tbiz company profile

COMPANY ProfileTravelBiz Pty Ltd

TIDS: 96839116

VISIONTo provide effective, end to end service in the provision of our combined products and services at highly competitive rates. We adhere to international standards and take into account every detail articulated by the client. Our customer service culture ensures that we exceed our clients’ expectations in all dimensions of their travel requirements.

MISSION STATEMENTWe continuously develop and refine our products and services in order to deliver value to our direct and agent clients. Our client’s needs form the nexus of our operations and we scale our business model accordingly.

Our team is driven by the entrepreneurial spirit of our directors in an environment that is collaborative, informative and autonomous. We strive for excellence and we believe that teamwork plays a fundamental part in this. Our corporate mission is founded on the values of transparency, accountability and efficiency.

PROMISE OF RELIABILITYWe keep our promises; our clients’ satisfaction is guaranteed. We honor our customer service focus and strive to perfect it.

© Copyright 2016 TravelBiz Pty Ltd. ACN 146 746 563; ABN 60 146 746 563 ; IATA TIDS 96839116

VISION & MissionOur


TravelBiz is an Australian owned Travel Agency based in Sydney with an office in Suva, Fiji trading under the name of Lodhias Travel Services, an IATA accredited agency and in Sydney, trading as Hideaway Holidays and Paradise Adventures.

TravelBiz and Lodhias Travel Services have been operating since 1995 employing and developing a range of travel professionals, some of whom are now key travel account managers for our corporate, government and retail channels.

TravelBiz’s primary focus is to offer within-the-hour travel quotes for Flights, Cruises and Packages. Our South Pacific specialist arm, Hideaway Holidays Pty Ltd, is a regional wholesaler with a strong direct sales channel. It has wholesale contracts with over 200 suppliers across Fiji, Cook Islands, New Caledonia, Samoa, Hawaii, Vanuatu, Micronesia, Tonga and a range of boutique sub continental pacific islands. Hideaway Holidays and Paradise Adventures have their own websites which collectively have over 43 thousand organic keywords appearing in search engine results

Our business plan is to develop value laden relationships with our retail agents, suppliers and direct consumers. This will enable us to service all market segments through our value propositions. We strive to ensure every detail of our clients’ needs are addressed in a manner which optimizes their travel experience.

South Pacific holiday seekers can access our competitively packaged prices by simply contacting us through our website inquiry forms, Facebook page, email and/or phone.

www.hideawayholidays.net.au

www.hideawayholidays.com.au

www.paradiseadventures.com.au

www.wanderlux-me.com

www.facebook.com/Tbizpty

www.facebook.com/ltsfiji

ABOUT UsWho we are

BOOK & HOLDTravelBiz provide airfares on any routing at online prices without having to commit to purchase of tickets immediately.

We provide dedicated one-on-one travel consultants for your air travel requirements and provide quick itineraries and fares. TravelBiz is able to book and hold your travel itinerary and fare quote with a designated time limit to purchase the ticket.

WEDDING PACKAGESHideaway Holidays, being a wholesaler, is able to manage and facilitate all elements of wedding packages in the South Pacific. All logistical arrangements are taken care of which diffuses the stress associated with wedding planning.

CRUISE PACKAGESWe recognize the mainstream, boutique and niche cruise markets and are able to offer cruise packages across all routings. By accessing wholesale rates through TravelBiz and/or our Paradise Adventures arm; we are able to offer very competitive rates across all cruise requirements.

HOLIDAY PACKAGESAs destination specialists and wholesalers, Hideaway Holidays is able to customise and personalise travel requirements incorporating land, air and sea components in a highly competitively priced package. We have strong established relationships with major suppliers of accommodation, transportation, adventure groups, cruising and charters across the South Pacific.

BUSINESS & FIRST CLASSTravelBiz also services the corporate and luxury travel market by offering up to 35% off Business and First Class fares. Our discerning clients are able to access affordable fares which guarantee comfort and good service in the air as well as from our experienced travel agents on the ground. Corporations can reduce significant travel costs associated with travel bookings for their senior staff by outsourcing their corporate travel bookings to TravelBiz.


OUR Product LINES

Our acquisition of Hideaway Holidays and Paradise Adventures enables us to scale our service offerings to cater for inbound tourism into the South Pacific. Our immediate focuses are to revamp and relaunch our websites together with amplifying our distribution channels. We are also committed to enhancing and fortifying relationships with our suppliers together with investing in resources to enable growth.

Specifically, we are committed to:• Generating significant business into the South Pacific• Expanding and refining our product lines in the South Pacific• Penetrating new market segments such as ASIA, Europe, United States and the

subcontinental Indian region to drive inbound tourism into the South Pacific• Obtaining the South Pacific Specialist designation and investing significantly in the front

line team

Management are focused on created a ‘can-do’ attitude for selling and marketing the South Pacific region. By leveraging expertise across our

combined entities, we are able to define our competitive advantage as a point of difference against others.


&HIDEAWAYHOLIDAYS

PARADISEADVENURES

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