the agency of the future
Post on 20-Sep-2014
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DESCRIPTION
As head of JESS3's strategy and operations from 2006 to 2012, COO & co-founder Leslie Bradshaw shares her insights and observations around how data, content and workforce are impacting and leveraging one another. Leslie posits: Whether you are an agency, brand, educator or public sector organization, these trends will all play a part of how you organize, think and produce. Originally presented for RefreshDC's November meetup on 11/16/11.TRANSCRIPT
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The Parable of the Underpant Stealing Gnomes
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Phase 1Collect data
Phase 2 Phase 3Insights!Results!Profit!
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The ability to take data - to be able to understand it, to process it, to extract value from it, to visualize it, to communicate it is going to be a hugely important skill in the next decades.- Hal Varian, Google’s Chief Economist
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visualizing the
sentiment of the Bible
A project of openbible.info
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visualizing the words used in the 2011-2012 Republican
primary debates
A project of periscopic.com
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visualizing 138 years of Popular Science
Magazine
A project by Jer Thorp, Data Artist in
Residence at the New York Times
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visualizing realtime
checkins at polling
locations for the 2010 election
A collaboration between JESS3, foursquare, VIP
(Google + Pew) and Engage
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But why isn’t there a “Landscape of Big Data Visualization Companies” slide?
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The craft of design is hard to scale.
Each data set has its nuances.
A few key folks leading the way...
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Google Creative Labs /Google Data Arts Labs
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Jonathan Harris
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Stamen
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JESS3
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Data can inform your content.
Your content can be made from data.
Measuring your content’s effectiveness requires collecting data.
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Visual Reporting
Makes it universal
Makes it snackable
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Creating content as / for a brand feels a lot like you are running a daily news program.
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We’ve gone from producing content on timelines in months, to timelines in hours.
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*my humble estimation
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Must. Quench. Thirst. Of. All. Social. Media. Channels. And. Communities.
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strategize
know your audience
take photos
write copy
design assets
get approvals
post content
measure impact
iterateoptimize everythingknow the landscapeknow the zeitgeistexclusivity
can’t just syndicate
be an insider
coordinate across teams
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We've gone from being exposed to about 500 brand messages a day back in the 1970s to as many as 5,000 a day today.Jay Walker-Smith Yankelovich Consumer Research
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See: 5,000
Engage: 76
Recall: 12
Act on: 5
Yankelovich Consumer Research
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See: 5,000
Engage: 76
Recall: 12
Act on: 5
Yankelovich Consumer Research
you have to be the
0.1%
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You have to create breakthrough work to be noticed.
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edgy
star power
humor
by: 72 and sunny
for: K-Swiss
view: http://jes3.com/KennyPowers_MFCEO
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You have to create work that provides value to be shared.
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informative
star power
timely
by: JESS3
for: Wikipedia’s 10th Anniversary
view http://jess3.com/state-of-wikipedia
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informative
heavy lift
beautiful
by: JESS3
for: The Economist’s World in 2011 Summit
view: http://jess3.com/womens-economic-opportunity-index/
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There are always at least two stories to tell.
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The one you set out to tell and the one about making the one you set out to tell.
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Tell them both.
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http://jess3.com/espn-tv-ratings-101/
how TV ratings work
told through puppets and papercraft
told through a behind the scenes
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http://jess3.com/gmail-stop-motion-animation-video/
Gmail’s fidelity from web to mobile
told through papercraft and stop motion animation
told through a behind the scenes
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Creating content for brands is a delicate balance between business objectives, creativity & user goals.
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http://www.flickr.com/photos/opensourceway/4639590640/sizes/l/in/photostream/
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95% of senior executives say that they doubt their companies have the right operating model (of which structure is a key component) for today’s world.- Accenture Study (2011)
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Hi JESS3,
I need an infographic done by next week.
Is that possible?
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Hi JESS3,
I need a video done in 2 weeks.
Is that possible?
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Hi JESS3,
I need a interactive data visualization done in 4 weeks.
Is that possible?
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Education about the process is key.
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So how is it all coordinated? Here’s what’s in our tool belt...
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Brands are media companies.
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Hire people who excel at math.
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Math majors, rejoice. Businesses are going to need tens of thousands of you in the coming years as companies grapple with a growing mountain of data.
- Steve Lohr, New York Times
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I keep saying the sexy job in the next ten years will be statisticians. People think I'm joking, but who would've guessed that computer engineers would've been the sexy job of the 1990s?
- Hal Varian, Google’s Chief Economist
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If it’s worth doing, it’s worth doing well.
(my Grandpa Baskett used to say this all the time)
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Build dynamic and realtime data systems.
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visualizing the size of geosocial platforms through a universe metaphor
A project JESS3 did to put things in perspective for
journalists covering Skype’s acquisition,
LinkedIn’s IPO, MySpace’s sale and the “foursquare vs.
Gowalla” debate
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Don’t be bound by geography, keep talent central.
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The “hot fire” comes from your talent and their craft.
Not from your physical location.
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DESIGN TAXI: What is the word you think will continue to reside in and reverberate through the creative industries over the next 10 years?
Aaron Koblin: Data-driven.
Aaron Koblin, Data Arts Team Lead - Google Creative Lab
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The only important thing about design is how it relates to people.
Victor PapanekDesign for the Real World: Human Ecology and Social Change (1971)
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The only important thing about data is how it empowers people.
Leslie BradshawApplying Victor Papanek’s sentiments from 1971 to today’s data challenge
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Big Data: The Next Frontier for Innovation, Competition and Productivityhttp://www.mckinsey.com/mgi/publications/big_data/pdfs/MGI_big_data_full_report.pdf
New Ways to Exploit Raw Data May Bring Surge of Innovation, a Study Sayshttp://www.nytimes.com/2011/05/13/technology/13data.html?_r=2
For Today’s Graduate, Just One Word: Statisticshttp://www.nytimes.com/2009/08/06/technology/06stats.html
Creative Internet by Google Creative Labshttp://bit.ly/creativeinternet
Hal Varian on how the Web challenges managershttp://www.mckinseyquarterly.com/Hal_Varian_on_how_the_Web_challenges_managers_2286
http://hbr.org/2011/10/have-you-restructured-for-global-success/ar/1
http://mashable.com/2011/06/28/data-infographic/
http://designtaxi.com/article/100795/Aaron-Koblin-Tech-Lead-of-Google-Creative-Labs/
http://techcrunch.com/2010/08/04/schmidt-data/
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http://www.slideshare.net/BenSiscovick/creating-competitive-advantage-through-data-ia-ventures
http://www.yankelovich.com/
http://uxdesign.smashingmagazine.com/2011/02/04/business-objectives-vs-user-experience/
http://jess3.com/social-media-brandsphere/
http://www.briansolis.com/2011/08/new-inforgraphic-the-brandsphere-by-brian-solis-and-jess3/
http://en.wikipedia.org/wiki/Newsroom
http://jess3.com/geosocial-universe-2/ | http://jess3.com/geosocial-universe/
http://jess3.com/samsung-home-page-redesign-infographic/
http://www.flickr.com/photos/opensourceway/4639590640/sizes/l/in/photostream/
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http://datavisualization.ch/showcases/visualizing-138-years-of-popular-science-magazine/
http://www.fastcodesign.com/1665220/infographic-of-the-day-what-are-the-darkest-parts-of-the-bible
http://www.openbible.info/blog/2011/10/applying-sentiment-analysis-to-the-bible/
http://jess3.com/foursquare-i-voted/
http://fastcache.gawkerassets.com/assets/images/9/2010/05/journalism.jpg
http://gizmodo.com/5846087/stop-already-with-the-fcking-infographics
http://www.poynter.org/how-tos/newsgathering-storytelling/visual-voice/149636/people-are-tired-of-bad-infographics-so-make-good-ones/
http://www.smashingmagazine.com/2011/10/14/the-dos-and-donts-of-infographic-design/
http://www.smashingmagazine.com/2011/10/21/the-do%E2%80%99s-and-don%E2%80%99ts-of-infographic-design-revisited/
http://jess3.com/sxswi-social-media-installation/ | http://jess3.com/sxswi-social-media-hub/
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http://www.informationisbeautiful.net/
http://infosthetics.com/
http://dailyinfographic.com/
http://visual.ly/
http://www.behance.net/
http://dribbble.com/
http://forrst.com/
http://ffffound.com/
http://www.good.is/infographics
http://www.fastcodesign.com/
http://jess3.com/the-state-of-wikipedia/
http://jess3.com/eloqua-content-grid-v2/
http://flowingdata.com/
http://datavisualization.ch/
http://visualizing.org/