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Page 1: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze
Page 2: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Topics: • Where to find opportunities • What is in it for you • Orientation • Diagnose and triage • Make a proposal • When to walk away

Page 3: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

About MAS Consulting:    

Mission = build capacity in non-profit sector  50+ Volunteer Consultants = Professional Volunteers •  Strategy •  Governance •  HR •  Marketing •  Fundraising

www.masadvise.org                            

Page 4: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

About me:  

www.Marke*ngForNonprofits.ca  

Page 5: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Professional Volunteer: •  Projects need expertise •  Management

Page 6: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Volunteer? vs Professional Volunteer?  Drivers Event Coordinators Sports facilitators Docent Social media managers Call centre volunteers

HR Volunteer MBA student Board member

25 1

Page 7: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

What areas do you want to volunteer?  

•  HR •  Marketing •  Fundraising •  Strategy + Governance •  Accounting

Page 8: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

3 ways - Professional Volunteer

•  Board member + lead subcommittee

•  Subcommittee member

•  Volunteer consultant = One-time project

Page 9: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Typical marketing project Small Large

Rebrand -  Promotion audit -  Write and create website -  Create brochures -  Give tutorials 35 hours my time, 15 hours client time

Analyze revenues Analyze donor churn Gaps in Touch Points 80-150 hours my time

“help us we have nothing” “help us work smarter”

intellectual stimulation intellectual stimulation - creative -analytical sense of accomplishment human connection

Page 10: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

What’s in it for you?

Honesty = Ok to trust you

Page 11: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

What’s in it for you?

Build your career •  resume? •  learn a new industry? •  learn consulting? •  learn new skills? Stretch intellectually? •  share your expertise? •  sense of accomplishment? •  feel needed and important? Connect with a cause? Meet new people? •  want to give back but fear mundane tasks

Page 12: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

 

What’s in it for you?

•  Build your career? •  Stretch intellectually? •  Connect with a cause? •  Meet new people? •  Other?

Page 13: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

What’s in it for nonprofits? •  Expertise that fills a gap •  Short term •  Outside perspective

Page 14: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

What attributes will nonprofits look for? •  Expertise •  Listening skills •  Candor •  Language •  Collaboration  

Page 15: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Topics:

✔Where to find opportunities ✔What is in it for you • Orientation • Diagnose and triage • Make a proposal • When to walk away  

Page 16: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Orientation from your nonprofit ✔  about them ? about their cause ✗ facts about the industry ✗ soft stuff  

Page 17: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Source:  Imagine  Canada,  Narra*ve  Tool  Kit  

Other  

Hospitals,  universi*es  

Interna*onal  

Law,  advocacy,  poli*cs  

Environment  

Health  

Business  assoc,  unions  

Educa*on,  research  

Development,  housing  

Arts  and  culture  

Grantmaking  

Social  services  

Religion  

Sports  and  recrea*on  

#  Nonprofits    #  Donors   Dona-on$  

Page 18: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Charity? Non-profit?

Page 19: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Charities are a subset of nonprofits

Non-profit - Exempt from tax

Page 20: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Charities are a subset of nonprofits

Non-profit - Exempt from tax

Charity - Tax receipts

Page 21: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Non-profits have a life cycle

High energy, everyone involved, no formal structure

Formalize mission, small staff, founder burn out

Formal board + committees, staff focus on managing

Professional management, strategic alliances

Stagnating, declining interest, lost funding

Where are you? Transitioning?

Page 22: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

There are 2 bottom lines:

Page 23: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Conflicting measures of success:

Page 24: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Speed of decision making:

Hierarchy Consensus building

Page 25: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Partners vs competitors

Alternate providers

Page 26: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Earn credibility:

Page 27: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Expect resistance:

Page 28: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Be sensitive:

?  

Page 29: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Expect to learn:

Page 30: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Expect to feel good:

Page 31: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Topics:

✔Where to find opportunities ✔What is in it for you ✔Orientation • Diagnose and triage • Make a proposal • When to walk away

Page 32: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

No commitment yet

Page 33: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Ask questions

Page 34: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Diagnose and triage:

Page 35: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Non-profit asks ... You discover... Facilitate session falling membership

Spokesperson training no clear messages

More donors acquisition or retention

Page 36: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Make a proposal: •  action plan •  benefits •  costs + time •  completion date •  what you need

Page 37: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze
Page 38: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

When to walk away: •  Hesitation about project •  Hesitation about you •  Overwhelming •  Chemistry •  Not right for you •  No project manager assigned      

Page 39: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

Topics:

✔Where to find opportunities ✔What is in it for you ✔Orientation ✔Diagnose and triage ✔Make a proposal ✔When to walk away

Page 40: Topics...Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze

www.Marke*ngForNonprofits.ca