· web viewgroup a: mandatory units. combined . support material (optional) for use with . imi ....

GROUP A: Mandatory UnitsCOMBINED SUPPORT MATERIAL

(OPTIONAL)

For use with

IMI Entry Level 3 Award/Certificate/Diploma for the Introduction to Motor Vehicle Industry and

Technologies

601/8195/3601/8196/5601/8197/7

Please read Qualification Specification Part A and Assessor and Quality Assurer Guidance document prior to delivering this Support Material.

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Support Material: Entry Level 3 for the Introduction to Motor Vehicle Industry and Technologies

CONTENT

UNIT REF: ELMV01 - Introduction to Health and Safety ........................................................3UNIT REF: ELMV02 - Introduction to Careers in Transportation, Maintenance and Repair......7UNIT REF: ELMV03 - Introduction to Hand Tools...................................................................12UNIT REF: ELMV04 - Communication in the Motor Vehicle Environment ............................16UNIT REF: ELMV07 - Introduction to Workshop Cleaning and Maintenance ........................20

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UNIT REF: ELMV01

LEARNER SUPPORT MATERIAL TASK SHEET UNIT TITLE: INTRODUCTION TO HEALTH AND SAFETY

Learner Name: Date of Task:

KNOWLEDGE QUESTIONSQuestio

n Number

Question ACMarks

Awarded

1.List five items of personal protective equipment, which are used for mechanical, body and paint tasks. (30 marks)

1.1

Mechanical Technician Body Technician Paint Technician

2In the table below, identify the shape, colours and meaning of the safety signs, which are found in a motor vehicle workshop. (30 marks)

2.1

Safety Sign Colours Shape Meaning

A

B

C

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D

E

3.

Complete a mock emergency evacuation and complete the exercise below.The stages of evacuation are in NOT in the correct order, number the correct order, stage 3 has been completed as an example. (8 marks)

3.1, 5.1

Stages of Evacuation Order of Evacuation Procedure

Wait for further instructionsTell someone in charge that you are there and register if required.When the alarm sounds, leave the buildingGo to the assembly pointStick to the evacuation routes 3

4 Draw a basic plan of the workshop and show where the emergency exits are located. (4 marks) 3.2

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Question

Number

Question ACMarks

Awarded

5. Give three examples of unsafe behaviour in a motor vehicle workshop. (6 marks) 4.1

Example 1

Example 2

Example 3

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UNIT REF: ELMV01

SUPPORT MATERIAL ASSESSOR RECORDUNIT TITLE: INTRODUCTION TO HEALTH AND SAFETY

The section below is for use by the assessor :Learning Outcomes Passed

(Tick P)1 Know personal protective equipment that is suitable for specific motor

vehicle related tasks2 Know the meaning of common motor vehicle workshop safety signs 3 Know workshop emergency evacuation procedures4 Know unsafe workshop practices5 Be able to demonstrate safe working practices

Assessment Criteria1.1 List personal protective equipment which is appropriate for motor vehicle and

transportation related tasks2.2 Identify the meaning of common safety signs in a workshop environment3.1 List the correct stages of an emergency evacuation procedure3.2 Locate emergency exits 4.1 Give examples of unsafe workshop practices5.1 Follow safe working practices and instructions5.2 Select and wear correct personal protective equipment

Achievable Marks Actual Marks Actual Percentage (%)78

Assessor Knowledge Decision

Tick (P)

Written feedback (with reference to assessment criteria) must be given when a learner is referred:

PASS (60% and above)

REFER (Less than 60%)

Assessor decision:

Tick (P)


PASSI confirm that the

learner’s work was to an acceptable standard

and met the assessment criteria of

the unitREFER

The work carried out did not achieve the

standards specified by the assessment criteria

(written feedback to learner

Assessor Name (Print): Assessor PIN: Date:

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Support Material: Entry Level 3 for the Introduction to Motor Vehicle Industry and TechnologiesThe section below is only to be completed once the assessor decision has been made and feedback given to learner:The section below is to be completed by the learner :I confirm that the work carried out was my own, and that I received feedback from the Assessor

Learner name (Print): Learner Signature: Date:

UNIT REF: ELMV02

LEARNER SUPPORT MATERIAL TASK SHEET UNIT TITLE: INTRODUCTION TO CAREERS IN

TRANSPORTATION, MAINTENANCE AND REPAIR Learner Name: Date of Task:

KNOWLEDGE QUESTIONS

Question

Number

Questions ACMarks

Awarded

1. Name the type of transport shown in the images and the industries that use it. (24 marks) 1.1Image: Name of Transport: Industries that use it:

A

B

C

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D

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Image: Name of Transport: Industries that use it:

E

F

2Complete the chart by naming two job roles for each of the career paths within the transportation industry. Some examples are included. (20 marks)

4.1, 4.2

Career Path/Routes Job RolesAccident Repair 1. Paint sprayer/refinisher

2.Heavy Vehicle 1. Vehicle body builder/Fabricator

2.Vehicle Restoration 1.

2.Construction Plant 1.

2.Vehicle Sales 1. Sell Motorcycles

2.Vehicle Parts 1.

2.Light Vehicle 1. Mechanical Technician

2.

3

Use the Internet and trade magazines to locate and find information about different motor trade career paths. In the table below record your methods of research and list careers of personal interest. A minimum of two for each section is required. (12 marks)

5.1, 5.2, 5.3

List of websites List of trade magazines

Personal career choices

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http://gbplant.com/wp-content/uploads/2010/06/wheeled-digger-excavator-with-backhoe.jpg


Question

Number

Questions ACMarks

Awarded

4Create a list of four companies and their contact details, which are related to your personal career choices. (32 marks)

3.1, 5.1

Company AddressEmail address and contact

numbersSocial media information

5Make a list of two current qualifications which are available for your personal career choices. (8 marks)

3.2

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Career choice Qualification

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Question

Number

Question ACMarks

Awarded

6 Identify the purpose of the Automotive Charity, BEN. (2 marks)

1.1, 1.2

The purpose of BEN

7List three areas of support which the Automotive Charity, BEN can offer to employees within the transportation sector. (6 marks)

4.1

1.

2.

3.

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UNIT REF: ELMV02

SUPPORT MATERIAL ASSESSOR RECORDUNIT TITLE: INTRODUCTION TO CAREERS IN

TRANSPORTATION, MAINTENANCE AND REPAIRThe section below is for use by the assessor :

Learning Outcomes Passed (Tick P)

1 Know the purpose of the automotive charity BEN2 Know different types of transportation3 Know services and industries which uses transportation4 Know of different careers paths in the transportation industry5 Know how to locate career guidance information for job roles

Assessment Criteria1.1 Identify the purpose of the Automotive Charity, BEN1.2 Outline how BEN can help employees in the automotive and transportation sector2.1 Identify different types of transportation3.1 List services and industries which uses transportation4.1 List different career paths within the transportation industry4.2 Define job titles/roles5.1 Use simple research methods 5.2 Locate career information5.3 Use career information for personal development



Tick (P)




Assessor decision:

Tick (P)





the unitREFER





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The section below is only to be completed once the assessor decision has been made and feedback given to learner:The section below is to be completed by the learner :I confirm that the work carried out was my own, and that I received feedback from the Assessor


UNIT REF: ELMV03

LEARNER SUPPORT MATERIAL TASK SHEET UNIT TITLE: INTRODUCTION TO HAND TOOLS

Learner Name: Date of Task:

KNOWLEDGE QUESTIONSQuestio

n Numbe

rQuestions AC

Marks Awarde

d

1.Complete the table below to show what type of PPE will protect the body when carrying out different motor vehicle related tasks. (12 marks)

1.1

Task Parts of the body protected PPE

A. Drilling a hole EyesB. Handling steel panels HandsC. Body and Skin OverallsD. Using a spanner to

remove a sump pump HandsE. Ear protection

2 Identify the tools below and state a use for each one. (24 marks) 2.1

Tool image Name of tool UseA.

B.

C.

D.

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E.

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F.

3 State a possible fault/defect which may be found on the following tools during routine checks. (4 marks) 3.2

Tool Possible Fault/DefectsScrewdriverMetal drill bit

PRACTICAL TASK

Task No Task Description AC

1 Task Description: Examine the listed tools and record any faults. 3.1, 3.2

Tools Faults found if applicable Ball-pein hammerHack sawsCombination spanner SocketDrill

2Complete a task or project that includes the use of all the following hand tools.Note: The tools can be referenced to tasks within other units.

3.3

Tool Task completed or reference:Inspection lightCutting pliersPliersLocking pliersSpannersScrewdriversSocketsRatchetBall-pein hammerHack sawsFileTrim removal toolHand drill – electric, battery or pneumaticDrill bits

3 State where the following tools are stored 3.4Tools Storage area

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Support Material: Entry Level 3 for the Introduction to Motor Vehicle Industry and TechnologiesBall-pein hammerSocketFiles

4 List the PPE work during the task and the cleaning tools used to clean the work area. 3.4

PPE used Cleaning tools used

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UNIT REF: ELMV03

SUPPORT MATERIAL ASSESSOR RECORDUNIT TITLE: INTRODUCTION TO HAND TOOLS

The section below is for use by the assessor :Learning Outcomes Passed (Tick

P)1 Know how to select the correct PPE when using hand tools2 Know a range of workshop tools and equipment3 Be able to use hand tools

Assessment Criteria1.1 Identify the correct PPE required for different tasks involving hand tools

2.1

Recognise the following tools: a. Inspection light b. Cutting pliers c. Pliersd. Locking plierse. Spanners f. Screwdriversg. Socketsh. Ratchet i. Ball-pein hammerj. Hack sawsk. File l. Trim removal tool m. Hand drill - electric or pneumaticn. Drill bits

2.2 State simple uses for the above tools3.1 Identify faults or defects, during routine checks3.2 Demonstrate the use of all the listed tools 3.3 Locate storage areas and return the tools to the correct place



Tick (P)




Assessor decision: Tick (P)


PASSI confirm that the learner’s work was to an acceptable standard and met the assessment criteria of the unit

REFERThe work carried out did not achieve

the standards specified by the assessment criteria (written feedback

to learnerAssessor Name (Print): Assessor PIN: Date:

The section below is only to be completed once the assessor decision has been made and 20

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Support Material: Entry Level 3 for the Introduction to Motor Vehicle Industry and Technologiesfeedback given to learner:The section below is to be completed by the learner :I confirm that the work carried out was my own, and that I received feedback from the Assessor


UNIT REF: ELMV04

LEARNER SUPPORT MATERIAL TASK SHEETUNIT TITLE: COMMUNICATION IN THE MOTOR VEHICLE

ENVIRONMENTLearner Name: Date of Task:

KNOWLEDGE QUESTIONS

Question

Number

Question ACMarks

Awarded

1Briefly describe two reasons why good communication in the motor vehicle environment is important. (4 marks)

1.1

1.

2.

2.List four methods of communication used in the motor vehicle environment and state an advantage and disadvantage for each choice. (18 marks)

1.2, 1.3

Method of Communication Advantage Disadvantage

Text

Phone

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Email

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Question

Number

Question ACMarks

Awarded

3Give three examples of poor communication in the motor vehicle environment and the negative result. (10 marks)

1.4

Poor communication Negative resultsIncorrect customer details on a job

card

4When dealing with customers in a service reception environment, what are the most acceptable dress codes and body language? Tick the correct answers below. (8 marks)

2.2

Dress Code (Female and Male)

Tick choice

s()

Body Language Tick

choices

()Business suit Eye contact

Tee shirt and Jeans Working while talking to customers

Overalls / work wear Using handshakesSports wear Checking the time

Trousers, shirt and tie/blouse and suitable skirt Looking at the ground

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PRACTICAL TASK


1In the space below , write one of the following:A. A brief description of a recent task on a vehicleB. A brief letter to an employer enquiring about job vacancies C. A brief post for social media promoting a motoring event

2.1

2Discuss in a group, how to improve personal communication skills. Use the table below to highlight areas which need improving and state how to improve.

2.1, 3.1

Communication method

Needs improvin

g

()

No improve

ment needed

(X)

How to improve

Listening skillsAwareness of other people’s feelingsWriting skillsTalking – holding a conversationBody language

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UNIT REF: ELMV04

SUPPORT MATERIAL ASSESSOR RECORDUNIT TITLE: COMMUNICATION IN THE MOTOR VEHICLE

ENVIRONMENTThe section below is for use by the assessor :


1 Know methods of communication used in a motor vehicle environment

2 Be able to use methods of communication in the motor vehicle environment

3 Be able to develop communication skillsAssessment Criteria

1.1 State the importance of effective/good communication in the motor vehicle environment

1.2 List methods of communication used in a motor vehicle environment1.3 State the advantages and disadvantages of different communication

methods1.4 Give examples of poor communication in the motor vehicle environment

2.1Use methods of communication which are appropriate for the motor vehicle

environment, to include:a. Short written communication b. Simple oral communication

2.2 Demonstrate appropriate personal appearance and body language3.1 Identify, through self-assessment, how to improve communication skills



Tick (P)




Assessor decision:

Tick (P)





the unitREFER



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The section below is only to be completed once the assessor decision has been made and feedback given to learner:The section below is to be completed by the learner :I confirm that the work carried out was my own, and that I received feedback from the Assessor


UNIT REF: ELMV07

LEARNER SUPPORT MATERIAL TASK SHEET UNIT TITLE: INTRODUCTION TO WORKSHOP CLEANING

AND MAINTENANCE Learner Name: Date of Task:

KNOWLEDGE QUESTIONS

Question

Number

Question ACMarks

Awarded

1State a piece of equipment which needs regular cleaning and list the PPE required to clean it. (12 marks)

1.1

Equipment PPE required

2 List three reasons for cleaning and tidying the workshop. (6 marks) 2.1

Reasons for cleaning the workshop:

Reason A

Reason B

Reason C

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3State the hazards which may result from the following bad practices and rate the risk as either high or low. (16 marks)

2.2

Bad Practice Hazard High Risk Low RiskLeaving the tops of tins of paint thinners

Not cleaning up small oil spots off the floor

Air lines trailing across walkways

Metal filings and swarf left on the benches

Question

Number

Question ACMarks

Awarded

4 Identify the name of the tools and equipment below and state a use for each one. (32 marks)

3.1, 3.2

Tools and equipment image Name Use for:

A

B

C27

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D

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E

F

G

H

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PRACTICAL TASK


1 Use appropriate equipment and methods to clean the work area and leave in a safe condition. 4.1, 4.2

Complete the following information during the task:Area of work shop cleaned

List of PPE List of workshop cleaning tools and equipment

2 List the main stages of the cleaning process and where the waste was disposed. 4.1, 4.2

Stages of the cleaning process Where waste materials were disposed

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UNIT REF: ELMV07

SUPPORT MATERIAL ASSESSOR RECORDUNIT TITLE: INTRODUCTION TO WORKSHOP CLEANING

AND MAINTENANCEThe section below is for use by the assessor :


1 Know how to select the correct PPE when cleaning workshop areas2 Know the reasons for cleaning and tidying the workshop3 Know tools and equipment which are used for cleaning the workshop4 Be able to clean the work area and leave it in a safe condition

Assessment Criteria1.1 Identify PPE required to carry out cleaning activities2.1 List reasons for cleaning and tidying the workshop2.2 State the likely hazards and risks which will result from an unclean and untidy workshop3.1 List tools and equipment used during the cleaning of a workshop3.2 Identify tools and equipment which have a specific task4.1 Wear the correct PPE and work safely throughout the task4.2 Use appropriate equipment and methods to clean the work area and leave it in a safe

condition

Achievable Marks Actual Marks Actual Percentage (%)

66Assessor Knowledge Decision

Tick (P)




Assessor decision:Tick (P)





the unitREFER





The section below is only to be completed once the assessor decision has been made and feedback given to learner:The section below is to be completed by the learner :

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Support Material: Entry Level 3 for the Introduction to Motor Vehicle Industry and TechnologiesI confirm that the work carried out was my own, and that I received feedback from the Assessor


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· web viewgroup a: mandatory units. combined . support material (optional) for use with . imi ....

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