TLG Assessment Spotlight:

Student Health and Counseling Services

Carla Jackson, MPH

Lideth Ortega-Villalobos, Ph.D.

Background

• Goal – Examine similar Learning Outcomes across various departmental services.

• Existing data collection tools

SHS Learning Outcomes study from 2009

CAPS outcome surveys (2007, 2009, 2010)

CCMH Demographics

Divisional Learning Outcome

Self-determination

Understand the importance of and develop an empowered sense of self and commitment to personal responsibility, integrity and wellness.

Department Learning Outcomes• Students who utilize Student Health and

Counseling Services (SHCS) will identify concerns to health and wellness.

• Students who utilize SHCS will recognize strategies to enhance their health and wellness.

• Students who utilize SHCS will apply knowledge to enhance their health and personal lives including their academic functioning.

Survey Design

Health and Wellness

• One Likert scale item and one open-ended item to correspond with each of the 3 LOs

• Survey wording varied depending on the service, but remained consistent with each LO

• Demographics

Gender

Race/Ethnicity

Class Standing

Survey Design

Counseling Services

• Five Likert-type items and one open-ended item to correspond with each of the 3 LOs

• Survey wording varied depending on the service, but remained consistent with each LO

• Demographics

Gender

Race/Ethnicity

Class Standing

Methods

• IRB approval

• CampusLabs utilized to collect data

• After being seen by a provider, students were invited to complete the survey

Counseling used iPods and paper surveys

Health Services used paper surveys

Wellness Center used iPods

• Incentive was drawing for $50 Bronco Bucks

Participants

• Total Sample N= 144SHS n=103, Wellness n=12, Counseling n=29

• DemographicsMan= 49% (n=70), Woman= 51% (n=72)

• Race/Ethnicity 6% African-American / Black<1% American Indian or Alaskan Native13% Asian American / Asian27% Caucasian / White39% Hispanic / Latino/a2% Native Hawaiian or Pacific Islander10% Multi - racial2% Self - identify (Middle Eastern, Armenian, American)

Participants

Class Standing

9% Freshman /First – year (n=13)

15% Sophomore (n=21)

19% Junior (n=27)

49% Senior (n=70)

5% Graduate (n=7)

3% Transfer (n=4)

Student Health Resultsn=103

• 87% Agreed or Strongly Agreed that visiting SH helped them identify their health concerns

90 respondents listed their concern(s)

• 82% Agreed or Strongly Agreed that they learned strategies to improve health

79 respondents listed those strategies

• 83% Agreed or Strongly Agreed that addressing their health concerns would help improve academic performance.

Impact on Life as a Student: Emerging ThemesIn your own words, please tell us how your experience at Student Health has impacted your wellness and your life as a student:

91 respondents

Wellness – 48

Life as a student (academics) – 21

Satisfaction with service – 20

Other (finances and convenience) - 18

Qualitative Results Learning Outcomes• Students will identify concerns related to health and

wellness.

“What do I do about my swollen toe?” (4 toe-related responses)

“Spider bite and possible fangs left behind”

“Pink eye, general diet questions”

• Students will recognize strategies to enhance their health and wellness.

“Get checked quicker! Don’t let it escalate.”

“Get regular rest, drink lots of fluids”

“Breathing techniques, use of medication”

Qualitative Results Learning OutcomesStudents will apply knowledge to enhance their health, personal lives and academic functioning.

• “Revolutionized my life!! The medications have made daily life more productive and easier – losing weight, better self-esteem and feel healthier w/more energy.”

• “It tied my understanding of microbiology and crossed the bridge of understanding why I was in pain.”

• “I can focus on my work now that I know what ails me.”

Wellness Center Resultsn=12

• 100% Agreed or Strongly Agreed that visiting the Wellness Center helped them identify their health concerns

11 respondents listed their concern(s)

• 100% Agreed or Strongly Agreed that they learned strategies to improve health

12 respondents listed those strategies

• 83% Agreed or Strongly Agreed that addressing their health concerns would help improve academic performance.

Impact on Life as a Student: Emerging ThemesIn your own words, please tell us how your experience at the Wellness Center has impacted your wellness and your life as a student:

12 respondents

Wellness – 8

Life as a student (academics) – 5

Satisfaction with service – 2

Qualitative Results Learning Outcomes• Students will identify concerns related to health

and wellness.

“IBS”

“weight gain in a healthy way”

• Students will recognize strategies to enhance their health and wellness.

“include whole grains, veggies, fruits and cut out red meat”

“weight training and cardio”

Qualitative Results Learning Outcomes• Students will apply knowledge to enhance their

health, personal lives and academic functioning.

“guiding me towards a healthier diet to acquire all the nutrients and proteins required in order to be sharper in school and other activities”

“I won’t miss class as frequently due to stomach aches.”

Counseling Services Resultsn=29

• Students surveyed completed at least 4 sessions

• Also asked if student’s participation in counseling helped improve functioning in these areas:

Self-Confidence

Problem Solving

Reducing Stress

Managing my mood

Concentration

Time management

Test Anxiety

Counseling Services Resultsn=29

• 100% Agreed or Strongly Agreed that participating in counseling has helped them identify and address their concerns

29 respondents listed their concern(s):

8 listed emotional/psychological concerns 2 identified academic concerns 19 identified a combination of concerns

• 96% Agreed or Strongly Agreed that they learned strategies to improve their emotional health

26 respondents listed those strategies

• 55% Agreed or Strongly Agreed that addressing their emotional concerns in counseling has helped improve their academic performance.

Impact on Life as a Student: Emerging ThemesIn your own words, please tell us how participating in counseling has impacted your wellness and your life as a student:

29 respondents

Wellness and Mental Health – 15

Combination Wellness and Life as a student (academics) – 14

*4 responses included satisfaction themes

Counseling Services Resultsn=29

Counseling helped improve student functioning in the following areas:

• Self-Confidence= 55%

• Problem Solving=34%

• Reducing Stress= 90%

• Managing my mood= 90%

• Concentration= 24%

• Time management= 28%

• Test Anxiety=10%

Qualitative Results Learning OutcomesStudents will identify concerns related to health and wellness.

• “Relationship break-up, low self-esteem, depression” (Emotional/Psychological)

• “School stresses” (Academic)

• “Job, school and keeping my relationships stable” (Combination)

• “Finding a meaning or career path, stress, motivation” (Combination)

Qualitative Results Learning Outcomes• Students will recognize strategies to enhance their

health and wellness.

“Deal with my moods, feelings. Fight negative thoughts, focus on my needs”

• Students will apply knowledge to enhance their health, personal lives and academic functioning.

“It has allowed me to figure out who I am and what I want to be. Helped me with resources to keep me functioning in life”

“It has helped me prioritize my life be it studies or everyday life, I manage stress much better and leave things I can’t control behind”

SHCS Departmental Results

• 92% of students agreed or strongly agreed that their visit helped them identify concerns.

• 86% of students agreed or strongly agreed that they learned strategies to improve their health.

• 78% of students agreed or strongly agreed that addressing their concerns would help improve academic performance.