Urban Transport System in stanbul Regional Meeting on Sustainable Transport Policies in Southern Europe, June 2007, Budapest, Hungary Kaan Yldzgz Quality & Corporate Development Manager stanbul Ulam A.. stanbul Ulam Urban rail operator Founded in urban rail lines 53 km length 860 employees passengers/day stanbul Ulam Signed UITP Sustainable Development Charter in 2005 % 76 Customer Satisfaction Level % 80 Mystery Travellers % 135 Cost Coverage Ratio % 12 Concession Fee % 18 VAT Rate Fares Token( corporate ticket )0,70Token( corporate ticket )0,70 Akbil (touch into memory card)Akbil (touch into memory card) Standard0,67 Discounted0,43 Daily, Weekly, Monthly types Flat FareFlat Fare Fare level is defined by authorityFare level is defined by authority Free transfer in 90 minutesFree transfer in 90 minutes LAND BASED 89% PRIVATE CARS MINIBUS I.E.T.T. RAIL BASED %7 T.C.D.D. (STATE RAILWAYS) ISTANBUL ULASIM DOLMUS TAXI WATERBORNE %4 PRIVATE MOTORBOATS I.D.O. PRIVATE OWNED BUSES COMPANY SERVICE BUSES Transport Modes in Istanbul Istanbul ~ 12 milllion population~ 12 milllion population ~ 1.5 million private cars (%27 of Turkey)~ 1.5 million private cars (%27 of Turkey) ~ 2.3 milllion motorised vehicles (%20 of Turkey)~ 2.3 milllion motorised vehicles (%20 of Turkey) Settlement Areas in Istanbul Trends in Istanbul (*) Population (million) Automobile (million) 5.1 Motor Vehicles (million) 7.2 Number of motor vehicles has increased by 8.2 times while population has increased 2.5 times. 640 cars are registered in Istanbul daily. Source: H.Gerek Car Ownership Trend Source: H.Gerek Major Problems of Istanbul Dramatic Growth in Population Dramatic increase in Car Ownership Unregulated Urban Growth Road Based Policies Environmental Pollution Lack of coordination between the responsible institutions Three Pillars Of Solution Source: UITP World greatest Light Rail Event! See You in Istanbul in 2008 Kaan Yldzgz THANK YOU FOR YOUR PATIENCE