the retail chain management system

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Page 1: The retail chain management system

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HomePProjectrojectRetail Retail

ShoppingShopping

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Ravinesh KumarRavinesh KumarE-mail – [email protected][email protected]

The Retail Chain Management SystemThe Retail Chain Management System

The Basic The Basic ConceptConcept

ByBy

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The Idea And Their Implementations

The RequirementsThe Requirements Idea BankIdea Bank ExperienceExperience ImplementationImplementation

Valuation in Monetary TermsValuation in Monetary Terms

The ProblemsThe Problems

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The Retail Chain Management SystemThe Retail Chain Management System

THE STORYTHE STORY

Mr. A wake up in the morning at sharp 4:30 AM and going out everyday for morning walk / jogging. After he return back taking tea/coffee. Interval of half an hour brushing with costly brand of brush and toothpaste. At 8:00 in the morning saving their beard with Park Avenue saving cream and 7:00 O’clock blade. Before 8:30 AM going bathroom to have a bath with Reynolds company soap & shampoo. Sharp 9:00AM on dinning table and at 9:30 Am leaving for the office. This is a daily routine of maximum number of people in our country and every body using some products according to their affordable capacity.

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The Retail Chain Management SystemThe Retail Chain Management System

Monthly Budget of Mr. A

Let’s start with Jogging.

Jogging suits with a pair of shoes.Tea /coffee which needs sugar and Milk.Tooth paste and tooth brush. Complete saving kit. Bathroom Soap and Shampoo. Bathing dress kit. Lunch set and all eatable items. Office Dress. Office Gadget like Pen, Laptop and Calculator.

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By Their Occupation By Their Occupation By Their Source of IncomeBy Their Source of Income

Our Respected Customer Categorizes By Two Our Respected Customer Categorizes By Two MethodsMethods

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By Their OccupationBy Their Occupation

Every establishment have three categories of staff such as:-

Labor Class Officers Class Managerial and Administrative Class

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The Retail Chain Management SystemThe Retail Chain Management System

In our country there are three types of Customer, Categories on the basis of their Occupation.

Customer without warranty and Guaranty card. Customer with warranty and Guaranty card. Customer with Warranty & Guaranty card and with

a nice Presentable Packaging.

In early days FMCG company were conducting survey and expense even heavy amount to know which brand of their respected customer using products and upto what volume of such products they can use.

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The Retail Chain Management SystemThe Retail Chain Management System

Why can’t every Fast Moving Consumer Goods (FMCG) or Consumer Packaged Goods (CPG) conducting a survey within their own Business Premises which will be free of cost?

Because this will be very little sample.

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The Retail Chain Management SystemThe Retail Chain Management System

Some Myths Corrected Automatically.

Myth 1 – The larger the range of products, the more customer-centric I am.

Myth 2 – Better technology (read CRM) leads to better customer service.

Myth 3 – Launch a product and the customer will start using instantly.

Myth 4 – The only way to get a customer is from competition.

Myth 5 – Just advertise and - You will sell. Myth 6 – No difference between marketing & selling. Myth 7 – In the absence of relationships ‘trust’ builds

financial brands.

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Retail Chain Management SystemRetail Chain Management System

All the shops will be register under a single company whose work will not only care taker of all retail shops but supply of their selling items too.

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Retail Chain Management SystemRetail Chain Management System

Responsibility and Accountability

Registered Under Companies Act 1956. Supply of Selling Items. Care taker of all Retail Shops. Appointment of Labors and Staff. Audit of Registered Office. Tax and Duties.

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Retail Chain Management SystemRetail Chain Management System

Benefits Customer gets genuine products. Shopkeeper free from all hiccups regarding quality of

products. Government generating revenue regarding tax and

duties. Free from all mental and physical harassment, Set once

budget by customer and get every month budgeted items at their door.

Transparency Very easy to maintain the Stocks and other Books.

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Registered Company and Their Registered Company and Their Working StyleWorking Style

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The Quality and The QuantityThe Quality and The Quantity

Well, there are three types of Human Requirements

Basic Requirements:- Roti, Kapda Aur Makan Essential Requirements:- Education and Employment Luxurious Requirements:- Car, Summer Vacation Trip,

and so on.

Another part is deserving and affordability.

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Customer Categories on the basis of Their Customer Categories on the basis of Their Source of IncomeSource of Income

Wages. Salary.Remuneration.Pocket Money.

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Customer Categories on the basis of their Customer Categories on the basis of their Source of IncomeSource of Income

A person getting Wages can’t afford Luxurious things but to show respect in their society always spend their income which is beyond their affordability. Because they have no other way that’s why they pay in installments.

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Customer Categories on the basis of their Customer Categories on the basis of their Source of IncomeSource of Income

A Salary getting person always believe Cut your Coat According To Your Cloth but they also have to show respect in their society that’s why they taking help of Loans & Advances to pay their installments.

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Customer Categories on the basis of Their Customer Categories on the basis of Their Source of IncomeSource of Income

A person who gets Remuneration always scare of I.T Department even having enough provision in their Bank accounts but to fulfill their requirements they also taking help of financial institutions to pay the installments of their Luxurious Requirements.

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Customer Categories on the basis of their Customer Categories on the basis of their Source of IncomeSource of Income

To maintain the Status, a person getting Remuneration can’t buy 22 inch LCD TV but to show the status in their society a person getting Salary and Wages can buy 32 Inch or 43 Inch LCD TV.

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Customer Categories on the basis of their Customer Categories on the basis of their Source of IncomeSource of Income

Unemployed Youth

Apart from all above three categories one another category whose source of income is pocket money and this category of people neither scare from Income Tax Department nor go to any Financial Institution. Therefore, this category of people always believes Cash On Delivery (COD) mode of payment. Their morning starts with MP3 gadgets and end with smart phones. One biggest thing is such category of people are brand conscious.

Moreover, they always not only maintain the status of parents but believe to show their own status according to their friends circle. These categories of people are always infamous for Extravagance.

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The Shops and ShopkeepersThe Shops and Shopkeepers

A shopkeeper is an individual who owns a shop. Generally, shop employees are not shopkeepers, but are often incorrectly referred to as shopkeepers. Today a shopkeeper is usually referred to as a manager, though this term could apply to larger firms (i.e. multiple shops). In many south Asian languages like Hindi, Urdu, Punjabi, etc, a shopkeeper is known as a 'dukandar'.

Well, there are so many types of shops dealing in different types of product. They are divided into variety of shops selling variety of customer’s requirements. In a departmental store customer gets all requirements under same roof that’s why I have a idea that can change the retail chain system under different roof and selling different products.

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The Shops and ShopkeepersThe Shops and Shopkeepers

What I want to do is having different roof and selling different products but registered under a same company, and buying product in a bulk to supply the consumer products. Therefore, I would like to introduce an internet based marketing which will give shape of departmental store.

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The Registered Company

Warehouse

The Retailer The Manufacturer

Website

Supply Consumer

Requirements

I would like to joint all retail shops by a single window system where consumers order and shopkeeper supply their requirements at their door.

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The Concept

Client Unit

Client Unit

Client Unit

Client Unit Client Unit

Client Unit

Client Unit

Client Unit

Client Unit

Central Unit

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The Shops and ShopkeepersThe Shops and Shopkeepers

Today, we are opposing US based retailing company because scaring they may be shuck our already established retail shops. This may be a huge reply of this US based retail chain system.

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The Shops and ShopkeepersThe Shops and ShopkeepersTo implement this huge project, all manufacturing company busy in retail consumer products, needs to establish Warehouses divided into different zones in all over country.

The Benefits of Online Retail Chain System

Consumer gets all products over a mouse click and no need to move one shop to another.

Shopkeepers easily access their Books of Accounts including opening and closing stock.

The time and money both in the hand of consumer till they get delivery of the products.

Manufacturer and shopkeepers easily stop duplicity of products. Government gets Revenue as Tax and Duties. Shopkeeper free from bargaining headache. Every shop gets their TIN No. online. It’s very much similar to 20-20 or IPL. Its very smooth process. But who will bell

the cat. However, every manufacturer should show a training program in their

Memoranda Books before they get license from government.

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Customer A/c in the Web PageCustomer A/c in the Web Page

The Monthly Budget of Mr. A

No. Items Rate @ Quantity Total price of product

Status

Pending

Delivered

Total

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Customer A/c in the Web PageCustomer A/c in the Web Page

In the Year 2012 Home Budget of Mr. A

No. Items

J F M A M J J A S O N D

Total

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The Beginning The Beginning of of

Basic Basic ConceptsConcepts

The Retail Chain Management SystemThe Retail Chain Management System

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Thank You Thank You