we are amend

a-mend (v. from Latin emendare) to put right, make better, improve

AMEND Capabilities Presentation �2


CHANGE. It's exciting. It's scary. It's necessary. Many avoid change. We embrace it. We leverage the energy change creates to move our clients forward. It isn't easy, or simple. It takes time...and courage – lots, and lots of courage. AND IT'S WORTH IT. The pushing and pulling. The highs and the lows. The pains and the gains of working through your challenges to make new discoveries. It's all worth it, because it's in these moments that the most progress and transformation happens. We push our clients to achieve their best, and strive to always be at our best. We're not about quick wins, or moving the fastest. We're about moving the farthest. We're about creating lasting change. Transformation. From the inside out. Together.


99.9% of your problems are created by poor communication.

AMEND is able to align your people and bridge the communication gaps in your company – from the top down and the bottom up. We help everyone understand exactly what’s going on, what their role is, why it’s important, and what needs to happen next.

You have an organization filled with technical experts and operational specialists…

…we have a team of LEADERS who love operations and technical matters.

5:30a – Plant Manager sends email alerting team that the deadline on the largest, most important order in company history was going to be missed.

8:00a – Most recipients of email arrive at work, make coffee, and prepare for their day – taking no action on the email they all received 2.5 hours earlier.

9:00a – Our on-site leader is pulled in to the meeting by the CEO to deal with the situation. (Note: while this team was having its worst run ever, the team being led by AMEND delivered record-setting results.)

Ms. I Just Crunch Numbers

Mr. I Just Run A Machine

Mr. I JustSell Things

Ms. I JustManage Quality

Mr. I JustTrain People

Ms. I JustStack Pallets

M.I.A.

This is a reality we face all the time. The building is on fire and no one is willing to stand up and yell, “hey, the building is on fire!”This problem should have been caught and dealt with at least 3 weeks earlier. THIS is the void we instantly fill, and what we teach and empower your team to do moving forward.

THE HEART OF THE MATTER


Many Problems. One Solution. What can AMEND do for you? It depends on where you are and how far you want to go. Our highly skilled and experienced team stands at the ready. Here’s some of our favorite challenges to work on:

Suffering from Growing Pains? Lucky for you, we have your prescription for success. We can help you work through the chaos growth creates by teaching your people the new skills they need to be successful, defining new processes for managing your growth, and leveraging metrics to be ready for what’s coming next.

Plunging Profits? This one’s tricky because there are many reasons for plunging profits. Find one, and you’ll likely find many more. We help you find as many as profit pitfalls as possible, and then we help you fix them – immediately – so you’ll never be afraid of another P&L again.

Struggling with ‘Stuckinbetween’ Syndrome? When you’re too big to run with just a plant manager, and you’re not big enough to run with a full time Chief Operating Officer (COO), you’re ‘stuckinbetween.’ Our on demand executive services give you access to highly skilled leaders who can instantly jump in and partner with you to achieve the results you want – at a fraction of the cost of hiring a full time COO – all with ZERO hassles.

Tackling Tough Transitions? Change is never easy, and it’s never without its challenges. We partner with you to work through all the trouble transitions can bring – helping to make them as smooth as possible. We help you clearly communicate critical next steps, set new visions, align strategies and actions,and optimize resources. Transitions are tough, we make them less tough.


I AM NOT MORE GIFTED

THAN ANYONE ELSE.

I AM JUST MORE CURIOUS

THAN THE AVERAGE PERSON

AND I WILL NOT GIVE UP A

PROBLEM UNTIL I HAVE FOUND

THE PROPER SOLUTION.

-ALBERT EINSTEIN


How We Achieve Results. We are endlessly curious, and our formula for success is straightforward and proven – fueling our client’s success for more than 10 years.

“Profit is what happens when you do everything else right.” Yvon Chouinard (Source: TIME: Reaching the Top by Doing the Right Thing)

Businesses that focus on profit end up in the hole.

Businesses that focus on doing the right things in the right ways end up in the top 10%.

We focus on getting it right in the three areas that have the biggest impact on your business results.

PEOPLE. PROCESS. METRICS. Get these right and you’ll achieve your goals. Miss them and no level of superior leadership or super-human effort will right your ship.

People. The the foundation of your success. Motivated and engaged team members burn through even the toughest projects, reach their goals and help accelerate your success. The wrong people deliver the opposite. We work with you to ensure you have the right people in the right places with the right skills.

Processes. The best people running broken processes deliver mediocre results. You need the best people running the best processes to achieve superior results every time. We work with you to map your current processes, identify opportunities, and close the gaps between where you are today and your best performance.

Metrics. Leadership is impossible without key metrics to guide feedback and fuel continual improvement. We help you identify the best metrics to monitor so you can predict success instead of simply hoping for it.

People + Processes + Metrics = Lasting Transformation. This is our simple formula for delivering lasting transformations. If you’re ready to realize different results, we’re ready to work with you to change the lives of your people and transform your business.


Centers of Excellence

Our training improvesskills and decisionmaking with tools like:

Integrated Lean/Six Sigma

Kaizen 5s

Servant Leadership

Systems Thinking

Increasing Self Awareness DISC

Situational Leadership

Maximizing Interactions

TQM

8 Wastes

Our business improvement consultingachieves results by:

Our analytics and technology solutionsturn info and data into

wisdom and action:

Inventory Management and Control

ERP ModuleReplication

Database Mappingand Creation

Sales Forecasting

WorK Order Flow Management

Scheduling Optimization

Big Data Processingand Analysis

Integrating Standard Tools and Processes

Filling Missing Leadership Roles – COO, VP of Operations, Plant Manager, Site Manager…

Value ChainAnalysis

Providing Team and Individual Coaching

DrivingTurnarounds

Leading Change Management

StrategyConsulting

Process/Industrial Engineering

ANALYTICS

CONSULTINGTRAINING

We use hundreds of different tools and approaches to create customized solutions for our clients. Every client is different. Every challenge is different. The path to success is different. The methods and tools are the same.


WE WORK WITH PASSIONATE LEADERS TO DRIVE MEANINGFUL, LASTING CHANGE.

We are doing exactly what we want to be doing.

We all left jobs or walked away from opportunities with big companies, or big consulting firms, because we want to be right here – getting our hands dirty – making a real difference every day.

Our skills and experience are different. Our hearts are the same.

We’re all in. All the time. All for you.


The proof… We’ve partnered with a lot of outstanding

organizations on some challenging projects. Here are a few we’re particularly proud of.


[2015] Interim COO/Plant Manager/Team Leader

In a single quarter, our customized lean solutions and in-plant leadership added $1,000,000 to the bottom line. A million net extra dollars…need we say more?

Steel Mfg


[2010] Consulting and Training Services to Drive Culture Change, Leadership Transformation, Increased Sales, and Optimized Operations

Transformation from the bottom to the top, and now, this Hollywood Casino location is no longer gambling with their food and beverage sales and profits. Our results, by the numbers: – 14% increase in gross sales – 10% decrease in cost of goods sold – 66%reduction in annual employee turnover (saving millions) – Cut drink service times in half – Improved location’s customer satisfaction scores from 11th out of 14 locations to 3rd.

Hollywood Casino


[2015] Consulting and Analytics Services to Drive Significant Lead Time Reductions, Better Scheduling and Capacity Planning, and Change Notice Streamlining

Our consulting and analytics team helped leadership see the challenges and the solutions. Working together, we improved their overall performance so they can handle 10x the amount of current quote work, reduced the headcount required to meet all goals, and removed the change notice bottleneck from the engineering department.

“AMEND was able to develop a process and scheduling tool that models actual capacity in real-time to accurately predict and solve bottlenecks, improve labor utilization, decrease overtime, AND improve deliveries and information access.” Mike Schmitt President

Metalworking Group


[2015] Consulting, Training and Analytics Services to Drive Increased Capacity, Lead Time Reduction, and Responsiveness of Management

We used more than a dozen tools like 5s, end-to-end flexible operations, and value stream mapping to reduce lead times by 60%. We installed metrics and taught skills so Silfex’s front-line leaders have the confidence to make decisions, in real-time, going forward – keeping them on top of their business’s changing needs.

“AMEND was able to become an extension of our leadership team, handing off the tools to allow my team continued success.” Mike Snell General Manager

Silfex


[2014] Consulting Services to Drive Efficiency, Process Optimization, and Standardization.

We increased machine efficiencies by 25% by standardizing operating procedures. We achieved process optimization by removing complications and duplication, saving them thousands more.

“What they do is backed up by who they are. Their objective is to truly serve their client. Achieving positive business change that addresses the needs of people is at the core of what AMEND does.” Preston Bowles COO

ILS


Western States[2015] Consulting Services to Decrease Longer and Longer Rebuild Times Which Were Costing Their Customers More And More.

We reduced rebuild times from 65-68 days to 3-4 days – (that’s a more than 2,000% improvement). Western States and their customers were amazed.

“When a machine goes down for our customers, they are down. We were dealing with longer and longer rebuild times, and this was very expensive for us and our customers. One week working with AMEND and we were able to produce a fantastic outcome. We had great participation and the end result was miraculous for us. We did not expect these kinds of results.” Scott Kunkel Operations Manager


[2014] Consulting, Coaching, and Training Services to Strengthen Leadership Team and Drive Process Improvement.

We optimized. Wasted work hours down 25%. Throughput up 20%. Plant efficiency up 10%.

We built. We led the hiring and training process for 21 new employees including the VP of Operations.

“AMEND delivered a wonderful success in a really short period of time. A cost reduction of 25% and double-digit efficiency improvements. That type of change simply wouldn’t have happened without AMEND.” Jeff Hock President

Brighton Tru-Edge


We could write thousands of case studies and still not have ONE that exactly matches your unique situation.

In fact, nothing will match your unique situation until we write YOUR success story. And when we do, you will be in good company...


IF YOU WANT

SOMETHING YOU’VE

NEVER HAD,

YOU’VE GOT TO DO

SOMETHING YOU’VE

NEVER DONE.

Questions? Comments? READY TO GET STARTED? Contact Us Today… Craig Todd | 513.600.7657 [email protected]

David Velie | 513.600.7656 [email protected]

AMEND Consulting 2831 Stanton Ave | Cincinnati OH 45206 www.amendllc.com

we are amend

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