USER AGREEMENT TERMS AND CONDITIONS

INDEX:

I. Introduction

II.Purpose and scope

III.Eligibility for use

Information

Identity Verification

Credit Report Authorization

Updates to Information

Account Owner

Cession

Liability for Invalidated Payments No

Surcharges

Receiving Personal Payments IV.Wallet

V. Send Money

Sending Limits Refused and Refunded Payments Merchant or Recipient Processing Delay Preapproved payments

VI. Receive Money

Review Operation

VII.Voucher

VIII.Withdraw Money

IX.Close your account

X.Protection Process of Online Payments

a)Buyer Protection Process Types of Problems Covered Eligibility Requirements Errors and unauthorized transactions Notification Requirements Actions after receipt of your warning

b) About Errors World Global Money Errors Your Errors

c) Seller Protection Process XI.Dispute Resolution Claim Resolution Process Relationship No Double Recovery XII.Restricted Activities XIII.Your Liability XIV.Actions by World Global Money

Restricted Activities Holds Account Closure, Termination of Service

Acceptable Use Policy Violations XV.Disputes with World Global Money Arbitration Governing Law, Jurisdiction and Venue Notices XIV. More XV. General Terms

Limitations of Liability

Services Limitation

No Warranty

Indemnification

Rights Intellectual Property Marketing Password Security Taxes Complete Agreement and Survival

Assignment

Translated Agreement

No Waiver

XVI. Definitions

I. Introduction

This Agreement governs the relationship between the User (denominated “you” too) and World

Global Money Pte. Ltd (then denominated “The Company” or “We“ too), a Company with

registered office in Singapore, and it will be valid under the terms and conditions described below.

This Agreement applies to your use of the World Global Money Services. You must agree with all

of the terms and conditions contained in this Agreement with any applicable agreements and

Policies on the World Global Money site.

We may amend at our only discretion this agreement at any time and without previous notice by posting a revised version on our website. The revised version will be effective at the time we post it. You agree that the Company reserves the right to change, update or revise without prior notice and at its sole discretion all the documents and the principles rules and policies approved by World Global Money at any time. You agree to be bound by those changes and you hereby consent to and accept to comply with any such amendments.

Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by World Global Money Services Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any World Global Money Services.

Payments received in your Account may be reversed at a later time, for example, if such a payment is subject to a Chargeback, Reversal, Claim or otherwise invalidated. This means that for some of our sellers, payments received into their Account may be returned to the sender or otherwise removed from their Account after they have been paid and/or delivered any goods or services that were purchased in the established way by World Global Money.

Each operation allowed will be executed for you by respecting the security measures established by World Global Money.

Any other option will be established by World Global Money at sole discretion and you will be informed via the publication on the website. You agree to comply with our requests to verify your identity to allow us to reduce the risk of fraud or to otherwise comply with our anti-money laundering or other legal obligations. You can view your withdrawal limits by logging into your account. We may, at our reasonable discretion (for example, without limitation, to limit fraud or credit risk), impose limits on the amount of money you can withdraw through our service.

We may close, suspend, or limit, without previous notice, your access to your account or the World Global Money Services, and/or limit access to your funds if you violate this Agreement, the World Global Money Acceptable Use Policy, or any other agreement you enter into with World Global Money.

You are solely responsible for understanding and complying with any and all laws, rules and regulations of your specific jurisdiction that may be applicable to you in connection with your use of the World Global Money Services, including but not limited to, those related to export or import activity, taxes or foreign currency transactions.

II. Purpose and scope

World Global Money is only a payment services provider and acts as such by creating, hosting, maintaining and providing our World Global Money Services to you via the Internet.

World Global Money is neither a remittance business nor a common carrier or public utility. We do not have any control over, and are not responsible or liable for, the products or services that are paid for with our Service. We cannot ensure that a buyer or a seller you are dealing with will actually complete the transaction. The World Global Money allows you to send a voucher gift or send money via your computer and where available, receive payments online, recharge your wallet through a bank transfer or local payment processors with maximum security, withdraw cash from your wallet with your bank or card at any one of the millions of ATMs worldwide, make online purchases, create customized business credit cards. These services can be different according to the different country The World Global Money reserves the right, at its sole discretion to reduce or expand these services without previous notice.

The World Global Money payment service is regarded as a stored value facility under Singapore law. World Global Money, the holder of the World Global Money stored value facility, does not require the approval of the Monetary Authority of Singapore.

III. Eligibility for Use

To be eligible to use the World Global Money Services, you must be at least 18 years old or higher based on the age of majority in your jurisdiction and have a valid Government's Identification Card.

You are solely responsible for knowing the availability, limitations, responsibilities, prohibitions that your specific jurisdiction can establish in connection with your use of the World Global Money Services.

Information

In order to use our services and open and maintaining your account you must provide us with correct and updated information.

It is your responsibility to provide correct and truthful information. In case of false information, World Global Money may, at its discretion, establish appropriate measures. In order to use World Global Money’s services, you must provide a valid email address, which may also be your contact address for communications of service on behalf of World Global Money.

It is your responsibility to keep your primary email address up to date so that World Global Money can communicate with you electronically. You understand and agree that if World Global Money sends you an electronic communication but you do not receive it because your primary email address on file is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic communications, World Global Money will be deemed to have provided the communication to you. Please note that if you use a spam filter that blocks or re- routes emails from senders not listed in your email address book, you must add World Global Money to your email address book so that you will be able to receive the communications we send to you. World Global Money reserves the right to make announcements regarding our services through other means (serving as an example: newsletters, publications on the website). In these cases, it is your exclusive responsibility to keep yourself informed and updated on communications sent by us.

If you want to update your primary email address, street address or country you must contact our support who will inform you about the security process that you have to respect.

The information that you provide to us will be treated with the utmost security. And, it is your responsibility to protect this information and not communicate it to other people.

Identity Verification

You authorize World Global Money, directly or through third parties, to make any inquiries we consider necessary to validate your identity. This may include asking you for further information or documentation, requiring you to provide a taxpayer or national identification number, requiring you to take steps to confirm ownership of your email address or financial instruments, ordering a credit report or verifying your information against third party databases or through other sources.

Credit Report Authorization

You authorize World Global Money to obtain your personal and/or business credit report: (a) when you request certain new products or you do a new operations, or (b) at any time World Global Money reasonably believes there may be an increased level of risk associated with your account.

Updates to Information

If your account number or Bank data changes, we may acquire that information from the relevant financial services partner or third parts and update your account.

Account Owner

You must be the beneficial owner of the account and conduct business only on behalf of yourself. We recognize the possibility that the account can be used by the co-owner who will provide all the requested data and information and will respect the established security process by World Global Money.

Cession

The user may not transfer or assign any rights or obligations under this agreement without previous written consent of World Global Money. The user may not transfer the account to a third party.

Liability for Invalidated Payments When you receive a payment, you are liable to World Global Money for the full amount of the payment sent to you plus any fees if the payment is later invalidated for any reason.

This means that, in addition to any other liability, you will be responsible for the amount of the payment sent by the sender, plus the relevant applicable fees if you lose a claim or a chargeback, or if there is a reversal of the payment.

You agree to allow World Global Money to recover any amounts due to World Global Money by debiting your wallet. If there are insufficient funds in your wallet to cover your liability, you must reimburse World Global Money through other means.

No Surcharges

You agree that you will not impose a surcharge or any other fee for accepting World Global Money as a payment method.

Receiving Personal Payments

If you are selling goods or services, you may not ask the buyer to send you a Personal Payment for the purchase.

IV. Wallet About your wallet, We inform you that you will not receive interest or other earnings on the amounts in your wallet. If your account has a negative balance you not do any payment or transfer and World Global Money may set-off the negative balance with any funds that you subsequently add or receive into your account. The wallet can be use to do a recharge into the limits and the established way by us.

Send Money

Subject to the terms of this agreement (and your compliance with the same), you agree that we will execute a payment order or send of money made by you via your account and credit the payment or send the money to the service provider of the user to whom you are sending your payment or money. You must provide us all the necessary informations by satisfactory closing the operation. You are solely responsible for the operations can not be closed due to incomplete or wrong information.

Sending Limits We may, at our discretion, impose limits on the amount of payments or money you can send through the World Global Money Services. You can view your sending limit, if any, by logging into your account and clicking on the proper link. If you have a verified account, we may increase your sending limits.

Refused and Refunded Payments When you send a payment, the recipient is not required to accept it. Any unclaimed, refunded or denied payment will be returned to your wallet or to your original payment method. We will return any unclaimed payment to you within 30 days of the date you initiated the payment.

Merchant or Recipient Processing Delay

Means a delay between the time you authorise a payment and the merchant or recipient processes your payment.

When you send a payment to certain merchants or recipient, you are providing an authorization to the merchant or recipient to process your payment and complete the transaction. The payment will be held as pending until the merchant or recipient processes your payment. Some merchants or recipient may delay processing your payment. In such an instance, your authorization will remain valid for up to 30 days. If your payment requires a currency conversion, We not take on any liability for any exchange rate that will be determined by the proper bank at the time the merchant or recipient process your payment and completes the transaction.

Preapproved payments

A preapproved payment is a payment in which you authorize a merchant to directly charge your account on a regular and periodic basis. Preapproved payments are sometimes called "subscriptions", "recurring payments”, “preauthorized transfers” or "automatic payments"

You may stop a preapproved payment at any time up to 3 business days prior to the date the next payment is scheduled to be made by notifying World Global Money. To stop a preapproved payment, access the my preapproved payments section of your account Profile and follow the links to stop the payment. You may also stop a preapproved payment by contacting World Global Money at support section. Once you contact World Global Money to stop a preapproved payment, all future payments under your agreement with the merchant will be stopped. If you stop a preapproved payment you may still be liable to the merchant for the payment or for other penalties under the terms of your agreement with the merchant and you may be required to pay the merchant through alternative means. We will be released from any liability and any claim may not be filed to World Global Money.

Receive Money

We may, at our reasonable discretion (for example, without limitation, to limit fraud or credit risk), impose limits on the amount of money you can receive through our service.

Review Operation

Review operation is a process by which World Global Money reviews certain potentially high-risk transactions. This may be because World Global Money has the reasonable suspicion that a user’s instrument and/or account are being used in relation to restricted activities (as set out in this agreement) or for other reasons as determined by us in our reasonable discretion.

If an operation (payment/ send money) is subject to review operation, World Global Money will:

1. Execute the payment order or sending money initiated by the user;

2. In World Global Money’s discretion, immediately upon such execution restrict the user’s instruments;

3. Place a hold on the payment/sending;

4. If proper, provide notice to the seller to delay the shipping of the item purchased by the buyer; and

5. Conduct its review of the operation.

World Global Money is not in possession of all the information necessary to place the funds at the seller or recipient's disposal in the seller or recipient's account until the review operation is complete and World Global Money has found the payment to be in order. Where a review operation finds problem with the payment or sending money, the payment or sending money will be reversed and the funds returned to the user. World Global Money will provide notices to you by emai l and/or in the movements history tab of your account. A payment or sending money subject to review operation is a review of the operation only and is implemented to reduce the risk of World Global Money users receiving high risk transactions. An operation subject to review operation is neither a review nor a representation by World Global Money as to the commercial dealings or character or reputation of a party to the transaction and should not be considered as a lessening of the respect of any person.

Voucher The following operations, when e where available, can be different according to the user’s profile and according the different country. The voucher operation allows to you to create a voucher from the section Vouchers on your wallet. You will be able to create an unlimited number of voucher. Each voucher will be accompanied by creation data and a security key that will be sent to your email. You are solely responsible for keeping your voucher and security key details safe. If you note a unauthorized use of your voucher, you must immediately contact World Global Money support. We reserve the right to refuse to create or validate a voucher if we have reason to suspect that any breach of any applicable law or regulation has occurred or is likely to occur. You agree that you will not use the voucher for any illegal purpose. The voucher that you create can be used by other individuals to perform payments permitted by us within the limits established in this agreement. In this sense, you agree to accept the following: - If you generated a voucher and no longer desire to use it, World Global Money can refund you the amount of the voucher or refund the voucher, but only if the voucher has not expired and if it has not been used by any user. Also, you have to send your refund request within 10 days from the voucher was created. - If the user who used the voucher makes a complaint, we may, as an exception, consider a refund if:

・the user who used the voucher contacts us within 3 days from the date of the voucher’s use.

· send us him/her refund request by completing the form located in the corresponding

support section. This form must be signed by both parties, and you must provide us the necessary information to identify the payment with which you generated the voucher.

Any other request must be sent to our support staff, which will evaluate the same, and may ask you for information and documents needed to analyse it. World Global Money reserves, at solely discretion, the right to decline a refund request of voucher for any reason.

Withdraw Money

You may withdraw funds by electronically transferring them from your wallet to your bank account or, when e where possible to your card, from your withdrawals page of your account. You must insert yours bank and/or card’s information. You can withdraw only your funds to the bank account and, where and when possible, to your cards that you inserted on your World Global Money account.

We may review your withdrawal transaction to mitigate any risks and/or to prevent money laundering and to ascertain whether any restricted activity is taking place.

Unless otherwise agreed, the withdrawal will take place in your home currency. If you are able to withdraw to your card, your withdrawal may take place in a different currency to your home currency depending on whether World Global Money can support the withdrawal into the card’s base currency. We do not assume any liability for currency exchange rates charged by banks. It is your sole responsibility, according to the jurisdiction applicable to you, know the limitations and prohibitions when you want to use this service.

When you want to withdraw the amount to your bank, you must to observe the following: In addition to using this function, you will be required to provide certain personal and/or business information and documentation in order to register and use withdraw service. You certify that all information and documentation you provide is true and accurate. If your World Global Money account is in the name of an entity, your bank account must be in the name of the business owner/primary contact person registered on your World Global Money Account. You may have registered diverse bank account on your profile. Only the registered bank accounts will be able to be used for you by withdrawing from your wallet. When you add a new bank account, you must provide us the account’s owner data or the co-owner’s data

The financial institution where you maintain your bank account may request additional information

and/or documentation. You are responsible for complying with any and all requests from your

financial institution. You acknowledge that World Global Money does not have control over the

requirements imposed by your financial institution and that World Global Money shall not be

responsible for a delays resulting from actions taken by your financial institution. You are solely

responsible for understanding and complying with any and all laws, rule and regulations that may

be applicable to you in connection with your receipt of the funds transfer to your bank account.

Amount limits will apply to your withdrawal transactions and your use of World Global Money withdraw. If we believe, in our sole discretion, there may be a high level of risk associated with a withdrawal transaction; we may take certain actions in connection with the withdrawal transaction, your World Global Money account and/or your use of the World Global Money services. In order to determine the risk associated with a withdrawal transaction or your use of World Global

Money withdraw, World Global Money may request at any time, and you agree to provide, any

information about your business, operations or financial condition. World Global Money reserves

the right to reassess your eligibility for World Global Money withdraw if your activity or business

operation is materially different from the information you provided in your application.

In order to process the withdrawal transactions, we may need to share your information with one or

more third parties. Please refer to the Privacy Policy for additional information.

As a reminder, it is your responsibility to determine what, if any, taxes and/or fees apply to the

payments you make or receive, and it is your responsibility to collect, report and remit the correct

tax to the appropriate tax authority. World Global Money is not responsible for determining whether

taxes and/or fees apply to your transaction, or for collecting, reporting or remitting any taxes

arising from any transaction.

Close your account You may close your account at any time by contacting our support and following the imparted instructions. Upon account closure, we will cancel any pending transactions and you will forfeit any balances. You must withdraw your balance prior to closing your account. You may not evade an investigation by closing your account. If you close your account while we are conducting an investigation, we may hold your funds to protect World Global Money, its parent, subsidiaries and affiliates or a third party against the risk of Reversals, Chargebacks, Claims, fees, fines, penalties and other liability. You will remain liable for all obligations related to your account even after the account is closed.

X.Protection Process of Online Payments Buyer Protection Process

Types of Problems Covered World Global Money buyer protection process helps you if you encounter either of these problems: "not received" (NR): You did not receive the item you paid for with World Global Money; or, "notably not as defined" (NNAD) You received an item you paid for with World Global Money but it is notably not as defined (NNAD). If your problem is a transaction that you did not authorize, please see pertinent section.

An item is "notably not as defined" (NNAD) if it is materially different from what the seller described. Here are some examples: - You received a completely different item. For example, you purchased a mobile and received a tablet or an empty box; - The condition of the item was misrepresented. For example, the description when you bought the item said “new” and the item was used; - The item was advertised as authentic but is not authentic; - The item is missing major parts or features which were not disclosed in its description when you bought the item; - You purchased three items from a seller but only received two; -The item was materially damaged during shipment. An item is not notably not as defined if it is materially similar to the seller's described item . Here are some examples: - The defect in the item was correctly described by the seller; - The item was properly described but you didn't want it after you received it; - The item was properly described but did not meet your expectations; - The item has minor scratches and was listed as used condition.

Eligibility Requirements To be eligible for buyer protection process you must meet all of the following requirements: - Pay for the full amount of the item from your wallet;

- Have an account in good standing.

You must open a controversy within 30 days of the date you sent the payment.

World Global Money only applies the buyer protection process to payments for certain tangible, physical goods. So the buyer protection process will not be applied if the payment is not eligible according to World Global Money (digital goods, service, real estate, businesses-when you buy a business- vehicles, including motorcycles, caravans, aircrafts and boats, custom made items, travel tickets, including airline flight tickets, items prohibited by us, items which you collect in person, or arrange to be collected on your behalf, including at a retail point of sale, Industrial machinery used in manufacturing, items equivalent to cash, including prepaid or gift cards, personal payments). Even if your payment is not eligible for World Global Money buyer protection process, you can file a controversy and resolve the issue directly with the seller, however, World Global Money will not find in your favor if you escalate a controversy to a claim when an item is not eligible for World Global Money.

If you are eligible for World Global Money buyer protection process and World Global Money finds in your favor on your claim, World Global Money, at sole discretion, will be able to decide if reimburse you the purchase price of the item.

World Global Money will not reimburse you for the return shipping costs that you incur to return a notably not as defined item to the seller or other party specified by World Global Money. If the seller presents evidence that they delivered the goods to your address, World Global Money may find in favor of the seller for a not received claim even if you did not receive the goods.

Errors and unauthorized transactions

When an unauthorized transaction or an Error occurs in your account, World Global Money will cover you for the full amount of every eligible unauthorized transaction or Error so long as you follow the procedures discussed below.

An unauthorized transaction occurs when a payment is sent from your account that you did not authorize and that did not benefit you. For example, if someone steals your password, uses the password to access your account, and sends a payment from your account, an unauthorized transaction has occurred. If you give someone access to your account (by giving them your login information) and they conduct transactions or they use the voucher without your knowledge or permission, you are responsible for any resulting use and you will not be protected by us.

Notification Requirements

You should immediately notify World Global Money if you believe:

• there has been an unauthorized transaction or unauthorized access to your account;

• there is an error in your account history statement (you can access your account history by logging into your account and clicking on wallet, movements);

• your password, pin or other personal login information have been compromised;

• your password, pin or other personal login information have been lost, stolen or deactivated; or

• you need more information about a transaction listed on the statement or transaction confirmation.

To be eligible for protection for unauthorized transactions, you must notify us within 30 days after any unauthorized transaction first appears in your account history statement. We will extend the 30 day time period if a good reason, such as a hospital stay, kept you from notifying us within 30 days.

In these cases, we will be able to request you the proper proofs that we will value at our only discretion.

You should regularly log into your account and review your account history statement to ensure that there has not been an unauthorized transaction or Error. World Global Money will also send an email to the primary email address you have provided in order to notify you of each transaction from your account. You should also review these transaction confirmations to ensure that each transaction was authorized and is accurate.

For unauthorized transactions or Errors in your account, notify us as follows:

• submit a ticket from support link to file a report; or

When you notify us, provide us with all of the following information: • your name and email address registered to your account;

• your closeup photo showing your passport (in a legible way);

• a description of any suspected unauthorized transaction or error and an explanation as to why you believe it is incorrect or why you need more information to identify the transaction; and

• the amount of any suspected unauthorized transaction or error.

We may require that you send us your complaint or question in writing, via ticket or via email. During the course of our investigation, we may request additional information from you.

Actions after receipt of your warning

Once you notify us of any suspected unauthorized transaction or Error, or we otherwise learn of one, we will do the following:

• We will conduct an investigation to determine whether there has been an unauthorized transaction or Error that is eligible for protection;

• We will complete our investigation within 30 Business days of the date we received your communication of the suspected unauthorized transactions or Error;

• However, we may take longer to complete the investigation when it is needed by the circumstances.

• We will inform you via email of our decision within 7 Business days after completing our investigation.

If we determine that there was an unauthorized transaction or Error, we will promptly credit the full amount as soon as possible. Or, if you have already received a provisional credit, in those exceptional cases that we can establish at our soley discretion, you will be allowed to retain those amounts.

About Errors

World Global Money Errors We will rectify any Error that we discover. If the Error results in your receipt of less than the correct amount to which you are entitled, World Global Money will credit your account for the difference. If the Error results in your receipt of more than the correct amount to which you are entitled, World Global Money will debit the extra funds from your account.

Your Errors

Only if you erroneously send an amount to the wrong party, We can join in helping you, so you must contact us immediately and, respecting the described process above, give to us the recipient's data (name, surname, email) and the operation’s data (amount, date, hour) and any other information that we can ask you for identifying the operation.

After We have checked the done operation for you and after we informed the wrong recipient, we will return on your account the amount. Note if the wrong recipient uses the sent amount for you before we can intervene, you agree that We are not absolutely liable for these operations and so you will have to contact the wrong recipient for clarifying the created situation for your error.

Furthermore, if you send an amount for the wrong sum (based on a typographical error, for example): your only recourse will be to contact the party to whom you sent the amount and make clear the mistake. World Global Money will not reimburse you or reverse an sent amount/payment that you have made in error.

Seller Protection Process

If you are using the World Global Money as seller, we provide to you the protection process for Merchant transactions from claims, chargebacks, or reversals that are based on unauthorized transaction or item not received. To be eligible for World Global Money Seller Protection Process, you must meet all of the requirements listed below depending on the different situations:

Basic Requirements: - You must ship the item to the shipping address on the Transaction Details Page. - You must respond to World Global Money's requests for documentation and other information in a timely manner. - The item must be a physical, tangible good that can be shipped. Item not received Additional Requirements: - The payment must be marked permitted by World Global Money

- You must have a Proof of Delivery (is online documentation that must includes: the date the item is delivered, the recipient's address, showing at least the city/state or postal code - or international equivalent).

- You must ship the item within 7 days of receipt of payment.

Unauthorized Transactions Additional Requirements: - The payment must be marked permitted by World Global Money - You must have a Proof of Shipment (is a online or physical documentation that must include: the date the item is shipped; the recipient's address, showing at least the city/state or postal code - or international equivalent) or a Proof of Delivery. The following are examples (the list not be considered as exhaustive) of items/transactions not eligible for World Global Money seller protection process: claims or chargebacks for notably not as defined, items that you deliver in person, including at a point of sale; intangible items, including digital goods and services; items that are not shipped to the recipient address.

If you originally ship the item to the recipient address but the item is later redirected to a different address, you will not be eligible for World Global Money seller protection process.

Dispute Resolution World Global Money invites its users to do a ethical and proper use of offered services. But If you have a problem and you are unable to resolve it directly with another user, you can go to the Support and file a dispute within 30 days of the date you made the operation.

This dispute must be filed to the support department contained as object “filing a dispute” and on it you have to describe the verified problem. In this process you must respond to World Global Money's requests for information in a timely manner. During the dispute process, World Global Money may require you to provide documentation to support your position. Also you must comply with World Global Money's shipping requests in a timely manner.For notably not as defined claims, World Global Money could generally require you, at your expense, to ship the item back to World Global Money or to the seller, or to a third party and to provide proof of delivery.

Claim Resolution Process

Once a Dispute World Global Money will make a final decision in favor of the user who send the amount or payment or the recipient of them. You may be asked to provide receipts, third party evaluations, police reports, or anything else that World Global Money specifies. World Global Money retains full discretion to make a final decision in favor of the user who send the amount or payment or the recipient of them. In the event that World Global Money makes a final decision in favor of the user who send the amount or payment or the recipient of them, each party must comply with World Global Money’s decision. Also, the party, of the user who send the amount or payment or the recipient of them, will not demand anything else from World Global Money who will be exempt from all liability.

World Global Money will generally require the purchaser a item to ship the item that the he claims is notably not as defined back to the seller user it to him (at the purchaser user’s expense), and World Global Money will generally require a seller user to accept the item back and refund the purchaser user the full purchase price plus original shipping costs.

In the event a seller loses a claim, the seller will not receive a refund on his or her World Global Money or merchant fees associated with the transaction. If you are a seller user and you lose a notably not as defined claim because the item you sold is counterfeit, you will be required to provide a full refund to the purchaser user and you will not receive the item back (it will be destroyed).

Relationship between World Global Money's protection programs and Cards Chargebacks Credit card Chargeback rights, if they apply, may be broader than World Global Money’s protection programs. Chargebacks may not be filed more than 45 days after the payment, may cover unsatisfactory items even if they do not qualify as notably not as defined, and may cover intangible items. You may pursue a Dispute/Claim with World Global Money, or you may contact your credit card company and pursue your Chargeback rights. You may not pursue both at the same time or seek a double recovery. If you have an open dispute or claim with World Global Money, and also file a Chargeback with your credit card company, World Global Money will close your Dispute or Claim, and you will have to rely solely on your Chargeback rights. Before contacting your card issuer or filing a dispute with World Global Money, you should contact the other user to resolve your issue.

No Double Recovery

You may not file a Dispute/Claim, or receive a recovery, for a purchase under World Global Money Buyer Protection if you have already received a recovery for that purchase directly from merchant, the seller/user.

XII. Restricted Activities

In connection with your use of our website, your account, the World Global Money Services, or in the course of your interactions with World Global Money, other users, or third parties, you will not:

• Breach this Agreement, or any other Policy that you have agreed to with World Global Money;

• Violate any law, statute, ordinance, or regulation;

• Infringe World Global Money's or any third party's copyright, patent, trademark, trade secret or other intellectual property rights, or rights of publicity or privacy;

• Sell counterfeit goods;

• Act in a manner that is defamatory, trade libelous, threatening or harassing;

• Provide false, inaccurate or misleading information;

• Engage in potentially fraudulent or suspicious activity and/or transactions;

• Refuse to cooperate in an investigation or provide confirmation of your identity or any Information you provide to us;

• Receive or attempt to receive funds from both World Global Money and the seller for the same transaction during the course of a dispute;

• Control an account that is linked to another account that has engaged in any of these Restricted Activities;

• Conduct your business or use the World Global Money Services in a manner that results in or may result in complaints, Disputes, Claims, Reversals, Chargebacks, fees, fines, penalties and other liability to World Global Money, other users, third parties or you;

• Have a credit score from a credit reporting agency that indicates a high level of risk associated with your use of the World Global Money services;

• Use your account or the World Global Money Services in a manner that World Global Money, any tipy of cards or any other electronic funds transfer network reasonably believes to be an abuse of the card system or a violation of card association or network rules;

• Allow your account to have a negative balance;

• Access the World Global Money Services from a country where the World Global Money services are not allowed;

• Disclose or distribute another user's Information to a third party, or use the Information for marketing purposes unless you receive the User’s express consent to do so;

• Send unsolicited email to a user or use the World Global Money Services to collect payments for sending, or assisting in sending, unsolicited email to third parties;

• Take any action that imposes an unreasonable or disproportionately large load on our infrastructure;

• Facilitate any viruses, trojan horses, worms or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information;

• Use an anonymizing proxy; use any robot, spider, other automatic device, or manual process to monitor or copy our website without our prior written permission;

• Use any device, software or routine to bypass our robot exclusion headers, or interfere or attempt to interfere with our website or the World Global Money Services;

• Take any action that may cause us to lose any of the services from our Internet service providers, payment processors, or other suppliers;

• Any action or omission that may damage the World Global Money, its name and image, its partners, users, third parties or may damage the proper use of our services.

XIII. Your Liability

You are responsible for all Reversals, Chargebacks, Claims, fees, fines, penalties and other liability incurred by World Global Money, a User, or a third party caused by or arising out of your breach of this Agreement, and/or your use of the World Global Money Services. You agree to reimburse World Global Money, a User, or a third party for any and all such liability. Liability for Claims under World Global Money buyer protection process. If you are a seller user and you lose a claim filed directly with World Global Money, you will be required to reimburse World Global Money for your liability. Your liability will include the full purchase price of the item plus the original shipping cost (and in some cases you may not receive the item back), and the World Global Money fees that you were charged for the transaction. World Global Money seller protection process will cover your liability for eligible claims based on iItem not received, and eligible unauthorized transactions. If a buyer files a notably not as defined claim for an item he or she purchased from you, you will generally be required to accept the item back and refund the buyer the full purchase price plus original shipping costs. You will not receive a refund on your World Global Money fees. Further, if you lose a notably not as defined claim because we, in our sole discretion, reasonably believe the item you sold is counterfeit, you will be required to provide a full refund to the buyer and you will not receive the item back (it will be destroyed). World Global Money seller Protection will not cover your liability for notably not as defined claims.

If you take advantage of the offered services from a merchant and a claim is filed against you and you lose a claim, you agree to allow World Global Money to remove funds from your account in order to reimburse the merchant for your liability. If your balance is not sufficient to reimburse merchant, World Global Money will place a hold on your account until sufficient funds are added to your balance to reimburse merchant for your liability at which time we will reimburse merchant in full. In the event that you are liable for any amounts owed to World Global Money, World Global Money may immediately remove such amounts from your wallet. If you do not have a wallet that is sufficient to cover your liability, your remaining wallet (if any) will be removed, your account will have negative balance up to the amount of your liability, and you will be required to immediately add funds to your wallet or reimburse World Global Money through an alternative method. If you do not do so, World Global Money may engage in collection efforts to recover such amounts from you. You cannot close your account until the owed amount not be satisfied.

XIV. Actions by World Global Money

Restricted Activities If World Global Money, in its sole discretion, believes that you may have engaged in any Restricted Activities, we may take various actions to protect World Global Money, its parent, subsidiaries and affiliates, other Users, other third parties or you from Reversals, Chargebacks, Claims, fees, fines, penalties and any other liability. The actions we may take include but are not limited to the following:

• We may close, suspend, or limit your access to your account or the World Global Money Services;

• We may refuse to provide the World Global Money Services to you now and in the future; and

• We may hold your funds for a period of time reasonably needed to protect against the risk of liability to World Global Money or a third party, or if we believe that you may be engaging in potentially fraudulent or suspicious activity and/or transactions.

Holds World Global Money, in its sole discretion, may place a hold on any or all of the payments you receive when World Global Money believes there may be a high level of risk associated with you, your account, or any or all of your transactions. World Global Money’s determination may be based on different factors and World Global Money may rely on information it receives from third parties such. If World Global Money places a hold on a payment, the funds will appear in your wallet as “pending” and the payment status will indicate the hold. If World Global Money places a hold on any or all of the payments you receive, World Global Money will provide you with notice of our actions. World Global Money will release the hold on any payment after 10 days from the date the payment was received into your account unless World Global Money has a reason to continue to hold the payment such as (a) the receipt of a Dispute, Claim, Chargeback, or Reversal, (b) World Global Money believes that you have violated the terms of this Agreement or any other Policy and that such a violation results in the need to continue holding the funds, or (c) World Global Money believes that you may be engaging in potentially fraudulent or suspicious activity and/or transactions. In such an event, World Global Money may continue holding the payment in your account until the matter is resolved pursuant to this Agreement. If a User files a Dispute, Claim, Chargeback or Reversal on a payment you received, World Global Money may place a temporary hold on the funds in your account to cover the amount of the liability. If you win the dispute or the transaction is eligible for World Global Money seller Protection, World Global Money will lift the temporary hold. If you lose the dispute, World Global Money will remove the funds from your account.

Account Closure, Termination of Service, Limited Account Access; Confidential

Criteria

World Global Money, in its sole discretion, reserves the right to terminate this Agreement and/or

access to the World Global Money Services for any reason and at any time upon notice and

payment to you of any unrestricted funds held in your wallet. If we limit access to your Account,

including through a limit or hold, we will provide you with notice of our actions, and the opportunity

to request restoration of access if, in our sole discretion, we deem it appropriate.

Further, you acknowledge that World Global Money’s decision to take certain actions, including

limiting access to your Account, placing holds or imposing limits, may be based on confidential

criteria that is essential to our management of risk, the security of Users’ Accounts and the World

Global Money system. You agree that World Global Money is under no obligation to disclose the

details of its risk management or its security procedures to you.

Acceptable Use Policy Violations If you violate the Use Policy then in addition to the above actions you will be liable to World Global Money for the amount of World Global Money’s damages for each violation of the Acceptable Use Policy. You agree that World Global Money can establish a reasonable minimum considering all existing circumstances. World Global Money may deduct such damages directly from any existing balance in the offending Account, or any other Account you control.

Disputes with World Global Money

If a dispute arises between you and World Global Money, our goal is to learn about and address

your concerns and, if we are unable to do so to your satisfaction, to provide you with a neutral and

cost effective means of resolving the dispute quickly. Disputes between you and World Global

Money regarding the World Global Money Services may be reported to Customer Service online

through the World Global Money support at any time.

Arbitration

Any controversy or claim arising out of or relating to the Agreement, or the breach thereof, shall be

settled by arbitration by Singapore

All arbitration proceedings shall be held in Singapore. All parties shall be entitled to all discovery rights pursuant to any Procedure. Each party to the arbitration shall be responsible for its own costs and expenses of arbitration, including legal and filing fees. The decision of the arbitrator shall be final and binding on the parties and may, if necessary, be reduced to a judgment in any court of competent jurisdiction. This agreement to arbitration shall survive any termination or expiration of the Agreement. Nothing in this Agreement shall prevent wor(l)d from applying to and obtaining from any court having jurisdiction a write of attachment, a temporary injunction, preliminary injunction, permanent injunction or other relief available to safeguard and protect wor(l)d's interest prior to, during or following the filing of any arbitration or other proceeding or pending the rendition of a decision or award in connection with any arbitration or other proceeding.

Governing Law, Jurisdiction and Venue Jurisdiction and venue of any matter not subject to arbitration shall reside exclusively in Singapore, State of Singapore. The law of Singapore shall govern all other matters relating to or arising from the Agreement.

Notices to World Global Money

Notice to World Global Money must be sent by email to the support department.

More

If any proceeding by or against you is commenced under any provision of any bankruptcy or

insolvency law, World Global Money will be entitled to recover all reasonable costs or expenses

(including reasonable attorneys’ fees and expenses) incurred in connection with the enforcement

of this Agreement.

If you have a dispute with one or more Users, you release World Global Money, its parent,

subsidiaries and affiliates (and their officers, directors, agents, joint ventures, employees and

suppliers) from any and all claims, demands and damages (actual and consequential) of every

kind and nature arising out of or in any way connected with such disputes.

General Terms

Limitations of Liability

IN NO EVENT SHALL WE, OUR PARENT, SUBSIDIARIES AND AFFILIATES, OUR OFFICERS,

DIRECTORS, AGENTS, JOINT VENTURES, EMPLOYEES OR SUPPLIERS BE LIABLE FOR

LOST PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING

OUT OF OR IN CONNECTION WITH OUR WEBSITE, THE World Global Money SERVICES, OR

THIS AGREEMENT (HOWEVER ARISING, INCLUDING NEGLIGENCE).

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so

the above limitation or exclusion may not apply to you. OUR LIABILITY, OUR PARENT,

SUBSIDIARIES AND AFFILIATES, OUR OFFICERS, DIRECTORS, AGENTS, JOINT VENTURES,

EMPLOYEES AND SUPPLIERS, TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS

LIMITED TO THE AMOUNT OF DIRECT DAMAGES.

Limitations of Liability. We shall only be liable to you for loss or damage caused directly and

reasonably foreseeable by our breach of this Agreement and our liability in these circumstances is

limited as set out in the remainder of this section.

1. In no event shall we, the other companies in our corporate group, persons who act on our

behalf, and/or the persons we enter into contracts with be liable for any of the following types of

loss or damage arising under or in relation to this Agreement (whether in contract, tort (including,

without limitation, negligence) or otherwise:

any loss of profits, goodwill, business, contracts, revenue or anticipated savings even if we are advised of the possibility of such damages, loss of profits, goodwill, business, contracts, revenue or anticipated savings; or

any loss or corruption of data; or

any loss or damage whatsoever which does not stem directly from our breach of this Agreement; or.

any loss or damage whatsoever which is in excess of that which was caused as a direct result of our breach of this Agreement (whether or not you are able to prove such loss or damage).

2. Nothing in this Agreement shall limit our liability resulting from our fraud or fraudulent

misrepresentation, gross negligence, wilful misconduct, for death or personal injury resulting from

either our or our subcontractor’s negligence or to the extent such limitation or exclusion is not

permitted by applicable law.

Services Limitation

World Global Money is not a bank. World Global Money is not acting as a trustee, fiduciary or

escrow with respect to your funds. World Global Money does not have control of, nor liability for,

the products or services that are paid for with the World Global Money Services. We do not

guarantee the identity of any user or ensure that an user will complete an operation.

No Warranty

THE World Global Money SERVICES ARE PROVIDED “AS IS” AND WITHOUT ANY

REPRESENTATION OF WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY. World

Global Money, OUR PARENT, SUBSIDIARIES AND AFFILIATES, OUR OFFICERS, DIRECTORS,

AGENTS, JOINT VENTURES, EMPLOYEES AND OUR SUPPLIERS SPECIFICALLY DISCLAIM

ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR

PURPOSE AND NON-INFRINGEMENT. World Global Money does not have any control over the

products or services that are paid for with the World Global Money Services and World Global

Money cannot ensure that a user will complete the transaction or is authorized to do so. World

Global Money does not guarantee continuous, uninterrupted or secure access to any part of the

World Global Money Services, and operation of our site may be temporarily suspended for

maintenance or upgrade or interfered with by numerous factors outside of our control.

World Global Money will make reasonable efforts to ensure that requests for electronic debits and

credits involving bank accounts and check issuances are processed in a timely manner but World

Global Money makes no representations or warranties regarding the amount of time needed to

complete processing because the World Global Money Services are dependent upon many

factors outside of our control, such as delays in the banking system or mail service. Some

jurisdictions do not allow the disclaimer of implied warranties, so the foregoing disclaimers may

not apply to you. This paragraph gives you specific legal rights and you may also have other legal

rights that vary from country to country.

Indemnification

You agree to defend, indemnify and hold World Global Money, its parent, subsidiaries and affiliates

and our officers, directors, agents, joint ventures, employees and suppliers harmless from any

claim, demand (including attorneys’ fees), fine, or other liability incurred by any third party due to or

arising out of your breach of this Agreement and/or your use of the World Global Money Services.

Indemnification/re-imbursement. You agree to defend, reimburse or compensate us (known in

legal terms to “indemnify “) and hold World Global Money, our other companies in our corporate

group, the people who work for us or who are authorized to act on our behalf harmless from any

claim or demand (including legal fees) made or incurred by any third party due to or arising out of

your or your employees' or agents' breach of this Agreement, breach of any law and/or use of the

Services.

Rights

If World Global Money pays out a Claim, Reversal or Chargeback that you file against a recipient

of your payment, you agree that World Global Money assumes your rights against the recipient

and third parties related to the payment, and may pursue those rights directly or on your behalf, in

World Global Money's discretion.

Intellectual Property

All the URLs, logos and trademarks related to the World Global Money Services are either

trademarks or registered trademarks of World Global Money or its licensors. You may not copy,

imitate or use them without World Global Money's prior written consent. In addition, all page

headers, custom graphics, button icons, and scripts are service marks, trademarks, and/or trade

dress of World Global Money. You may not copy, imitate, or use them without our prior written

consent. You may not alter, modify or change these HTML logos in any way, use them in a manner

that is disparaging to World Global Money or the World Global Money Services or display them in

any manner that implies World Global Money's sponsorship or endorsement. All right, title and

interest in and to the World Global Money website, any content thereon, the World Global Money

Services, the technology related to the World Global Money Services, and any and all technology

and any content created or derived from any of the foregoing is the exclusive property of World

Global Money and its licensors.

Marketing

If you receive Information about another User through the World Global Money Services, you must

keep the Information confidential and only use it in connection with the World Global Money

Services. You may not disclose or distribute a User's Information to a third party or use the

Information for marketing purposes unless you receive the User's express consent to do so.

Password Security

You are responsible for maintaining adequate security and control of any and all IDs, passwords,

security keys, personal identification numbers (PINs), or any other codes or informations that you

have to access and to use the World Global Money Services.

Taxes

It is your responsibility to determine what, if any, taxes apply to the payments you make or receive,

and it is your responsibility to collect, report and remit the correct tax to the appropriate tax

authority. World Global Money is not responsible for determining whether taxes apply to your

transaction, or for collecting, reporting or remitting any taxes arising from any transaction.

Please be advised that you may be subject to withholding taxes or other tax liabilities with respect

to importing services from a foreign entity. In addition, you may be subject to VAT, sales tax,

income tax, or other tax liabilities as a seller of goods or services. It is your responsibility to check

with your local tax advisor to determine which taxes apply to you, and it is your responsibility to pay

such taxes to the appropriate tax authority. All Fees related to the World Global Money Services are

made free and clear of, and without any deduction or withholding for and on account of, any

taxes, duties or other deductions. Any such deduction or withholding, if required by the laws of any

country are your sole responsibility.

Complete Agreement and Survival

This Agreement, along with any applicable Policies on the Legal Agreements page on the World

Global Money website, sets forth the entire understanding between you and World Global Money

with respect to the World Global Money Services. If any provision of this Agreement is held to be

invalid or unenforceable, such provision shall be struck and the remaining provisions shall be

enforced.

Assignment

You may not transfer or assign any rights or obligations you have under this Agreement without

World Global Money's prior written consent. World Global Money reserves the right to transfer or

assign this Agreement or any right or obligation under this Agreement at any time.

Translated Agreement

The official version of this Agreement is in English. Any translation of this Agreement is provided

solely for your convenience and is not intended to modify the terms of this Agreement. In the event

of a conflict between the English version of this Agreement and a version in a language other than

English, the English version shall apply.

No Waiver

Our failure to act with respect to a breach by you or others does not waive our right to act with

respect to subsequent or similar breaches.

XVII. Definitions

"Account" or "World Global Money Account" means a personal World Global Money Account “Chargeback” is the request made by a buyer when the received product is not conform with the

purchased product by the buyer.

Concretely Cards Chargeback" means a request that a buyer files directly with his or her debit or

credit card company or debit or credit card issuing bank to invalidate a payment.

"Claim" means a challenge to a payment that a User files directly with World Global Money in the Support pursuant to this agreement. "Customer Support" is World Global Money's customer support which can be accessed online

through the support link at any time.

"Error" means a processing error made by World Global Money or its suppliers in which your

Account is mistakenly debited or credited.

"Information" means any Account information that you provide to us, including but not limited to

personal information, financial information, or other information related to you or your business.

"Not Received" means a challenge to a payment from a User claiming that the item purchased

was not received.

"Policy" or "Policies" means any Policy or other agreement between you and World Global

Money that you entered into on the World Global Money website, or in connection with your use of

the World Global Money Services.

"Reversal" means World Global Money reverses a payment you received because (a) it is

invalidated by the sender's bank, (b) it was sent to you in Error by World Global Money, its parent,

subsidiaries, affiliates or any direct or indirect World Global Money subsidiary, (c) the sender of the

payment did not have authorization to send the payment, (d) you received the payment for

activities that violated this Agreement, the World Global Money Acceptable Use Policy, or any other

Policy, or (e) World Global Money decided a Claim against you.

"notably not as defined" has the definition provided in this agreement.

“User” means a physical person or business person that is using the World Global Money

Services.

"Verified Account" means an Account status that reflects that World Global Money has verified

that an Account holder has legal control. A Verified Account status does not constitute an

endorsement of a User or a guarantee of a User's business practices.

"Unauthorized Transaction" means a payment is sent from your account that you did not

authorize and that did not benefit you.