the hotel show 2015 post show report

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OFFICIAL POST SHOW REPORT 2015 28-30 SEPTEMBER 2015 DUBAI WORLD TRADE CENTRE

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100% hospitality for the global hotel, restaurant, cafe and foodservice industry

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  • OFFIC

    IAL P

    OST S

    HOW

    REP

    ORT 2

    015

    28-30 SEPTEMBER 2015DUBAI WORLD TRADE CENTRE

  • 100% HOSPITALITYfor the global hotel, restaurant, caf and foodservice industry

    The Hotel Show Dubai reflects an exciting and progressive market. The new build pipeline across the Middle East and Africa creates ongoing demand for products and services, and this, together with the need to refurbish, refit and refresh existing properties, drives the need for global suppliers and brands.

    It is no surprise that suppliers and brands selling to managers and owners from hotels, restaurants, resorts, leisure and entertainment facilities, cafes, bars and clubs see great opportunities for doing business and connecting in Dubai at the industrys largest event. Dubai is a world class destination, a world travel and trade hub, and not only sits at the heart of hospitality and tourism in the Middle East and Africa but is up there in the worlds top destinations.

    16thedition

    606exhibitors

    visitors17,878

    exhibiting countries

    48

    total attendance24,729

    country pavilions

    162015 OVERVIEW

    TECHNOLOGY AND SECURITY

    INTERIORS, LIGHTING AND DESIGN

    OPERATING EQUIPMENT AND SUPPLIES

    FACILITIES MANAGEMENT

    HORECA AND FOODSERVICE

    HOTEL BUILD

    HOTEL SERVICES

    KITCHENS AND BATHROOMS

    RETAIL FRANCHISE

    CLEANING AND LAUNDRY

    EXHIBITOR PROFILES

    more attendees than in 2014

    39.1%

  • VISITOR PROFILE

    64%of visitors are key decision makers,

    purchasers or buyerssourcing technology &

    security products

    23%

    of visitors are sourcingnew suppliers

    48%

    sourcing interiors, lighting, design

    products

    31%

    Good, interesting, best show around the world showcasing everything; lighting, interiors etc. Great to have a single platform for the entire hospitality industry. Helps to keep updated, get new ideas and find new innovations.

    David Brown, General Manager Fraser Suites

    US$1.6bn 109countries

    value of orders placed by visitors

    MAIN PRODUCTS VISITORS COME TO BUY (%)

    Visitors came from

    Retail franchise

    HORECA & food services

    Facilities management

    Hotel build

    Kitchens & bathrooms

    Operating equipment & supplies

    Hotel services

    Technology/security

    Interior, lighting, design

    JOB FUNCTION (%)

    This is my first visit to the show; we have hotel projects ongoing in South Africa and have found the products we came looking for. I have successfully sourced several companies and overall think the show is great.

    Sadra Fateh, Managing director, Apravista Investment

    GEO REGIONS (%)International

    Middle East & Africa

    86

    14

    PR & mediaFront office

    FinanceSecurity

    Retail and mallsReal estate

    HousekeepingOperations & maintenance

    Restaurants, cafes, bars, and nightclubsArchitecture

    F&BFacilities management

    Hotel and accommodationInterior design

    22

    344

    55

    68

    1011

    1315

    16

    913

    17

    17

    19

    31

    1822

    23

  • Proud to confirm that this years event was by far the best exhibition of the year. With confirmed orders expected to top over US$12 million of new trade that was made possible very much because of the high quality of visitors in hospitality procurement and contracting. Great show, our 9th year and we will surely be back next year as well.

    Wolfgang Douglas, CEO, Timberwolf LLC

    The Hotel Show has presented us with an excellent opportunity to connect with top level professionals from the hospitality industry in the Middle East who have a real interest in Japan. Despite this being our first time at the show, we already have a number of potential business tie-ups lined up post-show. An absolute must for any organisation in the hospitality industry with links to the region.

    Tak Ohta, Head of operations, Japan Leading-Edge Foundation

    The Hotel Show has been an amazing event for Castello with over 50 prospective leads for hotels, safari lodges and international resorts with potential orders over US$10 million. We will definitely be back next year with a new range of product designs.

    Laurie Clayden, CEO and designer, Castello Luxury Baths

    US$89.9mworth of business deals generated as a result of the show

    89% view the event as important

    to help achieve their business objectives

    of exhibitors re-booked onsite for 2016

    46% over

    68%suppliers exhibit

    to generate new sales

    67%suppliers exhibit to

    increase awareness of their company in the region

    The hotel show is a fabulous exhibition and we recommend it for any supplier looking for a high-quality platform in the GCC. It truly is the best way to get yourself out there. We have been participating for over 10 years now and it is the perfect format for meeting with solid buyers and creating long-term partnerships.

    Ingrid & Isabelle, Ingrid Lesage Belgium

    EXHIBITOR FEEDBACK

  • MARKETING & PR THAT WORKS

    TOTAL REACH ACROSS PR,

    ADVERTISING, EMAIL MARKETING,

    SMS, SOCIAL MEDIA AND WEB

    204mTOTAL CAMPAIGN VALUE

    82.9mUS$3.1m

    BUILDING A GLOBAL COMMUNITYUP FROM 101m IN 2014

    PR VALUE

    PR REACH

    UP FROM US$1.8m

    IN 2014

    US$3.7mThe Hotel Show has been an amazing event for Castello with over 50

    prospective leads for hotels, safari lodges and international resorts with

    potential orders over US$10 million. We will definitely be back next year

    with a new range of product designs.

    Laurie Clayden, CEO and Designer, Castello Luxury Baths

    A GLOBAL PLATFORM

    KNOWLEDGE AND INSIGHT

    MORE THAN JUST AN EXHIBITION

    Host to more than 16 country pavilions each year - The International Village takes up nearly 40% of the entire show providing the largest display of countries offering thousands of hospitality products.

    Located across 3 halls, visitors are easily able to navigate their way around each country and supplier. With 58% of visitors attending The International Village to source new and innovative products from around the world including Turkey, China, Portugal, UK, France, Italy, Germany, Japan and many more.

    Vision Conference

    In 2015, the Vision Conference brought together over 135 global speakers and top international experts through an extensive programme of keynotes, panel discussions and presentations. Speakers from DCTCM, Nakheel, PwC Middle East, Deloitte, Kempinski Hotel, The Address Dubai Marina, Crowne Plaza, Emirates Green Building Council and many more leading companies spoke on a range of topics across three days.

    TecSec Summit

    New for 2015, the TecSec Summit brought together major technology companies, IT directors, owners and operators from leading hotel and restaurant brands to hear from the likes of Google, Cisco, Travelclick, Sabre, NEC, Crestron and many more. Attendees at the technology & security summit heard about the latest thinking, technology and experiences, and learnt how to adapt to the tech smart guest of today.

    C O N F E R E N C E 2 0 1 5

    Design Theatre

    With sessions by leading architects and designers, attendees at the new Design Theatre discovered the latest trends, colours, collections and concepts in a theatre created by WT Project.

    The Vision Conference always has excellent panelists. I was looking for security technology in the hospitality business and found it very informative and well organised.

    Alfonso Del Corral, Vice President INHOCO

    of visitors attend to source new international products and services

    58%

    total number of delegates

    1,327

    Design theatre sponsor

    WTSTUDIO INTERIOR - ARCHITECTURE - URBANPLAN

  • MARKETING & PR THAT WORKS

    TOTAL REACH ACROSS PR,

    ADVERTISING, EMAIL MARKETING,

    SMS, SOCIAL MEDIA AND WEB

    204mTOTAL CAMPAIGN VALUE

    82.9mUS$3.1m

    BUILDING A GLOBAL COMMUNITYUP FROM 101m IN 2014

    PR VALUE

    PR REACH

    UP FROM US$1.8m

    IN 2014

    US$3.7mThe Hotel Show has been an amazing event for Castello with over 50

    prospective leads for hotels, safari lodges and international resorts with

    potential orders over US$10 million. We will definitely be back next year

    with a new range of product designs.

    Laurie Clayden, CEO and Designer, Castello Luxury Baths

    The 4 week visitor campaign targeted 10,124 contacts across the GCC region to personally invite VIPs and key buyers to the show.

    Telemarketing

    PR and marketing summary

    With 38 media partners supporting the 2015 event, The Hotel Show received extensive

    international and regional coverage. With 5,021 print ads and comprehensive

    digital marketing initiatives, the campaign reached an audience

    in excess of 204m.

    Marketing and PR campaign

    With 159,000 visits, the website is one of the most efficient channels to reach a targeted audience, provide detailed information and support social media activity.

    Online marketing

    A comprehensive campaign to over 60,870 contacts in the UAE, before and during the show, increased awareness and visitor footfall to the show.

    SMS

    Over 15,000 personal invitations were sent by courier and post to all VIPs and key decision makers across the GCC region.

    Direct mail

    204m204m

    US$3.7mTotal campagin value

    82.9mPR reach

    Total reach across pr, advertising, email marketing, SMS, social media and web

    US$3.1mPR valueUS$3.1mPR value

    NEW mobile app

    In 2015 the show launched its first mobile app so attendees can keep up to date with the latest news, navigate the floor plan with ease, find exhibitors and schedule meetings.

    BARS

  • Partners

    2015 PARTNERS AND SPONSORS

    Sponsors

    WTSTUDIO INTERIOR - ARCHITECTURE - URBANPLAN

    Fair PointHotels & Home Furniture

    Strategic Partner

    HOTELSCAFES

  • 17-19 SEPTEMBER 2016DUBAI WORLD TRADE CENTRE

    Sangeeta DhanakSales managerE: [email protected]: +971 4 445 3627M: +971 50 866 8365

    Femi ItiolaSponsorship sales managerE: [email protected]: +971 4 445 3798M: +971 50 463 6040

    Organised by

    JOIN US FOR THE HOTEL SHOW 2016

    To discuss your participation contact: