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UXDEverything you need to GET STARTED IN UX,
FIND A JOB as a UX Designer and GET AHEAD in a growing field.
by Jon Izquierdo
© 2016 Jonathan Izquierdo. All Rights Reserved.
Please do not distribute or share without permission. If you have questions get in touch. My email address is
[email protected]. I typically respond to all the email I receive.
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I. Introduction
II. Getting Started in UX Design
The 30,000 ft. view of UX
Designing a memorable experience
What does a UX Designer do?
Tools of the trade
What other types of roles are there?
Educational opportunities
Getting real-world experience
Get involved in the community
III. Becoming a UX Professional
What makes a good UX Professional?
Technical skills you need
General business skills you need to be a professional
Developing your skills
Succeeding in the real world
The journey ahead
Table Of Contents
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IV. Getting Ready for a Job Search
Let’s get you a job!
First things first... lay your foundation
Your resume
Your portfolio
Your social media and online presence
V. Getting a Job as a UX Designer
Types of companies
Types of employment opportunities
Finding openings
Contacting companies directly
Working with staffing agencies or independent recruiters
Working your network
Preparing for UX interviews
Evaluating opportunities
Compensation, negotiation & accepting
VI. Managing Your Career
VII. Conclusion
VIII. About the Author
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1Introduction
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Introduction
I don't need to sell you on the importance of user experience (UX).
Apple has spent the last decade making that abundantly clear to the
world as they dominated sales and surpassed oil giants on the list of
most valuable companies. Everyone has taken notice. They did it with
design.
No. If you're reading this, you get that.
I probably don't need to tell you how important UX design is. Or the
influence a UX Designer can have on the success of a product. Not if
you're in the tech world. You already know designers are dominating
the space, especially in Silicon Valley, the epicenter of technology.
For years, the startup founder team was straightforward. You get a
business guy and an engineer. You dominate the world. In 2016, that's
not enough. You need a designer in the fold.
Even at large companies. Development teams used to be comprised of a
product owner, two developers and a QA guy. Maybe a Systems Analyst.
In 2016, that's not enough. There's a designer in that group now.
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Introduction
Introduc
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WHO ARE THESE DESIGNERS?
The interesting thing is who that designer is. So many people think the
designer has a BFA and MFA in Design from the Rhode Island School of
Design. Actually, the odds are they don't.
No, they're coming from all backgrounds with a wide variety of skills.
Have a passion for making things? Like solving problems? Can you put
the needs of others before your own? Then yes, you can work in the UX
space, and make a great living doing it.
THERE AREN’T ANY STARVING ARTISTS IN UX
The average graphic designer in the mid-2000s was making $40k a
year. It was a saturated market and was becoming unvalued in most
companies. Many even called it a dying career field.
Fast forward a few years and the concept of user experience was
introduced. Apple destroyed everyone and along came the UX Designer.
Today, I don't know any experienced UX Designers making less than
$100k, even in places like Dallas, Texas (where I live). Junior designers
are making $60-80k around here.
There's such a shortage of quality UX professionals that salaries just
seem to be going up. The supply and demand of this job market heavily
favors the designer.
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Needless to say, many of those graphic designers are transitioning to
UI/UX work.
But the great thing is there are such a variety of jobs in the field.
If you can talk to people and listen well, you have a researcher position
available. If you have great graphic design skills, you could be a visual
designer in no time at all. If you can do even basic front-end
development, you’re worth 25%+ more than your peer who can’t.
Putting it all together opens even more doors. There are plenty of senior
and leadership positions available in every kind of company.
A WESOME! SIGN ME UP. HOW DO I GET STARTED?
If you have the passion for the space, you can start today. It's certainly
not an easy job. It can be difficult. Difficult, not impossible.
I wrote this short guide as a brief introduction to getting started in UX.
This is not an encyclopedia of UX Design. It's not a textbook. It's a
pamphlet. This is meant to provide early guidance and direct you to
more information.
There's a lot to learn. But you can learn a little about a lot or a lot about
a little. There’s a job for both.
Like any profession, you're not going to master it and earn top 5%
money in a weekend. But you can enter the field much faster than
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others. If you set your mind to it and put in the time, you can get to a
junior level in 3-9 months. Naturally, this depends on where you're
starting skills-wise.
A career changer from a tech field is going to have a massive advantage.If you have transferable skills, that's an advantage. If you have a college
degree already, that's another advantage. But you have to work with
what you have.
I wrote this book to accelerate the learning curve as much as possible.
So let’s stop waiting and get started.
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2Getting Started in UX Design
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The 30,000-foot View Of UX
What is User Experience (UX) Design?
Ok, we should probably put a little definition to what user experience is
before we get too far. The user experience is the collective feelings of a
person using a product. This product can be many things: a system,
device, web site, mobile app, etc.
The potential influences on a person’s experience while using a product
can be ease of use, efficiency, desirability, learnability, beauty,
usefulness or perceived value of it. The perceived value is a particularly
interesting one to me. What is an acceptable experience (or barely
noticeable annoyance) in a free app might not be an irrefutable
experience in a $10,000 app. It’s like our senses are heightened by ourperceived value and actual cost of a product.
User Experience Design (UXD) is the process of planning, building and
enhancing the experience for people (users). The most important part
of this process is for people. We design technology for humans to use …
with all of their talents and flaws. Any given experience can be highlysubjective. It’s not an easy profession to make a career out of. But there
are very few things in this world more rewarding than building
something, seeing it used in the world and finding people truly enjoying
it.
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The 30,000-foot View Of UX
Getting Started in UX Des
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WHAT’S THE VALUE OF UXD?
I just provided a definition for UXD, but there’s another one I want to
give you. I actually really like the definition for UXD in Wikipedia. They
define UX design (or experience design) as:
The process of enhancing customer satisfaction and loyalty by improving the
usability, ease of use, and pleasure provided in the interaction between the
customer and the product.
I absolutely love the essence of this statement. It’s rooted in business.
UX is often assumed to be this fluffy immeasurable thing, and that
couldn’t be further from the truth. In the definition, they use terms like
customer, loyalty, satisfaction and product. UXD is a highly valuable
business function. We’re designing to meet the goals of a business and
their customer (users of external facing systems) or their employees
(users of internal systems).
In our projects and feature enhancements, we’ll target metrics such as:
growth, conversion, adoption, satisfaction, profit, etc. These are tangle
outcomes. The field may not be as quantifiable as accounting, but thevalue of UXD is rooted in core business and product metrics. If we’re
doing our jobs, you can measure what we do really well.
As UX Designers, we’re highly valued and compensated assets for pretty
much every company with a technology department right now. This is
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because in 2016, a top-notch user experience is table stakes. A high
quality (and user-friendly) design is a standard customer expectation.
Fair or unfair, users have the same expectations for an app created by a
one-man development shop as the latest app from Apple or Google. If
you’re not serving your customers, one of your competitors will. Adding
a UX professional or a UX team can solve this problem.
WHAT MAKES UP UX?
Calling UX or UXD a multidisciplinary field is probably a slight
understatement. The UX process draws from many diverse academic
fields. It’s extremely difficult (read: impossible) to be an expert in all of
them. There are very few (if any) educational opportunities that a room
full of UX Designers would consider all-encompassing. By the way, this
is where the value of a team of designers really shines.
Some of the academic areas include: design, psychology, computer
science, human-computer interaction, information architecture,
usability, interaction design, business, marketing, but there are many
others.
The multifaceted nature of the field is both a good and bad thing. If yousurvey 1,000 UX Designers for college majors, you may get 250 different
majors … and plenty of people with no degree at all. You don’t need a
degree in design to be successful. In fact, design school graduates often
have to play catch-up in general office “professionalism” often taught
in business school (i.e., time management, project management,
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selling ideas, reading a room, presenting concepts, facilitating,
directing discussions, debating, etc.). If you ended up with a degree in
economics (like I did), there’s still hope for you. Naturally the business
major is going to need to pick up the technical and artistic skills. The
point is that everyone has strengths and weaknesses based on their
background.
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Hi! My name is Jon Izquierdo (just say “E-scared-though” and you’ll be pretty close)
and I'm a maker of digital things based in
Dallas, Texas. I design products with a
beautiful, intuitive, efficient, usable, usef ul
and desirable experience.
As a UX professional with over a decade ofexperience in technology and design, I've
had the opportunity to design, build and
launch products in a wide range of
environments, including startups, agencies,
small/medium sized businesses and Fortune 100 companies.
I might be the luckiest guy on the planet. I see myself as one of the few people who
doesn’t have to look back or forward for their happiness. It’s in the present.
I’m not special. I’m not rich and I don’t have fancy stuff. But what I do have is an
incredible wife (Maria) who believes in me and all my crazy ideas, and an amazing
daughter (Xela, pronounced “Shay – La”), who keeps me on my toes and lets me still
be a kid. Not to mention, I’m fortunate to make a decent living doing something I love
to do while having the flexibility to work from where I want. With all my wants and
needs met, I can spend my free time teaching and helping others.
If you like my work, I’d suggest joining my mailing list to hear about what I’m working
on: http://jonizquierdo.com/join/
About The Author
http://jonizquierdo.com/join/http://jonizquierdo.com/join/http://jonizquierdo.com/join/http://jonizquierdo.com/join/
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This PDF is a sample of
UXDEverything you need to GET STARTED IN UX,
FIND A JOB as a UX Designer and GET AHEAD in a growing field.
To purchase the full version, go to UXDbook.com.
© 2016 Jonathan Izquierdo. All Rights Reserved.
Please do not distribute or share without permission. If you have questions get in touch. My email address is
[email protected]. I typically respond to all the email I receive.
mailto:[email protected]:[email protected]://uxdbook.com/http://uxdbook.com/