the uberization of work

16
…and how startups need to leverage it to scale UBERIZATION the WORK of

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Page 1: The Uberization of Work

…and how startups need to leverage it to scale

UBERIZATIONthe

WORKof

Page 2: The Uberization of Work

The Uberization of Work ©

My Story

2008 2010

August 2008Took a 2 week vacation to

Nepal.

2009

September 2008Extend trip to train 4 young

computer engineers.

January 2010Started building CloudFactory.

Page 3: The Uberization of Work

The Uberization of Work ©

Say ‘hello’ to your new global workforce

2013 20152014NepalKathmandu & Pokhara

KenyaNairobi

Hong KongKowloon

USADurham, NC

140 Core Team(Build & Manage the Factory)

3000+ Cloud Team(Staff the Factory)

Page 4: The Uberization of Work

The Uberization of Work ©

Scale your startup in the cloud

• Computing• Storage• Sales• Marketing• Operations• Engineering• IT• Legal

Page 5: The Uberization of Work

The Uberization of Work ©

Platforms connecting people in the physical world

to provide a service on-demand.

Platforms leveraging crowds of people in the digital world

to provide near-immediate service delivery.

ONLINE

OFFLINE

Page 6: The Uberization of Work

The Uberization of Work ©

ScalableElastic

ImmediatePay per useMulti-tenant

Self-serve

Page 7: The Uberization of Work

The Uberization of Work ©

Via @SchlafVia @Schlaf

On-Demand Consumer Services

Page 8: The Uberization of Work

The Uberization of Work ©

Via @SchlafVia @Schlaf

Consumer & Enterprise is Converging

Page 9: The Uberization of Work

The Uberization of Work ©

On-Demand Sales & Marketing

Page 10: The Uberization of Work

The Uberization of Work ©

On-Demand Engineering

Page 11: The Uberization of Work

The Uberization of Work ©

On-Demand Operations

Page 12: The Uberization of Work

The Uberization of Work ©

On-Demand Workforce

Page 13: The Uberization of Work

Routine, Tedious...but CRITICAL!

Page 14: The Uberization of Work

On-Demand Workforce © 2010-2015 CloudFactory Limited

“CloudFactory helped us scale with accuracy and speed

during this time of dramatic growth! “

Matt McNamaraDirector of Engineering

Expensify

Experiencing double-digit growth, Expensify needed a reliable partner able to accurately process large volumes of receipts according to complex business rules.

Through Expensify’s “SmartScan” feature, users simply upload photos of their receipts. CloudFactory processes that data in near real-time and the information is synced with their user’s accounts.

The benefits of partnering with CloudFactory

Customer Story

Drastically improved turnaround time from a median of 15 mins to under 3 mins!

Confidence to seamlessly handle double-digit monthly growth.

Better defined business processes for more scalable growth.

Processing tens of thousands receipts a day.

Product leadership that is focused on innovation rather than back-office operations.

Page 15: The Uberization of Work

The Path to Scale

Variab

ility

VolumeLOW

HIGH

HIGH

High VariabilityLow Volume

Low VariabilityHigh Volume

Low VariabilityLow Volume

High VariabilityHigh Volume

Page 16: The Uberization of Work

The Uberization of Work ©

Say ‘hello’ to your new global workforce

www.CloudFactory.com | [email protected] | (888) 809-0229