JOB DESCRIPTION

NOTICE: This job description is provided as a general summary of common job duties performed by

individuals assigned this job title. It is not all-inclusive, nor is it intended to create a contract, written or

implied, between employees and Catholic Charities, nor does it in any way alter the employment-at-will

relationship that exists between employees and Catholic Charities. As a condition of employment, all

agency employees are expected to perform job duties assigned by agency management even when such

duties are not included in their job description.

JOB TITLE: Volunteer CoordinatorREPORTS TO: Director of AdvancementEMPLOYMENT STATUS: Non-exemptTIME COMMITMENT: Full-time, 40 hours per weekSTARTING SALARY: DOE, full benefits

Position Summary The Volunteer Coordinator (VC) is the overall manager of the agency’s volunteer services, including recruitment, placement and supervision of volunteers. The VC develops and administers the policies/procedures applicable to volunteers at Catholic Charities.

Supervisory Responsibilities Direct: 2-5 volunteers, Indirect: 700 volunteers

Essential Functions 1. Consult with administrators and staff to determine the agency’s needs for

various volunteer services and plan for volunteer recruitment. Serve as liaison between administration, staff, and volunteers.

2. Attend and participate in professional and community meetings to recruit interested parties for volunteer service.

3. Interview, screen, and refer applicants to appropriate programs; plan, assign and direct the work of volunteers within the department.

4. Orient and train volunteers prior to assignment. Arrange for on-the-job and other required training, supervision and evaluation of volunteers.

5. Maintain a database of volunteer workers and hours of work; prepare and present reports to management staff; recommend necessary changes or adjustments to the volunteer program.

6. Establish positive working relationships with staff members and volunteers; reconcile personnel problems.

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7. Work with staff to create volunteer job descriptions; prepare and maintain volunteer procedural and training manuals and materials.

8. Monitor and evaluate the efficiency and effectiveness of volunteer services.

9. Schedule and coordinate volunteer recognition and appreciation events.

10. Manage and participate in the goals, objectives, and policies effecting volunteers.

11. NOTE: Catholic Charities considers this position to be a mandated reporter of child abuse.

Other Responsibilities 1. Attend meetings and conferences, and report back at the request of the

Division Director.

2. Participate in fund-raising activities.

3. Perform other related duties as assigned.

Education, Experience, and Skills Required 1. College degree preferred.

2. Experience (one year minimum) as a volunteer required.

3. Knowledge of the role played by volunteers in a non-profit setting, along with the legal aspects of a volunteer program.

4. Working knowledge of computers, including word processing, required. (MS Word, Excel and Outlook preferred.)

5. Ability to prepare clear and concise reports.

6. Ability to develop recruitment and selection procedures and to interview for effective selection of volunteer candidates.

7. Ability to supervise, motivate, train and monitor performance of volunteers.

8. Ability to make effective presentations.

9. Ability to communicate in a friendly and informative manner with people from a wide variety of cultural and ethnic backgrounds and lifestyles.

10. Ability to work independently and possess strong time management skills.

11. Ability to identify program needs.

12. Strong organizational ability; attention to detail and accuracy. Demonstrated ability to attend to detail and manage substantial load of paperwork.

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13. Ability to work with others at community, parish/church and agency level.

14. Bilingual (Spanish/English) helpful.

15. Valid California driver's license and legally required insurance (a minimum).

16. Must successfully pass fingerprinting check prior to start of employment.

17. Appreciation of the role of a church-affiliated agency in the human service field.

Physical Requirements 1. Requires ability to sit up to 6-8 hours per day with intermittent occasional

walking, standing, bending, squatting and climbing.

2. Occasionally may be required to lift items up to 10 pounds to a height up to 6 feet and 11-40 pounds to a height of 3 feet.

3. Occasionally may be required to carry items up to 40 pounds for distances up to 25 feet.

________________________________________________________________________Review/Approval

Supervisor's Approval: _____________________________________ Date: __________

Employee Signature: _____________________________________ Date: __________ (My signature above indicates that I have received a copy of this job description, the contents of which have been discussed with me by my supervisor or a Human Resources Department representative.)

H.R. Department Review: __________________________________ Date: __________

E. D. Review: ___________________________________________ Date: __________

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