we need to talk about how we talk ux wales #5 talk
TRANSCRIPT
We need to talk about how we talk.Ben CubbonUser Researcher@B_Cubbon
The words we use in our research are important
@B_Cubbon
1.Setting the scene2.Informed consent3.Interviewing
“Let the participant know what to expect by giving a thumbnail outline of the process”
Steve PortigalInterviewing users
Participants have needs
@B_Cubbon
1.Setting the scene2.Informed consent3.Interviewing
How confident are you that users really know what they’re signing up for?
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https://www.socialpsychology.org/consentform.htm
Pilot your consent forms
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1.Literacy levels2.Access needs3.Culture
@B_Cubbon
1.Setting the scene2.Informed consent3.Interviewing
User research does not mean having a chat with someone
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Let’s talk about how we talk.
1.Be open about limitations2.Critique your interviews3.Have a pilot
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Thanks!Ben Cubbon@[email protected]
LinksWhat user researchers ought to know about informed consent by David Travis
Interviewing Users by Steve Portigal
The Little Book of Design Research Ethics by IDEO
@B_Cubbon