watson marketing mobile overview
TRANSCRIPT
Mobile customer engagement - built for a smarter marketing cloud
Hello, smarter mobile engagement.
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Drive engagement, loyalty, and revenue by engaging customers though mobile channels.
Create meaningful mobile relationships with your customers.
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ThinkKelly
March 24, 2016 at 3:28PM
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Learn MoreDesign the mobile experience your customers expect.
IBM Marketing Cloud Mobile
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Design — Create customer journey maps.
Execute — Automate execution across channels.
Measure — Understand response and behaviors.
Connect — Integrate into other channels and sources.
App Messaging Push notifications, in-app messages, message center, and preferences.
SMS Connect through the widest mobile channel in multi-step, two-way interactions.
1 Mobile Email More than half of emails are opened on mobile, are you optimized for it?
Multi-Channel Programs Develop automated, multi-channel mobile campaigns through a marketer interface.
Testing Systematically test push notifications to decide which message is most effective.
Proximity & Location Send messages based on proximity, beacons, or location segments.
Personalization Customize messages with dynamic content such as names or individual content.
Connected Channels Pre-built integrations to our network of partners with the Universal Behavior Exchange.
Journey Mapping Design ‘zoomed-out’ customer experiences and get the full picture.