cso’s 2014 training & networking conference | austin, tx | copyright © 2014 cso research,...
TRANSCRIPT
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
“Survey Says”. . . An Introduction to the Survey Module
Anderson & Isabel
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
Session starters
Please silence all cell phones
Please hold questions for question breaks
Please state your name and organizationwhen asking a question
PowerPoints and handouts are available at www.csoresearch.com/csoconference
Sit back, relax and let’s have some fun!
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
What we’ll be covering…
• Why Use Surveys• Pros to using the Survey Database• Getting Started: Build your own
survey • Survey Options
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
Why Use Surveys?
• Collect information from students & employers
• Options to integrate the data into your site
• Online surveys have been proven to have higher response rates
• Analysis is more efficient and easier to understand
• No transmission time
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
Why Use Surveys?
• Anonymous Feedback from Students• Comments on Career Fairs• Keeping up with your Alumni• Employer feedback• School Orientations• Student Worker Award nominations
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
Pros to using the Survey Database
• Surveys can be used with Students, Employers and Faculty user types
• Options to integrate results into Student, Employer, and Faculty activity
• Largely customizable • Copy existing surveys to maintain
consistency across terms
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
Getting Started: Build your own survey
• Choose from over 20 question types, including:– Four kinds of matrix questions– Ranking questions– Drop-down lists– Open-ended text boxes– Checkboxes, and more!
• Page properties– Add a page title and page introduction– Limit the number of questions per page
(Recommended)
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
Survey Options
• Completion Action– Desired action that should occur when a
user completes the survey– Completion Message– Completion URL– Redirect after completion– URL for Cancel button
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
Survey Options Continued
• Buttons and Page Numbering Available• Send Responses To..– Receive notifications after every survey
response– Multiple email addresses can be notified
• Separated by semi-colon
• Email Respondent– Select Yes– Choose the survey question that contains
the email address
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
Survey Options Continued
• Administrator Properties– DO NOT: Edit the Owner!– DO: Enter the email address of the
administrator of this survey
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
When We Come Back… Intermediate Surveys!
• Page Conditions• Creating a custom branded template• Reporting and Analysis• Creative Survey Ideas• Can I do _____ in the Surveys
Database?
Friday, May 23 at 10:45 AM
CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.
Thank you for attending!
If you have any additional questions, please contact the Support Team or your CRM.
What’s next?
The next session will
begin at
4:15pm