user quick guide - loadxtreme · technopreneur? be a technouser first! ask your nearest...
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1USER QUICK GUIDE
Technopren
eur
ID No.0000000000
TechnoUser
ID No.0000000000
YOUR TOQUICKGUIDE LOADXTREME TRANSACTIONS
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HOW TO LOAD
LX LOAD5401234567654321 S30x09201234567
LX LOAD5401234567654321SU50009229224545
LX RESEND5401234567654321SU5000123456789
OVER-THE-AIR (OTA) ELECTRONIC LOADS
ELECTRONIC PIN/ePIN (PREPAID CARD PRODUCTS)
ELECTRONIC PIN/ePIN RESENDING (for deleted or unreceived ePINS only)
1.
2.
Use the following commands and send to yourassigned SMS Gateway number:
LX<space>LOAD<space>ID NUMBER<space>PIK<space>PRODUCT CODE<space>CUSTOMER CELLPHONE #
LX<space>LOAD<space>ID NUMBER<space>PIK<space>PRODUCT CODE<space>CUSTOMER CELLPHONE #
LX<space>RESEND<space>ID NUMBER<space>PIK<space>PRODUCT CODE<space>EPIN SERIAL NUMBER
LX OTA5401234567/654321/GLOBE/26/09172042410
LX<space>OTA<space>ID NUMBER/PIK/TELCO/AMOUNT/CUSTOMER CELLPHONE #
*Denomination ranges from 20 to 150 pesos. Discount Rate is 8.89% of product denomination.
PISO-PISO OTA TELCO Codes are: CHERRY, GLOBE, and ABSCBN (or KAPAMILYA)
INCREMENTAL OTA (PISO-PISO AIRTIME)3.
VIA INTERNET (www.loadxtreme.ph)4. Quick Access
OTHER COMMANDS
1. Change your PIK (Personal Identity Key) Number*
2. Inquire Load Wallet Balance*
3. Change your registered address*
Regularly change your PIK Number to ensurethe security of the account.
Send LX commands to your Gateway Number.*These commands are subject to one (1) LX Load charge. Transfers of 500 and above are free of charge.
LX CHGPIK5401234567123456654321
LX BAL5401234667654321
LX<space>CHGPIK<space>ID NUMBER<space>CURRENT PIK<space>NEW PIK
LX<space>BAL<space>ID NUMBER<space>PIK
LX CHGADDR540123456712345688-A Kalye St.Ciudad City
LX<space>CHGADDR<space>ID NUMBER<space>PIK<space>COMPLETE ADDRESS
For balance inquiry, basic changes to youraccount, and Dealer wallet transfer:
If your cellphone number ends with an EVEN number, (0, 2, 4, 6, 8)use the EVEN gateway number.
If your cellphone number ends with an ODD number, (1, 3 , 5, 7, 9)use the ODD gateway number.
SMS GATEWAYS
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4. Transfer load wallet (Dealers only)LX<space>TRANSFER<space>TP ID NO. <space>PIK<space>LXLOAD<space> AMOUNT<space>TU ID NO<space>TU CELLPHONE #
ODD
EVEN
0922-1000147
0922-1000148
Use ONLY your assigned numbers for your LoadXtreme transactions for faster processing. The assigned numbers are included in system SMS replies.
i
Send message to any of the following:
MESSENGERON
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LOAD VIA FACEBOOK MESSENGER
Because of the increase in hacker activities, online scams, and phishing websites, we would like to remind you to secure your account, most especially your PIK.
ACCOUNT SECURITY
st1Facebook Messenger-Based
Prepaid Retail Businessin the World
p DO NOT share your PIK to anyone. Your PIK is your password to all your transactions. Not even representatives of LX will ask for your PIK.
p DO NOT use common codes as your PIK such as birthdays, successive or repetitive numbers.
p DO NOT re-use previously used PIKs when changing PIK.
p DO NOT log-on to suspicious or unofcial websites.
p DO NOT entertain non-ofcial messages offering ‘rewards’ or ‘bonuses’, etc. These are likely from hackers trying to steal your account details.
p AVOID using other people’s cellphone in transacting. If this cannot be avoided, make sure that you delete your command from the Sent items or logs.
p AVOID using public computers as most have keyloggers installed, which can record your activities.
p ALWAYS keep your account information updated. Contact our Hotline when changing registered mobile numbers.
p ENABLE Two Factor Authentication via SMS or LXonMessenger. It will prevent unauthorized access to your account.
m.me/LXonMessenger
fb.com/LXonMessenger
m.me/LXonMessenger2
fb.com/LXonMessenger2
Occassional delays in delivery of SMS and processing of orders may at times be affected by Telco congestion. In such cases, the following applies:
LOADXTREME system will reject any SMS command received beyond 30 mins. from the time your command was sent.
LOADXTREME SERVER WILL NOT PROCESS ANY INCORRECT SMS COMMANDS
WRONG COMMANDS
NUMBER BLACKLIST
If you send a total of three (3) erroneous SMS commands, LoadXtreme will blacklistyour mobile number. Blacklisted numbers will be ignored until the end of the day oruntil lifted by Customer Service.
If your number is blacklisted, please CALL our Customer Relations Department at 311-3000.
1. Always double check the accuracy of your ID number, PIK, cellphone number & other information.
2. Make sure that the LX command’s date format, keyword syntax are correct. Example: Correct: LX<space>REG Incorrect: LXREG LX_REG
a
TELCO-RELATED DELAYS & TRANSACTION FAILURE
THE 30-MINUTE RULE (STALE COMMANDS)
b
c
DUPLICATE/MULTIPLE SMS COMMANDS ANDMULTIPLE SAME -COMMAND REQUESTS
d
Example: Time of SMS command: 2:00pm Receipt of SMS by the system: 2:35PM
The command will be rejected byLoadXtreme system
Sometimes, Telcos deliver the same message multiple times. For your protection,LoadXtreme will only process the first SMS command it receives if two or more same SMS command is received within 30 minutes of each other.
This is to ensure that you will not be charged erroneously & repeatedly fortransactions requested only once.
If you need to send multiple same commands:
Send your 2nd SMS commandsafter 5 minutes.
Place any alphanumeric characterto make your requests ‘unique’.OR
LX LOAD5401234567654321 S30009201234567 b
LX LOAD5401234567654321 S30009201234567 c
LX LOAD5401234567654321 S30009201234567 a
TROUBLESHOOTING YOUR ACCOUNT
Ÿ LoadXtreme shall initially maintain your outstanding load wallet balance pending final confirmation by the Telco OTA system.
Ÿ The system will deduct the appropriate discounted amount from your loadwallet balance once products are confirmed to be successfully delivered.
Ÿ It is possible that the confirmation will arrive later than the usual so it is advised that you initially charge your customers for ALL LoadXtreme retail transactions ending final confirmation.
Ÿ If your customer fails to receive the expected prepaid credits from the telco and no deduction has been made to your account after a reasonable amount of time, you may send another LX LOAD command.
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NOW IS YOUR CHANCE TO BE A LOADXTREME® TECHNOPRENEURIN YOUR AREA AND ESTABLISH A STABLE FOOTHOLD IN THECONSTANTLY GROWING MARKET FOR PREPAID AND STORED-VALUEPRODUCTS!
WANT TO TRY OUR TECHNOLOGY FIRST BEFORE BECOMING ATECHNOPRENEUR? BE A TECHNOUSER FIRST!
ASK YOUR NEAREST TECHNOPRENEUR NOW!
FOR MORE INFORMATION, CONTACT:
LoadXtreme is the pioneer in innovative prepaidproducts distribution and marketing. This programutilizes the propriety technology established in June2003 known as Universal Prepaid Loading System orUPLoads. This proven platform offers 24x7 access tomulti-brand prepaid products and services nation-wide utilizing automated Short Message Services(SMS) and Internet to receive and fulfill orders for prepaid top-up.
LoadXtreme also revolutionizes electronic Over-the-Air (OTA) reloading for prepaid wireless servicesby providing a unified fully automated electronicload value dispensing facility for Smart Buddye-load, Globe AutoloadMax, SUN Xpressload, and ABS-CBN Mobile. With LoadXtreme, you can retail all brands of electronic top-up loads using any mobile phone without the need to use different retailer SIMS!
LoadXtreme is operated by LX Corporation and aims to provide business opportunity to people by employing technology as the means of empowerment.
LX CORPORATION1905 Galleria Corporate Center, EDSA cor. Ortigas Avenue, Quezon City
TextCare: 0921-2122191 (SMART), 0905-3787703 (GLOBE), 0943-519-4414 (SUN)Telephone No.: 311-3000 www.loadxtreme.ph
www.facebook.com/loadxtreme.official
LOADXTREME APP AVAILABLE FOR DOWNLOAD!