syed hashemi - qualitative research

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An Introduction to Impact Evaluation: Qualitative Research Syed M Hashemi 1

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Presentation at "Impact Evaluation for Financial Inclusion" (January 2013) CGAP and the UK Department for International Development (DFID) convened over 70 funders, practitioners, and researchers for a workshop on impact evaluation for financial inclusion in January 2013. Co-hosted by DFID in London, the workshop was an opportunity for participants to engage with leading researchers on the latest research methods of impact evaluation and to discuss other areas on the impact evaluation agenda.

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Page 1: Syed Hashemi  - qualitative research

An Introduction to Impact

Evaluation: Qualitative Research Syed M Hashemi

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Page 2: Syed Hashemi  - qualitative research

Ø Qualita've  Research  -­‐  Why?  Ø   Qualita've  Research  -­‐  How?  Ø   Prac'cal  Considera'ons  in  Conduc'ng        Qualita've  Research    Ø   Review  of  Findings  from  Qualita've  Research  Ø Advantages  and  Disadvantages  of  Qualita've  Research  

Outline of the Presentation

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Page 3: Syed Hashemi  - qualitative research

Ø Qualita've  Research  -­‐  Why?  Ø   Qualita've  Research  -­‐  How?  Ø   Prac'cal  Considera'ons  in  Conduc'ng        Qualita've  Research    Ø   Review  of  Findings  from  Qualita've  Research  Ø Advantages  and  Disadvantages  of  Qualita've  Research  

Outline of the Presentation

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  “Not everything that can be counted counts, and not everything that counts can be counted.”

 

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Features of Qualitative Research

Ø focuses on the interpretive dimension of the

human experience i.e. meaning, ideas, experience, context and process

Ø explores phenomena hard to capture with numerical data

Ø produces rich information and thick descriptions enhancing understanding and revealing causality

Ø shaped by multiple ethical, economic and political positions

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Page 6: Syed Hashemi  - qualitative research

Assumptions of Qualitative Approach

Ø The world or reality is not a fixed, single, agreed upon or measurable phenomenon.

Ø There are multiple constructions and interpretations of reality that are in flux and change over time.

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The Qualitative-Quantitative Divide

Dimension Qualitative Quantitative

1. Type of information

Non-numerical Numerical

2. Type of participant involvement

Active Passive

3. Type of inference methodology

Inductive Deductive

4. Type of data Subjective Objective

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The Qualitative-Quantitative Divide

Dimension Qualitative Quantitative

5. Type of data collection method

Flexible design Static design

6. Type of analytical framework

Multiple realities Objective reality

7. Primary analytical focus

Processes oriented Cause and effect

8. Role of the researcher

Involved and value laden researcher

Objective and value-free researcher

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Why Qualitative Research Approach is Necessary?

Ø  open-ended questions that reveal new or unanticipated phenomena

Ø  holistic interpretation of processes that shape people’s lives

Ø  insights into intra-household relations, causes or causal processes

Ø  access data on issues that quantitative surveys cannot locate, e.g. domestic violence, illegal migrants, women trafficking

Ø  creative and innovative explanatory frameworks

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Page 10: Syed Hashemi  - qualitative research

Qualitative Research vs. Quantitative Research

•  Choice of control group presumes the relevant variables are already known leading to fixed number of variables

Quantitative Research

•  Purposive sampling enables close focus on cases and captures diversity of variables

Qualitative Research

Sampling

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Page 11: Syed Hashemi  - qualitative research

Inductive and Deductive Reasoning

Theory

Hypothesis Observation

Confirmation

Deductive reasoning

Observation

Pattern Tentative

hypothesis Theory

Inductive reasoning

Quantitative Research

Qualitative Research

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Page 13: Syed Hashemi  - qualitative research

Pregnant  mother  did  not  get  the  Tetanus  shots  

The  baby  was  born  without  skilled  aDendant    

Baby  turns  blue  and  red  with  high  fever  

Mother  decides    for  Health  Complex  

Grandfather  recites  Holy  Quran  and  prays  

Baby  gets  worse  -­‐  taken  to  a  Tradi'onal  healer    

Baby  gets  worse-­‐    decision  to  take  to  UHC-­‐  short  of  money  

Slow  transport  

Baby  dies  on  the  way……  

Health  Services   Disease:  Tetanus  

Power  rela'onship  

Grandfather  stops  them  

Cultural  belief    

Health  Seeking  Prac'ce    

Poverty  

Infra-­‐  structure  

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Ø Capturing the context Ø Understanding characteristics of the target group Ø Understanding process through which change

occurs Ø Understanding why change does not occur

Qualitative Research for Impact Evaluation

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Page 15: Syed Hashemi  - qualitative research

Ø Qualita've  Research  -­‐  Why?  Ø   Qualita've  Research  -­‐  How?  Ø   Prac'cal  Considera'ons  in  Conduc'ng        Qualita've  Research    Ø   Review  of  Findings  from  Qualita've  Research  Ø Advantages  and  Disadvantages  of  Qualita've  Research  

Outline of the Presentation

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Ø sampling Ø rapport building Ø observation Ø data collection Ø data analysis and ethics

Steps in Qualitative Research

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Ø  Intensity sampling-Provides rich information from a few select cases that manifest the phenomenon intensely but are not extreme cases

Ø  Stratified purposeful sampling-To illustrate characteristics of particular subgroups of interest; to facilitate comparisons

Ø  Snowball or chain sampling (locate one or two key individuals, and then ask them to name other likely informants)-To facilitate the identification of hard-to-find cases

Ø Maximum variation sampling (purposely select a wide range of variation on dimensions of interest)-To document diverse variations; can help to identify common patterns that cut across variations

Steps in Qualitative Research: Sampling

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Page 18: Syed Hashemi  - qualitative research

Ø familiarizing oneself with the people and area Ø developing a relationship Ø being upfront and clear about your objectives Ø earning trust Ø confidentiality Ø consent

Steps in Qualitative Research: Rapport

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Ø who is present? -actors

Ø what is happening? -activities -interactions (between different actors, organizations, actors and the public space)

Ø when does the activity occurs? -time, duration

Ø where is it happening? -spatial characteristics

Steps in Qualitative Research: Observation

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Ø how is the activity organized? -sequences and aim of activities

Ø why is it happening? -listen and ask questions -observe what happens -observe what does not happen

Ø observe your own self -manage your impression -become invisible unless you are actively participating

Observation

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Data Collection in Qualitative Research

   •  semi-structured interviews •  in-depth interviews •  life histories •  oral histories and •  participant observation

Ethnographic

•  focus group discussions •  community mapping and

institutional analysis Participatory

method

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Ø the researcher studies research participants in their natural settings that capture their social interactions and daily activities

Ø involves detailed observation and collection of “unstructured data” by the researcher

Ø narrative constructed only by the researcher Ø active participant involvement Ø reflexive to the learning of the researcher

Key Features of Ethnographic Methods  

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Ø  involves participants and the researcher actively analyzing the participants’ natural settings to capture their social interactions and daily activities

Ø  involves detailed observation and collection of “unstructured data” both by participants and the researcher

Ø  narrative constructed both by participants and the researcher

Ø  active and empowering participant involvement Ø  reflexive to the learning of the participants and the

researcher

Key Features of Participatory Methods  

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Ethnographic Methods  

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Page 25: Syed Hashemi  - qualitative research

Ø Qualita've  Research  -­‐  Why?  Ø   Qualita've  Research  -­‐  How?  Ø   Prac'cal  Considera'ons  in  Conduc'ng        Qualita've  Research    Ø   Review  of  Findings  from  Qualita've  Research  Ø Advantages  and  Disadvantages  of  Qualita've  Research  

Outline of the Presentation

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Participant Observation

Personnel: One highly specialized person or a few Duration: long; few months to a couple of years

 

Interviews; Life Histories

Personnel: One highly specialized person or a few researchers working directly for the specialized person Duration: medium; few weeks to a few months  

FGDs, Community Mapping

Personnel: Trained facilitator(s) Duration: short; 1-3 days for each session, few weeks to write up report  I  

Practical Considerations on Qualitative Research  

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Ø Qualita've  Research  -­‐  Why?  Ø   Qualita've  Research  -­‐  How?  Ø   Prac'cal  Considera'ons  in  Conduc'ng        Qualita've  Research    Ø   Review  of  Findings  from  Qualita've  Research  Ø Advantages  and  Disadvantages  of  Qualita've  Research  

Outline of the Presentation

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The Origin of BRAC Ethnographic studies and other qualitative

research led to BRAC’ mission and strategy and its financial products, the group mechanism and the delivery methodology

Qualitative Research Insights  

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Understanding the Financial Lives of the Poor Ø Small,  irregular  income  Ø Unpredictable  cash  flows  Ø Irregular  &  seasonal  employment  opportuni'es  Ø Lack  of  access  to  markets  and  infrastructure  Ø Low  asset  ownership    Ø High  risk  and  uncertainty  

Conventional microfinance inadequate in meeting range of flexible financial needs of the poor

Qualitative Research Insights  

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Microfinance & Women’s Empowerment Ø mobility and visibility Ø control over resources Ø interaction with outside male acquaintances Ø confidence and assertiveness Ø domestic violence Ø changing status within household

Design and delivery mechanism, and not just credit, lead to empowerment

Qualitative Research Insights  

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Qualitative Research: Climate variability in urban slums, DSK-

Shiree Project  Objective: Ø  to track behavioral changes in clients receiving financial

education training relative to those who have not Methodology: Ø  Participant observation of daily activities of clients Ø  Participant observation of financial edn plays and training Ø Documentation of attitudes towards financial practices Ø Life histories Ø  Focus Group Discussions

 

Qualitative Research: Financial Education  

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Current Practices •  Insufficient understanding of

MFI terms and conditions, death insurance and borrower’s rights

•  Infrequent record keeping •  Multiple borrowing •  Borrowing more than one’s

capacity •  Irregular savings practices •  Lack of understanding of

returns to investment •  Lack of agency in clients in

making financial choices

 

Desired Practices •  Sufficient understanding of MFI

terms and conditions, death insurance and borrower’s rights

•  Accurate record keeping •  Borrowing from one MFI •  Assessing one’s debt capacity

before borrowing •  Regular and planned saving

practices •  Understanding of returns to

investment •  Greater agency in clients in making

financial choices

Financial Education: Behavioral Changes  

Poor Financial Decision Informed Financial Decision 32  

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Qualita3ve  Research:    Objec3ves  and  Methods  

Objectives: Ø  to understand how program inputs address poverty traps

at the household level Ø  to capture processes of change as an outcome of program

intervention Methodology:

Ø  truncated life histories over the course of 1 year Ø key informant interviews Ø village maps Ø self-evaluation exercise Ø  food security questionnaire

Qualitative Research: Graduation Program

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LESS DYNAMIC | MORE DYNAMIC

Typology of Extreme Poor participants

Typology of Extreme Poor Participants

Constraints

•  no vertical social networks

•  low earner – dependent ratio

•  no cooperative male •  lack of previous

experience •  health shocks

Resources

• existence of vertical relationships

• high earner-dependent ratio

• cooperative male in household

•  previous experience •  demonstrating agency

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Pre-

prog

ram

L

ess D

ynam

ic –

Mor

e D

ynam

ic

Less Dynamic – More Dynamic In program

§ Possessed “success” factors § More resources than

constraints Program “strengthened” their positive trajectory

§ Lacked “success factors” Constraints unaddressed Program failed to bring about change

§  Program succeeded in transforming trajectory Acquired success factors through program and “transformed” their trajectory

§ Negative circumstances - trajectory naturally “devolved”

Program failed to provide enough of a safety net

SLOW CLIMBERS FAST CLIMBERS

Process of Change Matrix

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Ø new livelihood skills through peer-to-peer experience sharing and weekly refresher training Ø appropriate livelihoods through consultations Ø self-confidence, positive disposition, strong vision for the future through coaching Ø lower incidence of common illnesses due to health messaging

Transformed Trajectories

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Ø experienced major shocks: migration, death, illness Ø unable to manage assets due to changes in physical capacity Ø low savings due to lengthy bureaucratic procedures Ø absence of personal support and guidance Ø limited access to healthcare during emergencies

Devolved Trajectories

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Page 38: Syed Hashemi  - qualitative research

Ø Qualita've  Research  -­‐  Why?  Ø   Qualita've  Research  -­‐  How?  Ø   Prac'cal  Considera'ons  in  Conduc'ng        Qualita've  Research    Ø   Review  of  Findings  from  Qualita've  Research  Ø Advantages  and  Disadvantages  of  Qualita've  Research  

Outline of the Presentation

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Disadvantages: Ø no statistical representation of population Ø does not establish causality Advantages: Ø understanding process Ø changing narratives based on new insights

mixed methods best for impact studies

Qualitative Research: Advantages & Disadvantages

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Thank You

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