uniquely creative and innovative · pdf file•aviation workers’ compensation and...

Aerospace Insurance Solutions

American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at www.aig.com. Products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Not all products and services are available in every jurisdiction, and insurance coverage is governed by actual policy language. Certain products and services may be provided by independent third parties. Insurance products may be distributed through affiliated or unaffiliated entities. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds and insureds are therefore not protected by such funds.

03/13 © 2013 American International Group, Inc. All rights reserved.

100 Colony Square1175 Peachtree St., NE, Suite 1000Atlanta, GA 30361-6217T: 404.249.1800F: 404.249.1917

www.aig.com/aerospace

Uniquely Creative and Innovative SolutionsBy partnering with our specialized brokers and insurers we can deliver uniquely creative and innovative solutions along with superior service… a combination which fosters unwavering customer loyalty.

Our insurers offer cost-efficient, flexible protection and coverages that include unparalleled worldwide safety and loss control and claims services.

Aerospace Customized Service Offerings:

•Collaboration

•ExperienceBasedForesight

•Product Innovation

•SpecializedEngineering

•SuperiorClaimsService

•ExpertiseinLeveraging BestPractices

•Space

Many of our aviation underwriting and claims professionals are pilots themselves, so they understand your passion for flying, and havethe answers you are looking for.

Our deep understanding of all segments of aviation insurance dynamics makes us an extremely valuable long-term, strategic partnerin addressing risk management needs.

Our technical expertise, safety and loss control services, global claims handling expertise and extensive handling of major losses makes us a leading market provider of aviation insurance solutions.

WeareanAmericanInternationalGroup(AIG)company,AIGisaleadinginternationalinsurance organization serving customers in morethan130countriesandjurisdictions.AIGcompanies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks ofanyinsurer.Inaddition,AIGcompaniesare leading providers of life insurance and retirement services in the United States.

More pointedly, it is the differences inherent inour vast operations that make our organization stand out in the global marketplace. This is why every day, we lead the way.


American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at www.aig.com. Products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Not all products and services are available in every jurisdiction, and insurance coverage is governed by actual policy language. Certain products and services may be provided by independent third parties. Insurance products may be distributed through affiliated or unaffiliated entities. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds and insureds are therefore not protected by such funds.

03/13 © 2013 American International Group, Inc. All rights reserved.






• Collaboration

• ExperienceBasedForesight

• ProductInnovation

• SpecializedEngineering

• SuperiorClaimsService

• ExpertiseinLeveragingBestPractices

• Space

Many of our aviation underwriting and claims professionals are pilots themselves, so they understand your passion for flying, and have the answers you are looking for.



WeareanAmericanInternationalGroup(AIG)company,AIGisaleadinginternationalinsurance organization serving customers in morethan130countriesandjurisdictions.AIGcompanies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks ofanyinsurer.Inaddition,AIGcompaniesare leading providers of life insurance and retirement services in the United States.


We have the capacity

to address virtually

any aviation-related risk.

What has fueled our success with our customers in the aerospace insurance sector for nearly seven decades?

A combination of our unique and innovative capabilities that set us apart from anyone in the industry.

Global Solutions from an Aerospace Market LeaderFor over 65 years we have been, and will continue to be, a leading provider of aviation insurance solutions. Our aviation specialists are dedicated to addressing the insurance and risk management needs of virtually any aviation-related risk.

Aviation Product Lines

• AerialApplication

• Airlines

• AirportLiability

• AviationProductsLiability

• AviationWorkers’CompensationandEmployersLiability

• BusinessAircraftandCorporateFleets

• Charter/Commercial

• ExecutiveTransportation

• FixedBaseOperators

• Helicopters

• HeliportLiability

• ModificationandRepairFacilities

• PersonalPleasureAircraft

• Space

Our deep understanding of all segments of aviation insurance dynamics makes us an extremelyvaluablelong-term,strategicpartnerin addressing risk management needs.

Ourtechnicalexpertise,safetyandlosscontrolservices,globalclaimshandlingexpertise andextensivehandlingofmajorlossesmakesus a leading market provider of aviation insurance solutions.

WeareanAmericanInternationalGroup(AIG)company,AIGisaleadinginternationalinsurance organization serving customers in morethan130countriesandjurisdictions.AIGcompanies serve commercial, institutional, and individual customers through one of the most extensiveworldwideproperty-casualtynetworksofanyinsurer.Inaddition,AIGcompaniesare leading providers of life insurance and retirementservicesintheUnitedStates.

Morepointedly,itisthedifferencesinherentinour vast operations that make our organization standoutintheglobalmarketplace.Thisiswhyevery day, we lead the way.

For more information regarding our programs and services at Aerospace, contact your aviation insurance broker or visit our website: www.aig.com/aerospace

Executive Staff

Executive StaffJoseph TrottiPresident & CEO

Martin StevensGlobal Chief Underwriting Officer, Aerospace

Andrew TrundleHead of Aerospace, EMEA

Mike BarrettGlobal Chief Claims Officer

Steve AlexandrisRegional Executive, Americas

Jeff MoitozoChief Underwriting Officer, Americas


Aerospace Products Liability

Our expert professionals provide a full range of aerospace products liability insurance solutions for manufacturers, distributors and maintenance, repair and overhaul (MRO) operations.

Our dedicated products liability underwriting and claims teams understand the needs, technical aspects, and risks to which the customers in this segment are exposed. They have the ability to underwrite exposures ranging from parts distributors to major aircraft manufacturers—helping customers to safeguard not only their financial stability but also their reputation when claims occur.

Aerospace Products Liability


Airlines

Airlines

AIG is among the world’s premier airline insurers. We provide risk solutions to all forms of airlines from regional and cargo operators to the largest international flag carriers.

Today, capital management, expense control, and mitigation of reputational risk are critical to the success of a company’s ability to be a viable competitor in the airline industry.

With coverage available for all segments of the airline industry including scheduled airlines, regional airlines, charter airlines, cargo airlines, low cost carriers, public entities and start-up airlines, we are well positioned to adequately protect a company’s assets and support its position as a market leading airline.

We can provide coverage for physical damage, passenger liability, third-party liability, war/terrorism, and comprehensive general liability coverage for passenger and cargo airlines.

Airports / Ground Service Providers

Airports / Ground Service Providers

We offer products and services tailored to cover the potential liabilities arising from the operation of an airport, private strip, or heliport, whether owned or operated, as well as the risk from ground handlers and service providers.

Airports, ground handlers and service providers deal every day with incidents that can impact people and/or property in different scales. Due to the nature of these losses, companies need to make sure they address both the economic and reputational impact which can potentially affect the continuity of their business.

Our team of experts can:

• Provideawiderangeofproductsandservicesgloballytoaddressspecificinsurancecovers and risk management needs

• Workinpartnershipwithcustomerstoefficientlyandeffectivelyhandleclaims,minimizing the economic and reputational risk

• Improveacustomer’sriskandminimizethepotentialofunwantedeventsthroughoursafety and loss control services


Aviation Workers’ Compensation

Aviation Workers’ CompensationAs one of the premier providers of aviation workers’ compensation insurance, we help our clients mitigate risk by providing superior underwriting and program design backed by one of the industries most experienced aviation claims operations and network of loss prevention services.

Our underwriters have in-depth knowledge of aviation operations which enables them to tailor supported and unsupported workers’ compensation and employers’ liability programs to the special needs of aviation and related industries.

We offer a variety of program types that help companies control and reduce their overall costs, including:

• GuaranteedCost•LargeDeductibles•RetrospectiveRatingPlans

We can further customize these programs to suit the needs of each insured with program enhancements which include Foreign Voluntary Compensation, Excess Repatriation, Stop Gap, Waiver of Subrogation, Voluntary Compensation coverage and Federal coverages including USL&H and Maritime.

Additionally, we have a dedicated division that specializes in writing Fixed Base Operators, Agricultural Sprayers and Industrial Aid Accounts. With office locations all over the world, we are where you are. Our local underwriting and servicing capabilities enable us to handle policies and accounts more quickly and efficiently.

Our real value proposition is our claims and loss control services. When resolving a claim, not only do we understand the value of our customer’s brand name, but we are committed to properly evaluating claims, paying appropriate settlements, controlling expenses and maintaining adequate reserve levels. We have approximately 70 aviation-specific adjusters that handle all aviation workers’ compensation claims.

On the loss control side, our policies are supported by industry-leading safety and loss control services that range from detailed risk assessment surveys and document manual reviews to safety program management mentoring and employee training. Drawing on our loss control engineers’ extensive experience in the aerospace industry, we we work together with customers to provide the best practices for their type of operation.

We are the only Aviation Workers’ Compensation provider to offer IntelliRisk™, a web-based claims analysis and reporting tool.


General Aviation

General Aviation

We provide cost-efficient, innovative programs and coverages to service the needs of commercial and corporate aviation operations, municipalities, non-owned aircraft and light aviation risks, including individual aircraft owners and operators, certain classes of commercial business and non-air-carrier served airports and aerial applicators.

Our comprehensive aircraft policies, along with our expertise, creativity and capacity enable us to address virtually any aviation-related risk.

We are one of the largest single capacity providers in the general aviation insurance market allowing us to provide our customers with comprehensive and market leading aviation insurance, wide ranging coverage and service.

Corporate Aircraft

Coverages include comprehensive programs to serve the needs of business aircraft of all types – from individual operators to the world’s largest corporate fleets to management company / charter fleets. We have the product flexibility to support corporate flight operations worldwide.

Commercial / Charters

We provide insurance solutions for a wide range of commercial aviation operations, including instruction, rental and charter/air taxi operators, among others.

Because we have a deep understanding of aircraft operations, our insurance solutions are designed to advance each customer’s business objectives.

Light Aviation (LAD)

Our Light Aviation Division (LAD) provides insurance and risk transfer solutions for a wide array of light general aviation risks, including owned and non-owned aircraft, individual aircraft owners and operators, common commercial aviation businesses, aerial applicators, and airports (without scheduled airline service).

Utilizing a combination of computerized quoting and individual account underwriting processes, LAD provides an unparalleled level of industry service to our brokers.


Space

Space

We have access to exclusive technical consultants and legal advice to enhance our own expertise.

Underwriting space business is a challenging endeavour. Our strong technical expertise comes from our understanding of the technical side of the manufacturing process and that enables us to deliver in this highly technical specialist class.

We lead the market with our liability coverage, and we are one of few insurers in the market who are able to offer launch +3 year and launch +5 year policies, up to two years prior to launch.

Our coverage is individually designed for each satellite.

Coverage features:

• Launchvehicleandspacecrafttransitandpre-launch

• Launchvehicleflight

• Launch,spacecraftcommissioningandin-orbit

• Liability–pre-launch,launchandin-orbitthirdpartyliability


Claims

Claims

Our claims team has a global network, servicing customers around the world. We believe that the key to successful claims handling involves the interaction of all parties. We work very closely with our appointed experts enabling us to deliver a more cost-effective service. Our claims professionals are trained to quickly and efficiently focus on providing the most comprehensive solutions possible.

It is our mission to provide:

• Highlyresponsivemanagement

• Closecooperationwithourclients

• Wellinformeddecisionmaking

• Sensitivitytowardlocalcustomsandlaws

• Promptclaimsinvestigationandresolution

When resolving a claim, not only do we understand the value of our customer’s brand name, but we are committed to properly evaluating claims, paying appropriate settlements, controlling expenses and maintaining adequate reserve levels.

Our claims operation is one of our greatest strengths


Safety and Loss Control

Safety and Loss Control

The mission of our team is to ensure that every customer is provided with a sound foundation on which to build their own safety program and to improve their operational risks inherent to their operation.

Our services are supported by industry-leading safety and loss control methods that range from detailed risk assessments and document manual reviews to safety program management consulting and training. Drawing on our extensive experience in the aerospace industry, we work with customers to provide the best services for their type of operation.

Additional features of our safety and loss control program include:

• State-of-the-artmethodsofdetectinghazardsandliabilityexposures

• Safetyculturesurveystocomparemanagementandemployeeviews

• Facilitationofsafetycommitteemeetings

• Assistanceindevelopingeffectivesafetymanagementsystemsandrefiningrootcauseanalysis

• Developmentofinternalauditingprograms

• Plus,accesstoRiskTool,acomprehensivelosspreventionandriskmanagementsolution that allows customers to identify, analyze and manage operational exposuresin one easy to use system


North AmericaAtlanta ChicagoDallas Los AngelesNew York Toronto

EuropeLondon MadridMilanMunichParisStockholmWarsawZurich

APACAucklandSingaporeSydney

Latin AmericaBogota Buenos AiresMexico CitySao Paulo South Africa

Johannesburg

Global Presence, Local Service

ATLANTA – MAJOR ACCOUNTS AND HOME OFFICE UNDERWRITINGSteve Alexandris, Regional Executive, Americas1175 Peachtree Street, NE, 10th FloorAtlanta, GA 30361Tel: 404 249 1800 / [email protected]

Gregory (Greg) Sterling, Senior Vice President and Light Aviation Global Product Line Manager1175 Peachtree Street, NE, 10th FloorAtlanta, GA 30361Tel: 404 249 1800 / Fax: 404 249 [email protected], DC, FL, GA, KY, MD, MS, NC, SC, TN, VA WV

CANADAMJ Quin-Harkin, Canadian Regional Executive 145 Wellington Street WestToronto, Ontario M5J1H8, CanadaTel: 416 596 3000 / [email protected]

CHICAGOJohn DanilovVice President, Regional Manager 300 South Riverside Plaza, Suite 2100Chicago, IL 60606Tel: 312 831 8051 / Fax: 888 773 [email protected], IN, IA, MI, MN, NE, ND, OH, SD, WI

DALLASJoshua Grundt, Branch Manager600 N. Pearl Street, Suite 700Dallas, TX 75201Tel: 214 758 8443 / Fax: 214 758 [email protected], CO, KS, LA, MO, NM, OK, TX

LOS ANGELESClive Allen, Vice President, Regional Manager777 S. Figueroa Street, 14th FloorLos Angeles, CA 90017Tel: 213 689 3882 / Fax: 213 689 [email protected], AZ, CA, HI, ID, MT, NV, OR, UT, WA, WY

NEW YORK Timothy Bartos, Vice President, Regional Manager32 Old Slip, 28th Floor, Financial SquareNew York, NY 10005Tel: 646 857 1862 / Fax: 646 857 2110 [email protected] CT, DE, ME, MA, NJ, NY, PA, RI, VT

InternationalLATIN AMERICA and CARIBBEAN (LAC)Jordan Lanford, Head of Aerospace, LAC 1175 Peachtree Street, NE, 10th FloorAtlanta, GA 30361Tel: 404 249 1291 / [email protected]

ARGENTINAElida Sandra Ramirez, UnderwriterLa Meridional SegurosTte. Gral. J. D. Perón 646 - 4° PisoBuenos Aires - Argentina, CP C1038AANTel: +54 11 4909 7036 / Fax: +54 11 4909 7037 [email protected]

BRAZILCristina Dominques, Aviation Manager R. Gomes de Carvalho, 1.306-12°Cj. 121 e 122 - Vila OlímpiaCEP 04547-005 - São Paulo - SPTel: +55 11 3809-2170 / Fax: +55 11 [email protected]

COLOMBIAHernando Calderón Muhlbach Regional Underwriting Manager Calle 78 # 9-57 Piso 11º , Bogotá, ColombiaTel: +57 (1) 3138700 / Fax: +57 (1) [email protected]

MEXICOAngeles Aguilar Martinez, Aviation ManagerInsurgentes Sur 1136, Col Del Valle, Mexico DF03219Tel: +52 55 5488 4765 / Fax: +52 55 5488 [email protected]

APACSINGAPOREDaniel Crispe, Head of Asia Pacific, Global Product Line Manager – Products / Ground Svc. Providers78 Shenton Way, #11-16, Singapore 079120Tel: +65 6319 7742 / Fax: +020 7954 [email protected]

AUSTRALIASimon Griffin, Regional ManagerLevel 19, 2 Park Street Sydney, New South Wales 2000Tel: +61 2 9240 1818 / [email protected]

NEW ZEALAND Alan James, Senior UnderwriterThe AIG Building, 41 Shortland Street Auckland, 1010, New [email protected]

EMEAAndrew Trundle, Head of Aerospace, EMEAThe AIG Bldg, 58 Fenchurch Street, London EC3M 4ABTel: +44 20 7954 8905 / Fax: +44 20 7954 4919 [email protected]

FRANCEAlexis Daniel, Profit Center Manager92079 Paris La Défense, Cedex, FranceTel: +33 1 49 02 43 13 / Fax: +33 1 49 02 44 [email protected]

GERMANYJens Raeder, Head of Aerospace, GermanyGabelsbergerstr. 4, 80333, München, GermanyTel: +49 89 2737015 14 / Fax: +49 2737015 [email protected]

ITALY Marcello Maestri, Aviation Manager Via della Chiusa 2, 20123 Milan, Italy Tel: +39 02 3690442 / Fax: +39 02 [email protected]

POLAND Beata Jastrzebska, Underwriter Marszałkowska 111, 00-102, Warsaw, PolandTel: +48 22 528 51 26 / Fax: +48 22 528 52 52 [email protected]

North America

Global Underwriting Locations

SOUTH AFRICAShaun Scandling, Underwriter 10 Queens Road, Parktown Johannesburg, South Africa 2193Tel: +27 11 551 8338 / Cell: +27 82 909 [email protected]

SPAIN Ignacio Arrigoni, Marine and Aerospace ManagerPaseo de la Castellena, 216 - 4th floor, 28046 Madrid, Spain Tel: +34 91 567 7408 / Fax: +34 91 567 74 07 [email protected]

SWEDEN Mikael Widerberg, Head of Aerospace, Nordic Region Västra Järnvägsgatan 7, Box 3506, 103 69 Stockholm, Sweden Tel: +46 8 506 920 97 [email protected]

SWITZERLANDGeorg Hardegger Head of Aerospace, Switzerland and Austria Sägereistrasse 29, CH-8152 Glattbrugg, SwitzerlandTel: +41 43 333 37 40 / Fax: +41 43 333 37 99 [email protected]

UKMark Heath, Head of Aerospace, UKThe AIG Building, 58 Fenchurch StreetLondon EC3M 4ABTel: +44 20 7954 8572 / Fax: +44 20 7954 [email protected]


American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

Additional information about AIG can be found at www.aig.com | YouTube: www.youtube.com/aig | Twitter: @AIGinsurance | LinkedIn: www.linkedin.com/company/aig

AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at www.aig.com. All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Products or services may not be available in all countries, and coverage is subject to actual policy language. Non-insurance products and services may be provided by independent third parties. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds, and insureds are therefore not protected by such funds.

© American International Group, Inc. All rights reserved. 08/14 SP0528B






• Collaboration

• Experience Based Foresight

• Product Innovation

• Specialized Engineering

• Superior Claims Service

• Expertise in Leveraging Best Practices

• Space

Many of our aviation underwriting and claims professionals are pilots themselves, so they understand your passion for flying, and havethe answers you are looking for.



We are an American International Group(AIG) company, AIG is a leading internationalinsurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companiesare leading providers of life insurance and retirement services in the United States.


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