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THE SHIFT TO DIGITALCompanies Leading the Way

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THE SHIFT TO DIGITALCompanies Leading the Way

Unlocking our digital potential Every industry is transforming as the impact of the Digital Revolution is compelling companies to keep up with new technologies and reinvent their customer experience.

The role of technology has evolved tremendously. From supporting the business, to establishing the organisation’s business strategy, operating models and customer experience. Technology is disrupting traditional business models, from retail to automobile.

In the new world, to stay relevant and ahead of competition, companies need to consider hybrid solutions, software-defined everything, and above all, keep everything secure.

VMware has helped several customers to take the leap and embrace solutions that enable transformation of their organisations. Here are some of those stories, in the Asia Pacific and Japan region that demonstrate how digital solutions are transforming their organisations and fueling business growth. The impact has been astounding: From Chitale Dairy in India, where the “connected cows to the cloud” are helping 10,000 independent dairy farmers to improve animal health and increase dairy production, to Zettagrid in Australia, where customers are empowered to drive innovation through an advanced self-service cloud computing platform. We’re also helping to improve flight quality with Deer Jet in China, optimising operational efficiencies and reducing workloads for the pilots.

Read on and be inspired by these amazing stories, that will give you insights into how challenges can be converted to opportunities with the right digital solutions. We have only just begun.

DUNCAN HEWETT SENIOR VICE PRESIDENT AND GENERAL MANAGER, VMWARE ASIA PACIFIC & JAPAN

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Differentiate with Data and Apps 19Servian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

California Resource Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

MiFinity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Create Exceptional Experiences 7My Care Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

ANZ Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

QLD Govt Air Rescue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

The Coca Cola Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Sydney Adventist Hospital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

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CONTENTS

Respond Instantly to Opportunities 27Barden Produce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

General Electric Corporation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Columbia Sportswear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Intercontinental Hotels Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Chitale Dairy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Safeguard Brand and Customer Trust 39Zettagrid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

GSN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Sugar Creek . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

University of New Mexico . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Baystate Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

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CREATE EXCEPTIONAL EXPERIENCES | 7

CREATE EXCEPTIONAL EXPERIENCESOur customers are mobilising everything. Healthcare. Education. Financial services. Retail. Across industries, business mobility enables organisations to engage with clients and customers, employees, and partners— anytime and anywhere.

“It really is about allowing the providers to still continue to provide that great level of quality care but doing it more efficiently and in a more cost-effective manner.”

THILAN PERERA BUSINESS UNIT MANAGERMYCAREMANAGER AUSTRALIA

8 | CREATE EXCEPTIONAL EXPERIENCES

MYCAREMANAGER

Delivering Quality Healthcare through Your Mobile MyCareManager is a fully integrated suite of networked solutions from Telstra Health that can help healthcare providers monitor consumers’ conditions remotely and deliver high level of care without the need for costly physical checkups. MyCareManager is delivering quality services faster, better, and securely with a robust enterprise mobility management platform.

CHALLENGES• Increasing cost of and demand for quality healthcare services

• Shortage of healthcare manpower

• Securing personal medical data of consumers

SOLUTION• Software platform that allows day-to-day remote monitoring of consumers’ medical

conditions

• The platform also manages and integrates the full suite of devices on shared online portals, including telemonitoring medical tools and high-definition video conferencing

• The consumer data stored on end-user devices is secure and encrypted

IMPACT• Healthcare workers can continue to provide quality services more conveniently

• Delivery of healthcare services has become cost-effective

• Reinforced privacy and security of personal medical data

Mobility Delivered with

VMWARE AIRWATCH®


ANZ BANK

ANZ Bank Reinvents Digital BankingANZ Bank is one of the five largest listed companies in Australia and number one in New Zealand. It operates in more than 34 markets across Australia, New Zealand, Asia Pacific, Europe, America and the Middle East.

ANZ Bank is committed to extending customer service beyond the desks, landline phones and physical walls. Mobile banking is an important part of this commitment.

CHALLENGES

• Fully participate in the digital banking revolution

• Making tools and apps available on mobile devices

SOLUTIONANZ Bank chose AirWatch to manage 18,000 devices globally and the AirWatch Software Development Kit to create their own custom mobile banking apps.

BENEFITS• Bankers can meet customers anywhere, from their businesses to the internet

• Branches are being redesigned so bankers can use mobile devices in the building

MobilityDelivered with

VMWARE AIRWATCH®

AIRWATCH® SOFTWARE DEVELOPMENT KIT™

VMWARE APP VOLUMES™


“We're in the business of delivering great customer experience. There's two ways to do that. One through our people and the other through technology—but the intersection of those two is really where the gold is.”

CLAIRE ROGERSHEAD OF DIGITAL BANKING ANZ BANK


“Everything from the emergency checklist, to our manuals, to our helicopter landing site information – everything we need, is sitting right on our knee.”

COLIN SEYNERPILOT QUEENSLAND GOVERNMENT AIR RESCUE


QUEENSLAND GOVERNMENT AIR RESCUE

Taking Queensland Government Air to New Heights.Queensland Government Air Rescue provide mission-critical helicopter support for a range of services including Emergency Medical Queensland (EMQ) and Search and Rescue (SAR) operations.

To ensure their pilots continue to provide this vital work as effectively as possible, QG Air Rescue decided to deploy an electronic flight bags (EFB) program. EFBs are tablet computers used in the cockpit of aircraft which contain digital versions of the paper-based maps, checklists and other necessary documents that pilots need when they are in the air. They also allow pilots to access some of the latest aviation apps available.

CHALLENGES

• Deliver a successful electronic flight bags (EFB) program that complied with federal regulations.

SOLUTIONQG Air Rescue engaged Comunet, a VMware Partner to establish an EFB program that would meet Civil Aviation Safety Authority’s regulations and provide an approved deployment. VMware AirWatch was the chosen provider for QG Air Rescue’s enterprise mobile management to ensure control requirements were met and provide central administration of the EFB fleet to EFB Administrators. support via a managed services arrangement.

BENEFITS• $20k per annum subscription saving by moving to digital from paper based maps

and documents.

• Time saving of 2 hours per pilot, per flight for flight planning

• Real time navigational aid in addition to visual awareness


VMWARE AIRWATCH®


“If you look at what the challenges are in corporations today, it’s agility, speed to market. … We’re moving more and more things into the cloud; every corporation is.” 2

ALAN BOEHMECHIEF TECHNOLOGY OFFICER CHIEF INNOVATION OFFICER AND CHIEF ARCHITECT THE COCA-COLA COMPANY ATLANTA, GEORGIA


THE COCA-COLA COMPANY

Serving Soft Drinks with Software Coca-Cola products are consumed in more than 200 countries. With the Coca-Cola Freestyle dispenser, the company gave consumers a new experience. At the tap of a button, customers can mix a beverage from more than 150 options.

CHALLENGES• Improve the drink dispenser business

• Create a fresh consumer experience while gaining insights for continued innovation

• Streamline management of more than 30,000 Coca-Cola Freestyle dispensers

SOLUTION• Remote software updates to 30,000 dispensers in the field

• Remote monitoring for maintenance and inventory management

• Dispenser data integrated with back-end applications to create unique dispenser profiles and customer experiences, promotions, and orders

IMPACT• More than 20 percent increase in volume for same-store sales in locations with Freestyle

• Consumer data and insights for developing new products, such as Cherry Vanilla Coke

• A unique consumer experience with a greater than 50 percent increase in consumer price value perception


VMWARE AIRWATCH®

Additional Products

VMWARE vCLOUD SUITE®

VMWARE vREALIZE® AUTOMATION ENTERPRISE PUBLIC CLOUD EXTENSION™

VMWARE vREALIZE® OPERATIONS™

VMWARE vSPHERE® ENTERPRISE PLUS EDITION™


SYDNEY ADVENTIST HOSPITAL

From Paper to Digital - Sydney Adventist Hospital Transforms Patient Care.Sydney Adventist Hospital (SAH) is the largest single-campus private hospital in New South Wales. With the healthcare industry recognising patient electronic medical records as a cor-nerstone of reforms, SAH reviewed how systems and applications were delivered in a clinical environment. By deploying systems based on VMware View, SAH streamlined patient care and boosted the productivity and performance of its medical practitioners.

CHALLENGES• Deliver a custom electronic medical record and other applications to doctors

and administration workers

• Streamline and speed the delivery of patient care

• Provide a consistent end-user computing experience throughout the hospital and other facilities

SOLUTIONSAH implemented VMware View to enable users to access a secure, consistent virtual desktop environment from a range of devices, including notebooks, zero client terminals, tablets and smartphones.

IMPACT• Improved patient care by allowing allied health staff to access more complete patient records

• Streamlined clinical workflow with staff access to a virtual ‘follow-me’ desktop using fixed and mobile devices throughout the hospital


VMWARE HORIZON VIEW™


“By implementing VMware Horizon View, we have greatly improved our doctors’ efficiency of access to clinical systems, thereby increasing their ability to deliver timely care to our patients.”

BARBARA MACKENZIE HEAD OF IS OPERATIONS & INFRASTRUCTURESYDNEY ADVENTIST HOSPITAL


DIFFERENTIATE WITH DATA AND APPS | 19

DIFFERENTIATE WITH DATA AND APPSDigital platforms offer new ways to engage. Apps are the means for interacting, and the data they deliver is invaluable. Today, our customers are modernising traditional apps and delivering new cloud-native apps to differentiate their businesses and offer unique value.

SERVIAN

Driving Greater Business Efficiencies with the Cloud The largest professional services consultancy in Australia, Servian hires over 200 teams across offices in Sydney, Melbourne, Adelaide and Auckland. Servian is now able to innovate faster with the cloud, helping companies get more out of their data.

CHALLENGES• Deploy Servian’s Intelligent Profiler App as a solution tailored to its clients’ needs

• Deliver Servian’s Intelligent Profiler App on multiple public clouds

• Decrease time of app testing and delivery

SOLUTION• Has integration layers to remove the Intelligent Profiler App’s hard dependency on its

initial Google Cloud engine

• Lightweight containerisation and continuous delivery to ensure commitment to any public cloud and reduction in speed of app development

• Enable further development with open source projects without sacrificing security, robustness or predictability of experience

IMPACT• Decoupled Intelligent Profiler App for high availability delivery on any public cloud

• Reduction to six minutes for testing and deployment time

• Enables higher flexibility and rapid secure deployment of future cloud-based projects

Data and AppsDelivered with

VMWARE CLOUD-NATIVE APPS

20 | DIFFERENTIATE WITH DATA AND APPS

“The future for us is really about helping our customers get more out of their data, and one thing that is never going to change is the need or necessity to deploy rapidly.”

TIMOTHY MANNAH HEAD OF DIGITAL AND UX SERVIANAUSTRALIA


“Information technology has played a critical role in enabling California … to help mitigate the impacts of the drought and help residents and businesses meet the state’s goal for water use reduction.”

TIM GARZACHIEF INFORMATION OFFICER DEPARTMENT OF WATER RESOURCES CALIFORNIA NATURAL RESOURCES AGENCY SACRAMENTO, CALIFORNIA


CALIFORNIA NATURAL RESOURCES AGENCY

Managing Drought with Data With California’s multiyear drought, the California Natural Resources Agency is turning to technology for help. The agency is enabling scientists and legislators to gain greater understanding of drought impacts and develop more effective public policy for land and water use.

CHALLENGES• Cut costs and redirect state budget to drought, wildfires, and other concerns

• Reduce redundant hardware and software maintenance, and over-provisioning

• Free silos of data for greater access and more meaningful insights

SOLUTION• Virtualised, cloud-native architecture that supports scalable app development

• Shared services provider model and multi-tenant data center for quick, easy data access

• Common private and public cloud infrastructure with dynamic configuration

IMPACT• A 300 percent increase in data center capacity for scale and agility

• Reduction of 42 percent in capital expenditures and 35 percent in operating expenditures

• A platform for a performance analytics system that combines 11 petabytes of multiple agencies’ data for secure, easy access; modeling; and decision-making


VMWARE NSX®

VMWARE VIRTUAL SAN™

VMWARE vREALIZE® AUTOMATION™



“Our biggest challenge is … [the many] business requests for new products and new features, and development is going quite fast. We’re looking at technology that will help us get there, mainly containerised solutions and cloud-native apps.”

JONATHAN BOWMANCHIEF TECHNOLOGY OFFICER MIFINITY DUBLIN, IRELAND


MIFINITY

Building Payment Systems MiFinity is a global payment solution provider, with operations in 180 countries and systems available in over 90 languages. The company offers highly secure, cost-effective payment solutions to businesses of every size, moving more than 80 currencies worldwide.

CHALLENGES• Support rapid feature, product, and app development and time to market

• Deliver containerised solutions and cloud-native apps

• Accelerate business growth

SOLUTION• Virtualized, cloud-native architecture

• Container and cloud-native app development and deployment

• Granular security with network virtualisation

IMPACT• IT organisation that can anticipate the needs of the business and accelerate growth

• Self-service IT model that boosts collaboration between development and operations teams

• Scale and agility needed to support demand for customer solutions




VMWARE vREALIZE® SUITE

VMWARE vSPHERE®

VMWARE vSPHERE® INTEGRATED CONTAINERS™


RESPOND INSTANTLY TO OPPORTUNITIES | 27

RESPOND INSTANTLY TO OPPORTUNITIESOur customers want to respond to opportunities quickly. With new disruptors on the scene daily, their businesses must be more agile than ever. They are future-proofing their data centres and clouds to deliver apps and services instantly, adapt to market conditions rapidly, and do all of this securely.

“The key driver for us is seeing our employees coming to work and being able to replicate the same technology experience they have at home. Being able to deliver solutions that look, feel and work as simply and effectively as some of those applications at home, like Facebook, Twitter and Instagram, is really important to us.”

ALLAN DALL GENERAL MANAGER BARDEN PRODUCENEW SOUTH WALES, AUSTRALIA

28 | RESPOND INSTANTLY TO OPPORTUNITIES

BARDEN PRODUCE

Delivering Fresh Produce, Powered by the CloudFor more than 20 years, Australian wholesaler Barden Produce has been growing, packaging, and distributing fresh vegetables and herbs to supermarkets and independent grocers, locally and across the globe. Powered by the cloud, Barden is now able to act quickly and build upon high-growth sections of the business.

CHALLENGES• Deliver high quality produce to customer within strict time frames

• Intensive infrastructure needs with high volumes and low margins

• Decentralised business model makes management and scaling of operations difficult

SOLUTION• A robust platform that was easy to migrate to, yet could deliver a seamless, highly-

available solution

• An interface that is easy to consume for employees

• Agile and quick to respond on support for day-to-day operations

IMPACT• Barden Produce has seen increased scalability, agility and performance in its IT

operations, all delivered within a secure infrastructure

• Drove increased efficiencies and cost savings

CloudDelivered with

VMWARE vCLOUD® AIR™


“GE is ... taking the physical world of machines and the logical world of software analytics and bringing them together to drive a whole new type of industrial.”

JIM FOWLERCHIEF INFORMATION OFFICER GENERAL ELECTRIC CORPORATION FAIRFIELD, CONNECTICUT


GENERAL ELECTRIC CORPORATION

Remaking an Industrial Giant GE is intent on becoming the world’s premier digital industrial company. Today the company is transforming itself and building out the “industrial Internet” by providing a unique platform for industrial app development.

CHALLENGES• Shift the business from hardware to become software-centric to speed innovation

• Pivot from infrastructure management and reduce an existing data center footprint, while moving 70 percent of workloads to the cloud

• Deliver GE’s core customer application securely across public and private clouds, in a standard operating environment

SOLUTION• A flexible, software-defined private and public cloud architecture

• Common management across clouds

• Network virtualisation for secure multi-tenant clouds

IMPACT• A cross-cloud approach that enables GE to run, manage, secure, and connect its Predix

industrial operating system in clouds and data centres in more than 180 countries

• IT productivity gains of more than USD $250 million on the way to USD $500 million in 2016 alone, with a goal of over one billion dollars by 2020

CloudDelivered with

VMWARE AIRWATCH®

VMWARE HORIZON®

VMWARE NSX®

VMWARE vCENTER™




VMWARE vSPHERE®


“The biggest challenge we face today … is we want to go faster. You put in a few stores, you think you’ve captured the market in that space, and you see an opportunity to go someplace and capture another market. And you have to be able to be nimble, agile, be able to move from one location to the next.”

LOU FURTADORETAIL SUPPORT SERVICES MANAGER COLUMBIA SPORTSWEAR PORTLAND, OREGON


COLUMBIA SPORTSWEAR

Updating the Retail Experience Columbia Sportswear makes high-quality products that keep customers comfortable and protected, wherever their excursions take them. The company is focused on growth through expansion, opening new storefronts, and delivering unique customer experiences worldwide.

CHALLENGES• Transform traditional IT infrastructure into a more agile, secure, and flexible platform to

support global retail expansion and related business demands

• Accelerate time to market for new products and in-store services, enhancing customer experiences at every touchpoint

SOLUTION• Virtualised private cloud architecture, compliant with industry security standards

• Automation and end-user self-service provisioning and management

• Streamlined IT and data centre management, with reduction in organisational silos

IMPACT• An IT environment that supports collaboration among the business, developers, and IT

• Faster time to market for new products and inventive in-store experiences

• Expanded global retail footprint, including rapid expansion into Asia

CloudDelivered with

VMWARE NSX®

VMWARE SITE RECOVERY MANAGER™


VMWARE vREALIZE® BUSINESS™ ENTERPRISE



INTERCONTINENTAL HOTELS GROUP

Ensuring an Enjoyable Stay IHG is one of the largest hotel companies in the world, with 4,800 hotels operating in more than 100 countries. The company is moving to a cloud-based infrastructure to deliver services to its properties and to more than 750,000 guest rooms.

CHALLENGES• Modernise an existing IT infrastructure for scale and agility

• Deliver mobile apps, Web services, and other technologies to differentiate in a changing, competitive industry with a seasonal business

• Ensure applications run smoothly 24 hours a day

SOLUTION• A virtualised, cloud-based infrastructure

• A provider with scale and breadth to handle worldwide needs

• Partner-provided technologies and approaches that support business efficiency

IMPACT• Cloud services and Web apps delivered to more than 4,800 hotels and 750,000

guest rooms in over 100 countries

• Software-defined cloud architecture that allows rapid development and deployment of new guest services, and supports business growth at scale

CloudDelivered with

VMWARE vCLOUD® AIR™ NETWORK

VMWARE vREALIZE® SUITE

VMWARE vSPHERE®


“The future of hospitality is the end- game. The winners are going to be those who can leverage this technology to enable a better guest experience.”

ERIC PEARSONCHIEF INFORMATION OFFICER INTERCONTINENTAL HOTELS GROUP DENHAM, ENGLAND


CHITALE DAIRY

Modernising Dairy Production Chitale Dairy, which produces 400,000 liters of milk per day as well as cream, butter, and yogurt, remotely manages a herd of almost 200,000 cows. Most are owned and cared for by 10,000 small family farmers. Chitale is helping its satellite farmers keep their cows healthy and productive through its “Cows to Cloud” program.

CHALLENGES• Support satellite farmers with animal and herd health management tools and information

• Raise milk quality and yield per cow

• Improve breeding programs and the quality of livestock

SOLUTION• 25 business-critical applications and data about 200,000 cows in the private cloud

• Automated operations management, disaster recovery, and software-defined security

• Improved access to cow and herd health data by dairy farmers via daily text updates

IMPACT• Greater milk production, with herd sizes reduced tenfold

• Grazing land freed up to grow cash crops, further boosting family incomes

• New connections and opportunities for best-practise sharing among farmers

CloudDelivered with




VMWARE SITE RECOVERY MANAGER™

VMWARE vSPHERE®


“The whole idea of using cloud computing is to scale … to farmers … where information on every cow is available in a cloud …accessed through the Web.”

VISHWAS CHITALECHIEF EXECUTIVE OFFICER CHIEF TECHNOLOGY OFFICER CHITALE DAIRY MAHARASHTRA, INDIA


SAFEGUARD BRAND AND CUSTOMER TRUST | 39

SAFEGUARD BRAND AND CUSTOMER TRUSTEvery digital business is a potential target for an attack, and no one wants to be in the headlines over a site hack or data breach. Our customers are rethinking their approach to security, leveraging innovative technologies like network virtualisation to ensure the safety of their digital businesses.

ZETTAGRID

Simplifying IT with IaaS Zettagrid is an infrastructure-as-a-service (IaaS) provider offering customers an advanced self-service cloud computing platform. The company works with third-party partners and customer IT departments to deliver managed services.

CHALLENGES• Offer a differentiated infrastructure alternative

• Simplify networking for partners and customers, and enable easy resource deployment

• Reduce operational complexity of storage management

SOLUTION• Software-defined private cloud and hyper-converged infrastructure

• Network virtualisation with micro-segmentation

• IT automation and self-service provisioning

IMPACT• Revenue growth with the monetisation of freed platform resources redirected to clients

• Competitive differentiation, with simplified networking and infrastructure deployment

• Customer engagement model for self-service, and time and cost savings

• Capacity for IT to scale and grow with the business

SecurityDelivered with

VMWARE NSX®

VMWARE vCENTER SERVER®

VMWARE vCLOUD DIRECTOR®


VMWARE vSPHERE®

40 | SAFEGUARD BRAND AND CUSTOMER TRUST

“This to me is like when the Internet was born in the '90s. The same feeling, the same enthusiasm, the same way of thinking of things differently.”

NICKI PEREIRACHIEF TECHNOLOGY OFFICER ZETTAGRID PERTH, AUSTRALIA

zettagrid


“Today, when customers say they want a custom solution that integrates deeply into their network, instead of having to buy physical equipment and integrating it into our environment, we are able to roll it out with a templated approach, driving down the total cost of ownership for our end customers, providing greater flexibility and security to them.”

MAX LIPOVETSKY CHIEF EXECUTIVE OFFICE GLOBAL SPEECH NETWORKS AUSTRALIA


GLOBAL SPEECH NETWORKS

Accelerating Deployment with Network VirtualisationA pioneer of cloud contact center services in Australia, GSN has led its market in delivering the first deployments of many new technologies and innovations since its inception. GSN is staying ahead of its industry peers with a unique and agile approach to their custom solutions.

CHALLENGES• Reinforce customer privacy over live communications

• Minimise application development time

• Ensure high availability for telecommunications

SOLUTION• Network virtualisation that can abstract and configure templates from physical servers,

and scale when needed

• Micro-segmentation functions that can isolate and allocate data granularly

• Platform-agnostic advanced load-balancing

IMPACT• Cost-savings and rapid application development with the elimination of physical server

configuration

• Increased customer privacy and security provided by micro-segmentation

• High availability and zero customer downtime


VMWARE NSX®


“We’re seeing a remarkable change occur in the marketplace. Our customers are struggling with that change. They’re looking to us to provide innovative products … and do it in a very agile way.”

EDWARD RODDENCHIEF INFORMATION OFFICER SUGARCREEK WASHINGTON COURT HOUSE, OHIO


SUGARCREEK

Delivering Brandworthy Food Solutions SugarCreek is a co-developer and manufacturer of specialty, snack, and other prepared foods for some of the biggest brands in the United States. It's also the largest privately held producer of bacon. The company uses sophisticated and innovative technologies to respond to industry disruption while growing the business and developing a sterling reputation for quality.

CHALLENGES• Leverage technology to drive quality and production standards

• Support strategic business goals for expansion and growth

• Ensure the security of company and customer data in a competitive industry

• Eliminate silos and reduce operating expenses

SOLUTION• A software-defined private cloud with IT automation

• Network virtualisation with micro-segmentation

IMPACT• Greater customer confidence and satisfaction due to enhanced security capabilities

• Expanded business offerings and new revenue growth

• Automation for reduced operational expenditures


VMWARE NSX®



UNIVERSITY OF NEW MEXICO

Centralising IT infrastructure in the CloudFounded in 1889 as a flagship institution, the university occupies nearly 800 acres near the old Route 66 in the city of Albuquerque, New Mexico, USA. Students and staff are engaged in a very comprehensive range of educational, research, and service programs. The university’s faculty members include some of the most influential minds in academia.

CHALLENGES• Slow and inconsistent delivery of IT infrastructure services

• Personal data of over 40,000 students and staff, which needed to remain secure

• Insufficient resources to manage IT infrastructure at departmental level

SOLUTION• Infrastructure as a service (IaaS) to centralise the management of core IT functions

• Enable fast provisioning of virtual machines to meet scalable demands

IMPACT• Enabled departments to adopt new technology quickly by leveraging IaaS

• Freed up IT staff to focus on strategic initiatives by automating manual processes

• Reduced IT costs by virtualising their networks

• Increased efficiency by centralising IT infrastructure management


VMWARE NSX™

VMWARE VREALIZE™ AUTOMATION™


“When a department needs a system, they no longer have to order the system, wait three weeks, provision it, so on and so forth. Now the entire process, which involves logging onto a self-service portal and clicking a few buttons, only takes 20 minutes. On top of that, the cost of running a virtual machine (VM) instead of a physical server is dramatically cheaper”.

BRIAN PIETREWICZ DIRECTOR OF COMPUTING PLATFORMS UNIVERSITY OF NEW MEXICO


“We’re seeing a much greater adoption – and excitement, quite honestly – among our staff at being able to work whenever they want to, from wherever they want to...”

PATRICK STRECK DIRECTOR OF IT SERVICESBAYSTATE HEALTH


BAYSTATE HEALTH

Staying agile in a rapidly changing industryBaystate Health is one of the largest healthcare organisations in the New England region of the USA. In a rapidly changing healthcare industry, Baystate is exploring ways to maintain its leadership position. With over 12,000 employees and 150,000 patients, the organisation’s IT infrastructure needs to be optimised for performance and availability.

CHALLENGES• Reducing organisational risk, while increasing agility

• Ensuring patient privacy and data security

• Maximising workplace mobility for doctors and other staff members

SOLUTION• Micro-segmentation of critical functions to enhance network agility, robustness

and security

• Secure data accessible anywhere, anytime

IMPACT• Central management of data across multiple data centres

• Yearly savings of an estimated USD $3.5 million

• A highly stable, yet flexible, foundation for future growth

CloudDelivered with

VMWARE NSX™


We hope these stories inspire you.We’re passionate about what’s possible when our customers take a software-defined approach to business. Wherever your company is on its journey, we look forward to helping with your digital transformation. Let's continue the conversation.

To learn more about the customer transformations featured in this book and view a complete list of sources, please visit www.vmw.re/digitalshift.

Sources1. CIO Vantage, vmware.com: “Accelerating Your Organisation's Digital Transformation: An IDC Brief Sponsored by

VMware,” January 2016, page 4.

2. Wall Street Journal: “Coca-Cola Names Alan Boehme CTO, Replacing Jim Scholefield,” July 2, 2015.

3. The “Impact” claims presented in this book are sourced from the approved customer reference stories listed at www.vmw.re/digitalshift.

Copyright © 2016 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. VMware products are covered by one or more patents listed at http://www.vmware.com/go/patents. VMware, AirWatch, Horizon, NSX, vCenter Server, vCloud, vCloud Director, vCloud Suite, vRealize, and vSphere are registered trademarks and App Volumes, Site Recovery Manager, User Environment Manager, vCenter, vCloud Air, vCloud Architecture Toolkit, Virtual SAN, vRealize Automation, vRealize Automation Enterprise Public Cloud Extension, vRealize Business, vRealize Operations, vSphere Enterprise Edition, vSphere Enterprise Plus Edition, vSphere Integrated Containers, vSphere with Operations Management, and Workstation Player are trademarks of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

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http://www.vmw.re/digitalshift

https://www.vmware.com/ciovantage/wp-content/uploads/2016/01/IDC-Infobrief-VMware-Digital-Transformation.pdf

https://www.vmware.com/ciovantage/wp-content/uploads/2016/01/IDC-Infobrief-VMware-Digital-Transformation.pdf

http://blogs.wsj.com/cio/2015/07/02/coca-cola-names-alan-boehme-cto-replacing-jim-scholefield/

http://www.vmw.re/digitalshift

http://www.vmware.com/go/patents

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