them the opportunity to leave their business for one night and allowing them to grab some of the great deals on offer, check out innovative and new concepts, and network with other fellow retailers. SATURDAY-SUNDAY REGISTRATION :OPTION 1 : SINGLE (1 person)OPTION 2 : DOUBLE (2 persons)• State Cocktail Party (Saturday) for registered person(s)

• Conference sessions as per program, (Sunday) for registered person(s)

• Breakfast as per program (Sunday) for registered person(s)

• Daily morning tea and lunch (Sunday) for registered person(s)

• Expo Entry (Sunday) for registered person(s)

• 1 night’s accommodation (Saturday 15th July) included in package (Meriton, Gold Coast)

TUESDAY-WEDNESDAY REGISTRATION : OPTION 3 : SINGLE (1 person)OPTION 4 : DOUBLE (2 persons)• Breakfast as per program (Tuesday) for registered

person(s)

• Expo Entry (Tuesday) for registered person(s)

• Gala event (Tuesday) for registered person(s)

• 1 night’s accommodation (Tuesday 18th July) included in package (Meriton, Gold Coast)

1 The Star Gold Coast

2 Sofitel Gold Coast

3 Meriton Gold Coast

4 Mantra Broadbeach

on the Park

5 Peppers Broadbeach

Old Burleigh Rd

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Casino Drive

ACCOMMODATION MAP

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Attend the Metcash Supermarkets & Convenience Expo using your American Express Membership Rewards1 pointsAmerican Express IGA Gold Business Card Members can now use their Membership Rewards points1 to pay for their Expo registration as well as flight and accommodation expenses. Simply check the box below for this payment type when completing registration. Minimum 400,000 Membership Rewards points required to use this payment option. Should you need to check your points balance, simply phone your American Express Account Manager before completing this form.1. Subject to your account being kept in good standing and not overdue. Membership Rewards enrolment required. Subject to the Terms and Conditions of the Membership Rewards program available at membership rewards.com.au/terms and conditions. Cards are offered, issued and administered by American Express Australia Limited (ABN 92 108 952 085). ® Registered Trademark of American Express Company.

EXPO ONLY PASS – FREE OF CHARGE

• Entry to exhibition only

• NO Bonus - NO Access to ANY bonus offers or deals for holder of this registration on nominated day of attendance.

Again, this year’s Expo will showcase some of the best products on offer throughout Australia and the world.

There will be plenty of new products to try and of course fantastic deals to be had, so bring your deal book and make sure you take advantage of the great show deals our supplier partners have to offer.

Remember to look out for the BONUS deals on the Expo floor that will be on offer over the 3 days; you have to be there to get them!

Don’t miss Tuesday, as this year we are changing it up a little and introducing SUPER TUESDAY. There will be more activity on the trading floor and loads of exciting prizes to be won!!

One of the highlights of the year is the IGA Awards of Excellence dinner, but unfortunately places are limited.

Each double full registration for the Metcash Supermarkets & Convenience Expo and IGA National Conference is eligible for two tickets to the Awards of Excellence dinner. Each single full registration is eligible for one ticket.

Additional tickets can be requested and after the final date for registrations has passed, any spare places for the dinner will be allocated in order of the date each additional ticket request is received. Additional tickets are $240 (Inc. GST). Stores who are allocated additional tickets will be advised before the event.

This prestigious night will be held once again in the main ballroom of The Star Gold Coast commencing at 6:30pm sharp.

Dress code for the event is lounge suit/cocktail dress.

THE EXPO

AWARDS OF EXCELLENCE

GUYSEBASTIAN

HAVANABROWN

THE ACCIDENTSTUESDAY 18TH JULY

GOLD COAST CONVENTION& EXHIBITION CENTRE AND

THE STAR GOLD COAST Sunday 16th · Monday 17th · Tuesday 18th July 2017