UNDERSTANDING UNDERSTANDING BODY LANGUAGESBODY LANGUAGES

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WHAT IS BODY LANGUAGE?WHAT IS BODY LANGUAGE?

Body language is nonverbal communication that involves body

movement.

“Gesturing” can also be termed as body language which is

absolutely non-verbal means of communication.

People in the workplace can convey a great deal of information

without even speaking; through nonverbal communication.

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HOW DOES BODY SPEAK?HOW DOES BODY SPEAK?

 Like any spoken language, body language has words, sentences and

punctuation.

Each gesture is like a single word and one word may have several

different meanings.

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WHY IS BODY LANGUAGE WHY IS BODY LANGUAGE IMPORTANT?IMPORTANT?

Body language plays a big role in intuition as it gives us

messages about the other person , that we can interpret at an

intuitive level.

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BODY LANGUAGEBODY LANGUAGE

Gesture

Face

Posture

“Humans pride themselves on their seemingly unique ability

to verbalize feelings and ideas.”

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GESTUREGESTURE

Gestures should be observed in clusters to provide a more accurate

picture of person being observed.

While the mouth tells one story, gestures and posture may tell a

different story.

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COMMON GESTURE COMMON GESTURE CLUSTERS:-CLUSTERS:-

OPENNESS:

Open hands,

unbuttoned coal or collar,

leaning slightly forward in the chair,

removing coat or jacket,

uncrossing arms and legs,

moving closer.

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COMMON GESTURE COMMON GESTURE CLUSTERS:-CLUSTERS:-

DEFENSIVENESS:

People who are defensive usually have

a rigid body,

arms or legs tightly crossed,

eyes glancing sideways or darting occasionally minimal eye contact,

lips pursed, fists clenched and downcast head .

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COMMON GESTURE COMMON GESTURE CLUSTERS:-CLUSTERS:-

EVALUATION:EVALUATION:

  Evaluation gestures say that the other person is being thoughtful Evaluation gestures say that the other person is being thoughtful

or is considering what you are saying. Sometimes in a friendly way or is considering what you are saying. Sometimes in a friendly way

sometimes in an unfriendly way. sometimes in an unfriendly way.

Typical evaluation gestures include : Typical evaluation gestures include :

tilted head, tilted head,

hand to cheek, hand to cheek,

leaning forward and leaning forward and

chin stroking .chin stroking .

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Sometimes evaluation gestures take on a critical aspect.

The body is more drawn back .

The hand is to the face but the chin is in the palm of the hand with

one finger going up the cheek and the other fingers positioned

below the mouth.

This is generally an unfavourable gesture.

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COMMON GESTURE COMMON GESTURE CLUSTERS:-CLUSTERS:-

READINESS:

Is related to the goal-oriented high achiever with a concern for

getting things done.

It communicates dedication to a goal and is usually communicated

by sitting forward at the edge of a chair.

This may negatively give the appearance of being overly anxious

also.

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COMMON GESTURE COMMON GESTURE CLUSTERS:-CLUSTERS:-

 NERVOUSNESS:

Clearing one’s throat,

Chain smoking.

Covering the mouth with hand,

Tapping fingers .

Whistling,

Jingling pocket change ,

Fidgeting ,

Twitching lips or face .

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COMMON GESTURE COMMON GESTURE CLUSTERS:-CLUSTERS:-

 BOREDOM OR IMPATIENCE:

These unproductive feelings are usually conveyed by the

Drumming of fingers

Cupping the head in the palm of the hand,

Foot swinging

Brushing or picking a lint

Looking at your watch or the exit.

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COMMON GESTURE COMMON GESTURE CLUSTERS:-CLUSTERS:-

 ENTHUSIASM:

This is an emotion that you love to see in other people and they in you.

It is conveyed by

A small upper or inward smile ,

Hands open and arms extended outward ,

Eyes wide an alert ,

A lively and bouncy walk ,

A lively and well-modulated voice.

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Let’s Examine How Body Communicates, From Head To Toes….Let’s Examine How Body Communicates, From Head To Toes….

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BODY MOVEMENTBODY MOVEMENT  Balance movements with verbal cues.

Avoid random movements.

Step forward to indicate you are arriving at a point.

Step back when concluding a point and signals the audience they

can relax momentarily.

Always lead with your foot nearest your destination .

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FACIAL EXPRESSIONSFACIAL EXPRESSIONS Facial expressions reflect emotion, feelings and attitudes.

The face is one of the most reliable indicators of a person’s

attitudes, emotions & feelings.

By analysing facial expressions, interpersonal attitudes can be

discerned and feedback obtained.

Some people try to hide their true emotions. The term Poker Face

describes them

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Your face is watched whenever you speak.

Often the key determinant of the meaning behind a message.

Communicates your attitudes, feelings, and emotions more so than

any other part of your body.

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EYE CONTACTEYE CONTACT

To make people feel good and show your interest you must maintain

eye contact.

The easiest way to maintain eye contact naturally is to look at the

persons whole face above the tip of their nose

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People avoid eye contact with other person when an uncomfortable

question asked.

Try to reduce tension and build trust rather than increase tension.

The raising of one eyebrow shows disbelief and two shows surprise.

People are classified as right lookers and left lookers. Right lookers

are more influenced by logic and precision, left lookers are found to

be more emotional, subjective and suggestible.

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HAND GESTURESHAND GESTURES Tightly clenched hands usually indicate that the person is

experiencing undue pressure. It may be difficult to relate to this

person because of his tension and disagreement.

Superiority and authority are usually indicated when you are standing

and joining your hands behind your back .

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Rubbing gently behind or beside the ear with the index finger or

rubbing the eye usually means the other person is uncertain about

what you are saying.

Leaning back with both hands supporting the head usually indicates

a feeling of confidence or superiority.

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Cupping one or both hands over the mouth , especially when

talking, may well indicate that the person is trying to hide

something.

Putting your hand to your cheek or stroking your chin generally

portrays thinking, interest or consideration.

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Crossed arms tend to signal defensiveness. They seemingly act as a

protective guard against an anticipated attack or a fixed position

which the other person would rather not move.

Conversely, arms open and extended toward you generally indicate

openness and acceptance.

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Arms & legs posture:Arms & legs posture:

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People who tightly cross their legs seem to be saying that they

disagree with what you are saying or doing. If the people have

tightly crossed legs and tightly crossed arms, their inner attitude is

usually one of extreme negativity toward what is going on around

them. It may be difficult to get agreement.

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Sitting with your legs crossed and elevated foot moving in a slight circular motion indicates boredom or impatience.

Interest and involvement are usually projected by sitting on the edge of the chair and leaning slightly forward.

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Posture:Posture:

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Generally, people who walk fast and swing their arms freely tend to

know what they want and to go after that.

People who walk with their shoulders hunched and hands in their

pockets tend to be secretive and critical. They don’t seem to like

much of what is going on around them.

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People who are preoccupied or thinking, usually walk with their

heads down, hands clasped behind their backs and pace very

slowly .

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