task example for bexp0001 - edutainmentmedia.com upstream ccm-er 1.0, ... instructions: use this...

Version: Upstream CCM-ER 1.0, Updated 2015.11.6

Accounting for People: Able to comply with and use systems to account, by name, for staff, contractors and visitors to a BP operated site at any time. Provides support to entities and delivering Accounting for People requirements. Category: Business Expertise

Instructions: Use this list to identify which level of proficiency best describes your behaviour relative to this task/skill.

Evidence Statements

1 – No Awareness 2 – Awareness 3 – Basic Application 4 – Skilled Application 5 – Mastery

Not at the awareness

level.

Aware of and complies with

instructions issued by entity

with regard to personal

responsibilities and safety.

Can explain the importance

of Accounting for People

principles and how that fits

into BP corporate values and

response priorities.

Able to support evacuation and

accounting for people processes

within an entity, e.g. floor warden

level, muster point coordinator,

warden systems, operation of

automated tool, etc.

Understands Duty of Care and

Accounting for People principles

and how they apply to BP

Regional C&CM Programme.

Able to organise and conduct an

accounting for people exercise at

agreed intervals.

Able to use tools prescribed by

the entity.

Can summarise and communicate

results of exercises and

activations to the entity senior

management.

Can assess implementations

against GDP requirements and

effectively communicate

recommended improvements.

Able to develop and implement

appropriate/fit for purpose

systems and procedures to

account for people within sphere

of responsibility.

Able to actively engage support

services to resolve exceptions.

Experience in adapting to

situations where practiced

methods do not apply.

Take lessons learned and

continuously improve the process.

Can benchmark processes and

tools in place against those within

the industry.

Can influence development and

implementation of processes

and/or tools, internally or

externally.


Self -Verification: Conducts self-verification activities to provide a view of Regional risk. Category: Business Expertise


Evidence Statements



level.

Can describe the principles

and application of the three

lines of defence in BP and

the role of self-verification

generally.

Can articulate the aim,

scope and process for self-

verification.

Is familiar with regional self-

verification requirements

and knows where to locate

checklists /protocols (if

appropriate).

Able to plan and conduct self-

verification activities.

When planning and conducting self-

verification, relies on support and

assistance from a more experienced

colleague and the use of checklists

and other support material.

Able to conduct effective data

collection using a number of

different techniques, e.g.

interviews, observations, document

checks.

Involves appropriate subject matter

experts to help evaluate areas

where own expertise is limited.

Conducts self-verification

independently and across region.

Engages asset/operational

managers to achieve self-

verification activities and

objectives.

Conducts objective self-

verification activities.

Uses a range of inspection and

data collection methods to assess

regional risks and response

readiness.

Provides accurate and objective

observations in written reports.

Works to resolve issues locally.

Significant experience in

conducting and leading self-

verification across region.

Coaches others on self-verification

methods and activities.

Draws on experience to readily

observe and identify areas for

further investigation and

determine gaps.

Influences asset/operational

managers.

Recognised / respected as an SME

within one or more technical

expertise areas.


BP Knowledge: Understands how BP operates as a company, including Group strategy and core financial and business drivers. Knows key functions, activities and assets relevant to the oil and gas supply chain and is conversant with industry terminology. Complies with BP’s Our Code and demonstrates BP Values. Category: Business Expertise


Evidence Statements


Not at the awareness level.

Can name BP Segments, high-level functions and brands.

Understands the basics of the “oil chain” and can identify where each of the individual components operate within BP.

Can explain where own team, function and Segment fit within BP structure.

Is aware of BP Group strategy.

Is aware of the BP Values and Leadership Expectations.

Has read the information in the BP Code of Conduct (Our Code) and can explain the key requirements and expectation. Knows how to raise questions and concerns relating to possible breaches of the Code.

Detailed knowledge of BP Segments, functions and Entities.

Maintains knowledge of industry developments affecting BP and the future of the oil and gas industry.

Detailed knowledge of Oil & Gas supply/value chain, core activities and asset structures.

Understands how BP interacts with key stakeholders, including industry partners, competitors and regulatory bodies and investors.

Understands BP level of influence in Operated Entities, and Non operated Joint Ventures.

Demonstrates BP Values across all activities and role models behaviours in some areas.

Complies with Our Code. Provides guidance to others on understanding the BP code of conduct.

Detailed knowledge of BP Segments, functions and Entities.

Maintains knowledge of industry developments affecting BP and the future of the oil and gas industry.

Detailed knowledge of Oil & Gas supply/value chain, core activities and asset structures.

Understands how BP interacts with key stakeholders, including industry partners, competitors and regulatory bodies and investors.

Understands BP level of influence in Operated Entities, and Non operated Joint Ventures.

Demonstrates BP Values across all activities and role models behaviours in some areas.

Complies with Our Code. Provides guidance to others on understanding the BP code of conduct.

Recognised as an oil & gas/BP expert and has detailed knowledge of how BP works.

Has significant role experience within BP, or other oil and gas entity operations.

Maintains a sizeable network of internal and external oil and gas industry experts.

Can readily translate the potential effect to BP of economic and industry changes or events.

Can provide guidance to others on BP strategy and key initiatives and how these impact team activities.

Coaches and mentors others with regard to BP Values and behaviours.

Is a positive role model with regard to Our Code expectations. Helps team members understand the principles and expectations of Our Code.


C&CM Policy & Practices: Understands the role and purpose of C&CM GDPs, and how they fit within broader governance structures and support core BP strategy. Drives the acceptance, interpretation and implementation of C&CM GDPs in the Region. Identifies and influences required changes to C&CM guidance documents, plans or processes. Category: Business Expertise


Evidence Statements



level.

Can describe the main

elements of the Group

Essentials and GDPs

governing C&CM.

Can describe Regional CCM-

ER Programme

Understands where CCM-ER

fits in Operations and in

Region.

Aware of key C&CM

stakeholder groups in

Region.

Has detailed knowledge of the GDPs

and can advise on GDP

implementation for simple/low risk

settings, or under direction.

Can recommend C&CM toolkits and

templates.

Is aware of activities and

stakeholders within Region which

impact C&CM.

Is well connected with other teams

within HSE and understands what

they do.

Applies and implements GDPs

across Region.

Understands the role, remit,

capability and interdependencies

of all key C&CM stakeholder

groups.

Is well connected within

Operations and other teams

impacting C&CM

Accountable for specific

components of C&CM

organisation, resource and

operating plans or reporting.

Is able to develop and deliver

Regional C&CM Programme.

Ensures C&CM GDPs support BP’s

strategic goals.

Gains support for C&CM strategy

and initiatives at senior levels.

Implements GDPs in Region.

Determines impact of business

changes on Regional C&CM

Programme.

Monitors C&CM health in Region

and drives improvement via

capability and other programmes

Influences updates to the GDPs,

C&CM processes and

tools/templates.


Exercises & Drills: Creates and delivers exercises and drills using relevant scenarios to evaluate the effectiveness of incident response plans and ensure responder readiness. Category: Business Expertise


Evidence Statements



level.

Aware of the format and

content of C&CM exercises

and understands which

areas of a plan require

maintenance. Aware of sub-

discipline scope.

Familiar with basic

facilitation skills and

techniques.

Able to help with and/or plan and

implement a simple exercise with a

limited scope and stakeholder

engagement

Able to assist in development and

presentation of C&CM awareness

and training material under

supervision.

Able to proactively assist in the

development of C&CM exercises

Can relate lessons learned to plan

maintenance requirements.

Able to plan a complex exercise

affecting multiple departments

and with multiple stakeholders.

Competent group facilitation

skills.

Able to develop C&CM exercises

without support. Can integrate

sub-discipline requirements.

Can effectively translate findings

into plan updates.

Recognised in BP and externally as

an expert in C&CM training and

exercising. Provides best

practices from experience and

other disciplines.

Can create and deliver training

and has a wide knowledge of

training methods.

Able to lead others in the

development of C&CM exercises.

Can design sub-discipline

requirements and involvement.

Can facilitate others

understanding of the implications

of findings into plan maintenance.


Industry Knowledge & Advocacy: Engages with external C&CM networks to influence industry activities in the interest of the Region. Maintains awareness of current and emerging C&CM industry trends, regulations and activities and assess how these impact BP and C&CM activities. Represents Region C&CM on BP working groups and forums to disseminate C&CM best practices. Category: Business Expertise


Evidence Statements



level.

Aware of relevant controls

and regulations impacting

BP business activities.

Aware of the legislative and

regulatory lobbying

processes.

Accesses external C&CM

industry forums, initiatives,

publications and

programmes to maintain

own industry knowledge.

Aware of protocols for BP

staff engagement with

external networks and

forums.

Familiar with internal BP

forums and networks which

influence and impact C&CM

activities.

Has practical knowledge of the control and regulation impacting CCM-ER activities in own geography.

Participates in C&CM networks and forums.

Leverages networks to monitor best

practices and understand how other

organisations approach C&CM

issues.

Recognises how industry or

regulatory changes may impact BP

and influence CCM-ER capability.

Under supervision, provides

technical input to internal/external

forums.

Complies with BP strategy and

protocols for engagement with

external organisations.

Has detailed knowledge of regulation and its impact on CCM-ER activities in own geography.

Regularly contributes to external

forums influencing the broader

C&CM industry.

Monitors and analyses industry

changes and best practices and

assess significance to BP.

Leads the sharing of industry

information across entities or

region via multiple forums, e.g.

BP Community of Practice

meetings.

Influences stakeholders at entity

or regional level to address the

impact of industry or regulatory

changes.

Contributes to CCM-ER policy for

engagement with external

organisations.

Recognised for expertise in

regulation.

Recognised for expertise

throughout BP and external.

Has insight into the full range of

global industry programmes

which define and influence BP

C&CM practices and capability.

Actively benchmarks BP’s

practices against industry best

practice.

Works with stakeholders at

Region level to address the

impact of industry or regulatory

changes.

Influences BP engagement

policy/strategy for external C&CM

engagement and advocacy.


Crisis/Incident Response: Applies or provides advice on implementation of the BP Regional CCM-ER Programme and Incident Command System during an incident response and recovery. Provide or facilitate the immediate provision of technical advice and tactical support to a response at the IMT, BST, or CST level as needed. Evaluate the effectiveness of a response and share lessons learned across the Region. Category: Business Expertise


Evidence Statements



level.

Can describe the key

elements and principles of

the BP Regional CCM-ER

Programme.

Is familiar with the Incident

Command System and how

this is used within the BP

Response Framework.

Is aware of the different

roles within the Incident

Command System.

Is aware of different

emergency response

structures that may be

required by local regulations

in the area of responsibility.

Can provide response support as a

member of an IMT /BST/CST under

direction.

Employs BP Regional CCM-ER

Programme to address an incident or

business continuity disruption.

Uses Incident Command System (or

other appropriate system) during

incident response and recovery.

Understands the various phases of a

response from notification through

recovery.

Experience in facilitating or

supporting exercises and incident

reviews.

Provides process leadership

and/or technical response

expertise to any IMT/MRT, BST

and CST as needed.

Can analyse a business’s needs

for response capability.

Applies ICS (or other

appropriate system) principles

to response organization design

across a broad range of

businesses and response modes.

Can design and articulate

various response approaches for

all phases of a response.

Engages stakeholders at all

business levels in tactical

planning, review and response

discussions.

Has significant experience at all

levels of incident response.

Role models and coaches others

on the application of the BP

Regional CCM-ER Programme and

Incident Command System.

Has had leadership role

experiences in complex/large

scale responses.

Possesses deep technical

expertise in at least one tactical

response area.

Can engage internal/external

stakeholders at all levels during

tactical planning, review and

response discussions or during

incident response.


Crisis/Incident Planning & Preparedness: Determines appropriate, effective and sustainable incident preparedness strategies and required capability in consultation with stakeholders. Creates response plans. Category: Business Expertise


Evidence Statements



level.

Can describe the elements of

effective CCM-ER plans and

understands how these are

implemented in BP.

Understands the

requirement of risk based

CCM-ER plans

Aware of general issues that

affect individual and

organisational CCM-ER

capability.

Under direction, can prepare CCM-

ER plans and make

recommendations for their

implementation.

Ensures response plans meet

mandatory GDP requirements.

Able to determine the impact of

individual or organisational issues on

CCM-ER preparedness.

Raises preparedness issues within

programmes and teams.

Can independently prepare and

implement CCM-ER plans.

Can identify plan

implementation issues, including

process or policy issues.

Identifies and manages key risks

and issues and recommends

follow up actions for

improvement.

Clearly identifies preparedness

issues central to business CCM-

ER success and can engage the

business in how to move

forward.

Overcomes communication or

engagement issues that may

prevent effective CCM-ER

preparedness.

Engages Regional leadership to

determine priority CCM-ER

preparedness issues.

Can prepare and implement CCM-

ER plans across all Assets/Facilities

in Region.

Quickly sees connections between

preparedness issues and can

generate solutions to complex

problems.

Recommends changes to improve

Regional CCM-ER preparedness.

Uses industry forums to

understand planning best

practices and influence the

industry on preparedness issues.

Influences leadership teams on

CCM-ER preparedness issues.

Works across business streams to

facilitate regional/federal focus on

preparedness issues and

requirements.


Operating Management System: Understands and applies the processes and requirements established in BPs Operating Management System (OMS and entity LOMS) for safe, responsible and reliable operations. Category: Business Expertise


Evidence Statements



level.

Can provide a description of

the benefits of OMS.

Can describe the benefits of

following a structured set of

processes and

requirements.

Is familiar with the Group

Essentials and GDPs relevant

to own and team activities.

Can explain the elements of the OMS

framework and how these work

together, including the Group

Essentials and GDPs.

Can use the OMS Navigator to locate

Group Essentials, Group and

Segment Guides and Group Defined

Practices.

Is familiar with the requirements for

OMS conformance and how

performance improvement is

tracked and reported.

Is aware of how the OMS is applied

within the Segment and Entity, and

understands the role of functions

and central teams in maintaining and

monitoring standards.

Applies the Group Essentials/GDPs

while conducting site visits and/or

self-verification.

Possesses a thorough understanding of the elements of the OMS framework.

Can advise others on all the

components of the OMS

framework, including Group

Elements, Essentials and

supporting GDPs/GRPs.

Can guide regional and entity

stakeholders on development of

local OMS guidelines to support

group requirements.

Accountable for the regional

application of an Essential or GDP

and/or the development of

conformance guidelines.

Influences updates to the

requirements for local application

of GDPs/Group Essentials and

associated processes and

tools/templates.

Provides training and coaching

within the Region on the

implementation of the OMS.


Project/Programme Management: Able to lead projects or programmes of work, including defining and planning the scope of work, obtaining support and managing the project to completion within agreed time and budget limits. Category: Business Expertise


Evidence Statements



level.

Aware of the purpose and

objectives of project/

programme management

and continuous

improvement

methodologies.

Understands the need to

define and control projects.

Understands the basic

concepts, principles and

major activities involved in

project management.

Is aware of the continuous

improvement 7-step process

and can locate tools and

information.

Aware of current CCM-ER

projects within region.

Can describe the major steps in

planning, organising and controlling

a BP project.

Able to participate in the planning,

delivery and review of a project

using appropriate tools.

Builds and updates project plans,

schedules, logs and associated

project management

documentation.

Gathers and collates data to review

project progress against time, cost

and resource metrics, and report to

project managers and other project

stakeholders.

Uses appropriate tools to facilitate

project planning, management and

progress reporting.

Manages change control

procedures.

Able to independently define,

plan and execute small projects

(less than six months, small team,

limited budget, low

interdependency).

Identifies, assesses and manages

risks to the success of the project.

Prepares and tracks activities

against project plans, providing

regular reports to stakeholders.

Monitors costs, timescales and

resources, and takes action

where these deviate from agreed

tolerances.

Ensures projects are formally

closed and that lessons learned

are recorded.

Takes full responsibility for

definition, documentation and

successful completion of

medium-scale to complex

projects. (Greater than 6 months,

high profile business impact,

teams of people, might have

high-risk dependencies)

Ensures that realistic project,

quality, change control and risk

management processes are

maintained.

Monitors and controls resources,

revenue and capital costs against

the project budget and manages

expectations of all project

stakeholders.

Provides effective leadership to

project teams, and takes

appropriate action where team

performance and outputs deviate

from agreed tolerances.


Risk Management in BP: Understands risk management principles and how these are applied in BP, through the Risk Management System, governance bodies, tools, processes and review cycles. Is able to apply BP tools and influence the appropriate identification, quantification and prioritisation of risks. Category: Business Expertise


Evidence Statements



level.

Can describe general

principles of risk

management in the entity

and articulate the need to

gather and interpret

relevant information to

assess and address risk.

Recognises BP risk matrix

and terminology.

Aware of how risks

identified are addressed in

Emergency Response

Planning

Aware of S&OR role to

maintain and exercise an

independent view of risk.

Is aware of the requirements

of GDP 3.1

Can identify and explain the risks and

barrier definitions.

Provides information and guidance

to stakeholders on the Asset/Facility

view of risk.

Understands how C&CM risks should

feature in risk management

activities.

Applies prioritised risk information to

plan own CCM-ER activities.

Uses appropriate risk tools and processes to analyse and quantify Asset/Facility C&CM risks and input to the risk matrix accordingly.

Is familiar with the risk

classification process and tools

used across BP (8x8 matrix, bow-

ties, HITRA, MAR).

Offers an informed perspective

of potential C&CM risks, to

assist the Region with decision

making and classification.

Influences Regional stakeholders

to prioritise C&CM risks and

identify resources accordingly.

Is able to recognise and raise

attention to C&CM risk trends

across the Region.

Participates in Region’s risk

program

Able to identify broad trends,

patterns and interdependencies of

risk across the Region, and

incorporates these into risk

planning models.

Influences prioritisation of risk

management actions at Regional

level.


Stakeholder Engagement & Partnering: Builds and maintains networks, relationships, strategic alliances and partnerships, both internally and externally, in order to achieve mutually beneficial outcomes for Regional objectives. Category: Business Expertise


Evidence Statements



level.

Can identify the types of internal and external stakeholder groups which have an impact on C&CM information, planning and activities within the region.

Familiar with the principles

of stakeholder engagement

and stakeholder

management.

Able to create a stakeholder map and

engagement plans for critical

stakeholders within region and/or for

specific projects/area of work.

Aware of the structure and

operations of critical

internal/external stakeholder

organisations within the region or

area of work.

Approaches projects or activities as

opportunities to demonstrate

technical credibility and build trust

with internal (BP) and external

stakeholders.

Actively seeks opportunities to

network or collaborate with a broad

range of regional stakeholders.

Consistently develops and

maintains stakeholder

engagement strategies and plans.

Able to employ a variety of

strategies or engagement styles

to gain co-operation from

stakeholders where conflicts

arise.

Builds robust relationships with

internal stakeholders based on

trust and ability to provide

credible technical advice on how

they can manage their particular

risks.

Able to independently and

appropriately engage

stakeholders from external

response organisations.

Maintains a strong and diverse

network of internal and external

stakeholder groups and business

partners.

Builds mutually beneficial

strategic partnerships with

internal and external

organisations.

Is able to take a long term view

on stakeholder relationship

development and work to secure

stakeholder partnerships for

future needs.

Develops networks that are

diverse in level and function.

Able to mentor others on

engagement with external

stakeholder groups.

Has a high-profile, credible

presence within partner

organisations and within BP

entities.

Uses contacts to solve problems,

improve performance or open up

new areas of influence.

Takes the lead in influencing

individuals or groups to work

together for mutual benefit,

particularly where stakeholder

conflicts arise.


Influence & Negotiating: Positively influences others to create acceptance for decisions, build consensus or resolve conflict. Uses negotiating techniques to achieve win-win situations. Category: Personal Effectiveness


Evidence Statements



level.

Is aware of different

influencing styles.

Given a situation where

influence is required, can

question to gauge the level

of support from individual

stakeholders or groups.

Identifies key decision makers and

the people who influence them.

Presents recommendations or views

in a way that demonstrates benefit

and outcomes to the audience (e.g.

cost savings, safety)

Seeks to identify and recommend

win-win situations for all

stakeholders.

Anticipates reactions and objections

to proposals and prepares to

respond.

Builds credibility and

relationships with key decision

makers and those who influence

them.

Identifies needs and perspectives

of others and tailors approach to

each stakeholder accordingly.

Presents ideas in an assertive and

compelling manner with clear

focus on issues and benefits

relevant to the stakeholder.

Influences stakeholders

individually prior to group

decisions being made.

Overcomes objections and points

of difference using multiple

strategies.

Experienced in negotiating to

achieve win-win outcomes.

Recognised as an influencer and

lead negotiator inside and outside

the organisation.

Experienced in leading complex or

high-risk negotiations to achieve

consensus.

Looks ahead to identify individuals

who may be important to future

business decisions and plans

actions to understand and

influence them.

Facilitates the development of

creative solutions to conflict.


Effective Communication: Communicates fluently and persuasively across a variety of media and employs effective listening skills. Interacts effectively with others at all levels of the organisation and group sizes. Employs communication tools and technology. Category: Personal Effectiveness


Evidence Statements



level.

Under guidance from a manager or colleague, can prepare reports, formal documents or written communication for distribution.

Can prepare and deliver

simple presentations.

Able to communicate with

others via teleconference,

video-conference and other

media.

Generally writes in a clear manner and organises information so that it is easily understood.

Is effective in a variety of formal

presentation settings: one-to-one,

small and large groups, with peers,

direct reports and leaders.

Actively uses a range of

communication tools and

technology.

Is aware of barriers to listening and

understanding. Asks clarifying

questions to elicit clear, detailed

information.

Verbal and written

communication is consistently

clear and well structured.

Considers and selects

appropriate communication

channel and tone for messages.

Has strong presenting skills and

is able to engage audiences at

multiple levels of the business.

Leverages technology, including

video and collaboration tools, to

improve communication with

groups and remote team

members.

Listens attentively, eliminates

listening barriers, and asks high

gain questions to get to the

heart of a matter quickly.

Bases communication on the

needs of the audience to achieve

high impact.

Communicates across all media in

a way that is clear, concise and

high-impact.

Is an experienced spokesperson or

public speaker.

Anticipates, senses or “reads”

audience style and readily adapts

physical and verbal language to

match.

Promotes the use of collaboration

tools and communication

technology to improve virtual

communication and information

sharing.

Draws on a range of techniques to

manage difficult or confrontational

dialogues.

Regularly measures the

effectiveness of communication

and adjusts approach accordingly.


Facilitation & Training: Facilitates learning, group activities and group discussions. Uses a range of techniques to guide group sessions to appropriate and useful outcomes, in a constructive and timely manner. Able to design, develop and deliver C&CM training sessions to meet the needs of entity stakeholders. Category: Personal Effectiveness


Evidence Statements



level.

Familiar with the principles of adult learning.

Can describe a range of

tools and techniques for

facilitating group

discussions or delivering

training sessions.

Can locate available CCM-

ER training and tools and

can describe the subject

matter therein.

Able to deliver a small group training session or assist a more experienced facilitator to deliver a group training session or moderated discussion.

Understands team development and

group dynamics and seeks to create

an environment of two-way

involvement.

Employs basic facilitation techniques

to moderate discussions and drive

outcomes.

Skilled in the use of a variety of

training delivery techniques.

Follows agenda or lesson plan and

keeps the session on track.

Independently delivers training or

facilitates discussions across a

wide range of audience groups or

sizes.

Creates a learning environment

which fosters full participation.

Takes account of different

learning styles and provides

opportunities for all group

members to get involved.

Employs a broad range of

facilitation tools and delivery

techniques.

Monitors events to ensure agreed

outcomes and timelines are met.

Accommodates deviation from

plan to enable rich group

discussions and tactfully refocuses

the group back to session purpose

or topic when needed.

Able to facilitate/moderate

discussions on complex topics or

where audience groups have

diverse views.

Delivers training and facilitations

discussions for all levels of staff to

senior leadership.

Employs a broad range of

facilitation techniques to ensure

participation and drive objectives.

Keeps up to date with best

practices in facilitation and

delivery technology. Seeks to

employ new and creative

methods.

Coaches or mentors others to

deliver training or facilitate group

discussions.


Informed Decision Making: Able to identify, interpret and process information about a situation to determine the critical elements and anticipate future developments or consequences. Able to make decisions to meet the needs of the situation, even in circumstances with limited timeframes, incomplete information or under risk/uncertainty. Takes accountability for decisions. Category: Personal Effectiveness


Evidence Statements



level.

Aware that there are

different types of decision

making processes.

Aware of some human

factors which interfere with

situational awareness and

rational decision making

ability.

Able to identify and gather limited

information about an incident or

issue to determine status.

Demonstrates the ability to apply

different types of decision making

processes.

Can describe methods to combat

human factors (e.g. fatigue) which

may impede situational awareness or

decision making.

Can bring together information

about a complex issue/incident

and potential outcomes in order

to make sense of it.

Aware when personal or team

levels of situational awareness

are threatened, and takes

measures to rectify.

Aware of human factors in

decision making - mitigates

when decision stakes are high.

Makes effective decisions in

situations where time or

information is limited.

Takes accountability for

decisions and monitors

consequences.

Is willing to adapt or take

corrective action to correct

mistakes or poor decisions.

Identifies factors or weaknesses in

information which may distort

situational awareness.

Applies appropriate and effective

decision making processes in high-

risk or emergency situations.

Able to take a stand or make best-

case decisions where information

is ambiguous or incomplete.

Can lead decision

makingprocesses where there are

multiple and potentially

conflicting sources of information.

Takes accountability for decisions

and monitors consequences.

Rapidly adapts in the face of

changing situations or in response

to new data.

Generates lessons learned from

decisions and decision making

processes.


Analysis & Problem Solving: Systematically gathers, analyses, and evaluates information to make decisions or recommendations. Sees situations or problems as a combination of separate elements working together and can identify dependencies and interdependencies. Able to use numerical data and analytical techniques in a manner that improves understanding and decision making. Category: Personal Effectiveness


Evidence Statements



level.

Aware of potential bias

when assessing or gathering

information.

Familiar with basic analysis

and problem solving steps

and tools.

Uses logical, systematic approaches

to break down and solve problems.

Can identify inputs, outputs,

dependencies, decision points and

pros/cons of a given situation.

Able to source, consolidate and

validate data from different sources.

Can explain the data points or

information needed required in

order to effectively understand a

problem.

Is able to conduct simple data

queries given a limited set of

information points.

Able to use numbers and/or analysis

to support a position and decision-

making.

Questions bias and assumptions

to objectively understand data or

a situation.

Draws out key issues from

information and can identify

underlying trends.

Identifies root causes to

problems before seeking

solutions.

Able to apply modelling or

analysis tools to determine

probability or help draw meaning

from complex data.

Excellent numerical skills. Can

use numerical data or analysis to

reduce a complex situation to

simpler terms.

Uses a range of techniques to

generate and evaluate solutions.

Uses a range of problem solving

techniques to quickly understand

issues and determine an effective

course of action.

Is able to maintain an holistic or

big picture perspective on an

issue, whilst understanding

positional and functional

viewpoints.

Is considered an expert or go-to

person for analysis of complex or

high-risk information.

Can get to the root cause of a

problem quickly.

Is proficient in the use of data

analysis and data modelling

techniques and tools.

Is able to lead others in the

development of innovative

solutions.


Self-Awareness: Aware of personal motivators and drivers of behaviour. Able to manage own inner state in order to maintain personal effectiveness. Recognises personal strengths as well as areas for development. Committed to continuous learning. Category: Personal Effectiveness


Evidence Statements



level.

Has a basic awareness of

personal strengths and

development needs.

Has some awareness of

personal temperament,

traits, values and

preferences.

Can identify personal filters

(e.g. perception, bias,

attitudes).

Gathers feedback to identify personal

strengths and development needs.

Manages personal development plan

and regularly undertakes self -

development activities.

Has received feedback from limited

sources on behaviour and image.

Can identify some personal traits and

preferences and how

behaviour/reactions are influenced by

these.

Is open about personal

strengths and development

needs and is proactive in self -

development.

Actively seeks feedback on

behaviour and works to

eliminate blind spots.

Aware of own emotional state

and triggers. Able to employ

techniques to regulate

emotional state.

Works on inner drivers of

behaviour to reach optimum

levels of performance.

Is very comfortable with and

aware of self and exhibits an air of

authentic leadership or gravitas.

Mentors and coaches others with

regard to self-awareness and self -

development.

Is able to help motivate others

through coaching on personal

needs and motivation.

Role models an ability to adjust

and adapt personal style to meet

the needs of a situation.

Consistently manages own inner

state for optimum performance

and impact.


Personal Resilience: Maintains performance and remains focused, composed and optimistic under sustained or situational pressure. Can bounce back from adversity or setbacks. Tolerates ambiguity and adapts readily to change. Proactively manages stress. Category: Personal Effectiveness


Evidence Statements



level.

Aware of the need to build

personal strategies for

resilience and familiar with

some techniques.

Understands the nature of

stress and is familiar with

stress management

techniques, however may

not consciously manage the

stress cycle.

Is aware of some techniques

to help people and

organisations effectively deal

with change.

Can identify behaviours in

self or others which indicate

acceptance or resistance to

change.

Maintains a professional

demeanour and applies a number of

personal techniques to deal

effectively with stressful and

difficult situations.

Accepts negative feedback in a

constructive manner.

Maintains performance during

adversity or ambiguity.

Has demonstrated an ability to

bounce back effectively from

personal failures.

Is aware of own stress triggers and

stress reactions. Uses positive

techniques to keep stress to

optimum levels.

Able to stay focused and

remains optimistic and

persistent under adversity or

when the situation or

consequences are unclear.

Recovers quickly and responds

constructively to setbacks.

After failures, identifies lessons

learned and looks for other

opportunities to succeed.

Supports others when setbacks

occur.

Maintains awareness of stress

and manages the impact of

stress triggers. Employs

techniques to manage the

physiological and psychological

effects of stress.

Accepts mistakes and is willing

to reconsider even the most

strongly held ideas or strategies.

Significant experience in operating

successfully in highly complex and

rapidly changing environments

where plans may need to very

quickly change to avert risk or

losses.

Demonstrated ability to maintain

personal performance and

optimism, even in the face of

severe setbacks or crisis situations.

Connects others to an overall

purpose and connection to build

team resilience.

Is able to create and maintain a

sense of hope during crisis.

Has tried-and-tested personal

methods for maintaining

awareness of and managing own

physical and emotional state.

Is quick to identify damaging stress

levels or behaviours in self or

others and is able to address this

effectively.


Business Continuity Management: Able to identify and quantify/qualify impacts to the Region resulting from potential disruptive incidents. Able to identify critical functions, processes and assets and determine recovery objectives and priorities. Defines and creates plans for alternative business operating strategies to maintain critical functions while enabling recovery of disrupted processes and assets. Category: Technical Expertise


Evidence Statements



level.

Can confidently describe

each of the steps of the 8-

step BCM process.

Is able to identify a broad

range of potential

disruption and disaster

scenarios and associated

continuity planning and

response requirements.

Aware of the sub-disciplines

for continuity management

(Supply Chain, Office Space,

IT Service Continuity, People

Plans and Knowledge).

Has a good understanding

of how businesses work and

the role of various

functions.

Familiar with process

mapping principles.

Participates in BCP/BCM

Table Top exercises

Able to engage stakeholders to

identify and map critical business

functions requiring continuity

planning.

Understands the concepts of value

chain and process analysis and

mapping, impact quantification,

criticality and recovery

determination.

Has applied the 8 steps of the BCM

process, under guidance.

Is able to assist with a business

impact analysis process.

Is able to assist with defining

recovery profiles for business critical

operations and assets.

Is familiar with the requirements of

continuity plans for each of the sub-

disciplines and can provide input to

strategy development and plan

preparation.

Can design and facilitate Table Top

exercises specific to business

continuity scenarios

Promotes BCM requirements and is

able to initiate and gain business

leader support for continuity

programmes.

Is able to conduct process analysis

for continuity planning and is

experienced in BCM for each of the

sub-disciplines.

Is able to readily identify process

interdependencies, determine

macro and micro risks and single

points of failure. Able to

independently assess process or

asset vulnerabilities and impacts.

Works with function/process and

business leaders to agree recovery

objectives and timeframes.

Can independently create continuity

strategies and recovery plans and

develop and conduct all types of

tests.

Able to condense BCM programme

information into clear response

requirements and create actionable

plans.

Contributes to Continuous

Improvement.

Accountable for the regional Business Continuity Plan(s).

Gains support for BCM programmes at regional level

Recognised throughout the region and externally as being able to lead others in business risk assessment, impact analysis and the development of continuity strategies and effective testing regimes.

Actively contributes to the

development of BCM tools for

the organisation and a broad

Continuous Improvement

Agenda.

Able to deliver training on

Business Continuity

Management tools and

techniques and test exercises

with BP regional leadership

teams.

Wide knowledge of external

best practice in continuity

strategies.

Can mentor others in sub-

disciplines.


Crisis Communications/PR: Working knowledge of the BP crisis communication guidelines and plan/preparedness requirements. Working knowledge of communications roles and tasks within the BP Response Framework. Category: Technical Expertise


Evidence Statements



level.

Familiar with the BP crisis

communications policy

guidelines, approvals and

the requirements set out

under GDP 4.6-0001.

Aware of the role of

Incident Management

Team (IMT), Business

Support Team (BST),

Executive Support Team

(EST) and Country Support

Team (CST)

communications roles

during incident response.

Familiar with the

elements, information and

directories required for

crisis communications

plans.

Knows who to contact for

expertise and advice

regarding crisis

communications.

Working knowledge of IMT crisis

communications roles, tasks.

Has a working knowledge of crisis

communication plan

requirements. Works with

regional crisis communications

teams to assure crisis

communications plans are in

place.

Is able to effectively provide input

to situation reports, statements,

crisis messages and FAQs for

responders.

Is aware of the guidelines for

engaging media and selection of

media spokespersons.

Is familiar with BP guidelines for

use of online media during crisis

response

Is familiar with the role and use of

the PIER system.

Experienced in supporting crisis

communication processes and

activities during live incidents or

complex simulation exercises.

Demonstrated ability to provide

guidance on crisis communication

plan requirements and potential gaps.

Is able to provide effective and

appropriate crisis communications or

situation reports for reporting up the

line on behalf of the incident team or

section.

When operating as a technical

expert/advisor during an incident, is

able to represent BP on technical

matters relating to the event.

Has experience in successfully and

appropriately engaging with the

media on behalf of BP or another

organisation.

Is able to use the PIER system.

Not applicable for

CCM-ER Advisors –

refer Crisis

Communications

capability model

for mastery

application.


Fire Incident Response: Knowledge of Fire response, including: evacuation and rescue, on-scene hazards, Personal Protective Equipment (PPE), communications, equipment and extinguishing media, firefighting strategies and tactics. Understands the requirements to establish appropriate and sustainable fire response capability. Category: Technical Expertise


Evidence Statements



level.

Has a basic awareness of fire

causes/hazards.

Is aware of a broad range of

potential fire scenarios and

the need for fit-for-purpose

emergency

plans/procedures.

Is aware of the range of fire

response tactics and

methods and the types of

response personnel and

organisations which can be

incorporated into response

planning.

Is aware that there are

different types of PPE and

response equipment for

various fire types.

Is aware that there are

requirements for

maintenance and

certification of fire-fighting

equipment to be maintained

in a state of readiness.


expertise in fire response

preparation and incident

response.

Can describe the basic

characteristics, challenges and

behaviour of different fire types.

For a range of fire types, has

knowledge of:

On-scene hazards

Safety requirements

Equipment and extinguishing media

PPE

Response plan requirements.

Familiar with local fire

brigade/State fire department

organisational structure and

capabilities.

Can interpret fire response plans.

Has basic fire-fighting

qualifications, in accordance with

BP and country requirements.

Is able to provide support to an

IMT/MRT or as part of the tactical

response/fire team.

Direct experience with major and

minor fire responses and has an

understanding of a range of fire types

and associated response.

Capable of assessing risk associated

with fire incidents to determine type

of fire response (offensive, defensive,

employing dynamic risk assessment)

Can develop and assign tactical plans

for fire response.

Can review ,develop and execute the

following :

Identification of hazards

Equipment and PPE requirements

Evacuation and site emergency

procedures

Incident development and associated

fire plans

Equipment availability and condition

Is able participate in an IMT/MRT as a

technical advisor or on-scene

commander.

Has advanced Fire qualifications in line

with BP and country requirements.

Is recognised throughout the

company or region as an expert in

fire response management.

Can develop and deliver

strategies for fire response.

Maintains a wide network of

contacts within the industry and

involvement in fire response

organisations/associations on

behalf of BP.

Is able to provide training and

coaching to others on fire

response management as

required.

Is able to lead an IMT Operations

Section for a major fire incident.

Has Fire Leadership and/or Fire

Management qualifications in line

with BP and country

requirements.


HAZMAT Incident Response: Knowledge of HAZMAT response procedures, including the identification of hazardous materials, the establishment of site safety, PPE, methods of containment and mitigation, decontamination procedures, and medical monitoring requirements. Understanding of the methods to establish HAZMAT response capability. Understands response team formation and organization and can lead/assist a response. Category: Technical Expertise


Evidence Statements



level.

Understands what hazardous

substances are and the risks

associated with them in an

incident.

Is familiar with basic

HAZMAT terms and signage.

Familiar with the types of

response strategies used for

HAZMAT.

Aware that there are medical

requirements, safety

measures and PPE

requirements for incident

response where HAZMAT is

present.


expertise related to

hazardous materials

response and responder

safety.

Can describe the basic

characteristics, risks and effects of

commonly present HAZMAT.

Has a knowledge of HAZMAT

response requirements, including :

Site control

Medical monitoring

PPE classifications

Containment, control, confinement

and decontamination

Plan requirements.

Can identify potential gaps in

response plans or capabilities.

Is able to provide support to an IMT

for HAZMAT response or significant

exercise.

Able to recognise the presence

of hazardous materials in an

emergency.

Familiar with HAZMAT likely to

be present at oil/gas sites and

can advise on risks and affects,

appropriate response methods,

PPE and monitoring

requirements.

Can assess site response

preparedness and capability,

including identification of risks,

availability and testing of PPE

and equipment, site control

planning, tiered capability for

response and planned response

strategies.

Has completed HAZMAT

technical training at an

approved training centre in

accordance with country

regulations.

Has participated in a HAZMAT

tactical response and can

provide guidance for the IMT.

Has significant experience in

HAZMAT response and can lead an

IMT response in this area.

Familiar with, and can recognise

HAZMAT and able to advise on the

broad impacts, including

environment.


company or region as an expert in

HAZMAT handling and

spill/release response.

Maintains a wide network of

experts within the industry and

maintains knowledge of advances

in technology and methods.

Able to design and facilitate

training or exercises for HAZMAT

response, and provide

coaching/guidance.

Has experience in HAZMAT

incident response as a tactical

team leader.


HR Response: Working knowledge of the HR crisis capabilities within and outside Region and understands how these capabilities can be mobilised. Category: Technical Expertise


Evidence Statements



level.

Aware of the Regional

HR/ESG team roles and

capabilities (e.g. Relative

response team, Evacuation

Reception team, Contractor

Liaison, Family Liaison

Officers)

Can accurately describe the

capabilities that Group HR

can deploy as part of MRT

assistance.

Aware of the training

programmes in place to

support HR response staff in

their roles.

Aware of the HR duty

manager process and how

these capabilities are

activated (through MRT

assistance / dialling the HR

duty manager number )

Awareness of how Group

Health integrates into the

Group HR response process

for the application of health

related matters such as

preparing Family Liaison

Representatives, providing

psychological support etc.

Engages businesses to ensure the HR

response process (outside of the

capacity of the business’ local

capability) is understood and

integrated into local response plans.

Specifically ensure all HR Officers or

HR Advisors on IMTs and BSTs are

briefed and knowledgeable.

Able to support some training of the

HR capabilities.

Able to establish a reception

centre for an offshore /onshore

evacuation.

Not required for CCM-ER

Advisors as these roles are

carried out by professionals (e.g.

psychological support) or through

the wider Group HR network.


Medical Incident Response: Familiar with medical response resources and operations, including emergency medical response, pandemic planning and response, general employee health and safety, and psychological first aid or trauma response. Working knowledge of health response capability planning requirements. Able to apply the BP Response Framework for a medical incident and support an incident team response. Category: Technical Expertise


Evidence Statements



level.

Can identify a range of

medical scenarios for which

incident response planning

is required, including mass

casualties, influenza, Ebola,

food borne illness.

Aware of the BP Group

Guide for Medical

Emergency Response (MER).

Familiar with regional

pandemic plans.

Can explain the roles and

responsibilities of regional

or entity-based health

teams and medical advisors.

Aware that medical health

teams interface with HSSE,

HR and PSCM for emergency

planning and response.

Knows who to engage for

medical response planning

or expertise.

Engages entity and regional health

teams to ensure appropriate medical

risk assessments and response plans

are in place.

Is familiar with the requirements for

medical response capability and can

identify possible gaps in planning,

including:

Medical professionals

Facilities and equipment

Transport and evacuation routes,

including air evacuation

Knowledge of medical assistance

providers

Mutual response and national

systems.

Is able to conduct self-verification

for medical requirements.

Is able to deliver exercises for

medical response, including drills to

validate bridging of ER process to a

3rd party, i.e. on drill rigs, subsea

support vessels, remote site ,etc.

Able to support an element of the

response framework for this type of

incident.

Not required for all CCM-ER

Advisors – refer to S&OR

Health/local health team roles.

Not required for all CCM-ER

Advisors – refer to S&OR

Health/local health team roles.


Search & Rescue Incident Response (SAR): Working knowledge of land and sea SAR response operations, including search and rescue strategies, local authorities and permits/approvals or other requirements, co-ordination of search personnel, specialist SAR information systems and vessels/equipment. Familiar with specialist roles and capability for SAR. Able to lead or assist a search and rescue response IMT. Category: Technical Expertise


Evidence Statements



level.


scenarios which may lead to

a SAR response

requirement.

Aware of some of the

requirements and

equipment required for SAR

operations.


expertise in SAR and SAR

capability planning.

Has knowledge of search and rescue

methods and stages, including:

Establishing search area

Specialist organisations

Search methods

Search communications

Equipment and aircraft/vessels.

Is familiar with preparedness

requirements, including equipment,

engagement of local expertise,

training and authorisations

Has had exposure to SAR operations

or exercises, and is familiar with the

IMT organisation for SAR response.

Has direct experience in leading

or assisting search and rescue

operations.

Can assist an IMT for search and

rescue response.

Able to risk-assess a situation

(live incident or scenario).

Demonstrates situational

awareness and critical analysis of

risks/hazards.

Provides advice on appropriate

initial response and escalation,

considering the specific site

location and risks.

Is able to provide guidance on

response plans for SAR and

identify potential gaps.

Can lead site-specific drills and

exercises for SAR.

Has significant experience in

leading or assisting search and

rescue operations, including high-

risk areas.


region as a lead on SAR.

Maintains a network of experts

within the region and maintains a

comprehensive knowledge of

vessels and search methods.

Is able to provide guidance to

others on SAR organisations,

operations and plans.


Technical Rescue Incident Response: Working knowledge of confined space, high angle, structural collapse, trench and vehicle extrication techniques. Understands requirements to establish appropriate and sustainable technical rescue response capability. Can lead/support a technical rescue response. Category: Technical Expertise


Evidence Statements

1 – No Awareness

2 – Awareness 3 – Basic Application 4 – Skilled Application 5 – Mastery

Not at the

awareness

level.


scenarios which may lead to a

technical rescue requirement.

Aware of the types of technical

rescue and the general

methods and response

requirements for each:

Confined space

High angle

Vehicle extraction

Trench.


expertise in technical rescue

and capability planning.

Knowledge of rescue/extraction

operations, including:

Methods of extraction.

Hazards & hazard

mitigation

Resource requirements,

including equipment,

illumination,

environmental concerns,

rehabilitation, and

support facilities.

Responder certification

Legal requirements, industry

standards and civil/criminal liability

risks.

Identifies decontamination

requirements for persons

potentially exposed to hazardous

materials.

Creates protocols to ensure

response capabilities can be

obtained (Mutual aid agreements,

MOA’s, Service Agreements, etc.)

Able to conduct basic pre-incident

planning for scenarios identified in

the Awareness Competency.

Able to manage technical rescue incidents, including:

establishment of command

monitoring communication

identification/ isolation/reduction of risks/hazards

accounting for personnel

appropriate deployment of resources

documentation of actions

compliance to regulations.

Can “size up” a rescue incident for incident action plan, including type of

rescue, number/last reported location of victims, resource needs and

parameters and assessment of risks/hazards.

Determines response capability for incidents involving nuclear or biological

weapons, chemical agents, active shooters, or weapons of mass destruction

including those with potential for secondary devices and develop protocols

as needed.

Identifies and obtains external resources where situations exceed existing

operational capability.

Manages incidents through to termination, ensuring:

rescuer risk and site safety

transfer of scene security

resources are returned to a state of readiness,

Recordkeeping/ documentation

post event analysis.

Evaluates technical rescue drills/exercises to identify team/individual

capabilities, against site specific needs, and standards. Develops necessary

improvement plans.

Ensures operational readiness of equipment, in accordance with regulations,

standards, and manufacturer’s guidelines.

Has completed technical training on use of rescue equipment and vessel

types, exposures and victim removal.

Has significant

experience in leading or

assisting rescue

operations, including

high-risk situations.

Is recognised

throughout the

company or region as

an expert in rescue

operations.

Maintains a wide

network of experts

within the industry and

maintains knowledge of

advances in technology,

equipment and

extraction methods.

Is able to provide

training and guidance

on specialist

organisations, rescue

operations and plan

requirements


Has current first aid/CPR qualifications.

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