The road less travelled—a journey to launching an API

Madhu NutakkiVice President, Digital Presence Technologies

Kaiser Permanente

10 Lessons Learned

1.Courage2.Education/Teaching3.Business Case (Member Experience)4.Strategy/Execution5.Support/Teamwork6.Stakeholders7.Technology8.Communications9.Developer Marketing10.Code-a-thons (A way of life)

Courage

Educating/Teaching

(a.k.a. member experience)

The Business Case

Support/Teamwork

Stakeholders

The Technology

Communications

“The greatest problem

with communications

is the assumption that

it has taken place.”

George Bernard Shaw

Developer Marketing

Code-a-thons

The New Road to Digital Health

Thank you

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