unit 2 (personality)
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16.01.2010/ Reshmi Pillai/OB
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Personality - A relatively stable set of
characteristics that influences an individual’s
behavior
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DEFINATION
“Personality is the sum total of ways in which an individualREACTS;
and INTERACTS with others.”
Combines of a set of physical and mental characteristics that
reflect how a person looks, thinks, acts and feels.Predictable relationships are expected between people’spersonalities and their behaviors.
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The dynamic organization within the individual of those psychophysical systems that determine his uniqueadjustments to his environment. - Gordon Allport
The sum total of ways in which an individual reacts andinteracts with others, the measurable traits a personexhibits.
The term personality is derived form the latin word‘Persona’ which means to ‘speak through’. The Latin termdenotes the masks which actors used to wear in ancientGreece and Rome.
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Though personality is used in terms of influencing othersthrough external appearance. However mere externalappearance though important for personalitycharacteristics, does not make the whole personality.Personality should include:
i) External appearance and behavior or social stimulusvalue ii) Inner awareness of self as a permanent organizing force iii) The particular pattern or organization of measurable
traits, both inner and outer.
Taking these aspects together, personality may be definedin terms of organized behavior as predisposition to reactto a given stimulus in a particular manner.
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Family andGroup factors
Culturalfactors
Situationalfactors
Biologicalfactors
Individualpersonality
Every person has a
different personality
and there are a lot of
factors which contributeto that personality. We
call them the
‘determinants of
personality’ or the‘factors of personality’.
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(A).Brain: Psychologists have studied the
structure of the human brain and
divided it into two parts – Left hemisphere and righthemisphere. Depending upon the structure of the brain
and individual personality develops. Left Hemisphere Right Hemisphere
Speech Musical
Logical/mathematics Artistic Active Spiritual
Reading, writing Facial Recognition
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(B). Physical Features: An individual’s externalappearance which is biologically determined is animportant in personality. A person’s physical featureshave some influence on his personality because he will
influence others, which in turn will effect his self-concept.
It also includes rate of maturation because persons of
varying maturity are exposed to different physical andsocial situations and activities differently.
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(C) Heredity Factors determined at conception: physical stature,
facial attractiveness, gender, temperament, musclecomposition and reflexes, energy level, and bio-rhythms
This “Heredity Approach” argues that genes are thesource of personality
Twin studies: raised apart but very similarpersonalities
There is some personality change over long timeperiods
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Socialization is a process by which an individual factacquires behavioral patterns that are customary andacceptable according to the standards of his family andsocial group. It starts with a mother and her infact and later
on members of family and social group influence thesocialization process
Identification occurs when a person tries to influencehimself with some person whom he feels ideal in the family. When a child acts like his father or mother. Perspectives
Firstly, it can be viewed as the similarity of behavior b/w childand the model.
Secondly, child’s motives and desires to be like the model.
Third, process through which child actually takes the
attributes of the model.
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Socialization and identifications are influenced by :-
1. Home Environment : The total environment is a critical factor. For ex.
children with cold institutional upbringing have a much greater potential to beemotionally maladjusted than children raised by parents in a warm and lovingenvironment.
2. Family Members : Parents and family members have strong influence onpersonality of a child. A study by Newcomb has shown high correlation
between attitudes of parents and children with a further consistency withpatterns
3. Social groups :- As a person is exposed to agencies outside home, particularlyschool, friendship and other work groups. Socio-economic factors also affectpersonality development.
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3. CULTURAL FCATORS : Culture determines attitudetowards independence, aggression, competition and
cooperation. Each culture expects and trains its members tobehave in a certain way. A child’s cultural defines the rangeof experiences and situations he is likely to encounter andthe values and personality characteristics that will bereinforced and hence learned.
4. SITUATIONAL FACTORS :- The S-O-B-C model consistsof situations under which the behavior is occurring.Situation exerts an
important pressure on theindividual . It exercisesconstraints or provides push.
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Enduring characteristics that describe an individual’sbehavior.
The more consistent the characteristic and the more
frequently it occurs in diverse situations, the moreimportant the trait.
Two dominant frameworks used to describe personality:
Big Five Model/Personality Traits
Other Personality Traits
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The
Big Five PersonalityModel
Openness to Experience
Extraversion
Agreeableness
Conscientiousness
Emotional Stability
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Extroversion • Sociable, gregarious, and assertive
Agreeableness• Good-natured, cooperative, and trusting
Conscientiousness
• Responsible, dependable,persistent, and organized
Emotional Stability
• Calm, self-confident, secure under stress(positive), versus nervous, depressed,
and insecure under stress (negative)
Openness toExperience
• Curious, imaginative, artistic, andsensitive
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall5-15
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Extraversion Gregarious, assertive,sociable
Agreeableness Cooperative, warm,agreeable
Conscientiousness Hardworking, organized,dependable
Emotional stability Calm, self-confidant, coolOpenness toexperience
Creative, curious,cultured
Sources: P. T. Costa and R. R. McCrae, The NEO-PI Personality Inventory (Odessa, Fla.: Psychological Assessment Resources, 1992); J. F. Salgado, “TheFive Factor Model of Personality and Job Performance in the European Community,” Journal of Applied Psychology 82 (1997): 30-43.
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High Agreeableness Low Agreeableness
High ConscientiousnessLow Conscientiousness
High Emotional StabilityLow Emotional Stability
ExtroversionIntroversion
More Openness Less Openness
BIG FIVE PERSONALITY TRAITS
Experts agree that personality traits closer to the left end of eachdimension are more positive in organizational setting, whereas traitscloser to the right are less positive.
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Agreeableness
Person’s ability to get along with others. Gentle, co-operative, forgiving, understanding and good natured in
dealing with others.
Develop better relationships with co-workers, subordinates,superiors.
Extend to relationship with customers suppliers etc.
Conscientiousness• Number of goals on which a person focuses attention.
• People who focus on few goals are organized, systematic, careful,
thoughtful, disciplines.• Less conscientiousness pursue wide array of goals: resultant
disorganized, careless, irresponsible, less thorough, less self –disclipned.
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Emotional Stability – •High emotional stability are calm, poised and secure.
•Better handle job stress. pressure and tension. More reliable.•Low emotional stability- insecure, reactive and subject to extreme moodswings.
Extroversion –Comfort with relationships.•Introversion directed to inward and experience and thoughts.•Quiet, reflective and intellectual –interact with small intimate circle of friends.•Successful working on abstract ideas like research and development.•Extroversion –outward behavior searching for external stimuli with which they
can interact.•Sociable, lively, seek outward interaction.•Successful as Sales, publicity, public relations activities and face to faceinteractions.
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Openness – Person’s rigidity of beliefs and range ofinterests.
High level of openness- willing to listen to new ideas, tochange their beliefs to new information.
Broad interest, curious, creative and imaginative.
Low level of openness – less receptive to new ideas/changetheir minds; fewer narrower interests and less willing tochange their minds.
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1.Core Self-Evaluation The degree to which people like or dislike themselves Positive self-evaluation leads to higher job performance
2.Machiavellianism
A pragmatic, emotionally distant power-player who believesthat ends justify the means High Machs are manipulative, win more often, and persuade
more than they are persuaded. Flourish when: Have direct interaction
Work with minimal rules and regulations Emotions distract others
3.Narcissism An arrogant, entitled, self-important person who needs
excessive admiration
Less effective in their jobs 5-21
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4.Self-Monitoring
The ability to adjust behavior to meet external, situationalfactors.
High monitors conform more and are more likely tobecome leaders.
5.Risk Taking
The willingness to take chances.
May be best to align propensities with job requirements.
Risk takers make faster decisions with less information.
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6.Type A Personality Aggressively involved in a chronic, incessant struggle to
achieve more in less time Impatient: always moving, walking, and eating rapidly
Strive to think or do two or more things at once Cannot cope with leisure time Obsessed with achievement numbers
Prized in North America but quality of the work is low Type B people are the complete opposite
7.Proactive Personality Identifies opportunities, shows initiative, takes action, and
perseveres to completion Creates positive change in the environment
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8.Grit – Positive traits based on individual’s passion forparticular long term goals.
9.Locus of Control – People’s believe that they arein control of events or events control them.External locus of control believe that thingshappen by chance. Internal Locus of control people
seek opportunities for advancement.
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Self-EsteemFeelings of Self Worth
Success tendsto increaseself-esteem
Failure tendsto decreaseself-esteem
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Locus of Control
Internal External
I control whathappens to me!
People andcircumstances control
my fate!
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10.Work-ethic Orientation:- Extremely work ethicorientating are involved in their job and live up to beingdescribed as living, eating and breathing job. Others try todo minimum that is necessary to get done without being
fired.
11.Tolerance of Ambiguity : Some people can tolerate high levelof ambiguity with experiencing stress and still function
effectively while others have low tendency for ambiguity andare effective in structured work setting.
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Organizational Application of Personality
1. Matching Jobs and individuals- Starting point is atRecruitment and Selection. Personality tests in interviewsare designed to discover personality traits. Also in Training
and Development as people move up the nature of jobchanges. New traits can be developed through training.
2. Designing Motivation System :- Some people aremotivated by financial incentives and some are not.
Motivational system which takes into account personality variables is more suitable.
3. Designing Control System :- Based on personality variables, different people react differently to a particulartype pf control system.
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You have been given a group project. You havemade a mistake in between and only you areaware of it. How will you react on it?
a) you will confess that you have made the
mistake. b) you will held someone else to be responsible
for the mistake
c) you will try to find out the solution for it
d) you will keep mum all through out theproject.
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Situation 1 :-Suppose that you are new to the organisation,
and not familiar to your colleague. You get a chance tointeract with them in this party.
What will you do in this situation?
a) You will take the initiative to talk
b) Feel strange and nervous so will not talk with others
c) You will wait for someone else to talk to you
d) you will stand and smile to others.