GOBIERNODE ESPAÑA

MINISTERIODE EMPLEOY SEGURIDAD SOCIAL

DE EMPLEO ESTATALSERVICIO PÚBLICO

2015

Prospective studyof the

Advanced ICT Servicesfor Companies

in Spain

The Occupation Observatory

For more information:Public State Employment Service

www.sepe.es901 11 99 99

The dynamics of the Spanish economy are leading Spanish companies to sustain an increased effort to heighten their competitiveness, focusing their attention on the development of a business that entails improved organisation and implementation of technologies pertaining to their activity.

European governments have developed the Digital Agenda for Europe in 2020, structured around six goals: To promote the deployment of networks and services, Develop the digital economy, Improve e-Administration, Reinforce confidence in the digital field, Advance the R+D+i system in the ICT and Encourage digital inclusion and employability.

In order to contribute to the transformation that companies must undergo as demanded by the market, an activity exists with its own identity: advanced services for companies and, specifically, those related to information and communication technologies.

In this survey the SEPE Occupation Observatory analyses the industry to acquire information on its situation and evolution, its future potential, which occupations have the best employment perspectives, which competences are most requested by companies and the training needs generated by specialisation of new activities and the permanent and rapid technological changes.

This survey looks at three main aspects:

9 Consideration of this sector as a source of employment generation.

9 Identification of the occupations with the most employment requirements.

9 Evaluation of the current professional training regarding the training needs of the new jobs that will be generated.

The Advanced ICT Services for Companies

www.sepe.esWe’re working for you

NIPO PDF: 274-15-210-7

Catálogo de publicaciones de la Administración General del Estadohttp://publicacionesoficiales.boe.es

At the Public State Employment Service (SEPE) we work in liaison with the Autonomous Communities to improve job-related management for citizens and employers.

Relevant occupations

At present there are in our web a wide variety of professionals to consult profiles.

Main occupations, with the best perspectives

9Computer programmers

9Technical and Computer Science engineers

9Applications analysts and/or software designers

9Analysts - Programmers and web and multimedia designers

9Higher and technical telecommunications engineers

9Cybersecurity specialists *

9Systems analysts

9Experts in social media and mobility (Community manager) *

9Graphic and multimedia designers

9Experts on website positioning *

9Systems and network administrators - Higher technicians in equipment installation / maintenance and repair

9Databases and computer networks specialists

9Data scientists

Emerging occupations

9Cloud systems administrators *

9Coordinators for general ICT staff teams *

9CTO experts on WEB technologies *

9Front End developers (as opposed to Back End) *

9Virtual reality specialists *

9Experts in UX design (user experience) *

9HPC experts *

9Physicians

9BYOD ecosystems managers *

9Project managers *

9Growth Hackers *

9Mathematicians

9Modellers *

9Software testing *

Main training requirements by areas

Development and programming

9In software and languages such as Java, .Net, PHP, HTML5, SQL, Oracle, J2EE, Javascrip, Spring; Scrum, Jenkingsc

9ERP, SAP Business One

9Linux

9Cloud applications

Certifications

9ITIL, MS development, ISACA, Cisco, MS server, Red Hat, CISSP, PMP

9Brocade, CCNP, CCIE, JNCIE, JUNIPER

Security

9IP environments, Firewalls and SBCs, IDS/IPS, WAF.

9Firewalls, routing

9Hackers, networks

Networks and virtualisation

9Wireless environments and complex networks, Networking

9DNS management

9Onsite virtualisation, cloud or combined

9Virtualisation technologies: Citrix, VMware

Challenges for the industry

In order for ICT to be implemented in all production sectors, the challenges entailed by their development must be faced. Such as:

9 Maintaining ongoing training, necessary for an industry that is in constant evolution.

9 Balancing offer and demand, because the rapid growth of the ICT sector requires professionals who are trained and have experience.

9 Promoting Spanish presence in the international markets. 9 Reducing the digital gap between the small and medium enterprises with the large corporations.

9 Adapting ICT to the individual needs of each industry.(*) In italics the occupations that do not have a National Occupation Code

(NOC)

Situation of the industry

Information and Communication Technologies are changing the way we work, and they are determining elements for economic advancement, and increased company productivity and competitiveness.

Activities related to ICT have maintained an upwards trend in their economic indicators and they have now spread to all sectors of the productive system, although at different levels of implementation and development.

Estimations indicate that over the mid-term there will be a great need for professionals to cover the requirements derived from ICT development and implementation in all areas of society. The majority of companies surveyed state that they foresee an increase in employment over the mid-term.

Expectations for job creation by department

The industry is characterised in that the training level of its workers is higher than other sectors, with a large number of professionals coming from universities or from vocational training.

Specialisation and qualification of the jobs and the constant innovation in the services provided require a wide offer of training options, both by the Government, at its various organisational levels, and by the companies themselves for their workers.

Project development

Computer-systems department

Commercial

Research

R+D+i

Customer service

Marketing - Publicity

Administration

Training - Teaching staff

Quality

HR

20,34%

18,94%

13,30%

11,11%

11,11%

8,29%

8,29%

2,97%

2,35%

1,56%

1,10%