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SURE TAMP MANAGER PROGRAMMING LEVEL BUNN-O-MATIC CORPORATION POST OFFICE BOX 3227 SPRINGFIELD, ILLINOIS 62708-3227 PHONE: (217) 529-6601 FAX: (217) 529-6644 51432.0000B 02/17 ©2015 Bunn-O-Matic Corporation http://www.bunn.com/espresso/index.html

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Page 1: SURE TAMP - BUNN · sure tamp. manager programming level. bunn-o-matic corporation. post office box 3227 springfield, illinois 62708-3227. phone: (217) 529-6601 fax: (217) 529-6644

SURE TAMP

MANAGER PROGRAMMING LEVELBUNN-O-MATIC CORPORATION

POST OFFICE BOX 3227SPRINGFIELD, ILLINOIS 62708-3227

PHONE: (217) 529-6601 FAX: (217) 529-6644

51432.0000B 02/17 ©2015 Bunn-O-Matic Corporation

http://www.bunn.com/espresso/index.html

Page 2: SURE TAMP - BUNN · sure tamp. manager programming level. bunn-o-matic corporation. post office box 3227 springfield, illinois 62708-3227. phone: (217) 529-6601 fax: (217) 529-6644

Page 2

Bunn-O-Matic® COMMERCIAL PRODUCT WARRANTY

Bunn-O-Matic Corp. (“BUNN”) warrants the BUNN Espress®, Espresso Systems as further described below for a warranty period of 1 year parts and labor.These warranty periods run from the date of installation. BUNN warrants that the equipment manufactured by it will be commercially free of defects in material and workmanship existing at the time of manufacture and appearing within the applicable warranty period. This warranty does not apply to any equipment, component or part that was not manufactured by BUNN or that, in BUNN’s judgment, has been affected by misuse, ne-glect, alteration, improper installation or operation, improper maintenance or repair, non periodic cleaning and descaling, equipment failures related to poor water quality, damage or casualty. This warranty is conditioned on the Buyer 1) giving BUNN prompt notice of any claim to be made under this warranty by telephone at (217) 529-6601 or by writing to Post Office Box 3227, Springfield, Illinois 62708-3227; 2) if requested by BUNN, shipping the defective equipment prepaid to an authorized BUNN service location; and 3) receiving prior au-thorization from BUNN that the defective equipment is under warranty. Additionally, the following is excluded from the warranty period:Warranty Exclusions:• Parts such as, but not limited to, hoppers and lids, drip trays, steam wand sheaths, and plastic parts dam-aged due to improper handling or cleaning agents.• Replacement of wear items such as, but not limited to, O-rings, gaskets, silicone tubes, hoses, and valve seats.• Repairs made necessary due to poor water quality such as dispense valves, water inlet valves, scaling in the steam or hot water boilers. (Total Hardness recommended range of 4-7 gpg constant).• Improper voltage. (See equipment operations manual for voltage specifications).• Failure to use BUNN approved cleaning supplies constitutes improper maintenance.• Failure to have required preventive maintenance performed by BUNN technician or authorized espresso service provider.• Parts replaced under the terms of this warranty carry the remainder on the machine’s parts warranty term, or 60 days, whichever is greater.THE FOREGOING WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER WARRANTY, WRITTEN OR ORAL, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF EITHER MERCHANT-ABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The agents, dealers or employees of BUNN are not authorized to make modifications to this warranty or to make additional warranties that are binding on BUNN. Accordingly, statements by such individuals, whether oral or written, do not constitute warranties and should not be relied upon. If BUNN determines in its sole discretion that the equipment does not conform to the war-ranty, BUNN, at its exclusive option while the equipment is under warranty, shall either 1) provide at no charge replacement parts and/or labor (during the applicable parts and labor warranty periods specified above) to repair the defective components, provided that this repair is done by a BUNN Authorized Service Representa-tive; or 2) shall replace the equipment or refund the purchase price for the equipment.THE BUYER’S REMEDY AGAINST BUNN FOR THE BREACH OF ANY OBLIGATION ARISING OUT OF THE SALE OFTHIS EQUIPMENT, WHETHER DERIVED FROM WARRANTY OR OTHERWISE, SHALL BE LIMITED, AT BUNN’S SOLE OPTION AS SPECIFIED HEREIN, TO REPAIR, REPLACEMENT OR REFUND. In no event shall BUNN be liable for any other damage or loss, including, but not limited to, lost profits, lost sales, loss of use of equip-ment, claims of Buyer’s customers, cost of capital, cost of down time, cost of substitute equipment, facilities or services, or any other special, incidental or consequential damages.

392, A Partner You Can Count On, Air Infusion, AutoPOD, AXIOM, BrewLOGIC, BrewMETER, Brew Better Not Bitter, BrewWISE, BrewWIZARD, BUNN Espress, BUNN Family Gourmet, BUNN Gourmet, BUNN Pour-O-Matic, BUNN, BUNN with the stylized red line, BUNNlink, Bunn-OMatic, Bunn-O-Matic, BUNNserve, BUNNSERVE with the stylized wrench design, Cool Froth, DBC, Dr. Brew stylized Dr. design, Dual, Easy Pour, EasyClear, EasyGard, FlavorGard, Gourmet Ice, Gourmet Juice, High Intensity, iMIX, Infusion Series, Intellisteam, My Café, Phase Brew, PowerLogic, Quality Beverage Equipment Worldwide, Respect Earth, Respect Earth with the stylized leaf and coffee cherry design, Safety-Fresh, savemycoffee.com, Scale-Pro, Silver Series, Single, Smart Funnel, Smart Hopper, SmartWAVE, Soft Heat, SplashGard, The Mark of Quality in Beverage Equipment World-wide, ThermoFresh, Titan, trifecta, TRIFECTA (sylized logo), Velocity Brew, Air Brew, Beverage Bar Creator, Beverage Profit Calculator, Brew better, not bitter., Build-A-Drink, BUNNSource, Coffee At Its Best, Cyclonic Heating System, Daypart, Digital Brewer Control, Element, Milk Texturing Fusion, Nothing Brews Like a BUNN, Picture Prompted Cleaning, Pouring Profits, Signature Series, Sure Tamp, Tea At Its Best, The Horizontal Red Line, Ultra are either trademarks or registered trademarks of Bunn-O-Matic Corporation. The commercial trifecta® brewer housing configuration is a trademark of Bunn-O-Matic Corporation.

51432 031314

Page 3: SURE TAMP - BUNN · sure tamp. manager programming level. bunn-o-matic corporation. post office box 3227 springfield, illinois 62708-3227. phone: (217) 529-6601 fax: (217) 529-6644

Page 3

CONTENTS

Warnings.............................................................................................................3

Enter menu options .............................................................................................4

Enter advanced menu options .............................................................................5

1. Recipes ..........................................................................................................5

2. Machine settings ............................................................................................8

3. Grinder settings .............................................................................................8

Coarseness adjustment ................................................................................10

4. Key assignments ..........................................................................................11

51432 021317

Warnings• Unplug the machine or turn off the main switch before servicing the interior components of the machine.• Never operate the machine without water.• Never touch brew module, spouts, and hot water dispense pipes. They are HOT and could cause burns.• The machine must be operated with clean water. Make sure to use water filters and/or softeners as needed.• The operation of the equipment may allow a condition where milk or traces of dairy components are in cross-contact with recipes that are considered non-dairy. These traces of allergenic proteins can cause reac-tions in individuals having food allergies to those proteins.

#50052.0000

Please obtain the following before calling for service:

• Serial Number

• Error Message Displayed (if applicable)

• Description of Problem

• Contact Name and Phone Number

CALL: (888) 436-0297

ESPRESSO HOTLINE

Page 4: SURE TAMP - BUNN · sure tamp. manager programming level. bunn-o-matic corporation. post office box 3227 springfield, illinois 62708-3227. phone: (217) 529-6601 fax: (217) 529-6644

Page 4

11:46 am03-13-15

READY TO BREW

care & cleaning

stop

beverage selection

Reminder! Check your stock of cleaning supplies.Please call 800-286-6070 to order more.Part numbers:36000.1189 Ca�za Co�ee System Cleaning Tablets

Use only Mild, Non-abrasive and Citrus-Free soapsand detergents for cleaning sufaces.

Rinse with clean water using a clean cloththen dry with soft, lint-free clean cloth.

MANAGERS PROGRAMMING LEVEL

Press and hold until "menu options" screen appears.

11:46 am05-20-12

READY TO BREW

size milk type

syrup

right care & cleaningleft

stop

milk templatteespresso x2

americano

espresso x1 cappuccino milk

foam top

macchiato cuppreheat

H

C

regional settings

cup count

machine statistics

advancedmenu options

menu options

standby

ALL MODELS - MENU OPTIONS SCREEN

or

In the "menu options" screen, press the "advanced menu options" icon.

51432 021317

or

SURE TAMP STEAMSURE TAMP AUTO

Press and hold until "menu options" screen appears.

CARE & CLEANING SCREEN

SURE TAMP SELF SERVE

Press and hold until "care & cleaning" screen appears (approximately ½ second).

Page 5: SURE TAMP - BUNN · sure tamp. manager programming level. bunn-o-matic corporation. post office box 3227 springfield, illinois 62708-3227. phone: (217) 529-6601 fax: (217) 529-6644

Page 5

1A. Example shown: cappuccino, right grinder, small, hot 1. Coffee: adjusts puck size (weight) in grams.2. Water: adjusts the amount of brew water that is dispensed.3. Bypass after: adjusts the amount of water goes around the puck after the brew cycle.4. Bypass before: adjusts the amount of water that goes around the puck before the brew cycle.5. Pre-infusion: adjusts the amount of brew water for the initial soak time at the beginning of brew cycle.6. Dwell: adjusts the amount of soak time.7. Test coffee: allows operator to brew a sample of the coffee only (no

milk portion of this recipe without going back to main screen.8. Default recipe: allows operator to set this recipe back to the factory default settings without affecting other recipes.

*Press "save" to exit or press the "milk setup" icon to advance to the next screen.

MANAGERS PROGRAMMING LEVEL

password

1 2

* * * *

3

4

AUTORIZEDUSERS ONLY

AUTORIZEDUSERS ONLY

5 6

7 8 9

0 <

Enter "6601". The screen will automatically go to "advanced menu options".

keyassignments

machine settings

grinder settings

advanced menu options

recipes

The options to choose from are:1. Recipes - adjust coffee, water, bypass, pre-infusion & milk.2. Machine settings - adjust brew water temperature.3. Grinder settings - calibrate throw weight of left/right grinders.4. Key assignments - change names and locations of any of

the recipe icons.

size

right care & cleaningleft

milk templatteespresso x2

americano

espresso x1 cappuccino milk

foam top

macchiato cuppreheat

H

C

settings: recipes

1A. recipes: One step (Auto) models1. Choose left or right grinder. Default = right.2. Choose cup size. Default = small.3. Choose milk temp (hot or cold) if applicable. Default = hot.4. Choose the recipe to adjust.

DEFAULTS FOR ONE STEP MODELS

COFFEE SETUP SCREEN

water

bypass after

cappuccino : right : small : hot

coffee

machine settings

grinder settings

14.0

60.0

0.0

grams

ml dwell

test coffee

cancel savedefault recipe

pre-infuse

machine settings

9.0

5.0

ml

sec

ml

bypass before

milk setup

grinder settings0.0 ml

51432 021317

Page 6: SURE TAMP - BUNN · sure tamp. manager programming level. bunn-o-matic corporation. post office box 3227 springfield, illinois 62708-3227. phone: (217) 529-6601 fax: (217) 529-6644

Page 6

1A. Example shown: cappuccino, right grinder, small, hot VOLUMES are displayed in ml (~30 ml per oz)1. Milk volume is for steamed milk for a latte or cold milk for iced latte.2. foam volume is for hot or cold milk foam.3. syrup offset is a “leave room” key for syrup – the amount entered here is subtracted from the milk or foam volumes (not used in self serve models).4. speed adjust allows for temp variations by selection.5. dispense order allows operator to select what part of the recipe comes first, or simultaneously as in this example (coffee

then milk) (milk then coffee) (milk only) or (milk & coffee).6. test milk samples the milk portion of the recipe.7. test recipe samples the coffee & milk for this recipe8. Default recipe restores the factory setting.

*Press the "save & exit" icon to return to previous screen.

MANAGERS PROGRAMMING LEVEL

foam volume

syrup offset

cappuccino : right : small : hot

milk volume

machine settings

grinder settings

0.0

200.0

33.0

ml

ml

dispense order

test milk test recipe

cancel save & exitdefault recipe

speed adjust

machine settings

0.0

coffeethen milk

%

secml

bypass before

coffee setup

grinder settings0.0 ml

1B. recipes: Two step (steam) models Press the "intellisteam" icon.

MILK SETUP SCREEN

CONTINUED

right care & cleaningleft

espresso x2

americano

espresso x1

cuppreheat

settings: recipes

iNTELLISTEAM

manualsteam

recipe : intellisteam temperature

default155 °F

warm130 °F

warmest170 °F

cancel save & exitdefault recipe

"intellisteam" temperatureAdjust any of the 3 pre-set selections between 120 - 170°F.Defaults are shown at left. "Default recipe" will reset all 3 set-tings. Press "save & exit" to retain new settings.NOTE: Dark highlight indicates chosen selection.

51432 021317

Page 7: SURE TAMP - BUNN · sure tamp. manager programming level. bunn-o-matic corporation. post office box 3227 springfield, illinois 62708-3227. phone: (217) 529-6601 fax: (217) 529-6644

Page 7

1C. Example shown: espresso, single shot, right grinder, small

APPLIES TO ALL MODELS1. Coffee: adjusts puck size (weight) in grams.2. Water: adjusts the amount of brew water dispensed.3. Bypass: adjusts the amount of water that goes around the puck.5. Pre-infusion: adjusts the amount of brew water for the initial soak time at the beginning of brew cycle.6. Dwell: adjusts the amount of soak time.7. Test coffee: allows operator to brew a sample of the coffee only (no milk portion of this recipe without going back to main screen.8. Default recipe: allows operator to set this recipe back to the fac-tory default settings without affecting other recipes.

*Press "save" before exiting this screen.

MANAGERS PROGRAMMING LEVEL

water

bypass

espresso x 1 : right

coffee

machine settings

grinder settings

9.0

30.0

0.0

grams

ml dwell

test coffee

cancel savedefault recipe

pre-infuse

machine settings

9.0

5.0

ml

sec

ml

ESPRESSO SETUP SCREEN

recipe : manual steam

cancel save & exitdefault recipe

max time 60 sec

"manual steam" Set the amount of time when using manual steam.Range 30 - 200. Use up or down arrows to adjust. Press "save & exit" to retain new settings."Default recipe" sets this back to the factory default setting of 60 without affecting other recipes.

CONTINUED

51432 021317

Page 8: SURE TAMP - BUNN · sure tamp. manager programming level. bunn-o-matic corporation. post office box 3227 springfield, illinois 62708-3227. phone: (217) 529-6601 fax: (217) 529-6644

Page 8

machine settings

brew watertemperature 195 °F

cancel savedefault

2. machine settings: Adjusts the brew water temperature.

brew watertemperature

1 2 3

4

previous: 195

5 6

7 8 9

0

minimum: 180maximum: 209

cancel

enter

clear

<

Type in the new temperature (between 180-209°F). The "enter" box will appear when you start typing the number.Press "enter" to accept new temp and return to previous screen.Default: 195°F.

grinder settings

calibrateleft grinder

calibrateright grinder

cancel savedefault

3. grinder settings:Calibrates left/right grinders.

Select left or right grinder.

1. Open front door.2. Remove puck bin.3. Upper piston must be dry – wipe bottom surface of piston

with a paper towel and clear all areas of the discharge chute of loose coffee.

MANAGERS PROGRAMMING LEVEL

51432 021317

Page 9: SURE TAMP - BUNN · sure tamp. manager programming level. bunn-o-matic corporation. post office box 3227 springfield, illinois 62708-3227. phone: (217) 529-6601 fax: (217) 529-6644

Page 9

MANAGERS PROGRAMMING LEVEL

1. Tare or zero the scale with a container large enough to hold up to 60 grams of coffee.

1. Position the cup so that it is wedged under the spent puck discharge chute.

2. Close the door, hold cup in place.

calibrateright grinder

1. perform catch test 3 times2. enter average puck weight

14 gram dry puck

start catch test

cancel savedefault

previous calibration: 14.2 status:

Example shown: right grinder1. Select - "14 gram dry puck" and allow grind cycle to finish.2. Weigh the grounds and verify it is 14 g (+/- .5)3. If it is 14 grams proceed to the coarseness adjustment section.

Entering the throw weight:1. Press "start catch test". Run 3 times in a row one after the other.2. Weigh the collection of grounds and take the average (divide the total grams by the # of times the grinder was activated)3. Enter the average of the 3 in the box and press save.4. This tells the CBA how much coffee was processed during the test run time.5. Run the "14 gram dry puck" again to verify weight. If not, repeat steps 1 - 3. If it is 14 grams proceed to the coarseness adjustment section.

calibrateright grinder

1. perform catch test 3 times2. enter average puck weight

14 gram dry puck

start catch test enter results

cancel savedefault

previous calibration: 14.2 status: done: 3

15.0 grams

View from below View from above

51432 021317

Page 10: SURE TAMP - BUNN · sure tamp. manager programming level. bunn-o-matic corporation. post office box 3227 springfield, illinois 62708-3227. phone: (217) 529-6601 fax: (217) 529-6644

Page 10

Default recipe:14 g coffee 0 preinfusion60 ml water 0 dwell0 bypass

Press "test coffee". Observe shot time at top of page.Super Auto range is 17 – 23 seconds for this recipe.

It takes a couple of shots to clear the de-chaffer chute of the previous grind. This means that when you make a COARSENESS adjustment, you must discard a couple shots. This illustrates why it is imperative that this process is followed!If the time is too long - turn knob towards coarse.If the time is too short - turn knob towards fine.

MANAGERS PROGRAMMING LEVEL

right key assignmentleft

latteespresso x2

americano

espresso x1 cappuccino milk

foam top

macchiato cuppreheat

cancel save

3. grinder settings: Select left or right hopper.Select espresso 2X recipe .Place 4 oz shot glass under dispense tips.

COARSENESS ADUSTMENT

water

bypass

espresso x 2 : rightdispensing : espresso x2

shot time : 20

coffee

machine settings

grinder settings

14.0

60.0

0.0

grams

ml dwell

test coffee

cancel savedefault recipe

pre-infuse

machine settings

0.0

0.0

ml

sec

ml

ESPRESSO SETUP SCREEN

Adjustment:Note the opposite direction of the adjustment knobs

51432 021317

Page 11: SURE TAMP - BUNN · sure tamp. manager programming level. bunn-o-matic corporation. post office box 3227 springfield, illinois 62708-3227. phone: (217) 529-6601 fax: (217) 529-6644

Page 11

right key assignmentleft

latteespresso x2

americano

espresso x1 cappuccino milk

foam top

macchiato cuppreheat

cancel save

4. key assignment:Key assignment page.NOTE: Key assignments should be done prior to adjusting recipes!Select left or right hopper first.Key/icon locations can be different between left and right hoppers! Change locations of any of the recipe icons.Example: right (hopper) & americano (lower left box).

MANAGERS PROGRAMMING LEVEL

51432 021317

key assignment

previous next page 2 of 2

unassignedunassigned

add milk add foamespresso x3

unassignedunassigned

unassignedunassignedco�ee

Page 2 of 2.

In this example "espresso x3" recipe was selected. Press "next".

right key assignmentleft

latteespresso x2

espresso x1 cappuccino milk

foam top

macchiato cuppreheat

cancel save

espresso x3

Save & exit.

The new recipe is now shown in the selected location.Press "save" to exit back to advanced menu options screen.

key assignment

previous next page 1 of 2

macchiato

largeamericano

unassignedmilk

cappuccino

latte

americanocup

preheat

espresso x1

foam top

espresso x2

mocha

Page 1 of 2.If the desired recipe is not shown on page 1 press "next" to go to page 2 of 2.

BEFORE

AFTER