the application landscape introducing k3 starcom · why choose k3 starcom? fully managed service...

Introducing K3 Starcom

Presentation to:

Name of presenter:

Job title of presenter:

Date:

The Application Landscape

Charles Lenton

K3 Channel Manager

15th November

Sales Team Stuart BuckleySales Director

Business Development

Channel Manager

Stephen Pettitt.

NBD & SYSPRO Charles Lenton

Account Managers

SAM & CAM

Craig Bradshaw Emma Johnson

Tom Mercer Phil Bramhall

Internal Sales & Sales Support

Sales SupportKirsten Durrans

External K3 Channel Dave Blaymires

Contact Details – [email protected]

Who are K3 Starcom

Hosting and Managed Service specialists – team of 80+

Operate out of 3 UK locations

Specialist in ERP hosting, system integration and cloud

services (Public and Private)

Global presence with five datacenters in UK and US

500+ customers across 20 countries

Microsoft Tier 1 Cloud Solution Provider

ISO:27001 accredited

The K3 Starcom ‘IT Iceberg’

On premise

Private cloud

Hybrid cloud

Public Cloud

Where we deliver our services

Public Cloud

Application Landscape

MRP SYSPRO SYSPRO 7Dynamics

CRM

Uber

JustEat

”Mode 1” ”Mode 2”

ON-Premise

Servers, Storage, NetworkingSecurity, CablingCooling, Racks

Hosting

Co-LocationIaaS

PaaSDRaaSSTaaS

CapexITIL & CAB – Limit Risk BUT at a cost!Built for StabilityManage & MaintainPlanned changes, Unplanned changes Internal IT projects

Business – Value IT

OPEXDevOps & Agile – Fail FastBuilt for SpeedInnovateScale in / OutBusiness Value IT Projects

Modern Line Of Business2nd Platform: Client – Server configurationLegacy L.O.B / Bespoke DB’s / Back OfficeSystems of RecordLow Change Rate – Requires StabilityLow Latency Environments

3rd Platform: Mobile – CloudConsumer Facing /Systems of InnovationHigh Change Rate – Speed is King!Cloud Native

Systems of EngagementMore than ‘just’ traditional ERP

Why choose K3 Starcom?

Fully managed service

Public, Private or Hybrid cloud hosting

Highly available infrastructure

Provision of all licenses

24x7x365 monitoring and service desk*

Transparent pricing

“From the outset, K3 Starcom were open and

honest, they wanted what is best for us, not what is

best for them. They make sure that the systems we

use suit us and work for us; both technically and

financially, and their support services really are

second to none.”

The Lowry

Darren Mullin, IT Manager at The Lowry

*standard service desk 24x7x362, 365 available on request

Hosted deployment model

IaaS PaaS Protection Software

Infrastructure as a

service

Platform as a

service

Backup and disaster

recovery options

Servers and non-

ERP, software

licenses SPLA

Product List.

Office 365:Collateral - https://partner.microsoft.com/en-

us/marketing/campaigns#/(us)-modernbiz-office-365 SQL Data Base Administration as a Service (SQL DBA)Managed AntivirusOnline BackupRemote Monitor & Management (RMM)Hardware Break-Fix Software SupportHardware Supply Hosted Services (Private & Public)

https://partner.microsoft.com/en-us/marketing/campaigns/(us)-modernbiz-office-365

Collateral

Our managed antivirus service includes:

K3 Starcom managed antivirus keeps your infrastructure safe and spyware free.

Managed Antivirus

Please call us on 0844 579 0800 to discuss your specific requirements.

The number of viruses that can cause serious issues

to businesses is rising all the time. Complete

protection can demand huge resources, and it only

takes one overlooked machine to compromise your

entire network’s security system.

K3 Starcom offers a managed antivirus service which

eradicates the cost of hardware, software and

management time required to effectively maintain

your antivirus deployment. WE protect your system

while YOU concentrate on running your business.

Our service is continuous and if any issues are

detected, our support team will be alerted and deal

with any infections immediately.

K3 Starcom will also provide you with automated

daily, weekly and monthly reports to give you the

peace of mind that your environment is virus and

spyware free.

K3 Starcom Technologies Ltd.Wigan Investment Centre, Waterside Drive, Wigan, WN3 5BA

T: 0844 579 0800www.starcom.tech

Identity theft protection

100% block of known viruses and spyware

Proactive protection

Managed personal firewall and HIPS

In-depth malware audit service

Web administration console

P2P and automated updates and upgrades

Fully scalable

Profile-based protection

Delegated administration management

Daily email reports

No up-front costs

Fixed monthly payment plan

Remote Management& Monitoring (RMM)



Why use RMM?

No upfront fees

Fixed price monthly payment plan

Scalable to up and downsize as your business

changes

Constant monitoring for hardware and software

problems

Availability on servers and workstations

Fully managed service

Automated corrective action

Client portal

Full notification of events and errors

Exchange ISA, SQL and web servers

Disk space, services and processes

Backup software

Antivirus software

Broadband and VPN link monitor checks

Terminal services

Event logs

Processes, services, performance and CPU usage

What RMM includes:

Please call us on 0844 579 0800 to discuss your specific requirements.

RMM is a pro-active service which monitors

critical parts of your IT infrastructure – including

server performance, internet connection,

bandwidth usage, backup jobs, SNMP devices

and RAID devices.

If a potential failure is detected, corrective actions are

launched immediately to restore the system to full

working order as soon as possible. In many cases, this is

before your users are affected.

The system is fully automated but is overseen by the K3

Starcom support team who view all activity in real time on

specialised event management panels.

Although the system is fully automated, if necessary we

can give you access to the client portal, which lets you

view key information about software licences, serial

numbers, hardware specifications, inventory reports,

system status and much more, as and when you need to.



Complement your existing in-house team of DBAs

Provide sickness or holiday cover

Provide SQL Server DBA skills to organisations that do

not have the in-house skills or expertise

Provide a focus on specific mission critical environments

Provide cover for out-of-hours critical issues

Supported products:

Microsoft SQL Server 2000



Microsoft SQL Server 2008 R2




Microsoft SQL Azure

If a product is out of support with Microsoft, we

can only maintain a deployment and support

would be limited.

K3 Starcom’s SQL Server DBA as a Service

(DBAaaS) is for any organisation requiring a

SQL Server DBA support service. With

continued monitoring and maintenance, we

provide clients with peace of mind and

confid

e

nce that their SQL Server management

and support requirements are met or exceeded.

Our team of UK based, SQL Server DBA

specialists are qualifie

d

experts in their fiel

d

.

SQL ServerDBA as a Service

The service can be used to:

https://axk3btg.sharepoint.com/sites/K3Shared/Sales/Product/Forms/AllItems.aspx?id=/sites/K3Shared/Sales/Product/Starcom Products/Starcom Product Collateral 2.0










How can we help you?

Thank you for your time

Please visit our website

www.starcom.tech

the application landscape introducing k3 starcom · why choose k3 starcom? fully managed service...

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