the office of financial services quarterly all hands meeting february 15, 2013
TRANSCRIPT
The Office of Financial Services
Quarterly All Hands Meeting
February 15, 2013
Agenda
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• Staff Updates (Mike)
• FY 2013 Priorities and Year to Date Accomplishments (Mike)
• Office of Risk Management (Doug & Richard)
- URM Process
• North Residential District (Al/Regina/JC)
- Project Overview
- Financial Overview
• Quarterly Award Program (Mike/Kathy/Von)
• Updates on Other Key Initiatives (Mike/John/Von/Jeannette/Kathy/Ginny)
Staff Updates
Staff Updates
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New Team Members and Promotions (since October 2012)
JC (John) Speiser – Senior Debt Analyst
Doug Huffner – Director University Risk Management
Rayne Bateson - Promoted to Third Party and Scholarship Coordinator
Carinna Butters - Collections Coordinator
Debra Lai - Information Associate Processing/Internal Payments (formerly held a student position)
Richelle Alamo - Business Analyst
OFS FY 13 Priorities and Year to Date Accomplishments
Review - OFS FY 2013 Priorities
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Strategic:
1. Support Tech Commercialization initiative and assist in OSU fund management.
2. Continue to identify, troubleshoot, and problem-solve risk management issues, pinpointing exposures that require action and solutions.
3. Continue to promote business relationships and opportunities that bring about improved services and better returns to the University’s bottom line.
4. Opportunistic growth and acquisition opportunity support.
5. Value and foster relationships with other University departments.
Financial:
1. Maintain lowest-possible cost of capital without incurring undue interest rate or other risk.
2. Continually review investment portfolio characteristics to prudently optimize yield and cost-effectiveness.
3. Enhance cash flow forecasting abilities (2 and 3 year).
4. Focus on OFS FY2013 budget by systematically reviewing resource allocations to ensure resources are being expended in the most cost-effective manner and consider adjustments in support of the University's strategic goals.
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Review - OFS FY 2013 Prioritiescontinued
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Operational:
1. Focus on Bank Reconciliation process and implementation of new software and complete roll off of FoxPro applications throughout OFS.
2. Streamline and modernize business processes to move towards more efficient and cost effective processes.
3. Identify and implement tools and methodologies to improve accuracy, integrity and consistency of financial data.
4. Strengthen and improve the quality of financial reporting to transform current reporting into useful management tools.
Organizational:
5. Complete moves to Stadium and Gateway space and build-out of OFS team.
6. Continue to develop a well-trained, high-performing, diverse workforce that effectively meets changing mission requirements and program priorities.
7. Support the talent development of our employees through professional development, career development, and improved performance management.
8. Continued focus on making Financial Services a ‘destination of choice’ at OSU for our internal and external partners.
FY 2013 YTD Accomplishments
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Accomplishment Priority Category
Successful Parking Transaction Closing Strategic
Completed 20-year Wind Power Purchase Agreement Strategic
Negotiated 2-year Power Supply Agreement with AEP Energy Strategic
Secured lower-rate financing for OSU Physicians and Campus Partners Strategic/Financial
Developed new 3-year University cash forecast tool Strategic/Financial/ Operational
Developed University Risk Assessment tool/model Strategic/Financial/ Operational
Selected and funded new ultra short term investment solutions Financial
Completed various financings, including refinancing higher rate bonds, parking related bond defeasance, QECB’s, and new subordinated student housing bonds
Financial
Transferred OSU payroll program to Huntington bank. Financial/Operational
FY 2013 YTD Accomplishments
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Accomplishment Priority Category
Outsourced check printing for donor gift trust and annuity payments Financial/Operational
Implementation of CASHNet e-payment solution and Travelex international student payment option Operational
Conversion to online processes: financial responsibility statement and electronic 1098T opt-in
Operational
Compliance: process improvements which facilitate timely return of uncashed refunds to the DOE Operational
Process improvements which facilitate the timely deposit of all funds (including scholarship checks) in accordance with Ohio Revised Code Operational
New investment custodian Northern Trust Operational
Successful annual PCI credit card processing compliance audit Operational
Implementation of new human subject research payment card program for the Office of Sponsored Programs Operational
FY 2013 YTD Accomplishments
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Accomplishment Priority Category
New self-funded worker’s compensation banking structure Operational
Number truncation for remote deposit capture and lockbox services Operational
Successful transition to newly renovated locations Organizational
Strategic New Hires Organizational
Significant investment in employee training, certifications, business memberships Organizational
Launch of OFS and B&F Employee recognition programs Organizational
University Risk Management
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University Risk Management (URM)Office of Risk Management
University Risk Management (URM)Compliance and Risk Assessment Overview
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University Risk Management (URM)Office of Risk Management
University Risk Management (URM)Risk Categories and Examples
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North Residential District(Sophomore Housing)
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North Residential DistrictOverview
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• Sophomore students required to live on campus by the 2015-16 academic year
• Aligns with the mission to foster greater academic success, connection and engagement with the university community, and appreciation for diversity
• Project will increase the number of beds in the district by 3,200 and will be delivered in two phases
• Once complete the total number of beds in this district will be 6,400
• Project includes new dining, recreation, and other support facilities
• Significant investment in supporting infrastructure
• Guided by the North Residential District Plan, Second Year Transformational Experience Program (STEP), and One University Framework Plan
• Total project construction cost is approximately $396M
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North Residential DistrictOverview
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http://www.youtube.com/watch?v=cRj4HOY_h0M
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North Residential DistrictFinancing Principles
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• Utilize a separate, limited revenue security structure to finance self-supporting student housing project
• Maintain University control and support an integrated living and learning housing model
• Avoid significant added expense and loss of control involved with private, third party arrangements
• Maintain flexibility to manage pricing at University level
• Leverage University funds ($46M) to minimize impact on students with a focus on maintaining housing accessibility and affordability
Implement a strategic new debt security structure to finance student housing projects
Summary of FinancingSeries 2013 Special Purpose General Receipts Bonds
Term Sheet
Issuer: The Ohio State University
Security and Pledge of Revenues:
Pledge of gross revenues from the University’s student housing, dining and recreational sports systems. These revenues will remain part of General Receipts, but the gross pledge of these revenues will be subordinate to the General Receipts Bonds.
Ratings: Moody’s “Aa2” and S&P “AA-”
Size: $350,000,000
Average Yield 3.02%
Use of Proceeds: Construction and development of several projects as part of the University’s North Residential District Transformation (NRDT), including capitalized interest and cost of issuance
Capitalized Interest: Interest capitalized through December 1, 2014
Principal Maturities: Amortizing structure from years 10 through 30, principal maturing annually June 1, 2023 to June 1, 2043
Rate Covenant: 1.1 x
Optional Redemption: 10-year par call
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Quarterly Award Program
Program Overview
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2013 will mark the beginning of the Quarterly Office of Financial Services Employee Recognition Awards.
The program developed specific to OFS that recognizes OFS accomplishments during the previous quarter.
Once Fully implemented the entire program will consist of both immediate recognition tools and quarterly awards.
The goals of the program are to recognize, honor, and congratulate OFS staff members for excellence in their work; to build staff morale; to create and sustain a workplace
culture committed to achievement and pride and to provide additional opportunity to communicate current OFS initiatives and achievements across the organization.
Coming Soon – Immediate Recognition Program
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Immediate Recognition provides opportunity for anyone to say “thank you" or "good job" or "congratulations" to our coworkers.
WOW Boards – The Office of the University Bursar already utilizes WOW Boards as an opportunity for any employee to recognize another for a job well done or to just say thank you.
Send KUDOS – B&F is collaborating with the OCIO to web based electronic staff recognition tool called KUDOS.
MANAGERS Recognition: As part of the B&F staff awards, managers/supervisors tokens to be given to employees to recognize a job well done and thank them for their efforts.
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Quarterly Award Criteria
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Nominees for Quarterly Awards have shown initiative to go above and beyond what would be considered part of the employee’s or team’s normal job duties in one or more of the following areas:
• Innovation/Initiative/Simplification – Project or process improvement that aligns with our mission and/or streamlines our operations.
• Collaborating as one University – Outstanding commitment to teamwork by thinking creatively, removing boundaries, and communicating effectively.
• Outstanding Customer Service – Excellent service that exceeds our customers’ (internal or external) expectations.
• Commitment to Excellence - Excellence in any endeavor that enhances the workplace and creates a positive work environment and culture.
This Quarter’s Award
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• 8 Nominations were received:
- Dave Jones – Outstanding Customer Service - Al Rodack – Outstanding Customer Service
- Brianna Knott – Commitment to Excellence - Kathy Dillow – Commitment to Excellence
- Claudia Perez – Commitment to Excellence - Tony Newland – Collaborating as One and Outstanding Customer Service
- John Rumer – Commitment to Excellence
- Richard Adams – Collaborating as One University
• Nominations that meet the stated criteria will automatically be submitted for consideration for the Business and Finance Monthly Award Program.
• Nominations for the next quarterly award can be made at any time by going to the OFS website and clicking on the OFS Award tab.
And the Winner IS
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AND THE WINNER
OF THE 1ST
OFFICE OF FINANCIAL SERVICES
QUARTERLY
RECOGNITION AWARD IS…………
Tony Newland
Updates on Other Key Initiatives
Other Updates
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• Green Office Certification
• Outreach Activities• Faith Mission• Firefighters 4 Kids• Future
• BRICK article ideas
• Campus Campaign
• Pelotonia
Questions/Comments?Questions/Comments?