“survey says ”. . . an introduction to the survey module
DESCRIPTION
“Survey Says ”. . . An Introduction to the Survey Module . Anderson & Isabel. Session starters. Please silence all cell phones Please hold questions for question breaks Please state your name and organization when asking a question - PowerPoint PPT PresentationTRANSCRIPT
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
“Survey Says”. . . An Introduction to the Survey Module
Anderson & Isabel
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
Session startersPlease silence all cell phones
Please hold questions for question breaks
Please state your name and organizationwhen asking a question
PowerPoints and handouts are available at www.csoresearch.com/csoconference
Sit back, relax and let’s have some fun!
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
What we’ll be covering… • Why Use Surveys• Pros to using the Survey Database• Getting Started: Build your own
survey • Survey Options
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
Why Use Surveys?• Collect information from students &
employers• Options to integrate the data into your
site• Online surveys have been proven to
have higher response rates• Analysis is more efficient and easier to
understand• No transmission time
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
Why Use Surveys?• Anonymous Feedback from Students• Comments on Career Fairs• Keeping up with your Alumni• Employer feedback• School Orientations• Student Worker Award nominations
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
Pros to using the Survey Database
• Surveys can be used with Students, Employers and Faculty user types
• Options to integrate results into Student, Employer, and Faculty activity
• Largely customizable • Copy existing surveys to maintain
consistency across terms
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
Getting Started: Build your own survey
• Choose from over 20 question types, including:– Four kinds of matrix questions– Ranking questions– Drop-down lists– Open-ended text boxes– Checkboxes, and more!
• Page properties– Add a page title and page introduction– Limit the number of questions per page
(Recommended)
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
Survey Options• Completion Action– Desired action that should occur when a
user completes the survey– Completion Message– Completion URL– Redirect after completion– URL for Cancel button
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
Survey Options Continued• Buttons and Page Numbering Available• Send Responses To..– Receive notifications after every survey
response– Multiple email addresses can be notified
• Separated by semi-colon• Email Respondent– Select Yes– Choose the survey question that contains the
email address
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
Survey Options Continued• Administrator Properties– DO NOT: Edit the Owner!– DO: Enter the email address of the
administrator of this survey
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
When We Come Back… Intermediate Surveys!
• Page Conditions• Creating a custom branded template• Reporting and Analysis• Creative Survey Ideas• Can I do _____ in the Surveys
Database?
Friday, May 23 at 10:45 AM
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
Thank you for attending!If you have any additional questions, please
contact the Support Team or your CRM.
What’s next?The next
session will begin at
4:15pm