transforming training with vr, simulations and certification · validate your in-house training...
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Trans forming Training with VR, Simulations and Ce rtifica tionKim Wee
He ad Cargo Produc ts
we e [email protected]
17 Se pte mbe r 2019
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Big te xt + image s lide
50pt type with 55pt line s pac ing
To represent and serve the airline industry
Founded in 1945
290 member airlines, representing 82% global traffic
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We set STANDARDS
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We provide SERVICES
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We advocate for the INDUSTRY
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Training
Cons ulting
Publications
Eve nts & Partne rs hips
Bus ine s s Inte llige nce
Labe lmas te r Sympos ium6
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Source: LinkedIn Learning: 2018 Workplace Learning Report
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of employees would stay at a company longer if it invested in their career development94%Source: LinkedIn Learning: 2018 Workplace Learning Report
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Transforming Training
Imme rs ion
Inte rac tivity
Exce lle nce
Labe lmas te r Sympos ium9
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Theoretical training has limitations
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• Pas s ive• Subje c t to e quipme nt
availability and/or we athe r• Poor re te ntion of knowle dge• Se curity and logis tics
challe nge s• Limite d to daylight hours • Infre que nt/random e xpos ure
to irre gular s ce nariosLabe lmas te r Sympos ium
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Realism and practice improve e ffe c tive ne s s
Labe lmas te r Sympos ium11
• Cons ulte d with indus try to unde rs tand training ne e ds• Prac tical, on-the -ground
e xpe rie nce while minimizing ramp acce s s
• Imme rs ion in a s imulate d ope rational e nvironme nt to e nhance knowle dge re te ntion
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VR addresses training limitations
Labe lmas te r Sympos ium12
• Full imme rs ion in an inte rac tive , re alis tic 3D e nvironme nt
• Full compliance with indus try s tandards
• Acce s s ible anytime• Eas y to s e t-up and us e
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Principles of VR in training
Labe lmas te r Sympos ium13
• Emphas ize princ iple s to le arn• Spot random ope ration is s ue s • Introduce infre que nt e rrors• Familiarize with diffe re nt
airc raft • Move rapidly in virtual s pace• Simulate day/night ope rations• Expe rie nce le ve ls of vis ibility• Score traine e s imme diate ly
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2 to start; another 2 followe d
Labe lmas te r Sympos ium14
Airc raft Turnaround Ins pe c tion
Mars halling
Pas s e nge r Boarding Bridge Ope rations
Pus hback Ope rations
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Making VR easy to use is c ritical
Labe lmas te r Sympos ium15
• A plug-and-play s ys te m with an intuitive us e r inte rface
• Simple s e tup in any s pace with s traightforward wire conne c tions
• Quick change be twe e n us e rs• Eas y we b download of update s
and ne w VR module s
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Initial implementation challe nge s
Labe lmas te r Sympos ium16
• Re thinking the training• Training ins truc tors• Re vis ing le s s on plans• Introduc ing prac tice and
as s e s s me nt s lots
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Benefits we know VR brings
Labe lmas te r Sympos ium17
• Provide a s afe , imme rs ive e nvironme nt
• Acce s s anytime , anywhe re• Expos e s traine e s to diffe re nt
e nvironme ntal conditions and s ce narios
• Improve s knowle dge re te ntion and s taff e ngage me nt
• Complie s with indus try s tandards• Eas y s e tup, us age and
imple me ntation VR module s
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What we have observed in prac tice
Labe lmas te r Sympos ium18
• Improve d knowle dge re te ntion• More rapid familiarization to
re al e nvironme nt• Gre ate r e xc ite me nt in le arning• More confide nce in ope rations• Be tte r unde rs tanding of
le arning abilitie s
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Whitepaper: www.iata.org/training/Docume nts /IATA-VR-for-Ground-Ope rations -White pape r.pdf
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Aviation XR We e ke nd7-9 Se pte mbe r 2019Crans -Montana, Switze rland
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Transforming Training
Imme rs ion
Inte rac tivity
Exce lle nce
Labe lmas te r Sympos ium21
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Dangerous Goods Simulation Tool
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Transforming Training
Imme rs ion
Inte rac tivity
Exce lle nce
Labe lmas te r Sympos ium23
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Quality program to achie ve e xce lle nce
The Ce nte r of Exce lle nce -Training Validation Program (TVP) was e s tablis he d to s tandardize the ope rational as pe c ts of managing an aviation training organization and to s upport airline s and ope rators to me e ts inte rnational s tandards of ope ration, training de live ry and quality manage me nt
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Objectives
Es tablis h and maintain high s tandards for de ve lopme nt and
manage me nt of training
Advance the adoption of cos t-e ffe c tive compe te ncy–bas e d
training and as s e s s me nt
Ele vate workforce compe te ncy and capac ity-building of the air
trans port
Improve s afe ty and e ffic ie ncy of air trans port through highe r
s tandards of training
Inte rnationally re cognize d ce rtification for e xce lle nce in
corporate training
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Who can join the program? Airline s and othe r ope rators de dicate d to air trans portation
Fre ight forwarde r
Fre ight Forwarde rs Cargo Te rminalOpe rators
Ground Handling Agents
Airline s
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Training courses available for validation
Passenger Services
Ramp Handling
Load Control
Cargo Handling
Primarily for ope rational cours e s
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Dangerous Goods/Hazmat
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Services and solutions to achieve excellence
Training Validation
Training Consultancy
Provides expe rtis e for comple te training needs analys is le ading to the des ign of a cus tom training program to fit your le arne r and bus ines s goals .
Training needs analys is
Cus toms cours e des ign
Compe tence -bas ed training
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Provides your training organization with the opportunity to acquire ce rtification from IATA in recognition of your e s tablis hed training.
Recognition of training organizations
Validation of training programs
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Program status StatusPilot the concept and content on the following training cours e s :
Cargo Warehous e Ope rations ULD Handling and Build-up Live Animals Cargo Handling Peris hable Cargo Handling
Offic ially launched at the IATA Training Confe rence in April 10-13, 2019, in New De lhi
Certified training organization: 2 Validated training programs : 4 Certification unde r dis cus s ion: 30+
Certified companies
Undergoing certification
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Benefits
Apply Training Ce ntre of Exce lle nce and award ce rtification in re cognition of e s tablis h training
Validate your in-hous e training program and ward ce rtification in me e ting training s tandards
Award e mploye e with IATA cours e ce rtificate , upon comple tion of your in-hous e training
Es tablis h high s tandards of ope rations , training de s ign, and quality manage me nt
Advance the adoption of cos t-e ffe c tive compe te ncy bas e d training program
Improve s afe ty and e ffic ie ncy through high s tandards of training
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www.iata.org/training