the eperiece they epect. - mccain usa...
TRANSCRIPT
With the right products and support, you’re good to go.
THE EXPERIENCE THEY EXPECT.
DELIVERED.
Takeout & Delivery How-To Guide
Promotional IdeasTo-Go Products Packaging Mobile Ordering /Delivery AppsThe Opportunity
Ore-Ida® Tater Tots ® (OIF00215A)
Promotional IdeasThe Opportunity To-Go Products Packaging
Takeout and delivery orders are on the rise, and with check averages that are typically higher than dine-in orders, these opportunities are great ways to add new revenues and profits. Use this guide to help prepare your menu, marketing and operations for success.
Takeout & Delivery How-To Guide
THE OPPORTUNITY
DID YOU KNOW? By 2020, an estimated 40% of restaurants’
sales could come from delivery.1
1Restaurant Business, "Potential Sales Mix for Delivery Could Top 40%, Study Finds," August 2017.
Mobile Ordering /Delivery Apps
It can be simple to translate dine-in menu items like burgers for delivery by packing condiments and other chilled toppings on the side.
View this MOLE MAC & CHEESEBURGER >
Anchor ® Battered Mac & Cheese Wedges (50010335) McCain® Extra Crispy 3/8" Fries (1000001223)
Ore-Ida® Tater Tots ® (OIF00215A)
Consumers want the takeout and delivery experience to be as good as dining in. Try these tips for fries and appetizers that will enhance their meals and your profits.
TO-GO PRODUCTS
CHOOSE FRIES WITH:
• Heavy batters or coatings that maintain crispness
• Thicker cuts that retain heat
Promotional IdeasThe Opportunity To-Go Products Packaging Mobile Ordering /Delivery Apps
CHOOSE APPETIZERS WITH:
• Batters instead of breadings for extended crispness
Takeout & Delivery How-To Guide More To-Go Products
Anchor ® Spicy Pickle Fries (1000005137)Harvest Splendor ® 5/16" Thin Fries (MCF03731)
When ordering delivery on a website, consumers will take more time to place the perfect order when offered opportunities to upgrade their meal. McCain products are great premium sides and toppers for higher check totals.
TO-GO PRODUCTS
Takeout & Delivery How-To Guide
Promotional IdeasThe Opportunity To-Go Products Packaging
See All Product Recommendations >
Mobile Ordering /Delivery Apps
More To-Go Products
CREATE UPSELL OPPORTUNITIES WITH:
Fry alternatives—
McCain® Seasoned Tots
McCain® Fresh-Style Skin-On Chips
Appetizers and toppers —
Brew City ® Jalapeño Bottle Caps®
Anchor ® Battered Mozzarella Sticks Anchor ® Breaded Wisconsin Cheese Curds
Regular and unique fry varieties—
McCain® Extra Crispy Fries
Redstone Canyon® Seasoned Fries
DID YOU KNOW?Leading chains report higher check totals for orders made through
their delivery apps than for orders made by their dine-in guests.2
Anchor ® Breaded Wisconsin Cheese Curds (1000005885)McCain ® Extra Crispy 3/8" Fries (1000001223)
2CNBC Sept. 2017
The right packaging is important for protecting the quality, flavor and texture of your meals and for preventing messy travel mishaps. Here are some things to keep in mind when selecting containers and packing food to go.
DID YOU KNOW?Fries are the 3rd most popular
item on Grubhub.3
PACKAGING
Takeout & Delivery How-To Guide
Promotional IdeasThe Opportunity To-Go Products Packaging
32016 Technomic Takeout & Off-Premise Dining Consumer Trend Report
Separate hot and cold items
Seal delivery bag to avoid third-party tampering
Packing Techniques
Mobile Ordering /Delivery Apps
TLC for FriesInsert napkins between fry containers to absorb steam
Use open-top containers placed near the top of the bag
The Perfect Package
Microwave safe (Include reheating instructions for warming later)
Clear to ensure order accuracy Vented to release steam and preserve crispness
Place condiments on the side
This Order is
Good to Go!
Offering takeout or delivery services can add a new layer of complexity to operations, but with the right system, they can easily be integrated into your business. Here are guidelines to simplify operations, speed service and enhance the ordering and delivery experience to encourage repeat orders.
MOBILE ORDERING / DELIVERY APPS
GENERAL GUIDELINES: ONLINE / MOBILE ORDERING:
Takeout & Delivery How-To Guide
Promotional IdeasThe Opportunity To-Go Products Packaging
• Limit third-party services to no more than two for manageability
• Display menu photos to enhance appetite appeal and decision-making
• Make it easy for guests to order from your website or a third- party delivery service
• Establish dedicated employee resources to handle orders
• Offer only menu items that can withstand transport
• Set a manageable delivery radius
• Use suggestive selling within ordering platforms and delivery apps to increase checks
• Set a minimum order amount
More Mobile Ordering/Delivery Apps
Mobile Ordering /Delivery Apps
If you’re thinking about using a third party to provide ordering and delivery service, research your options and decide whether you want a partner who only provides order-placing services integrated with your website or a full-service ordering/delivery partner who lists your restaurant and menu (among others) on its app.
ORDERING-ONLY SERVICES:click to learn more
THIRD-PARTY ORDERING / DELIVERY: click to learn more
Takeout & Delivery How-To Guide
Promotional IdeasThe Opportunity To-Go Products Packaging Mobile Ordering /Delivery Apps
MOBILE ORDERING / DELIVERY APPS
More Mobile Ordering/Delivery Apps
PROMOTIONAL IDEAS
To access customizable takeout and delivery merchandising from McCain,® visit www.McCainIdeaFeed.com/GoodToGoMerchandising.
Takeout & Delivery How-To Guide
Consumers are already interested in ordering food for takeout and delivery, so to get your services to take off, all you really need to do is tell people about them. Takeout and delivery represent revenue that's incremental to your dine-in checks, so you can easily promote them at the table or register, via your web presence or on your to-go packaging and menus.
Promotional IdeasThe Opportunity To-Go Products Packaging Mobile Ordering /Delivery Apps
MERCHANDISE TO-GOTO DINE-IN GUESTS ON:
• Box Stickers• Menus• Business Cards—Call out your
ordering/delivery services with your web address or third-party app
• Your Website with an online form/button
• Social Media Posts
• Table Tents• Counter Cards
PUT REMINDERS ON TO-GO MATERIALS, SUCH AS:
HIGHLIGHT YOUR TAKEOUT AND DELIVERY SERVICES THROUGH:
Takeout & Delivery How-To Guide
For everything you need to make to-go go smoothly, you’re good to go with McCain.®
©2017 McCain Foods USA, Inc. The trademarks herein are owned by or used under license by McCain Foods Limited or by one of its subsidiaries.
Visit www.McCainIdeaFeed.com/GoodToGo for more solutions like these that can help you make your takeout and delivery program easier and more profitable:
• To-Go-Friendly Fries & Appetizers
• Takeout & Delivery Menu Ideas
• Money-Saving Product Rebate
• Tips & Tricks Videos