using tech to boost sales - las vegas market furniture show

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Using technology to boost sales Michael Robison Chief Commercial Officer, VideoEngager [email protected] Follow us at: @Video_Engager

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Page 1: Using tech to boost sales - Las Vegas Market Furniture Show

Using technology to boost sales

Michael RobisonChief Commercial Officer, [email protected]

Follow us at: @Video_Engager

Page 2: Using tech to boost sales - Las Vegas Market Furniture Show

Marketing used to be simple: flyers and ads2

Page 3: Using tech to boost sales - Las Vegas Market Furniture Show

The World We Live in Today3

Basic

Photo Sharing

Video Sharing

Page 4: Using tech to boost sales - Las Vegas Market Furniture Show

Major Purchases (like furniture) start online

Unless you are selling exclusively to people 75 and over, you need to use technology to capture online shoppers, THEN bring them in the store.

The World We Live in Today4

Page 5: Using tech to boost sales - Las Vegas Market Furniture Show

You need a good website

Mobile friendly (responsive)

So what do you do? 5

Show inventory

Show price

Page 6: Using tech to boost sales - Las Vegas Market Furniture Show

But having a website is just the beginning… You also need:

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SEO, SEM, SMM VIDEO SELLING HYPER TARGETED DIGITAL MARKETING

Page 7: Using tech to boost sales - Las Vegas Market Furniture Show

Hyper Targeted Digital Marketing 7

With targeted digital marketing, you get multiple touches to a person, not a household

Direct Mail Reaches a Household

Page 8: Using tech to boost sales - Las Vegas Market Furniture Show

The “Hyper Targeted” part means that you are reaching out - online - to individuals who you know are a perfect target for your message

AND THEY JUST HAD A RELEVANT LIFE EVENT!

These people need some furniture for sure!

Hyper Targeted Digital Marketing 8

Page 9: Using tech to boost sales - Las Vegas Market Furniture Show

To your selected audience, you send:

One or Two emails, followed by

3 to 5 display ads after they open the mail

Display ads can be on desktop or mobile. Mobile is best since people are so engaged.

Hyper Targeting data providers know everything about you, including email and postal address AND your unique mobile device ID.

How it Works? 9

Page 10: Using tech to boost sales - Las Vegas Market Furniture Show

Campaigns start at just $500 for 15K people to get one email and 2 ads.

For $1500/month you get 40K e-mails and 150K displays every month.

You can buy this from a few providers:

- Bridge Marketing (in the Ashley Suite)- ColorAd (in the Coaster Suite and right

here in the RRC)

Hyper Targeting - How Much? 10

Page 11: Using tech to boost sales - Las Vegas Market Furniture Show

SEO, SEM and Hyper targeted Marketing bring people to your site

Your site shows them that you have something they might like

Video Selling brings website visitors into your store - INSTANTLY - on a video call

Introducing Video Selling 11

Page 12: Using tech to boost sales - Las Vegas Market Furniture Show

Video Calls are Ubiquitous 12

Facetime, Skype, and Hangouts taught everyone about the ease and convenience of live video calls

Why not apply that to buying and selling furniture?

Why not grab web visitors right then on a video call and help them go from “might” to “will”?

Page 13: Using tech to boost sales - Las Vegas Market Furniture Show

You need a Video Selling solution like VideoEngager or iConnect:

● Anonymous consumer is on your web site, looking at a sofa

● There is a button right there offering - “See it now on live video”

● They click it and get an instant live video call with a sales rep in the store!

● The sales rep is now face-to-face with the buyer.

Video Selling uses the popularity of Video Calls

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Page 14: Using tech to boost sales - Las Vegas Market Furniture Show

Your website is an extension of your showroom, your sales staff play an important role in making your web site produce better for you

In-store sales staff who are not “up” can use the web visitor dashboard to pro-actively chat with online visitors

Track in real-time who is visiting your website, engage and close more sales

But wait, there’s more! 14

Page 15: Using tech to boost sales - Las Vegas Market Furniture Show

Consumers get a convenient service they really appreciate

You position your store as a leader

You reach out and grab consumers online, and bring them into your store before they go somewhere else

Your sales reps become a key asset that is more relevant to your web efforts

Benefits of Video Selling 15

Page 16: Using tech to boost sales - Las Vegas Market Furniture Show

Ranges from $79 to $125 per video agent per month

A “Video Agent” is one video-enabled sales rep with a tablet or phone

Available from:

● ZMOT iConnect (auto only)● VideoEngager (www.videoengager.com)● ColorAd (in the Coaster Suite and right here in

the RRC)

Video Selling - How Much? 16

Page 17: Using tech to boost sales - Las Vegas Market Furniture Show

You MUST do online marketing.

Mobile-friendly Website with inventory

SEO, SEM, SMM, and Hyper Targeting to drive traffic to your site

Video Selling to help your web visitors make a final decision

To Sum it up 17

Bottom line: Great ROI through increased sales!