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  • 8/3/2019 The Chronicle of Healthcare Marketing ~ 08-11

    1/16

    By Emily P. Walker, Special toTHE CHRONICLE OF HEALTHCARE MARKETING

    ANEW US FDA USER-FEE PROGRAM

    will require g eneric dr ugmakers topay annual fees to increase inspec-

    tions of foreign manufacturing plants.

    The proposed deal, first re ported by

    theNew York Times, will see generic drug-

    makers paying the FDA US$299 million a

    year to suppor t inspections of foreign

    plants, to be conducted ev ery two years.

    (All figures are cited in US dollars.)

    The agency has been in neg otiations

    with the generic drug industry since early

    this year to establish a user -fee prog ram

    similar to the ones that exist for brand-

    name drugs and for medical devices.About 80 per cent of all ingredients

    in drugs sold in the US are manufactured

    abroad, according to the FDA.

    INDUSTRY TURNED ON ITS EAR

    Historically, the g eneric dr ug industr y,

    which makes about two-thirds of all pre-

    scription medications used in the US , has

    resisted pa ying user -fees. Decades ag o,

    generic drug companies were largely mom

    and pop shops.

    But the industr y w as tur ned on its

    head in the mid-1980s with the passage of

    the Hatch-Waxman law that establishedan appro val pathw ay for g eneric dr ugs.

    The generic drug industry ballooned from

    MMXI,Allrightsreserved.

    ChronicleI/RLtd.

    Publicatio

    nsMailAgreementNo.

    40016917

    M a r k e t i n g

    Target likelyadopters ofnew therapies

    n If no progress madewith one doctor, odds

    are rep should move

    on to other physicians

    By Louise Gagnon,of THE CHRONICLE OF HEALTHCARE MARKETING

    IN A CHANGING LANDSCAPE, SALES rep-

    resentatives need to more effecti vely

    target physicians who are likely to be

    adopters of new therapies , according to

    a panel at the conference R edefining

    Pharma Marketing in Toronto.

    Mark Beaudet, co-founder and

    veepee of sales and marketing atPaladin Labs Inc ., said his company

    decided to tak e a closer look at the

    impact that the company s sales force

    was ha ving on business and assess if

    the sales re presentatives w ere actually

    producing any effect on the regular pre-

    scription of medications.

    They sur veyed 6,000 ph ysicians

    and examined their prescribing patterns

    from the launch of a drug to up to 12

    months after the launch.

    We found that 75 per cent of physi-

    cians wrote their f irst prescription with-

    out ever being called on by a sales repre-

    sentative, said Beaudet. This called into

    question how we do our business.Theres a belief that you will g et

    more share amongst doctors y ou call

    O v e r s i g h t

    In the US, generics will pay new fees toincrease inspections of foreign plantsn Up to 80% of ingredients in drugs sold in US manufactured abroad, FDA says

    Turn to Target, page 11Turn to Generics, page 8

    ANNUAL SPECIAL REPORT ON HEALTHCARE AGENCIES: Find a way to adapt to changing times, or disappear 4

    MY TURN: A Toronto pediatrician says our healthcare system is failing our children 14

    E-MARKETING IN 2011: Definitely not in the infancy stage anymore, analysts agree 7

    $7.95 September 30, 2011 Covering Canadian and Global Pharmaceutical Economics www.pharmacongress.info

    Build your brand with breakthrough thinking from Canadas Health & Lifestyle Agency. Call Kevin Brady at 416-960-3830.

    Toronto Montreal www.andersonddb.com

    Aerius sponsors

    allergy clinics onQuebec streets

    Mobile clinicsoffered allergistconsultations toshoppers in Laval and St-

    Bruno, Que., from Aug.

    4th to 21st. Interested

    passers-by were given an

    opportnity to meet an

    allergist on site, and to

    receive information and

    product samples. The pro-

    gram was sponsored by

    Merck Canada..

    Inside this issue:Your Autumn 2011 edition of

    Drug Rep Chroniclefeaturing reports on

    the future of thepharmaceutical representative

  • 8/3/2019 The Chronicle of Healthcare Marketing ~ 08-11

    2/16

    CELLS

    The basic structural unitof all life was discoveredby examining a sectionof cork with a crudemicroscope. Englishscientist Robert Hookenamed the small chamberscells in 1655.

    VITAMINS

    An 18th century naval surgeon discovered thatlimes cured scurvy, a disease that killed moreBritish sailors than wars.

    PENICILLIN

    1928, a simpletwist of fate led Sir

    Alexander Flemingto observe mould ina Petri dish that waskilling staphylococci,and we had the firstantibiotic.

    ANTISEPTICS

    Carbolic acid had been around for years, but in1869 Joseph Lister dipped his surgical instruments

    in it and reduced deaths by half.

    GENETICS

    In 1865, anAugustinian monkdiscovered thatphysical traits arepassed from parentto offspringthrough simple

    experiments withpea plants.

    CAUSEOF MALARIA

    It was killing millions,but in 1897 a British doctor

    in India came across howit spreads by finding malaria

    parasites while dissecting a mosquito.

    TO P T E N S I M P L E M E D I C A L

    D ISCOVER I ES THAT CHANGED

    T H E WO RL D.MORPHINE

    The first recordedmedical use ofopium was 200BC. In 1803, aGerman pharmacistisolated morphine

    and gave theworld of medicineits most significantpain and anxietyreliever.

    IMMUNIZATION

    1880, Pasteur discovered by a simple accident thatanthrax bacteria cultivated at high heat lost it svirulence after a few generations.Later, animals inoculated withthese enfeebled bacteriashowed resistance to thedisease.

    ASPIRIN

    The ancient Greeks knew about it, so did NorthAmerican Indians: willow. Rich in salicin, a pain

    and fever reliever, it was synthesized as ASAin 1897.

    ANATOMY

    A simple leap from dissecting apes tohuman cadavers led a Flemish physician

    to the first true look at the structure of thehuman body in 1543.

    SCIENCEPHOTOL

    IBRARY

    4th in series

    A SIMPLE AD YOU MAY HAVE MISSED.Firs t appeared in The Chronic le of Heal thcare Marketing December, 2007.

  • 8/3/2019 The Chronicle of Healthcare Marketing ~ 08-11

    3/16

    Some things only become obvious in

    the rear-view mirror, and for MERCKs

    one-time kingpin Ray Gilmartin, the

    big revelations about capitalism didnt reveal themselves until after

    his retirement. Now that hes finally got some spare t ime for con-

    templation, Gils reached the conclusion that larg e corporations

    have been placing way too much emphasis on maximizing share-

    holder value and not enough on generating value for society.

    Moreover, he says, writing in his blog on the Harvard Business Review

    web site, It seems as though CEOs are recognized and rewarded

    handsomely for downsizing and outsourcing, acquiring or merging,

    and making the quarterall justified by the responsibility to maxi-

    mize shareholder value. Any of these actions can be necessar y in

    certain circumstances; most of us have taken one or another. My

    concern is that these a ctions have become the standard by which

    CEOs are expected to manage.

    TEVAs $6.8 billion takeover ofCephalon may have hit a snag, after

    allegations by U.S. officials that Ceph engaged in off-label promotion

    of bendamustine (Treanda.) Cephalon is no stranger to the courts,

    having coughed up US$425 million to settle previous c harges of off-

    label marketing in 2008. A spokesman for Teva declined to comment

    on the matter. n Not playing favorites, stateside G-men also tight-

    ened the dragnet around MERCK, investigating the companys pro-

    motion of oncology Rx temozolomide (Temodar) and interferonformulations PegIntron and Intron A, both he patitis C Txs. The

    brands were acquired by Merck in their 2009 acquisition of

    Schering-Plough.

    Its no secret that Big Pharmas growth is occurring in the devel-

    oping markets, but a new report from Ernst & Young illustrates

    the extent of the trend. The study says the contribution of emerg-

    ing markets to the growth of global pharma market increased five-

    fold, between 2003 and last year, to 40 per cent from 8 per

    cent. India and China will both crac k the worlds 10

    leading Rx markets by 2015, the researchers say, with

    Brazil, Russia, Venezuela, Turkey and Korea also grow-

    ing quickly. n CARDINAL HEALTH, the Rx whole-

    saler, says it will shop for further acquisitions in

    China, following last years $60 million purchase ofZuellig Pharm China.

    Stateside drugmakers are still t wo years away

    from new requirements that will pub-

    licly disclose all honoraria, gifts and

    speakers payments to physicians, but

    early information is already finding its

    way to the Internet. The website

    http://projects.propublica. -

    org/doc dollars/ now maintains an open database of payments to

    MDs by 12 Rx- and device-makers, along with this invitation to

    patients: Is this your doctor? Wed like to hear from you.

    Information ranges from the picayune (Dr. Syed Ali Abutalib of

    Zion, Illinois was treated to $268 worth of dinners byPFIZERlast

    year) to the somewhat eyebrow-raising news that a half-dozen docs

    at Chicagos Rush University Medical Center each collected more

    than $100,000 in Big Phar ma munificence. Hospital officials tell the

    Chicago Tribunetheir policies toward physician acceptance of speak-

    ing fees will change as a result of the information becoming public.

    If you were going to appoint a new hire to the office of Chief

    Strategy Officer, he might earn the nickname Mr. Do, after the

    popular 80s video game where a joystick-propelled can-do figure

    manoeuvred his way through a maze. However, MERCKs new CSO,

    who arrives on the job Oct. 3, is con veniently already named Cuong

    Viet Do, which will make his success in the position a cer tainty. He

    held previous poitions with Lenovo Group and the McKinsey consul-

    tancy. He replaces Mervyn Turner, a 26-year Merck hand who just

    retired.

    Canadas federal government, and provincial solons in BritishColumbia are attempting two new tactics aimed at encouraging smok-

    ing cessation. B.C. plans to offer a carrot, providing free nicotine-

    replacement Txs, while Ottawa will provide the stick, in the form of

    gruesome images that will depict the effects of cigarette smoking.

    The new labelling will require that 75 per cent of cigarette packages

    display a warning, some of which will feature a disturbing near-death

    photo of anti-smoking advocate Barb Tarbox. Ms. Tarbox died of

    lung Ca at age 42. The new packages are coming to a convenience

    store near you by Q1 of next year.

    New drugs are less risky than older products? Thats what many

    seem to believe, based on a recent study of 3,000 adults just pub-

    lished in Archives of Internal Medicine. Said Dr. Michael Steinman

    of San Francisco, author of a commentary in the journal:

    One of the reasons doctors tend to prescribe newer, expen-sive drugs is theres a widespread percep-

    tion that newer is better. Thats some-

    times true, but many times its not true.

    So much of what doctors learn about

    new drugs is somehow affected by drug

    company marketing.

    The Chronicle of Healthcare Marketing September 30, 2011 3

    Active immunizing agent 08-16Recombinant human papillo-

    mavirus type 16, type 18 L1

    protein (Cervarix,GlaxoSmithKline Inc.)

    Comments: Product mono-graph revised, 20 G/0.5ML

    Type I and II alpha-reductaseinhibitor and alpha-adreno-receptor antagonist 08-15

    Tamsulosin hydrochloride 0.4

    MG/CAP/Dutasteride 0.5

    MG/CAP (Jalyn, GlaxoSmith-Kline) Comments: oral cap

    Hypothyroidism therapy 08-12Liothyronine sodium (Cytomel,

    Pfizer Canada Inc.)

    Comments: 5 G/TAB, 25

    G/TAB

    Antibiotic 08-12

    Penicillin G benzathine (Bicillin

    L-A, Pfizer Canada Inc.)Comments: 1200000

    UNIT/2ML

    Antiviral agent 08-11

    Ribavirin, boceprevir, peginter-

    feron alfa-2B (Victrelis Triple,Merck Canada Inc.)

    Comments: ribavirin 200

    MG/CAP, boceprevir 200

    MG/CAP, peginterferon alfa-2B 80

    G/0.5ML; ribavirin 200

    MG/CAP, boceprevir 200

    MG/CAP, peginterferon alfa-2B

    100 G/0.5ML; ribavirin 200MG/CAP, boceprevir 200

    MG/CAP, peginterferon alfa-2B

    120 G/0.5ML; ribavirin 200

    MG/CAP, boceprevir 200

    MG/CAP, peginterferon alfa-2B

    150 G/0.5ML

    Healthcare, Inc.

    Turn to NOCs page 12

    N O C s o f N o t e :

    August 31, 2011

    Significant TTP approvals

    of Rxs for human use

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  • 8/3/2019 The Chronicle of Healthcare Marketing ~ 08-11

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    The impacts of these events on phar-

    mas and their suppliers w ere widespread,

    and contin ue toda yMerck recently

    announced it would furlough 13,000 glob-

    al employees between now and 2015and

    healthcare communications ag encies w ere

    not spared.

    Its been c hallenging o ver the last

    decade, admits K evin Brady, head hon-

    cho at Anderson DDB, Toronto. The lat-

    ter part of 2008 and then 2009 were a lot

    rougher on companies , cer tainly ours ,

    with both category and pharmaceutical

    industry issues plus t he l arger economic

    issues.There w as a r obust p harmaceutical

    marketing communications community at

    one point and there still is , sa ys Aldo

    Cundari, main man at Cundari

    Commun ica ti ons, T oron to, whi c h

    includes AstraZeneca and the Canadian

    Breast Cancer F oundation among its

    clients.

    But I would say our [healthcare] busi-

    ness shrank by 70 per cent over the last five

    years.

    Healthcare comm unications ag encies

    have reacted to the industry turbulence in a

    number of ways.

    Cundaris response was to substantial-

    ly change Cundari Health from a complete

    separate entity within Cundari

    Communications to an offering of the

    same exper tise and ser vices within the

    company.INNOVATION EQUALS SURVIVAL

    We were quite lucky. We didnt have to lay

    anybody off, he reports, but were able to

    transfer them into phar ma-related and

    other business areas. And I know for a fact

    that theres a number of agencies in the city

    that used to have robust pharma practices

    that have done practically he same thing I

    did.

    Innovation, Cundari adds, is the key to

    business survival and success . It doesn t

    matter what I do to grind it out, if Im not

    an innovative shop I wont survive.

    Mario Daigle, prexy at kbs+p Canada,

    Montreal, says the firm followed the M&A

    lead of some global pharmas when the for-

    mer A llard-Johnson s hop j oined f orces

    with a U.S. agency to establish kbs+p andand linking the new fir m with the MDC

    Partners network of agencies.

    Allard Johnson had begun to diversify

    into non-pharmaceutical services about 10

    years ag o, according to Daigle , and this

    revision has enabled the agency to weather

    downsizing from its phar ma clients, who

    he says also benefited from the diversifica-

    tion.

    It allowed those who w ant to reac h

    consumers directly to tak e adv antage of

    the new expertise we gained with diversifi-

    cation, he says. His firm has also enlarged

    its client list to other industries and gov-

    ernment agencies and one client (Church

    & Dwight) with OTC products.We also in vested substantial

    resources in digital and social media. Right

    now our staff in these areas is about 25 per

    cent larger.

    Like other healthcare communications

    agency execs, Daigle has found that despite

    the escalation to digital and social media,

    not all pharma clients have made the deci-

    sion to switc h their promotion effor ts to

    these channels.

    There are a lot of legal constraints,

    Daigle said in an inter view, and it s very

    important in the phar-

    maceutical industry to

    maintain control in a

    highly regulated en vi-

    ronment.

    There has beena shak eout in the

    entire industr y, star t-

    ing with the phar ma

    companies, and ha v-

    ing impacts on suppli-

    ers like the communi-

    cations ag encies first,

    and below the agen-

    cies, the suppliers that

    supply us, says Mark

    McElwain, Daigle s

    colleague at the fir ms

    Toronto office where

    he i s vee-pee of t he

    Wellness division.

    McElwain sees acloudy future for bou-

    tique ag encies if they

    do not adapt to the

    current situation,

    stumble in their

    growth, or come up

    short of the necessary

    staff and services pharma clients demand.

    4 September 30, 2011 The Chronicle of Healthcare Marketing

    The Chronicle of Healthcare Marketing

    This SPECIAL REPORT was compiled

    byIan J.S. Moore, a frequent contribu-tor to THE CHRONICLE OF HEALTHCAREMARKETING

    Special Report

    Few would be sur prised if Canadian phar mas were toapply that well-worn Latin phrase Annus horribilis tomany of the industrys recent difficult years, years thatincluded widely publicized recalls of major brandproducts, corporate extinction via merger and acquisi-

    tion, loss of exclusivity for major bloc kbuster medications and

    the cost containment efforts of various governments.

    Healthcare agencies

    in2011

    Daigle

    McElwain

    Cran

    Turn to Healthcare, page 5

    Challenging times, sure, but for some agencies the last few yearsChallenging times, sure, but for some agencies the last few yearshave provided an opportunity to reinvent their suites of serviceshave provided an opportunity to reinvent their suites of services

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    In effect, ag encies m ust no w be

    prepared to produce and execute a

    campaign within weeks, instead of

    what used to be acce ptable in the

    good old da ys, a deadline ofmonths.

    You need to be an ag ency

    that is more di versified in what it

    offers, McElw ain sa ys. Y ou

    need to be an agency that has a

    pharmaceutical di vision that

    works alongside OTC products ,

    alongside food products and

    a longside consumer pac kage

    goods so each can draw on a stu-

    dio and creati ve staff that k eeps

    the creative juices flowing.

    The creati ve product in

    pharma adv ertising has been

    improving, and it is more likely to

    continue to impro ve in a di versi-

    fied ag ency than it is in a bou-

    tique.

    Canadian pharmas may be liv-

    ing through turbulent da ys, but

    there is some good news for some

    other firms w orking in the phar-

    maceutical industr y, according to

    James Cran, co-founder and prexy

    of Antibody Healthcare

    Communications, T oronto and

    Montreal.

    SLIMMED DOWN PHARMA NEEDS

    PARTNERS, NOT SUPPLIERS

    The industry is g oing through a

    rough time, Cran says, but it hasb e n e f i t e d

    A n t i b o d y ,

    m a i n l y

    because the

    s a m e

    r e s o u r c e s

    may no

    longer b e

    there no w

    for the phar-

    mas product

    management

    team, so they

    have to lean

    on p artners

    like us ev enmore so.

    A l ot

    of t hings

    that used to

    be handled

    internally are

    now b eing

    handled b y

    our company

    and other

    [communica-

    t ions ag en-

    cies]. We

    become an extension of the mar-

    keting de partments, and become

    more involved with the client as a

    partner than as a supplier.

    One effect of patent cliff

    plunges, Cran has noted, is that

    pharmas seem to be giving priority

    to their smaller brands, allotting

    these products larg er promotion

    budgets to generate higher sales in

    an effort to recoup the sales v ol-

    ume brought about b y loss of

    exclusivity.

    The response to the disap-

    pearance of the bloc kbuster era

    from Paul Hickey, prexy of

    BrandHealth in P eterbor-ough,

    Ont., was to focus his firms

    efforts on smaller mark et-share

    brands.

    Were b igger a nd s tronger

    than we were a y ear ago, he s ays

    of t he r esul t o f t he d ecision .

    Weve tended to grow organically

    within the clients that we have. We

    continue to add people , w e now

    have 30 full-time employees, buttheyre w orking on smaller

    accounts.

    BrandHealth does not under-

    take inde pendent projects or

    accept one-off assignments, and

    if there is a trend among its A OR

    clients, it is to explore digital

    options in their cor porate and

    brand promotions.

    GOING MORE DIGITAL

    A lot of our A OR clients are

    using iPads for selling, and w ere

    Bergeron

    montralterry oshea

    514 315 2705 | [email protected]

    torontomark mcelwain

    416 323 2052 | [email protected]

    kbsp.ca

    explore incessantly

    improve mercilessly

    The Chronicle of Healthcare Marketing September 30, 2011 5

    MacLeod

    Hickey

    Turn to Healthcare page 6

    Healthcare agencies: Survival underscores need for innovationcontinued from page 4

    A lot of things that used to be handled internallyare now being handled by our company and

    other [communications agencies]. We become an

    extension of the marketing depart-ments, and become more involved with the

    client as a partner than as a supplier.James Cran,

    Antibody

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    6 September 30, 2011 The Chronicle of Healthcare Marketing

    spending a lot more w ork on

    training apps for iPads, Hickey

    reports, and cer tainly a lot less

    on traditional printed pieces ,

    although that medium still plays a

    role today.

    PHARMA MARKETINGS FUTURE

    REMAINS A CHALLENGE

    With c lients s till e xpecting t he

    same quantities and quality of

    services and personnel they

    received when blockbuster

    agents dominated their product

    lists, H ickey a grees w ith o ther

    observers and par ticipants that

    the biz w orld is a more difficult

    environment today.

    You need to be w orking

    for the business units within

    companies that are in launc h or

    growth mode , Hic key advised

    in an e-mail.

    And y ou need sev eral of

    these solid perfor ming brands,

    probably more that you ever did

    before, to continue growing and

    to be solid and stable enough to

    a ttr ac t a nd r e ta in t he b e st

    account and creative talent, he

    continued.

    Paul Bergeron, executive

    vee-pee at LXB Marketing in

    Montreal, says that he has also

    seen significant c hanges during

    the past few years in how things

    are done.

    More programs, more mea-

    surements, a di versified targ et

    audience, and, of course , more

    and more digital, Bergeron sum-

    marizes.

    The future will be a c hal-

    lenge, for both clients and ag en-

    cies, Berg eron believes. Gaining

    market access will be a major

    concern, and the current trend to

    specialized products with the

    majority of scripts being written

    by specialists can be expected to

    accelerate.

    Bergerons b elief a re c on-

    firmed in recent IMS Brog an

    market survey results and a bleak

    forecast for the industr y for the

    next few years.

    Theres n ot r eally m uch

    getting away from the f act that

    for the next three to four years

    in Canada, especially if youre in

    branded primar y care , it s not

    going to be a lot of fun, Paul

    Crotty, f ormer g ee-em a t I MS

    Brogan told attendees at one of

    the company s Phar ma-Focus

    meetings for clients held late last

    year.

    Youre g oing to ha ve to

    hold on and tough it out.

    And that approac h, appar-

    ently, appears to be precisely the

    approach that healthcare com-

    munications agency execs intend

    to practice.

    A shakeout isnt a protract-

    ed decline, McElwain observes

    from the kbs+p offices in

    Toronto. As the populationages and science adv ances, peo-

    ple a re g oing t o n eed b e tter

    treatment in a whole v ariety of

    categories and are g oing to be

    willing to pay.

    We are actually seeing, now,

    that model of companies with

    deep specialties in par ticular dis-

    ease categ ories doing pretty w ell

    at it.

    OFFERS PHARMA GREAT

    OPPORTUNITY TO MARKET

    Liz MacLeod, biz director at

    DraftFCB Healthcare , T oronto,

    believes the l ean years p redictedin the IMS Brogan forecast will

    offer phar mas another g reat

    option.

    It presents them with an

    opportunity to really embrace

    marketing, and because we have a

    consumer-rooted agency, it gi ves

    an opportunity to lev erage some

    of the g reat stuff weve done in

    packaged goods and try to put

    that thinking into phar m, she

    daid.

    The dr ug companies g o

    through some rough times , but

    they s till h ave t o g et t he w ork

    done, Antibody s Cran offeredduring his w orking v acation in

    northern Ontario. And they rely

    on their ag ency partners because

    they dont ha ve the head count

    internally.

    From a m ulti-national per-

    spective you just have to be more

    linked in, says Anderson DDBs

    Brady.

    You have to be able to do

    global programs, so you can ser-

    vice a clients global needs as well

    as its domestic needs.

    There will be more nic he

    opportunities in the biotec h sec-tor, cer tainly an ex citing area

    from a comm unications [agency]

    standpoint and from the prod-

    ucts standpoint, Anderson

    DDBs Brady noted.

    The question is , will the

    clients in vest as m uch as they

    did previously to bring them to

    market?

    Healthcare agencies developing strategies to remain close to pharmacontinued from page 5

    Waking up matters.

    Being ableto breathe matters.

    Your packaging doesnt matter.

    The efcacy o your brand doesnt matter.Unless it connects with something

    that matters to her.

    Our job is to come up with the 6.5 seconds that matter most.

    And use them to strengthen the relationship between

    HCPs, patients and your brand.

    To learn how to make 6.5 seconds work

    for your brand, call 416.545.5748

    or email [email protected]

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  • 8/3/2019 The Chronicle of Healthcare Marketing ~ 08-11

    7/16

    The Chronicle of Healthcare Marketing September 30, 2011 7

    By Ian J.S. Moore,of THE CHRONICLE OF HEALTHCARE

    MARKETING

    ASEISMIC SHIFT IS UNDERWAY

    in phar maceutical and

    healthcare comm unica-

    tions as more and more Canadian

    physicians and other healthcare

    professionals put aside their

    d e s k t o p s ,

    laptops and

    notebooks

    in fa vor of

    s m a r t

    p h o n e s ,

    iPads and

    o t h e r

    mobile digi-

    tal devices.

    A n d

    while the

    trend ma y

    not be as

    pronounced

    in Canada as

    it is in the

    USwhere

    73 per cent

    of MDs are

    said to pre-

    fer e-detail-

    ing and on-

    line semi-

    nars to face-to-face p ro-

    motions

    there is no

    doubt the

    switch to digital mobility is speed-

    ing forward across medicine.

    The indication from ph ysi-

    cians is that their use of smart

    phones and iP ads is displacing

    their use of laptops and desk-

    tops, re ports Lily Holm yard,

    partner at Essential R esearch

    Inc., T oronto, whic h recently

    announced the results of a recent

    survey of MD uses of digital

    technology (Essential Ph ysicianV.3.0).

    The mobile devices gi ve

    them ultimate f lexibil ity in

    accessing information and appli-

    cations they can use at the precise

    moments they need them in their

    clinical practice: at P atient Point-

    of-Care, both during and

    between patient visits.

    ONLY 17% USE iPADS

    The survey found o wnership of

    smart phones among primar y

    care physicians has increased to

    61 per cent from 55 per cent in

    the past year; 65 per cent of

    physicians say their use of smart

    phones is increasing, and 86 per

    cent report they use the devices

    for professional purposes.

    Physicians using iP ads are a

    small group of only 17 per cent

    of ph ysicians toda y, Holm yard

    disclosed, but that n umber is

    expected t o g row l arger. We

    expect that iP ad adoption will

    follow a similar adoption path as

    smart phones.

    [Digital mobility] is defi-nitely not in the infancy stag e,

    anymore, ag rees Sean Ma yers,

    director, business interacti ve at

    Grip Limited, T oronto. Its an

    emerging trend in ter ms of in-

    patient consultation betw een

    doctor and patient, par t of the

    norm when

    you g o t o

    your ph ysi-

    cian.

    More

    often than

    not at least

    one o f

    those tw owill ha ve a

    m o b i l e

    d e v i c e ,

    whether its

    a smar t

    phone or a

    t a b l e t ,

    which they

    will utilize

    as a refer-

    ence tool.

    Digital

    m o b i l i t y

    hasnt yet

    reached the

    s t a g e

    w h e r e

    p a t i e n t s

    can foreg o

    a visit to

    the doctors office and simply dig-

    itally comm unicate their symp-

    toms and expect a diagnosis and

    treatment regimen, also deli vered

    digitally, in return, Mayers says. .

    The in-patient visit has not

    changed. You still require a phys-

    ical presence.

    Many patients, if not most,

    now use their computers or digi-

    tal devices to Google their possi-ble ailments , then c heekily pre-

    sent their physician with a list of

    possible diagnoses and therapies

    for discussion.

    But Iv e found that many

    doctors will no w utilize their

    smart phone or tablet device to

    do their o wn reference and

    search as they re with the

    patient, Mayers reports. Thats

    becoming more of the norm.

    APPS POPULAR WITH DOCTORS

    But digital comm unications do

    not extend to follo w-up

    exchanges of patients re porting

    poor response to original medica-tions and the ph ysician digitally

    sending a new , revised script to

    the phar macy, according to

    Grace deBrabandere, Grips asso-

    ciate partner, business.

    I dont think it s g one that

    far yet. W ere not hearing any-

    thing about that kind of commu-

    nicating. But more and more doc-

    tors are using their mobiles to

    download cer tain applications

    check on suc h things as dr uginteractions.

    I get the feeling its growing

    exponentially because they re

    learning from each other, and its

    a bit viral in that way.

    Pharmas, she adds , are now

    looking at digital mobiles to

    deliver their product mono-

    graphs.

    But, Mayers notes, the world

    of mobile is more than apps .

    Because eac h app m ust be

    designed specifically for

    Blackberry, iPhone, or Android, a

    single, optimized, mobile web site

    that can be accessed b y anymobile device may be the prefer-

    able, more economic option.

    Its much more cost effec-

    tive for phar mas to utilize a

    mobile web site.

    Theres no magic or m ys-

    tery behind mobile . Its simply a

    new c hannel to g et the same

    information y ou can already g et

    via nor mal w eb sites on y our

    computer. T he adv antage with

    mobile is the por tability.

    DEVICES ALWAYS ON

    Leerom Segal, prexy and CEO of

    Klick Communications, Toronto,isnt surprised that digital mobili-

    ty is the newest strong channel in

    healthcare communications, one

    thats bound to be even stronger.

    People recognize that b y

    2013over the next two years

    more than half of the web traffic

    will be mobile. And if you follow

    the money, the digital budgets are

    increasing and the propor tion

    allocated to mobile is being dras-

    tically increased.

    Its ironic that all these dig-

    ital conferences are done face-to-

    face, Seg al remarks about the

    many g atherings organizedaround digital themes , including

    two sc heduled for T oronto this

    fall.

    But behind the need to bet-

    ter understand social [media],

    mobile is probably the second

    most impor tant thing for ev ery

    pharmaceutical marketer to

    understand.

    For the first time, he adds,

    digital mobility gi ves mark eters

    the oppor tunity of mo ving

    beyond just marketing to provide

    tangible utilities lik e apps for

    both patients and healthcare pro-

    fessionals.

    MORE OPPORTUNITIES TO COME

    These devices are alw ays on,

    theyre alw ays visible , they re

    increasingly smar t and ev ery

    device tends to be a little more

    web-friendly, more connected

    and better integrated, so the

    opportunity to deliver better util-

    ities is just drastically increased,

    he says.

    Despite this potential, Seg alsays not a ll mark eters ha ve

    explo it ed the oppor tuni ties

    offered b y digital mobility , but

    they should.

    The more c hronic and

    higher consideration the disease

    state, the bigger a portion of the

    budget that should be allocated

    to digital. T hats really the onlyway to eng age in a meaningful

    way, and these are patients who

    obviously want that.

    Pharmas appear to have

    boosted their investments in dig-

    LegalThis is the second in a series of columns by

    Eileen McMahon, Partner and Co-Chair of

    the Intellectual Property and Food and Drug

    Regulatory Practice at Torys LLP. Eileen is a

    practising lawyer and patent agent, who, in

    this column, responds to questions posed by

    readers. If you have a question that you

    would like Eileen to answer, please submit

    them to [email protected]

    My company markets medical devices in the United States

    and Canada. I have heard that a recently released report

    criticized the way that medical devices are reviewed and

    approved in the United States. Will this report change the

    U.S. approval process? Does this report have any implica-

    tions for Canada?

    The report focused on the 510(k) process, under which compa-

    nies that wish to sell medical devices in the United States areallowed to show that their devices are safe and effecti ve by com-

    paring them to devices already marketed in the United States

    (known as predicate devices). The report found that the 510(k)

    process is deeply flawed and does not ensure that devices are safe

    and effective, and made available to patients in a timely manner.

    Nonetheless, it is unlikely that the 510(k) process will be scrapped.

    The FDA swiftly rejected the re ports conclusions.

    Furthermore, the report has no impact on Canadas process

    for approving medical devices, which is governed by Canadas

    Medical Devices Regulations. Certain corporations and industry

    organizations have criticized the Canadian review process for

    being even more f lawed than the U.S. process, noting that devices

    approved years ago by regulatory agencies in Europe, Australia

    and the United States are still undergoing review by Health

    Canada. In many cases, review times in Canada take two to threetimes longer than Health Canadas stated targ ets.

    The lawyers at my company seem to need to have a say (or

    control of) almost everything we do in marketingwhat we say

    in social media, the funding we want to give to research, the

    pitch we make to physicians, and even the way we use our

    brand. Its a bit tiresome. Why do our lawyers need to do this?

    Well, there are several reasons. First, your in-house lawyers want

    to ensure that your company is complying with applicable laws:

    laws that set out what you may and may not say when you market

    your product; privacy laws that govern the information you collect

    from patients and physicians and the way you can use that infor-

    mation; and laws regarding misleading advertising that govern

    how aggressively you can pitch your product. In addition to all

    these laws, there can be pressure from y our U.S. head office to

    ensure that your marketing practices and codes of conduct inCanada conform to those in the United States (where stiff penal-

    ties are imposed for violating laws in these areas). And if funds

    flow from a company to g overnment officials, the U.S. foreign

    corrupt practices legislation can rear its head in Canada. So ,

    although your in-house lawyers involvement can be tiresome, they

    are doing their job to k eep your company out of trouble.

    The answers provided in this column ar e based on limited information and do

    not constitute legal advice or the opinions or position of Torys LLP.

    Turn to E-marketing, page 8

    Holmyard

    Mayers

    deBrabandere

    or what?

    D i g i t a l a g e

    E-marketing: Not in the infancy stage anymoren By 2013, half of all web traffic is expected to be mobile, and a large proportion will be doctors and patients

    Segal

    Hislop

    Follett

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    8 September 30, 2011 The Chronicle of Healthcare Marketing

    a $1 billion industr y pre-Hatc h-

    Waxman to the $63 billion indus-

    try it is today.

    Before g eneric dr ug user

    fees are enacted, the US

    Congress must approve the deal.The pro vision will lik ely be

    included in a massi ve bill, whic h

    must be passed before the end of

    2012, that would also reauthorize

    user fees and funding for name-

    brand drugs and devices.

    The cur rent deal stemmed

    from neg otiations betw een the

    FDA, the Generic Phar maceuti-

    cal Association (GPhA), the

    European Fine Chemicals

    Group, and the Bulk

    Pharmaceuticals T ask F orce

    (BPTF). All of these groups have

    pushed for increased inspectionof dr ug ing redients man ufac-

    tured at foreign facilities.

    MORE INSPECTORS COMING

    A 2010 re port from the

    Government Accountability

    Office (GA O) found that the

    FDA inspects only about 11 per

    cent of forei gn man ufacturing

    plants that export to the US. At

    its cur rent pace , it w ould tak e

    nine to 13 years to inspect ev ery

    foreign facility that exports to the

    US.

    The issue of unsafe ingredi-ents being shipped to the US was

    brought to the public s attention

    in 2008 when tainted he parin,

    manufactured in and shipped

    from China, caused the deaths of

    as many as 81 people and injured

    scores of others.

    About 100 different coun-

    tries ship dr ugs or dr ug ingredi-

    ents to the US , according to the

    GAO.

    Before the FD A approves a

    new g eneric dr ug, an inspector

    must sign off that the facility is

    safe. The user-fee deal will lik elylead to the hiring of more inspec-

    tors, whic h could cut do wn on

    the average 31 months needed to

    approve a new generic drug.

    Copyright Med Page Today, LLC. All

    rights reserved. Reprinted with per mis-

    sion. www.medpagetoday.com

    continued from page1

    Generics will pay FDA for inspections of foreign plants

    AWARD CRITERIANominees are healthcare marketing professionals who, consistently through their careers in Canada, in

    the pharmaceutical, biotechnology, medical device/supply industries, or organizations which supply thoseindustries (such as communications, educational services, advertising and marketing services) have:

    made a lasting impact on others; or

    served as a source of inspiration; or

    have demonstrated extraordinary dedication and commitment to the humane principles

    inherent in our profession

    DEADLINE FOR NOMINATIONS : Oct. 31, 2011

    Your nomination must include:(1) Nominees name and contact information;

    (2) Your name and your contact information;

    (3) A brief rationale of 100 to 250 words supporting the

    nomination.

    Mail to: The Chronicle of Healthcare Marketing, 555 Burnhamthorpe

    Road, Suite 306, Toronto, Ont. M9C 2Y3 Canada.

    Or fax to: 416.352.6199 (Toronto), 514.221.3085 (Montreal), or

    800.865.1632

    Or E-mail to: [email protected]

    PLEASE KEEP IN MIND.....The Canadian Healthcare Marketing Hall of Fame program is a voluntary

    effort established to recognize the acheivements of our colleagues. Since

    the founding of the program in 2002, 73 honored Members have been

    inducted, from among many hundreds of deserving nominees. The Hall of

    Fame selections committee evaluates nominations based on the number of

    nominations received for a particular nominee, the rationale for the

    nomination, the length of industry service by the nominee, and the number

    of times that a nominee has been proposed since the inception of the

    program. Announcement of 2012 Inductees will be made in December

    2011. We welcome your questions and comments concerning this program.

    ACHIEVEMENT AWARDS

    Presented to individuals who

    have dedicated over 10 years of

    their careers to our industry, who

    have accumulated a body of

    achievements

    MERIT AWARDS

    Presented to individuals whose

    specific activities deserve

    recognition, either for having led

    or championed a noteworthy

    project or effort, or having acted

    as mentors

    PHIL DIAMOND AWARD

    Presented to an individual whose

    record of service to the

    community is exemplary and

    deserving of industry-wide

    recognition

    2012 Call for NominationsCanadian Healthcare Marketing

    Hall of FameCreated to honor healthcare marketers who have

    contributed to our avocation and are an inspiration to others

    CATEGORIES OF AWARD

    2011 Canadian HealthcareMarketing Hall of Fame Inductees

    Lorenzo BiondiLorenzo Biondi James CranJames Cran

    Steve GreenSteve Green Morris GoodmanMorris Goodman

    Regina KulikowskiRegina Kulikowski Dan LegerDan Leger

    Stuart MaddinStuart Maddin Lorne MarkowitzLorne Markowitz

    ital mobility units because theyincrease the potential v alue of

    each sales re ps MD office visit,

    according to Graham Hislop ,

    managing director at GHI

    Technologies, Mississauga, Ont.,

    a tec hnical ser vices company

    supplying life-sciences customer

    relationship management (CRM)

    software and other mobility-dri-

    ven services.

    Youre seeing more and

    more org anizations g oing to the

    mobility piece because of the

    many things they can do with it,

    he says.

    Sales reps can put an iPad orany type of tablet into a briefcase

    and off they g o, fully equipped

    and armed with the data they need

    for an effective sales call.

    The [digital mobility] cus-

    tomersboth patients and

    healthcare professionalsare in

    many ways are kind of voting with

    their fingers in terms of how and

    where they w ant to access co n-

    tent, according to Neil F ollett,

    founder and CEO of Brightworks

    Interactive, Toronto.

    This is not a scenario any-

    body i s g ett ing a head o f t he

    trend, but a scenario where weretrying to catch up and understand

    what is really a seismic shift in the

    way people access content and

    information, Follett said.

    MAPS AND APPS

    Follett estimates that while trac k-

    ing records sho w that one per

    cent of browser traffic was via a

    mobile device 18 months ago, the

    percentage is now is as high as 10

    per cent. T hree years ag o, the

    smartphone was used for e-mail,

    two years ag o it w as used for e-

    mail and some apps, but today the

    access point ma y be e-mail, surf-ing the w eb, maps , apps , social

    networking, travel check-ins, Four

    Square, and other uses, he says.

    Thats not something mar-

    keters ha ve done , he notes .

    Thats something the devices have

    done. Chec king a w eb page on a

    phone two generations of phones

    ago was a terrible experience.

    Checking it on m y iPhone

    now is a radically different expe-

    rience, one that could be quite

    convenient if the site is designed

    for a mobile device.

    Follett uses the c hicken or

    egg analogy to gauge the value ofcontent and the con venience of

    mobility.

    Both the c hicken and the

    egg are being held in our hands ,

    in the form of these unbelievably

    powerful devices, he said, and

    only now are we figuring out how

    we can c hannel the oppor tuni-

    ties.

    E-marketing:Not in infancy stage

    anymore, market

    observers reportcontinued from page 7

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    By Andrew Senior, Special to THECHRONICLE OF HEALTHCARE MARKETING

    ONE OF THE GREAT INNO-

    VAtions in pharmaceutical

    marketing came with the

    advent of smart cards from STI.

    When smart cards first appeared

    they represented a new way of

    sampling which delivered a com-

    petitive advantage to innovative

    companies.

    STI and smart cards have

    come a long w ay since their

    inception as the company has

    developed more po werful appli-

    cations for the tec hnology than

    just sampling. Smart cards have

    been used for clinical trials, brand

    retention after patent expir y,

    patient assistance and bridging

    campaigns, and the data g enerat-

    ed has been utilized for more

    effective sales and mark eting

    efforts. W hile the utility ev olved

    so did the product mix, with STI

    now offering customizable on-

    line offerings such as do wnload-

    able eCards and P atient

    eServices.

    EXTEND SALES FORCE EFFORTS

    The development of STIs eCard

    offerings pro vide ph ysicians,

    patients, and ev en phar macists

    cards at their fing ertips without

    the need to ha ve a supply of

    physical cards on hand. T his

    approach can g reatly enhance

    and extend sales force effor ts

    while ensuring that the highest

    users of smar t cards nev er run

    out.The eCards are a vailable in

    three versions to meet a brand s

    needs and budget.

    1. eCardbranded do wnload-

    able eCard

    2. eCard Micrositedownload-able eCard plus three to four

    additional pages of branded con-

    tent

    3. eCard Custom w ebsitefully

    customized website.

    eCARD CAN BE INTEGRATED

    INTO AVAILABLE SYSTEMS

    STIs solutions pro vide options

    for e ffective o n-line p resence

    with an eCard, including: adding

    it to an existing cor porate or

    brand site; integ rating it into a

    system that already has physician

    presence ( such as a n EMR s ys-

    tem or i MD); accessing it v ia a

    standalone web address or URL;or even having it identified b y a

    therapeutically relevant blog.

    The utility of the eCards is

    s imilar to the original smar t

    cards with implementation avail-

    able for programs like alternative

    A r e v i e w o f i n n o v a t i o n s i n p h a r m a c e u t i c a l m a r k e t i n g

    Downloadable solutions expand utility of ecardsn System said to provide improved ability to measure and report activation and redemption activities

    2011 IMS Health Incorporated or its affiliates. All rights reserved.

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    Environmental challenges in Canada require a closer look at your business unitsperformance relative to the Canadian and global markets. Executive Monitor armsyou with the information to excel in this increasingly competitive landscape.

    Ready to be deployed turn-key solution or tailored dashboard solution customized with additional metrics and KPIs:

    No need to extract data, make calculations, spot trends, identify aberrations or summarize highlights

    Consistent and seamless updates every month (global data quarterly)

    SIMPLE, DIRECT AND RELEVANT INFORMATION

    ON THE HEALTH OF YOUR BUSINESS

    View industry, your company and brand performance:

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    IMS EXECUTIVE MONITOR

    KEEPING YOU AT THE PULSE

    OF YOUR BUSINESSIN CANADA AND AROUND THE WORLD

    September 30, 2011 9

    Turn to Ecards, page 10

    E-cards canprovide

    physicians,

    patients,

    and even

    pharmacists

    with cards

    at their

    fingertips,eliminating the

    need to have a

    supply of

    physical cards

    on hand.

    THE CHRONICLE OF HEALTHCARE MARKETINGpresents another instalmentin a new feature series intended to critically assess new tools, technologies, and tac-tics available to the pharma marketer from a range of Canadian and inter nation-

    al suppliers. In this issue, Andrew Senior looks at marketing tools.

    Innovation ReviewsThe Chronicle of Healthcare Marketing

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    10 September 30, 2011 The Chronicle of Healthcare Marketing

    eCard utilityenhanced by greater

    ability to measure and

    report activities

    sampling, bridging to co verage,

    compassionate use , patient assis-

    tance, and loss of exclusivity. The

    advantage is a simplified, more

    extensive distribution netw ork

    and greater ability to measure and

    report activation and redemption

    activities.

    The Patient eServices solution

    is useful for dr ugs that require a

    higher level of scrutiny or involve

    more complex treatments suc h as

    biologic therapies or controlled

    substances.

    For one client, the P atient

    eService Solution w as implement-

    ed as a qualifier for patients in

    need of compassionate product

    access and reimbursement sup-

    port. The patients entered data

    about themselves and their finan-

    cial s ituation and the P atient

    eServices prog ram ev aluated and

    determined the appropriate level

    of suppor t for whic h they quali-

    fied.

    MIGHT HELP OPTIMIZE STRATEGY

    FOR DRUG MARKETERS

    For an injectable dr ug, P atient

    eServices served as the medical

    directive which gave authority to a

    nurse to proceed with patient

    training and the initial injection. In

    the past this would have required a

    signed for m or letter from the

    physician, no w it s a few mouse

    clicks to provide consent and acti-

    vate an e-card whic h begins the

    process of getting a patient started

    on therapy.

    As with all smar t card pro-

    grams, re porting helps the mar-

    keter optimize strateg y. With

    eCards, the re porting includes

    valuable and traditional online

    coupon metrics suc h as redemp-

    tion rates. STIs ability to provide a

    real time snapshot of eCard adop-

    tion also helps mark eters adapt

    and re-tool sales or promotional

    focus on the fly.

    We now li ve in a self-ser vice

    online w orld and an effect i ve

    eCard strategy has the potential to

    extend the reac h of a smar t card

    strategy, and P atient eSer vices

    offers an effective way to individu-

    alize patient benefits.

    For a mark eter looking to

    enhance efficiencies and g ain a

    competitive advantage, it could bewell worth your time to speak with

    STI about their customizable solu-

    tions.

    For more information contact

    Simon R oberts, director of mar-

    keting and business dev elopment,

    STI, at 902-442-9303, or b y email

    at: [email protected]

    The pitynot

    getsgets

    continued from page 9

    Roche Canada to create globaldevelopment site

    A $190 million investment byRoche over five years, in partnership with theOntario Ministry of Economic Development and

    Trade, is expected to creata 200 jobs in Mississaug a,

    Ont. The new Pharmaceutical Development site, oneof six in the world, will manage operations for all

    stages of global clinical trial research. Pictured (l-r)

    are: Sandra Pupatello, Ontario Minister of Economic

    Development & Trade, Bob Delaney, MPP,

    Mississauga-Streetsville, Ronnie Miller, Roche Prexy

    & CEO, and Audrey Haukioja, Global Head, Product

    Development Operations.

  • 8/3/2019 The Chronicle of Healthcare Marketing ~ 08-11

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    The Chronicle of Healthcare Marketing September 30 ,2011 11

    on vs. doctors you dont, he said.

    Is there evidence of that?

    The answer appears to be no,

    based on Paladin Labs own expe-

    rience and

    other data,s a i d

    B e a u d e t .

    There is no

    d o s e -

    r e s p o n s e

    relationship

    between fre-

    quency o f

    sales visits and frequency of p re-

    scriptions, he said, adding the

    finding s uggests r epetition o f

    message does not appear to pro-

    duce a beha vioural c hange and

    that post-launc h promotional

    a c t i v i t i e s

    diminish ineffec t ive -

    ness m ore

    quickly than

    thought.

    T h e

    f i n d i n g

    prompted

    the compa-

    ny to adopt a new approac h in

    their sales effor ts, categ orizing

    physicians as users , niche users,

    and advocates, among other cate-

    gories, and asking ph ysicians

    questions to evaluate where they

    are in ter ms of stag es of adop-

    tion of a product. T here is thenthe oppor tunity to mo ve the

    physician from a nic he user to

    expanded use of a medication.

    Were telling our representa-

    tives that if they are not making

    progress, there is no point in

    going back [to that physician], he

    said. They have reached the end

    of the selling process, and should

    move to the next best opportuni-

    ty in their [geographic] area.

    Given that mor e an d more

    products coming to market are pre-

    scribed by specialists, pharmaceuti-

    cal marketers need to tailor contin-

    uing medical ed ucation to thosephysicians and to incorporate tech-

    nology to more regularly communi-

    cate with these physicians.

    We need to engage physi-

    cians more often, said Darryl Vaz,

    Managing Director , Meducom

    Health Inc., a medical communica-

    tions agency based in Guelph, Ont.

    We are trying to engage these

    audiences betw een the time w e

    hold advisory board meetings.

    Were dev eloping a secure

    portal and providing information

    to them through that portal, said

    Vaz. We can ask them a question

    that we forgot to ask them at anadvisory board meeting or ask

    them about infor mation or

    research data that came out at a

    medical conference and ho w it

    affects us.

    General practitioners need to

    be involved in the equation as well,

    even if there is a trend to new

    products being prescribed b y spe-

    cialists, according to Vaz, suggest-

    ing that train-the-trainer sessions

    may assist in producing g eneral

    practitioners who are familiar with

    specialty products and who edu-

    cate their patients about the v alue

    of the specialty products. In addi-tion, they can then refer those

    patients to specialists.

    GADGETS CANT SELL DRUGS

    Vaz cited data from the Boston

    Consulting Group whic h found

    that the majority of patients

    express non-adherence to medica-

    tion for intentional reasons , citing

    they dont want side effects from

    medication, don t believ e they

    need medication, or don t believe

    the medication will work.

    To address non-adherence

    to medication, particularly among

    patients who ha ve rare condi-tions, phar maceutical mark eters

    need to adopt tec hnology initia-

    t ives suc h as patient por tals

    where patients can discuss their

    condition with other patients and

    are given access to specialists.

    Technology c an b e w on-

    drous, but it will not sell the drug

    for the phar maceutical mark eter

    when it comes to the interaction

    between t he s ales r epresentative

    and the physician.

    Dont take a detail aid and

    put that on your tablet technolo-

    gy, said Vaz. No tablet technol-

    ogy will sell your drug for you.The technology facilitates a

    discussion between the sales rep

    and the physician, said Vaz.

    Art Tramonte, director , mar-

    keting at A potex Inc., ec hoed the

    view that sales r epresentatives can-

    not merely have a transactional rela-

    tionship with the customer, which,

    for Apotex, is the pharmacist.

    Firms like Apotex Inc . have

    become tec hnologically inno va-

    tive, dev eloping prog rams lik e

    iPharmacist mobile, which allows

    pharmacists to access reference

    materials on their mobile device ,

    supporting the enhanced scopeof practice of pharmacists.

    Pharmacists who decide to

    subscribe to the service are pro-

    vided training on how to use the

    program. T he tec hnology also

    allows phar macists to identify

    patients who are candidates for

    medication review counselling,

    according to Tramonte.

    Target likely adopters of new therapies, Paladin exec recommendscontinued from page 1

    Beaudet Vaz

    is,every message

    throughthrough

    get through

    Context is everything: meaning that effective communicating isnt merely amatter of what you say; its where you choose to express the thought. The print and

    electronic publications of Chronicle Companies offer precision targeting, immediacy,

    and are geared to elicit direct response. Which, in turn, offers you the assurance that

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    Find out more, by visiting www.chronicle.ca.E-mail: [email protected],

    or call us anytime toll-free at 866-63-CHRON (24766)

  • 8/3/2019 The Chronicle of Healthcare Marketing ~ 08-11

    12/16

    Estrogen 08-11

    Estrone (Estragyn Vaginal

    Cream, Triton Pharma)Comments: Revisions to the

    Indications and Clinical Use

    and the Dosage andAdministration Sections of the

    Product Monograph, 1 MG/G

    Gonadotropin 08-10

    Choriogonadotropin alfa(Ovidrel, EMD Serono, a divi-

    sion of EMD Inc. Canada)

    Comments: 250 G/CART

    Tumour necrosis factor alpha

    inhibitor 08-05Golimumab (Simponi singleuse autoinjector, Janssen Inc.)

    Comments: 50 MG/0.5ML

    Biological response modifier 08-05

    Infliximab (Remicade, JanssenInc.) Comments: 100

    MG/VIAL

    Antileukemic agent 08-05

    Cytarabine (Cytosar, Pfizer

    Canada Inc.)

    Comments: Updateto the Product

    Monograph to

    Include 500mg/Vial, 1 g/Vial

    and 2 g/Vial with

    Reactivated DrugIdentification

    Numbers; 500 MG/VIAL, 1G/VIAL, 2 G/VIAL

    Selective immunomodulatingagent 08-05

    Ustekinumab (Stelara, Janssen

    Inc.) Comments: 45MG/0.5ML, 90 MG/0.5ML

    Angiotensin II AT1 receptorblocker / calcium channelblocker 08-03

    Amlodipine besylate, telmisartan

    (Twynsta, Boehringer Ingelheim

    Canada Ltd. Ltee) Comments:

    Amlodipine besylate 5 MG/TAB,

    telmisartan 40 MG/TAB;

    Amlodipine besylate 10 MG/TAB,

    telmisartan 40 MG/TAB;

    Amlodipine besylate 5 MG/TAB,

    telmisartan 80 MG/TAB;

    Amlodipine besylate 10 MG/TAB,

    telmisartan 80 MG/TAB

    Neuromuscular paralytic

    agent 08-02

    Clostridium botulinum neuro-

    toxin type A (150 KD), free

    from complexing proteins

    (Xeomin, Merz Pharmaceuticals

    GMBH) Comments:Addition

    of new manufacturing facility,

    addition of a dosage form or

    change in the formulation, 50

    UNIT/VIAL, 100

    UNIT/VIAL

    Hematopoietic growth factor07-29

    Sargramostim (Leukine,

    Genzyme Canada Inc.)

    Comments: 250 G/ML, 500

    G/ML

    Growth hormone receptorantagonist 07-29

    Pegvisomant (Somavert, PfizerCanada Inc.) Comments: New

    manufacturing facility; 10

    MG/VIAL, 15 MG/VIAL, 20

    MG/VIAL

    Antineoplastic 07-28

    Busulfan (Bosulfex, Otsuka

    Pharmaceutical Co. Ltd.)

    Comments: Updates to the

    Indications, Drug-Drug

    Interactions, Adverse Reactions,

    Clinical Trials and Bibliography

    sections of the Product

    Monograph; 6 MG/ML

    Human gonadotropin 07-29

    Follitropin beta (Pureg on,

    Merck Canada Inc.)

    Comments: New manufactur-ing facility, 833 UNIT/ML

    Oral antihyperglycemic agent:DPP-4 inhibitor: Incretinenhancer 07-28

    Linagliptin (Trajenta, Boehringer

    Ingelheim Canada Ltd. Ltee.)

    Comments: 5 MG/TAB

    Interleukin receptor inhibitor07-27

    Tocilizumab (Actemra,

    Hoffmann La Roche Limited)

    Comments: New manufactur-

    ing process, 80 MG/4ML, 200

    MG/10ML, 400 MG/20ML

    Biological response modifier07-27

    Adalimumab (Humira, AbbottLaboratories Limited)

    Comments: Update to Product

    Monograph, 40 MG/0.8ML

    Bone metabolism regulator 07-27

    Risedronate sodium (Actonel

    DR, Warner Chilcott Canada

    Co.) Comments: New dosage

    form: Delayed-release tablet,

    35 MG/TAB

    Androgen biosynthesisinhibitor 07-27

    Abiraterone acetate (Zytiga,

    Janssen Inc.) Comments: 250

    MG/TAB

    Anti-neovascularisation agent07-25

    Ranibizumab (Lucentis,Novartis Pharmaceuticals

    Canada Inc.) Comments: New

    Indication: Lucentis

    (ranibizumab) is indicated for

    the treatment of visual impair-

    ment due to macular edema

    secondary to retinal vein occlu-

    sion (RVO), 10 MG/ML

    Vasopressin V2-receptorantagonist 07-25

    Tolvaptan (Samsca, Otsuka

    Pharmaceutical Co. Ltd.)

    Comments: 15 MG/TAB, 30

    MG/TAB, 60 MG/TAB

    Protein-tyrosine kinaseinhibitor 07-19

    Dasatinib (Sprycel, BristolMyers Squibb Canada)

    Comments: New indication:

    For the treatment of adults

    with newly diagnosed

    Philadelphia Chromosome

    Positive (Ph+) Chronic

    Myeloid Leukemia (CML) in

    chronic phase, 20 MG/TAB,

    50 MG/TAB, 70 MG/TAB, 80

    MG/TAB, 100 MG/TAB, 140

    MG/TAB

    N O C s o f N o t e :

    August 31, 2011

    Significant TPP approvals of Rxs for human use

    continued from page 3

    12 September 30, 2011 The Chronicle of Healthcare Marketing

    p.r.n. Publishing Inc.1-877-744-4PRNwww.prnonline.ca

    the ultimate

    resource d irectory

    for Canadas

    pharma industry

  • 8/3/2019 The Chronicle of Healthcare Marketing ~ 08-11

    13/16

    At SickKids, many parents fail to bring their c hildren

    for follo w-up appointments at da y-time clinics because

    they work irregular hours or jeopardize their jobs if they

    have to take time off.

    Meanwhile, i n t he e vening, l arge n umbers o f p arents

    camp o ut overnight i n t he emergency d epartment. T heyvebrought their children in f or medical attention, but b ecause

    they cant afford cars or taxis, theyre waiting for the 6 a.m. start

    of the subway to carry them many miles back to their homes.

    The health and well-being of Canadian children grow-

    ing up in po verty has to become a priority and healthcare

    has to move back out into the community.

    We cant turn bac k the clock, but it is time to reintro-

    duce some of the common-sense prev entive health pro-

    grams that used to be standard in many Canadian schools

    dentists to screen for c hildren with dental problems , vision

    screening and regular nurse visits in public schools.

    Of course, restoring these health initiatives cant rem-

    edy poor li ving conditions or close the income g ap, but

    here are some examples of what can be done.

    A joint public/pri vate initiative at inner city T oronto

    schools, where poverty rates are high, pro vided vision tests

    to 16,000 children last year. About 2,000 were found to need

    glasses, which were provided at no charge. Hearing tests are

    also being introduced in sc hools through this program.

    IGNORING CHILDREN GROWING UP IN POVERTY

    At least two Toronto public schools have set up their own

    medical clinic, staffed by a nurse practitioner, so that chil-

    dren can be seen onsite . T his spares parents , many of

    whom are new to Canada and face language and financial

    barriers, a confusing and often long trip to the hospital. At

    other schools, visiting n urses work in coordination with

    local health services.

    To be fair , v arious lev els of g overnment across

    Canada have been taking some important steps to improve

    the lives of children, and there are some inspiring stories

    out there.But disturbing questions ling er. Why, when Canadian

    The Chronicle of Healthcare Marketing September 30, 2011 13

    CIPHER PHARMACEUTICALS

    of Mississauga, Ont. inked a

    Canadian distribution and

    supply pact with Medical Futures for pain Tx tramadol

    (Durela.) The Rx was okayed by Health Canada in

    August. Med Futures Medical Futures says it will launch

    the product in Q1 next year, with a field force of 22.

    Says Cipher prexy Larry Andrews: This agreement, cou-pled with our [...] agreement with Vertical

    Pharmaceuticals for the US market, will provide another

    valuable royalty revenue stream.

    EISAI CANADA of Mississauga, Ont. got a green light

    from Health Canada for epilepsy Rx rufinamide

    (Banzel), for the adjunctive Tx of seizures associated

    with Lennox-Gastaut syndrome (LGS) in adults and

    children four years of age and older. Says Eisai Canada

    prexy Takihiro Hirasawa: The Canadian approval of

    Banzel supports the Eisai human health care mission to

    bring medicines to the people who need them the

    most.

    ROCHE CANADAwill invest more than $190

    million during the next five years expanding its

    Rx development site in Mississauga, Ont.

    The centre, one of six Roche global sites,

    will manage operations for all stages of

    global clinical trial research. Says prexy

    Ronnie Miller: We have built a respected

    clinical expertise within the Roche global network, and

    this new capability will firmly establish Roche Canada,

    and the province of Ontario, as a global hub for life sci-

    ences and biophar maceuticals. Above all, we are excited

    about the promise this holds for patients in Canada andaround the world. The centre is expected to add 200

    jobs.

    VALEANT PHARMACEUTICALS of Mississauga, Ont.

    and Paladin Labs of Montreal are duking it out over

    which company will acquire Afexa Life Sciences, the

    Edmonton-based maker of OTC Tx Cold-FX. At press

    time, Val was offering 85 cents per share , topping Pals

    81 cent bid. Val previously pitched a 71 cent offer. Pals

    interim boss Mark Beaudet tells the National Postnews-

    paper: The Valeant bid provides neither the value nor

    the choice of Paladins enhanced offer. Counters Val

    kingpin Michael Pearson: While we normally dont

    participate in an auction process, given that our

    existing offer has the full suppor t of the Board

    and Management of Afexa, we felt it was appro-

    priate to continue to respond quic kly to Paladins

    hostile overtures. n Earlier this summer, Pal

    paid $20.4 million to acquire LABOPHARM, the

    struggling Laval, Que. maker of a qd stramadol

    formulation.

    U p h e r eWhats happening in the world of drug marketing

    Health systemfailing our childrencontinued from page 14

    researchers ha ve been so instr umental in dev eloping the

    scientific evidence of the impor tance of early c hildhood

    development, have we not developed comprehensive initia-

    tives to improve the well-being of our children?

    Why do w e continue to ignore the major problems

    faced by children growing up in poverty?

    Dr. Elizabeth Lee Ford-Jones is a pediatrician specializing in social pediatrics, a P roject

    Investigator at SickK ids, and P rofessor in the Department of P aediatrics at the University of

    Toronto. She is an expert advisor with EvidenceNetwork.ca, a comprehensive and non-partisan

    online resource designed to help journalists covering health policy issues in Canada. This column

    represent the opinions of Dr. Lee Ford-Jones and not necessarily the official positions of either TheHospital for Sick Children or the University of Toronto.

  • 8/3/2019 The Chronicle of Healthcare Marketing ~ 08-11

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    14 September 30, 2011 The Chronicle of Healthcare Marketing

    Jack Layton

    JACK LAYTON, THE RECENTLY DECEASED LEADER OF

    the official Canadian opposition par ty, nev er pre-

    tended to be a friend to the m ultinational phar ma-

    ceutical industry. He was ardently committed to the prin-

    ciples of democratic socialism. Those two designations

    non-friend to phar ma, and dedicated socialistdo not

    always need to go hand-in-hand, but in Mr . Laytons case,they did.

    Through his time in charge of the federal New

    Democratic Party, his top-lev el obser vations and policy

    statements regarding Big Phar ma were de pendably unin-

    formed, and reliably calculated to anno y captains-of-

    industry. Correspondingly, those of us employed b y this

    publication deri ved m uch enjo yment from moc king his

    partys antediluvian views on healthcare . W e found it

    especially comical when he proposed establishing, at tax-

    payer expense, a new state-owned drug discovery compa-

    ny that would bequeath its inno vative therapies to all the

    deserving people of the world. Never mind that the last

    occasion when Mr . Layton ran any sor t of commercial

    enterprise was most likely a Gazetteroute in Hudson, back

    in his c hildhood. After all, all y ou need to do to create athriving drug company is go hire some bureaucrats; noth-

    ing to it.

    That aside, you generally knew where you stood with

    Mr. Layton, which is an extreme rarity in the present-day

    political sphere. Canadian politicians are kno wn to pa y

    lip-service to the principles of free enter prise, to the

    need for researc h, and to the impor tance of the private

    sector. And, then, when the c hips are do wn, or when

    they think no one is watching, they will surely find a way

    to abandon the previous high-minded doctrine , and slip

    the spoils to their friends . (Are your ears burning, Allan

    Rock?)

    The for mer Liberal P arty head, Mic hael Ignatieff ,seemed poised to contin ue this leadership tradition of

    speaking one w ay and acting another , and it ma y be said

    that Mr. Layton delivered an invaluable service to the

    nation by eliminating Mr. Ignatieff s political future , dur-

    ing the course of a televised election debate earlier this

    year.

    Pointing out that Mr . Ignatieff had the w orst atten-

    dance record in the House of Commons of any member

    of Parliament, Mr. Layton did not disguise the joy he took

    in lambasting his opponent. Y ou know, he said, most

    Canadians, if they dont show up for work, they dont get a

    promotion. You missed 70 per cent of the v otes. Mr .

    Ignatieffs response w as to mime the mannerisms of a

    punctured balloon, right do wn to his final disappearance

    behind the furniture, for which Canadians will always oweMr. Layton a debt of gratitude.

    Voters subsequent response to this exchange was to

    elevate the New Democratic Party from f ringe status, to

    that of parliamentary opposition. This stunning outcome

    had little to do with the quality of the NDPs

    policies, philosophies, or personnelall are

    l ameand ev er yth ing to do wit h Mr .

    Laytons ostensible attribute of genuineness.

    It will not dishonor his memory to point out that he was

    not entirely what he seemed. It is never an easy trick, to

    convincingly fake authenticity. But, for those who would

    seek public office, duplicity is as much a requirement as a

    snazzy necktie, and Mr. Layton cer tainly lived up to that

    standard.

    Indeed, when the subject turns to the politics of

    healthcare, we far prefer Mr. Laytons brand of manipu-

    lative, self-ser ving nai vety, if thats what it w as, to thecrazed bombast of the U.S. politicians now vying for the

    Republican party nomination for the presidency . There,

    one candidate , Dr . R on P aul of T exas, w as recently

    asked apropos of his opposition to government-mandat-

    ed health coverage, whether he agrees that the wealthiest

    nation in the world should simply let its ailing and unin-

    sured citizens die without intervention. Dr. Paul, a physi-

    cian who seems to have permanently misfiled his copy of

    the Hippocratic Oath, did not directly answ er the ques-

    tionbut his audience did, noisily , with cries of Yes!

    and Let them die! This exchange contributed one more

    moment of disg race to a shameful period in American

    society, and provided an opportunity for Canadians to

    silently acknowledge our countr ys continuing values of

    fundamental decency and ci vility.As a senior Canadian politician, Mr . Layton offered

    the pharmaceutical industry absolutely nothing with which

    to agree, but he conducted himself with acce ptable deco-

    rum and the slightest trace of humor, and we sort-of did-

    nt mind him, in spite of everything.

    We sor t-of didn t mind him, anyw ay. There is an

    epitaph that few other contemporar y political figures will

    ever earn, or deserve, more than Jack Layton

    How our health system is failing our childrenBy Dr. Elizabeth Lee Ford-Jones, Special to THE CHRONICLE OF HEALTHCARE MARKETING

    In the last quarter century theres been an explosion in our understanding of child development.Unfortunately, all that new knowledge hasnt translated into improved child health. The fact is, far too many

    of our children are not doing wellnot at all well. I never dreamed that after 35 years in medicine I would

    now find so many children in worse shape than when I star ted.

    Three years ag o, I was asked to set up a Social P aediatrics program at T he Hospital for Sic k Children

    (SickKids) in Toronto. Social pediatrics recognizes that po verty places c hildren at high risk for cur rent and

    future health problems.

    A TRANSFORMATIVE EXPERIENCE?

    And so we send our medical residents out on public transit to make home visits and provide care at local clinics

    in parts of the cityboth suburban and downtownwhere parents struggle and children are disadvantaged.

    The experience is transfor mative. One y oung doctor had to examine a sic k child in a dim apar tment

    because the electricity had been cut off . She said shed never ag ain do an assessment or write a prescription

    without wondering if paying for the antibiotic might mean no food on the table .

    Because we recognize the problems that some parents face , we ha ve a free leg al clinic at Sic kKids. For

    more than two years, lawyers who offer their exper tise to the Family Legal Health Program have been helping

    parents with a wide range of issuesfrom family and immigration law, to housing and employment problems.Canadian scientists have played and continue to play a leading role in researc h into early brain dev elop-

    ment, the inter play between genetics and the en vironment, and the long-ter m health consequences of early

    childhood experiences.

    But in all the ex citement of these findings, I believe many of us have lost sight of whats happening to

    the children in our comm unities. We havent acted on what w e know. Perhaps most disturbingly , the g ap

    between rich and poor is g rowing in Canada and one child in 10 is living in poverty.

    In my role at SickKids, Ive been on home visits to apartment towers where, quite frankly, I have to ask how we

    can expect parents to raise healthy children in the face of next-door drug dealers, constant police sirens, and bed bugs.

    Certainly weve made progress in some areas. If children have access to medical care, they no longer have

    to be hospitalized for croup or other v accine-preventable diseases.

    But our children have new health problems and Canadian children rank embarrassingly poorly in interna-

    tional comparisons for many key indexes.

    Recent United Nations reports place Canada 22nd among 31 Organisation for Economic Cooperation

    and Development (OECD) countries for infant mor tality rates, and right next to the bottom of the heap of

    OECD countries for our high rates of childhood obesity. This is especially disturbing because c hildren who

    are overweight or obese face increased health risks including diabetes and h ypertension.Those UN reports rank the situation of all Canadian children; its obvious that children living in poverty

    face additional obstacles. Parents may have difficulty affording healthy foods or organized recreational activi-

    ties for their children; many face challenges paying for the medicine and equipment to keep conditions such as

    diabetes or asthma under control.

    Poor housing exacerbates asthma and parents who are financially strapped often can only afford to gi ve

    their kids symptom relievers for asthma, and these are not medications whic h should be used regularly. Their

    children often end up in the emergency ward.

    Attention disorders among children are rising at a disturbing rate and far too many children are simply not

    getting enough sleep for healthy child development.

    Published seven times annually by theproprietor, Chronicle InformationResources Ltd., from offices at 555Burnhamthorpe Rd., Suite 306, Tor -onto, Ont. M9C 2Y3 Canada. Tele -

    phone: 416.916.2476; Fax 416.352.6199. E-mail: health@chroni cle.org

    Contents Chronicle Information Resources Ltd., 2011, exceptwhere noted. All rights reserved worldwide. The Publisher prohibitsreproduction in any form, including print, broadcast, and electronic,without written permission. Printed in Canada.

    Subscriptions: $59.95 per year in Canada, $74.95 per year in all other

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    Canada Post Canadian Publicat ions Mail Sales Product Agreement Number40016917. Please forward all correspondence on circulation matters to:Circulation M anager, The C hronicle o f H ealthcare M arketing, 5 55Burnhamthorpe Rd., Suite 306, Toronto, Ont. M9C 2Y3 Canada. E-mail:[email protected]

    ISSN 1209-0654

    September 30, 2011 www.pharmacongress.info

    EDITORIAL DIRECTOR

    R. Allan RyanSENIORASSOCIATE EDITOR

    Lynn BradshawASSISTANT EDITOR

    Josh Long

    SALES & MARKETING

    Henry RobertsPRODUCTION & CIRCULATION

    Cathy DusomeCOMPTROLLER

    Rose Arciero

    PUBLISHER

    Mitchell Shannon

    Turn to Health system, page 13

    My Turn

    THE CHRONICLE OF HEALTHCARE MARKETINGwelcomes contributions from

    readers. In particular, wed like to know whats going on at your company, or organi-

    zation, and you are especially welcome to keep us informed about new develop-

    ments, new appointments, and new practices at your shop.

    If y oure submitting an article, opinion piece, press release, or letter to the edi-

    tor for consideration, please bear in mind that w e select material for publication

    from a large volume of submitted material, and that we may not be able to publish

    your submission in a specific issue (or at all) due to space constraints and other con-

    siderations.

    Our policies are: All material submitted to T HE CHRONICLE becomes the prop-erty of Chronicle Information Resources Ltd., and is subject to the companys usual

    editorial procedures; We will not consider for publication any material that has been

    simultaneously sent to other publications; Only original material or infor mation will

    be considered; Payment at our established freelance rates will be offered upon publi-

    cation for feature articles and for the following departments:

    What Lies Ahead: Original articles of approximately 500 to 700 words dealing with trends

    that shape the healthcare industry;and

    My Turn: Opinion pieces of approximately 500 to 700 words, offering original commentary on

    issues facing the healthcare industry.

    Please refer inquiries to: Editor, The Chronicle of Healthcare Marketing,

    555 Burnhamthorpe Rd., Suite 306, Toronto, Ont. M9C 2Y3 Canada.

    Fax 416.352.6199, E-mail: [email protected]

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