VA Mobile Health Family Caregiver Program Brian Olinger, Web and Mobile Solutions, Veterans Health AdministrationWyatt Smith, MD, Agilex

VETERANS HEALTH ADMINISTRATION

The Global Challenge- Change Health Care -

2

Traditional Health Care

Appropriately reduce

facility visits

Integrate into daily lives

Enable self care andachieving goals

Improve the quality of lives

Provide information and communication

• Average clinic visit with doctor is 15 minutes

• 3 visits per year = 45 minutes

• Prep time (drive, park, lobby)

• Opportunity to integrate into the daily lives of people

525,600 minutes in a

year

New Health Care

VETERANS HEALTH ADMINISTRATION

Voice of the Veteran*

3

VA asked Veterans and

their families

what they needed to feel empowered.* VA’s Voice of the Veteran survey was conducted in October 2012.

Risk & Novelty

Collaboration & Engagement

Efficiency & Effectiveness

Transferability & Scalability

• Clinicians and Veterans Designed

• New Way of Viewing and Accessing Health Care Data

• Real-time integration to Electronic Health Record (EHR)

• Access lab results, manage pain and more on-the-go, anywhere

• Appropriately reduce clinical visits

• Patients Are Active Participants In Their Care

• Relieves Burden of Unnecessary Travel, Parking, Waiting Room Time for Appointments

• Patient understanding of healthy goals and status

• One-click Rx Refill

• Patient Centered

• Delivers Health Care Remotely

• Provides Day-to-Day Support

• Secure Communications with VA Care Team

• Rx Refills Sent Directly to the Home

• Calendar Integration for Appointment Setting

• VA Owned and Available to Other Agencies

• Will be Available to 6 Million Veterans

• Conducting Studies of Effectiveness

• Embodies Highest FISMA Security Standards

VETERANS HEALTH ADMINISTRATION

VA Mobile Health Family Caregiver Program

• Care4Caregiver

• Health Advocate

• Health Assessment

• Journal

• RxRefill

• Secure Messaging

• Summary of Care

People:Nearly 1,000 Family Caregivers and

their Post-9/11 Seriously Injured Veterans

Technology “Clinic in Hand”

Suite of (11) Apps Pre-loaded on iPads

Technology: “Clinic-in-Hand” – Suite of 11 Apps

Pre-Loaded on Mobile Devices

• Launchpad

• Notifications & Reminders

• Pain Coach

• PTSD Coach