waitrose distribution development document · waitrose distribution – development plan all roles...

Development

This document has been designed to provide some guidance on what learning anddevelopment opportunities mayWaitrose Regional Distribution Centres. It is to be used by Line Managers and Partners to determine if any of the opportunities may be suitable to support an individual Partner’s developmentnot everything listed will be suitable, relevant or necessary for every Partnerexhaustive list; there will be many Partners and we encourage Managers and Partner This document does not replace or replicate the information on the Partner Development Website (PDW) which continues to be the main source of information relating to learning and development across the Partnershi The first page is an overview for All Roles following pages (applicable by

• PL6 - all roles

• PL7 – all roles • PL8 - all roles

• PL10 – Senior Warehouse Partner

• PL9 and PL10 – Trainer role (Driver

• PL9 and PL10 - Office role (Assistant)

• PL10 – LGV1 Driver

• PL10 – Warehouse Partner Partners aspiring to fulfil a different role may wish to explorerole also, in order to establish if there are any learning and development opportunities which may support their progression. If you have any questions regarding this document please discuss with your Line Manager or the Distribution Support Manager on site.

1

Waitrose Distribution

Development Document

This document has been designed to provide some guidance on what learning anddevelopment opportunities may be relevant by Partnership Level (PL) and/or

Distribution Centres.

It is to be used by Line Managers and Partners to determine if any of the opportunities may be suitable to support an individual Partner’s development. It is not intended as a checklist

ot everything listed will be suitable, relevant or necessary for every Partnermany other opportunities that could be relevant for certain

and we encourage Managers and Partners to add to this document as appropriate

replace or replicate the information on the Partner Development Website (PDW) which continues to be the main source of information relating to learning and development across the Partnership.

The first page is an overview for All Roles and should be used in conjunctionapplicable by Partnership Level (PL) and/or role):

Senior Warehouse Partner

Trainer role (Driver, MHE, Operational Trainers)

Office role (Transport Operator, Warehouse Clerk, Administration

Warehouse Partner

Partners aspiring to fulfil a different role may wish to explore the development plan for this to establish if there are any learning and development opportunities which

may support their progression.

If you have any questions regarding this document please discuss with your Line Manager or Distribution Support Manager on site.

This document has been designed to provide some guidance on what learning and Partnership Level (PL) and/or role in the

It is to be used by Line Managers and Partners to determine if any of the opportunities may be as a checklist and

ot everything listed will be suitable, relevant or necessary for every Partner. It is also not an be relevant for certain

s to add to this document as appropriate.

replace or replicate the information on the Partner Development Website (PDW) which continues to be the main source of information relating to learning and

conjunction with one of the

Transport Operator, Warehouse Clerk, Administration

the development plan for this to establish if there are any learning and development opportunities which

If you have any questions regarding this document please discuss with your Line Manager or

Learning & Development

Examples

70% from experiences

On-the

20% from exposure Informal or formal feedback, observindevelopmental relationships such as mentoring or coaching.

10% from education

Formal training, cou

Learning & Development Opportunity Mandatory training complete on Partnerlink

All role specific (Learning Essentials (LE’s)) Matrix PDP up to date on Partnerlink

Regular 1:1’s in place with Line Manager to review months Annual Appraisal meeting with Line Manager Relevant SC Excellence Modules completed Signed up to all relevant communications and Google + Communities e.g. Manager Update, Partnerlink update, SC +, please detail:

Explored PDW for relevant learning and development Change Hub, Careers in the Partnership pages Attended Individually relevant courses via PDW

Waitrose Distribution – Development PlanAll roles

2

Examples

the-job exposure, challenging assignments, tasks and problem solving.

nformal or formal feedback, observing or work shadowingdevelopmental relationships such as mentoring or coaching.

ormal training, course work and reading.

Development Opportunity Completed/

Mandatory training complete on Partnerlink

(Learning Essentials (LE’s)) training completed as per Training

Regular 1:1’s in place with Line Manager to review PDP, at least every 6

Annual Appraisal meeting with Line Manager

Relevant SC Excellence Modules completed

Signed up to all relevant communications and Google + Communities SC +, Personnel Policy and Advice –

learning and development materials e.g. Change Hub, Careers in the Partnership pages – please detail:

relevant courses via PDW – please detail:

Development Plan Name: ____________________________ Employee No:

exposure, challenging assignments, tasks and problem solving.

g or work shadowing, networking and developmental relationships such as mentoring or coaching.

Completed/Planned Date

____________________________

Employee No: ______________________

Learning & Development Opportunity Covered in the absence of General Manager On Call Manager Has a Coach assigned to themselves

Actively Mentors other Partners

Has a Mentor assigned to themselves

Job shadowed other roles within Waitrose SC Transport, SC Development, Product Supply Job shadowed other roles outside of Waitrose SC Completed a job swap opportunity with a different role on site or in the wider Distribution/Partnership network e.g. Distribution Services, Retail Distribution or SC Project completed in addition to role

Network in place with other PL6’s in the same role across

Time spent in Branch – Core and other Format

Time spent in 3PL site e.g. Brinklow etc

Time spent in John Lewis Distribution or Retail

Attended Partnership Council

Attended Waitrose Council

Attended SC Forum

Regularly attends site Partner Voice Meetings Regular meetings with the RDC Democrats steps IPAR completed Attended Inspiring Ownership course Attended 2017 Distribution Change Workshop

Waitrose Distribution – Development PlanPL6 – all roles

3

Completed/Planned

absence of General Manager

Waitrose SC e.g. GM, Distribution Services, Central Product Supply

outside of Waitrose SC e.g. Branch Manager, HO roles

Completed a job swap opportunity with a different role on site or in the wider Distribution Services, Retail Branch etc

Project completed in addition to role

same role across all 3 Waitrose RDCs

Core and other Formats

Distribution or Retail site

Regularly attends site Partner Voice Meetings

with clear outcomes, actions and next

Workshop

Development Plan Name: Employee No:


Name: ____________________________

Employee No: ______________________

360 Feedback tool completed Fulfils Personnel Procedures relevant for PL e.g. disciplinary, grievance etc, having completed all relevant training and with a thorough knowledge of the standards and operating procedures Supported on site recruitment activities, having completed relevant Hiring Manager training Actively involved in supporting the delivery of training to other Managers and Partners on site e.g. SC Excellence Modules, CI etc Thorough knowledge and understanding of the levels. Regularly sharing this information and knowledge with Managers and Partners On site CI training completed and actively supports a culture in which CI thrives: with numerous ideas and initiatives across their practice to other sites Relevant Food Safety and Health & Safety Training completed Presented site sessions, open to all Partners to attend, on their role, priorities and business plan for their area Actively involved in the planning and delivery of the site AGM’sresponsibility for ensuring their Partners are clear on the business unit priorities and business plan Actively involved in the planning and presentation of any other site events including site visitors Leads an active site communication plan in their area and works with Site Senior Team to co-ordinate all central communications Takes an active role in building the RDC business plan and longer term priorities Active and up to date PDP’s in place for all their team team development and progression Up to date succession plan in place for the team

4

Fulfils Personnel Procedures relevant for PL e.g. disciplinary, grievance etc, having and with a thorough knowledge of the standards

recruitment activities, having completed relevant Hiring

Actively involved in supporting the delivery of training to other Managers and Partners on site e.g. SC Excellence Modules, CI etc

Thorough knowledge and understanding of the site and SC KPI’s and performance egularly sharing this information and knowledge with Managers and

actively supports a culture in which CI thrives: with numerous ideas and initiatives across their department and sharing best

Relevant Food Safety and Health & Safety Training completed

Presented site sessions, open to all Partners to attend, on their role, priorities and

in the planning and delivery of the site AGM’s and take responsibility for ensuring their Partners are clear on the business unit priorities

Actively involved in the planning and presentation of any other site events

Leads an active site communication plan in their area and works with Site Senior unications

Takes an active role in building the RDC business plan and longer term priorities

place for all their team – evidence of supporting

Up to date succession plan in place for the team

Learning & Development Opportunity Covered in the absence of Line Manager On Call Manager Has a Coach assigned to themselves

Actively Mentors other Partners

Has a Mentor assigned to themselves

Job shadowed other roles within Waitrose SC Transport, SC Development, Product Supply Distribution Project completed in addition to role

Network in place with other PL7’s in the same role across all

Time spent in Branch – Core and other Format


Time spent in John Lewis Distribution or Retail site


Attended SC Forum

Attended site Partner Voice Meetings Regular meetings with the team Democratssteps IPAR completed Attended Inspiring Ownership course Attended 2017 Distribution Change Workshop 360 Feedback tool completed Fulfils Personnel Procedures relevant for PL e.g. disciplinary, grievance etc, having completed all relevant training and with a thorough knowledge of the standards and operating procedures Supported on site recruitment activities, having completed relevant Hiring Manager training


5

Completed/Planned

Waitrose SC e.g. Distribution Services, Central Product Supply


’s in the same role across all 3 Waitrose RDCs


Time spent in John Lewis Distribution or Retail site

emocrats with clear outcomes, actions and next

Attended 2017 Distribution Change Workshop

relevant for PL e.g. disciplinary, grievance etc, having completed all relevant training and with a thorough knowledge of the standards

Supported on site recruitment activities, having completed relevant Hiring



Name: ____________________________

Employee No: ______________________

Actively involved in supporting the delivery of training to other Managers and Partners on site e.g. SC Excellence Modules, CI etc Thorough knowledge and understanding of the site and SC KPI’s and performance levels and shares this information with team

On site CI training completed and actively supports a culture in numerous initiatives and savings being achievedall shifts Relevant Food Safety and Health & Safety Training completed Presented site sessions, open to all Partners to attend, on their role, priorities and business plan for their area Actively involved in the planning and presentation of any site events including site visitors, communications meetings etc Takes an active role in setting the business plan objectives and influences the outcome across the site Active and up to date PDP’s in place for all their team team development and progression Has up to date succession plan in place for the team

6


Thorough knowledge and understanding of the site and SC KPI’s and performance eam

actively supports a culture in the team: and savings being achieved, and shares best practice across


sessions, open to all Partners to attend, on their role, priorities and

Actively involved in the planning and presentation of any site events including site

tting the business plan objectives and influences the

Active and up to date PDP’s in place for all their team – evidence of supporting

Has up to date succession plan in place for the team

Learning & Development Opportunity Covered in the absence of Line Manager Actively Mentors other Partners

Has a Mentor assigned themselves

Job shadowed other roles within the RDC e.g.Manager, CI Manager etc RDC Site Project completed in addition to role

Network in place with other FLM’s on different rotas, chambers

Attended RDC Morning Meeting to observe discussions/present on a relevant topic Time spent in Branch – Core and other Formats



Attended SC Forum

Attended site Partner Voice Meeting Regular meetings with the team Democratssteps IPAR completed Attended Inspiring Ownership course Attended 2017 Distribution Change Workshop Fulfils Personnel Procedures relevant for PL e.g. disciplinary, grievance etc, having completed all relevant training and with a thorough knowledge of the standards and operating procedures Supported on site recruitment activities, having completed relevant Hiring Manager training Actively involved in supporting the delivery of training to other Managers and Partners on site e.g. SC Excellence Modules, CI etc


7

Completed/Planned

e.g. Shift Manager, S&S Manager, RP&C


Network in place with other FLM’s on different rotas, chambers across the RDC

Attended RDC Morning Meeting to observe discussions/present on a relevant topic


emocrats with clear outcomes, actions and next

Distribution Change Workshop

Fulfils Personnel Procedures relevant for PL e.g. disciplinary, grievance etc, having completed all relevant training and with a thorough knowledge of the standards

ctivities, having completed relevant Hiring




Name: ____________________________

Employee No: ______________________

Thorough knowledge and understanding of the site KPI’s and shares this information with team confidently via shift communication meetings. On site CI training completed and has implemented a project that improves the operation or experience and shared best practice across all shifts Relevant Food Safety and Health & Safety Training completed Active and up to date PDP’s in place for all their team team development and progression

8

Thorough knowledge and understanding of the site KPI’s and performance levels confidently via shift communication

implemented a project that improves the operation or experience and shared best practice across all shifts


Active and up to date PDP’s in place for all their team – evidence of supporting

Learning & Development Opportunity Covered in the absence of FLM Has a Mentor

Acts as a Buddy for other, including new, Partners Job shadowed other roles within the RDC e.g.

Network in place with other SWP’s on different rotas, chambers across the RDC

Attended site meetings to present on a communications meeting. Attended SC Forum

Attended site Partner Voice Meeting Knowledge and understanding of the team targets and performance levels Train the Trainer/Sponsor training completed On site CI training completed and has implemented a project that improves the operation or experience and shared best practice across other Relevant Food Safety and Health & Safety Training completed

Cross trained within all main functions witPicking, Loading Regularly works across all chambers on site All relevant MHE training completed and up to date Apprenticeship scheme completed (where applicable and available)

Waitrose Distribution – Development PlanPL10 – Senior Warehouse Partner

9

Completed/Planned

Acts as a Buddy for other, including new, Partners

e.g. FLM, Driver on a delivery etc

Network in place with other SWP’s on different rotas, chambers across the RDC

Attended site meetings to present on a relevant topic e.g. shift

Knowledge and understanding of the team targets and performance levels

Train the Trainer/Sponsor training completed

and has implemented a project that improves the operation or experience and shared best practice across other teams


Cross trained within all main functions within the Warehouse – Goods In,

Regularly works across all chambers on site - Ambient, FRV, Chill

All relevant MHE training completed and up to date

Apprenticeship scheme completed (where applicable and available)

Development Plan Senior Warehouse Partner

Name: Employee No:


Name: ____________________________

Employee No: ______________________

Learning & Development Opportunity Has a Mentor


Network in place with all other on site Trainers

Attended site meetings to present on a relevant topic e.g. shift communications meeting. Attended site Partner Voice Meeting

Train the Trainer/Sponsor training completed On site CI training completed Relevant Food Safety and Health & Safety Training completed Thorough knowledge of all SOPs, LE, Driver Handbook and other training material Promotes site cross training through an active skills matrix across all Partners on all shifts to promote site flexibility

Relevant MHE qualification (where applicable) Relevant Driver Trainer qualification (where applicable) Microsoft and Google Training e.g. Google Sheets, Excel, Word, Powerpoint

Waitrose Distribution – Development PlanPL9 & 10 – Trainer role

10

Completed/Planned

including new, Partners

e.g. FLM, SWP, Driver on a delivery etc

on site Trainers across all the RDC’s

eetings to present on a relevant topic e.g. shift

Train the Trainer/Sponsor training completed


Thorough knowledge of all SOPs, LE, Driver Handbook and other training material

Promotes site cross training through an active skills matrix across all Partners on all

Relevant MHE qualification (where applicable)

Relevant Driver Trainer qualification (where applicable)

Microsoft and Google Training e.g. Google Sheets, Excel, Word, Powerpoint



Name: ____________________________

Employee No: ______________________



Network in place with the same and similar

Cross trained in alternative Administration roles on site and able to cover in the absence of Partners in those roles e.g. Warehouse Clerk to

Attended site meetings to present on a relevant topic e.g. shift communications meeting Attended site Partner Voice Meeting

On site CI training completed and highlights opportunities for improvements and savings to operating budget through procurement, Partnerlink and other areas oimprovements Relevant Food Safety and Health & Safety Training completed Microsoft and Google Training e.g. Google Sheets, Excel, Word, Powerpoint Regular notetaker Supports with planning and delivery of RDC wide eventsincluding online communications such as G+ communities Administrative support in all aspects of the Partner experience from recruitment

Waitrose Distribution – Development PlanPL9 & 10 – Office role

11

Completed/Planned

Partners

e.g. FLM, SWP, Driver on a delivery etc

and similar roles across the RDC

Cross trained in alternative Administration roles on site and able to cover in the absence of Partners in those roles e.g. Warehouse Clerk to Transport Operator

Attended site meetings to present on a relevant topic e.g. shift

and highlights opportunities for improvements and get through procurement, Partnerlink and other areas of


Microsoft and Google Training e.g. Google Sheets, Excel, Word, Powerpoint

and delivery of RDC wide events and communications - including online communications such as G+ communities

Administrative support in all aspects of the Partner experience from recruitment



Name: ____________________________

Employee No: ______________________


Acts as a Buddy for other, including new, Partners Job shadowed other roles within the RDC e.g.Trainer etc Completed all applicable CPC training Trained in multiple pieces of equipment to support flexibility for examples all types of trailers, shunters etc Understanding of the team targets and performance levels On site CI training completed


Waitrose Distribution – Development PL10 – LGV1 Driver

12

Completed/Planned

Partners

e.g. VMU, Transport Operator, Driver

Trained in multiple pieces of equipment to support flexibility for examples all types

tanding of the team targets and performance levels




Name: ____________________________

Employee No: ______________________



Understanding of the team targets and performance levels On site CI training completed

Cross trained within all main functions within the Warehouse Picking, Loading Regularly works across all chambers on site All relevant MHE training completed and up to date Apprenticeship scheme completed (where applicable and available)

Waitrose Distribution – Development PlanPL10 – Warehouse Partner

13

Completed/Planned

Acts as a Buddy for other, including new, Partners

e.g. SWP, Driver on a delivery etc

and performance levels

Cross trained within all main functions within the Warehouse - Goods In,

Regularly works across all chambers on site – Ambient, FRV, Chill

All relevant MHE training completed and up to date




Name: ____________________________

Employee No: ______________________

waitrose distribution development document · waitrose distribution – development plan all roles...

Documents