ux design for social good
DESCRIPTION
User Experience Design, when applied to vital services and social causes, can change the world. In this talk, I discuss two key UX methods, prototyping and participatory design, that could be used to solve major social problems.TRANSCRIPT
@andreplautUser Experience Design for Social Good
HI, MY NAME IS ANDRE PLAUT For the last 6 years, I’ve been designing learning experiences for:
@andreplautUser Experience Design for Social Good
UX =The art / science of understanding and empathizing with users in order to solve their problems with as little fuss and as much joy as possible.
@andreplautUser Experience Design for Social Good
USER EXPERIENCE DESIGN, WHEN APPLIED TO VITAL SERVICES AND SOCIAL CAUSES, CAN CHANGE THE WORLD.
@andreplautUser Experience Design for Social Good
UX IS INCREDIBLY BROAD
@andreplautUser Experience Design for Social Good
PARTICIPATORY DESIGN
PROTOTYPING
USER RESEARCH
INFORMATION ARCHITECTURE
CARDSORTINGCONTEXTUAL INQUIRY
INTERACTION DESIGN
COMPETITIVE ANALYSISSKETCHING
WIREFRAMES
MOBILE USER INTERFACES SERVICE DESIGNMENTAL MODELS USER FLOWS PERSONASUSABILITY TESTING BRAINSTORMING SEARCHSITEMAPS NAVIGATIONVISUAL DESIGN BRANDING INTERVIEWING
@andreplautUser Experience Design for Social Good
PARTICIPATORY DESIGN
PROTOTYPING
USER RESEARCH
INFORMATION ARCHITECTURE
CARDSORTINGCONTEXTUAL INQUIRY
INTERACTION DESIGN
COMPETITIVE ANALYSISSKETCHING
WIREFRAMES
MOBILE USER INTERFACES SERVICE DESIGNMENTAL MODELS USER FLOWS PERSONASUSABILITY TESTING BRAINSTORMING SEARCHSITEMAPS NAVIGATIONVISUAL DESIGN BRANDING INTERVIEWING
@andreplautUser Experience Design for Social Good
VALIDATE
REVI
SE
CREATE
@andreplautUser Experience Design for Social Good
PARTICIPATORY DESIGN
A user-centered design approach that seeks to involve all stakeholders in the development and discovery process in order to better create a product that meets their needs.
@andreplautUser Experience Design for Social Good
PARTICIPATORY DESIGN
“You’ll like this film because you’re in it.”
- Michel Gondry, film director
@andreplautUser Experience Design for Social Good
PARTICIPATORY DESIGN + EDUCATION
General Assembly’s UXDi
@andreplautUser Experience Design for Social Good
PARTICIPATORY DESIGN + AFFORDABLE HOUSING
ELEMENTAL Santiago, Chile Housing Project
@andreplautUser Experience Design for Social Good
WHAT IF PEOPLE COULD PARTICIPATE IN DESIGNING THE WAY THEY PAID TAXES
@andreplautUser Experience Design for Social Good
WHAT IF PEOPLE COULD PARTICIPATE IN DESIGNING THE WAY THEY VOTED IN ELECTIONS
@andreplautUser Experience Design for Social Good
WHAT IF PEOPLE COULD PARTICIPATE IN DESIGNING THE WAY THEY GOT MEDICAL CARE
@andreplautUser Experience Design for Social Good
VALIDATE
REVI
SE
CREATE
@andreplautUser Experience Design for Social Good
PROTOTYPING
To create an early sample, model, or representative outcome in order to test a concept and learn from the results. Greek for primitive form.
@andreplautUser Experience Design for Social Good
GOOGLE GLASSEarly prototype
@andreplautUser Experience Design for Social Good
PROTOTYPES CAN BE MADE OFEXPERIENCESPEN & PAPERRAW MATERIALS
@andreplautUser Experience Design for Social Good
PROTOTYPES CAN BE MADE OFEXPERIENCESPEN & PAPERRAW MATERIALS
@andreplautUser Experience Design for Social Good
PROTOTYPES CAN BE MADE OFEXPERIENCESPEN & PAPERRAW MATERIALS
@andreplautUser Experience Design for Social Good
WHAT QUESTIONS DO YOU WANT ANSWERED?
UTILITY USABILITY DESIRABILITY
Does my product or service actually meet my user’s needs?
Are my users actually able to use my product or service?
Do any of my users actually want to use my product or service?
@andreplautUser Experience Design for Social Good
PROTOTYPING IS ALL ABOUT TESTING YOUR ASSUMPTIONS WITH REAL USERS.
@andreplautUser Experience Design for Social Good
VALIDATE
REVI
SE
CREATE
@andreplautUser Experience Design for Social Good
HOW COULD YOU APPLY THESE METHODS TO CREATE A BETTERUSER EXPERIENCE?
@andreplautUser Experience Design for Social Good
HOW COULD YOU APPLY THESE METHODS TO CREATE A BETTERHUMAN EXPERIENCE?
@andreplautUser Experience Design for Social Good
THANK YOU.
@andreplaut [email protected]
KEEP THE CONVERSATION GOING
@andreplautUser Experience Design for Social Good
CREDITS
http://www.jianart.com/what-is-ux-design/WHAT IS UX?
http://archrecord.construction.com/features/humanitariandesign/Latin-America/images/Lo-Barnechea-Main.jpgELEMENTAL SANTIAGO HOUSING PROJECT
http://www.theverge.com/2013/2/22/4013406/i-used-google-glass-its-the-future-with-monthly-updates“I USED GOOGLE GLASS: THE FUTURE, BUT WITH MONTHLY UPDATES” BY THE VERGE
http://www.gogamestorm.com/?p=344GAMESTORMING: BODYSTORMING
http://zurb.com/word/prototypingPROTOTYPING: ZURB UNIVERSITY