Oct 24, 2014 Volume 14 & Issue 8

Todd Allen

Team 9

Corporate Trainer

INSIDE THIS ISSUE

Safety……. 1

Quality Share……. 2

Christmas……. 2

Who’s Who……. 3

More……. 3

Pride……. 4

Golf Tournament….. 5

Community….. 5

Kids Contest….. 6

Positives……. 7

Safety is a culture……. 8

Welcome……. 9

Birthdays……. 9

Recognition……. 9

Quality share……. 10

Training……. 10

Hi-Way 9

Group of

Companies

We are proud

to be the

Carriers that

Care…

for our customers,

our Team,

and the communities

we serve.

The Carriers That Care!

Money for Team 9

1. Weigh-IT $81,076.50

2. Pro Miles $10,257.48

3. Admin 42 $3,100.00

4. Pro Tech $0.00

5. Fuel Whopper $0.00

Total $94,433.98

Money Wasted

A. Claims / Cancelled $21,179.74

B. Misdirects $16,960.00

C. Undelivered $1,890.00

D. Admin 42 $0.00

E. Fuel Whopper $12,000.00

F. Non reported R&M $0.00

G. Vehicle Claims $26,680.85

Total Wasted $61,962.59

Money for Team 9

1. Weigh-IT $85,476.80

2. Pro Miles $11,473.22

3. Admin 42 $700.00

4. Pro Tech $1,000.00

5. Fuel Whopper $0.00

Total $98,650.02

Money Wasted

A. Claims / Cancelled $15,118.25

B. Misdirects $21,440.00

C. Undelivered $6,780.00

D. Admin 42 $0.00

E. Fuel Whopper $10,000.00

F. Non reported R&M $0.00

G. Vehicle Claims $33,109.95

Total Wasted $65,276.20

Dear Santa; I am sooo excited for the Team 9 kids Christmas party! There is always cool crafts, a fun guy to watch, great food, and YOU actually come see me with a present. It’s Awesome! See you soon!

A reminder to all parents who signed up for the kids parties:

Saturday, Nov 29th–11:00—1:00 Edmonton @ Executive Royal Inn

(10010 –178 St.) Sunday, Nov 30th–11:00-1:00

Calgary @ Glenmore Inn 2720 Glenmore Tr. SE)

Sunday, Dec 7th–11:30-1:30 Red Deer @ Sheraton

(3310 50 Ave)

Hi-Way 9 Group of Companies

measures, focuses, reminds...cares about

the safety of Team 9. Daily, the programs

in place, the reviews completed, the fluid

system that is continually being revamped and improved is worked on for the em-

ployees of this Group. With statistics

from Workers Compensation and the

Government of Canada, understanding

the staggering number accidents that will

occur at work in Alberta in 2014 alone,

the safety team is relentless in the journey

to ensure Team 9 is safe-whether they are

on the road, the warehouse, shop or ad-

ministration. Safety is number one.

“Scare tactics” are not required, but can

certainly be used as an education tool.

Predicted for the year of 2014 in Alber-

ta’s workplace:

Deaths-1777, Hospital Admissions Re-

sulting from Injuries-52,400, Emergency

Department Visits Resulting from Injuries-436,935.

One year alone. Those numbers are over-

whelming. With the care of Team 9’s

Safety Team, HI-Way 9 is working to not

become a part of those stats.

This company truly is…

“The Carriers that Care”.

It’s just around the corner!

DRIVE TO CONDITIONS

Drive Safely: Drive at a safe speed

-your driving skills and experience Keep a safe distance between vehicles

-your vehicle’s capability Obey speed advisory signs

-the condition of the road Slow down at night -the weather conditions Watch out for animals

Quality Share Draws & Christmas Celebration

About Team 9...For Team 9

The Carriers That Care!

Congratulations to this Team 9 member for your notable milestone!

Your care and commitment are commendable.

The Carriers That Care!

Stephanie & Will Strong

of Team 9 Calgary re-

cently celebrated the birth

of their son,

Ethan William Strong.

Sept 1, 2014, 12:11am,

weighed in at 7lbs 6oz

and 19.5 inches long!

5 Years

Dennis Caffyn 09/17/2009

Jordi Turner 09/18/2009

Ken Burdick 10/13/2009

Patricia Embree 10/21/2009

15 years Warren Ruff

09/07/1999

Jim Spycher

09/09/1999 Edmonton’s Jersey day (top left) Istvan Mayer-Calgary (bottom left) Calvin Ramstad-Red Deer (center left) Lorraine Woodruff-Drumheller (right)

Trent Bernakevitch and one happy daughter –Edmonton (top right)

16-Sep JASON SABEAN

16-Sep ANTHONY WILSON

16-Sep VICKY MELANSON

16-Sep CHACE PELLETIER

17-Sep DANIELLE HAYWARD

18-Sep JORDIN YOUNG

19-Sep JOSE MERCADO

19-Sep WALTER MEDWEDCHUK

20-Sep EDWARD TYRRELL

20-Sep HANK PETERSON

20-Sep CORBIN BANKS

21-Sep WADE BUCK

21-Sep BRADLEY BRODERSON

21-Sep ANDRE BERTIN

22-Sep SEAN FARTHING

24-Sep KIMBERLY SMITH

24-Sep PAUL MCFARLANE

24-Sep RANDY DAXON

24-Sep JAMES TANNER

26-Sep DEANNA BETTGER

27-Sep KENT HAGELE

28-Sep SAMANTHA HODGSON

29-Sep ARNOLD LANGKOWSKI

29-Sep CALVIN RAMSTAD

29-Sep DENNIS SCHOCK

30-Sep EDWIN PLATT

30-Sep ALEX SPICER

1-Oct CLAUDE REED

1-Oct KELLY EYLES

1-Oct GORD PEPERKORN

1-Oct YE LIU

3-Oct KARRI LAPRISE

4-Oct FRANCISCO LAGOS

4-Oct CARL LEVESQUE

6-Oct BRIAN BERTSCH

8-Oct VAED DAODAT

8-Oct KEVIN LOTSBERG

10-Oct ISTVAN MAYER

11-Oct JANICE CHERRY

11-Oct LINDA MACKENZIE

11-Oct KEVIN LEWIS

11-Oct JAY HESSE

12-Oct DELBERT HESCH

12-Oct RICHARD BOSKER

13-Oct BRENDAN LEWALL

13-Oct NEIL DE LEEUW

14-Oct CARLY DOW

15-Oct RANDAL YOUNG

15-Oct MEREDITH MOORE

16-Oct MICHAEL BEAUCAGE

18-Oct CHERYL WERRY

19-Oct TINA HERMANSON

22-Oct ALBERT ROHRBACH

22-Oct JUSTIN KLASSEN

23-Oct DANIEL PEEVER

23-Oct SADIE BERRY

24-Oct DANY DEMERS

26-Oct FLOYD DESROSIERS

26-Oct AHMED MOHAMED

27-Oct NICHOLAS WERNER

29-Oct CHANTELLE CHAMBERS

30-Oct JERRY ALLEN

31-Oct KOLIN DOWNS

31-Oct LORI HUNTER

1-Nov JARED BLATTER

2-Nov NATHANIEL ALTHEIM

3-Nov PEDRO MAGNAYE

7-Nov KEVIN PERRY

7-Nov CARMEN STEWARD

7-Nov ANTHONY FOLEY

8-Nov RONALD ADAMS

8-Nov ROB ROSIN

9-Nov TIM HITCH

10-Nov CRYSTAL HALL

12-Nov DOUGLAS MARCHEWKA

13-Nov NEIL CUNNINGHAM

13-Nov DAVID HOGARTH

13-Nov DERRICK BYRNE

15-Nov JENNIFER ESTELL

15-Nov LESTER THOMSEN

15-Nov KIRK BRENNAN

15-Nov PRANESH KUMAR

TEAM MEMBER TERMINAL POSITION

JESSICA EYLES CALGARY ADMIN

JUAN FOURNIER DE LA ROSA CALGARY DRIVER

MICHAEL HORVATH CALGARY LOAD-WAY DRIVER

GERRY FUERSTENBERG DECKWAY DRIVER

VANCE RIGEL DECKWAY DRIVER

WILLIAM ROSENTRETER DECKWAY DRIVER

CASSANDRA GRAHAM EDMONTON DISPATCH

CORBIN BANKS EDMONTON DISTRIBUTION

DOUGLAS MARCHEWKA EDMONTON DRIVER

HANG PYO LEE EDMONTON DRIVER

JAMES JERVIS-HILKER EDMONTON DRIVER

JORDIN YOUNG EDMONTON DISTRIBUTION

JOSH HARDING EDMONTON LOAD-WAY DRIVER

MCKENZIE HILL EDMONTON DISTRIBUTION

ROBERT SHEPPARD EDMONTON DRIVER

ANTHONY FOLEY MEDICINE HAT DRIVER

KENT HAGELE MEDICINE HAT DRIVER

EMMANUEL CORMIER RED DEER DRIVER

JOE WOCKNITZ RED DEER DISTRIBUTION

KYLE WILL RED DEER DISTRIBUTION

NICHOLAS BEAUCAGE RED DEER DISTR/MAINT

RENEE COLBOURNE RED DEER ADMIN

ROB WILLOCKS RED DEER DRIVER

ROBERT STUBBS RED DEER DRIVER

Saturday, December 6th

3310 50 Ave, SHERATON, Red Deer

Cocktails @ 5:30

Supper @ 6:00

Awards, Live Band

Luncheon @ 11:00 Enjoy great food, great company, and help

recognize the best of Team 9!

$25.00 per person/ payroll deduction

Sign up required by Dec 1, 2014

QUARTERLY DRAWS & FUN September was a month of winners, fun, and sur-

prises. Four Team 9 members had their names

drawn to each win a smart tv, sound bar and blue ray dvd player. Incredible opportunities for Hi-Way

9’s employees, along with fun celebrations of

“Jersey Day” and great food, made this day but one more reason Hi-Way 9 truly is “The Carriers That

Care”.

December’s prize of prepaid credit cards is just

around the corner. Which Team 9 members will be

Team 9 Annual Golf Tournament & Community

The Carriers That Care!

Crystal and Dean Morrill of Drayton Valley not only participated in Thunder in the Valley Drag Races but volunteer along with their kids, Austin and Brett. Volunteering for 9 years for this commu-nity event is a great time for all. Thanks Morrill family! Looks fabulous!

Thanks to Hi-Way 9 and your help the 3rd An-nual CLC Mud Run was a great success! The event hosted 1831 participants, 140 volun-teers, and approximately 1250 spectators! The event had a 5km adult run, as well as a Filthy Frogs kids mud run with 550 kids! There were also vendors, live band, beer gardens, kids zone and barbecue on site for all spectators and participants! Grown ups and kids from all over western Canada got to release their inner child and have some fun in the mud! The funds from the event support several community organizations and charities such as, the Com-munity Learning Campus, Wild Rose Humane Society, Alberta Animal Rescue Crew Society, Olds Search and Rescue and many more! We greatly appreciate your support and generosity in 2014, and hope to have you part of our event again in 2015!

(over 1400 burgers and 2000 hot dogs served!)

Todd Allen, Carly Dow and Nick Patter-son (left to right) volunteered at Oko-tok’s Harvest fest. BBQing up a storm, these Hi-Way 9 Employees represented well their Team and their community with smiles and skill at the grill.

Hi-Way 9’s 20th Annual Team Golf Tourna-ment hosted over 100 golfers who enjoyed a fabulous day at Whispering Pines, Pine Lake. The weather co-operated, along with amazing food, fun prizes, and great company-this event was one to remember.

Thanks to all those who attended and to the Team that organized the occasion. It was well worth the drive, time, and energy spent.

See you next year on the greens!

Kids Contest

The Carriers That Care!

Yearly, Hi-Way 9 Group of Companies sends Christmas cards (yes-the actual paper, envelope and stamp kind) to hundreds of customers and vendors. This seasonal ritual includes a contest of Team 9 employee’s children. This year’s winner of a new IPAD Mini is the fabulous snowman work of art (at left) by Taytum Thomas (son of Jen Thomas-Team 9 administration). All of the entrees will receive a gift certificate for the care and time taken in each creation. What a great start to the Season!

Safety Is a Culture Who’s Who & More

The Carriers That Care! The Carriers That Care!

For YOUR Sake…For YOUR Safety!

ROAD HEROES If any Team 9 member

receives a clean CVSA Pass and takes it to their Team Leader, they are awarded $200.

FOUR Team 9 members have received payouts in the past couple of months.

Congratulations! The question is...Will YOU be Team 9’s next Road Hero?

TEAM 9

FAST FACTS

In 1988 Hi-Way 9 made one of its

largest expansions at the time and

started servicing Three Hills and

Trochu on a daily over-night basis.

Current position: Accounts Receivable History with Team 9: Data entry

Accolades: undisr uptive in the office,

but incredibly friendly to her co-workers

and customers alike Team 9 warm & fuzzies: Loves the

work environment

Jerry Allen Director of Safety &

Compliance

Name:

Pat Embree

Original Start Date:

October 2009

Harman Gill won a $50

Best Buy card for perfect

attendance in August.

Winner for dock for re-

cent perfect attendance.

Good job thanks

Ajit Moom.

Congratulations to

Nick (Team 9 Leader-Calgary

terminal) and Barb Patterson

on your recent September

wedding.

Speaking of paystubs….

If you are unable to view your emailed

pay stub on your phone and don’t have the

app to view TIFF files, you can log on to

your email provider through the internet and you can view it there.

*Never jump out of a tractor cab, off a flatbed trailer, or from the back of a van-climb down, facing the vehicle *When climbing from a vehicle, use the 3-point rule-keep 3 points of contact with the vehicle. When exiting a pickup truck, hold onto the door or steering wheel for balance *Make sure you can see where you are walking, espe-cially when carrying large items *Check your footing for hazards outside, such as pot-holes, curbs, gratings and oily, wet, or slippery patches, when getting out of your vehicle or delivering freight *Take extra care when going from wet conditions out-side to dry, smooth floors inside *Wear well-fitting, non-slip footwear

Now that many are getting their pay stubs

by email, payroll is not getting notified of

all address changes for Team 9 moves. It

is mandatory you inform payroll of your

current mailing address.

EMPLOYEE RECOMMENDATION If any Team 9 member recommends a new employee they

will receive $200 upon completion of the new employee

training-and additional $300 after the first 3 months of

employment for the new employee.

SEVEN Team 9 members received a total of $1900 in the past 3 months for recommending a new Team 9 member. AWESOME!

Date Location Incident Estimated Actual

5-Aug-14 Calgary Struck DC Power fence, cause damaged to headlight/signal light of 2237 2200

7-Aug-14 Deckway Backed into a 1996 Jaguar w/ his deck damaging rear of the car 3843.98

11-Aug-14 Edmonton Backed into an Ocean Trailer at Truck All 1800

11-Aug-14 Edmonton Backed into trailer CTT3209 while at Truck All 800

11-Aug-14 Edmonton Backed into fence at GWG Rentals while making delivery 800

13-Aug-14 Red Deer Brake Fire Incident 2736.87

14-Aug-14 Medicine Hat Backing and hit power pole, it fell over hitting a building 20000

20-Aug-14 Calgary Car turn left from right hand lane and ran into tires of unit 2276 3500

26-Aug-14 Calgary Ran unit 165 into awning at Car Guys 3500

2-Sep-14 Edmonton Driver backed his tractor #2038 into a 2nd tractor #2050 in the Edm yard 2500

3-Sep-14 Edmonton Pulling out of door at TA, caught door of 3184 on 70005, damaged hinges 331.7

8-Sep-14 Brooks Hit and Run- broke tail light on unit 1117 105

9-Sep-14 Red Deer Backed into building at Michener Center 7000

9-Sep-14 Red Deer Struck RCM Transport forklift w/ trailer 7716 946.58

10-Sep-14 Red Deer Struck parked pick up with trailer 7763 3965.59

12-Sep-14 Westlock Put gouge in wall of trailer 7049 500

15-Sep-14 Edmonton Struck dumpster w/ 7749, damage to 3 panels 2500

15-Sep-14 Loadway 3rd party didn't set their park brake bumped into back of our trailer 0 0

16-Sep-14 Edmonton Struck deer 800

16-Sep-14 Deckway Struck deer 315

19-Sep-14 Lethbridge Backing struck front bumper of a Mazda w/ front tire of unit 1140 2900

19-Sep-14 Red Deer Backing and struck building at Your Independent Liquor 7500

22-Sep-14 Medicine Hat Struck parked dodge van at CFB Suffield 1546.08

24-Sep-14 Edmonton Trailer door of 745 hit door at Sysco while driver was backing 2200

Pride Positive & More

The Carriers That Care! The Carriers That Care!

Focus on the Positives! Some Quality Achievements Received

“Going the Extra Mile”

Jamie Grayston-Red Deer-I just wanted to let you know how much we appreciate the extra steps you go through every night. It is obvious how much you care by the little things you catch or the modifications you make to ensure things go smoother. You are very good at your job and I’m not sure how often you get told that. Jodi Lastiwka-Streamline-A customer requested beyond interline POD’s and I was able to find several of them fast because they were already scanned into the system! Your system of tracking the beyond bills and pulling the POD’s off the websites before they are requested makes us look professional and cuts down on the time getting the information to the customer. Thanks again Jodi! Keep up with your system and we will continue to shine! You take pride in your work and it shows. Dan Peever-Calgary-Stepping up and working his butt off to help stay caught up on the dock by stripping and loading in really good fashion. Keep up the good work and helping the team stay caught up. Nicholas Werner-Camrose-Nick, I want to commend you for all the effort you put into turning in completed paperwork. You always have your BOL’s weighed and cubed and ready for me each day. It’s nice not to have to back track to get this information. I am sure you are contributing to any weigh it dollars we achieve. Keep up the great work. You are a great team player! Glenn Lavallee-Drumheller-You are always willing to help out. It doesn’t matter if it’s a fellow team member or a customer, you’re al-ways there to offer a hand. Thanks for being a great team player and caring about us and our customers. Thanks Glenn for everything you do and we appreciate the great job you do everyday, please keep up the great work.

Rob Hutton

My name is Don McKinley and I am the Warehouse Supervi-

sor at Westward Parts Services Ltd – Red Deer and I would

like to let you know about the amazing job that Daphne Fer-

guson has been doing in your rates department. We request

freight quotes multiple times a day and we are not always the easiest customer to deal with. (By this I mean that product we

ship can be difficult to handle and there are times when I

have a difficult timeline) but Daphne handles these requests

with the deportment of a true professional, I cannot recall

ever hearing “no” uttered to me (through email of course).

And even when I present her with a difficult timeline or diffi-

cult freight item, she replies quickly and fairly. Which coinci-

dentally is WPSL’s big push this year for our customers…

“Fast, Friendly and Fair”. It is nice to see that you have

people in your company that provide the very same values

that we try to provide to our customers.

I would also like to say that as a member of a com-pany that, like your company, provides service to a very

large customer base; I have no illusions that we are your

only customer. Daphne provides us with such great service,

she makes us feel like your top customer. For that, we are

truly grateful, and want to take the time to let you know

about the exceptional service that she provides. I am a firm

believer in the fact that if I am going to make a complaint

when something is handled wrong, I better give kudos when

they have been earned. And Daphne Ferguson has definitely

earned my appreciation and respect.

Regards,

Don McKinley

Warehouse Supervisor

Westward Parts

Sharon (Martin)

(Accounts Receivable, Drumheller),

Thanks so much, you've made my week and I really appreci-

ate your efforts! You've been so helpful and pleasant to deal with. I hope you

will forward this email to your supervisor so they can recog-

nize your excellent customer service skills.

Hope you have a great week too!

Angela Liknes

Accounts Manager

Command Gate Corp.

Thank you for the great service provided by Lloyd Ziegler. He was

on time. He had no problem getting around our small yard and we

were unloaded in 20 minutes. I need more drivers like Lloyd and

its a pleasure to work with people as qualified and pleasant as

Lloyd. Give him a raise! Tru Hardware,

Breton, Alberta

Keldon Dingman

Gary Boyd

Kolin Downs

Karen Sawyer

Dave Harty John Tkachuk

Brian Bertsch

Rick Johnson

Miles Storr

Keldon Dingman

Incredible pride! Care. Team. Units of

all divisions, size and use have proven

yet again to the Transportation Industry

that Hi-Way 9 is one system that truly

has Pride in their system! Kolin Downs of Team 9 Calgary is one such

Team 9 member, who continually

proves his pride in his care of his

unit...and his customers. Thanks Kolin!

You are this month’s pride winner! Rob Hayward