Successfactors Content

Success factors:1. About Cloud & Success Factor Architecture Ahead in the cloudWith more than 20 million users, SuccessFactors has one of the largest and most sophisticated cloud platforms in the worldNot all cloud solutions are created equal. HR cloud solutions should offer an excellent customer experience while handling your biggest business challenges. With over ten years of experience in the cloud, SuccessFactors offers the best of both worlds: the ease and savings of a public cloud deployment, with the flexibility and control of an on-premise solution. That's why our customers include many of the worlds largest and best-run companies, such as Siemens, Coca Cola, and Deutsche Bank.

Our cloud architecture is enterprise-ready, built to provide maximum security, scalability, performance, and innovation. With more than 3,600 customers in 177 countries and 60 industries throughout the world, SuccessFactors is one of the largest providers of cloud solutions.SuccessFactors cloud architecture offers:

Faster implementation: With out-of-the-box integrations for hundreds of applications, rapid data migration, a proven implementation process, and no coding required for configuration, SuccessFactors cloud deployments help you reach time to value faster. Lower risk: Security at every layer, constant audits, and a unique architecture that never comingles customer data all reduce risk. Higher performance: Globally distributed data centers combined with virtualization and testing deliver the response times you expect. Maximum flexibility: SuccessFactors provides configurable solutions that can match your business processes, work with your existing systems of records in your ERP solution, and integrate with existing applications reliably and at scale. Innovation: With four releases per year, you can switch on new features when you want to and continuously improve business execution. Mobility: No matter how many employees you have or where they are located, our solutions are available to you anytime, anywhere. Improved scalability: No matter what your business needs are, our solutions scale up or down with your needs. Lower, more predictable costs: With SuccessFactors, you pay as you go instead of paying for everything up front.

Discover SuccessFactors cloud architecture for yourself and find out how our: Data Centersunderpin our entire solution. Infrastructure Servicessupport high reliability and availability. Platform Servicessupport your business needs and processes and quickly adapt to changing requirements. Application Servicesallow you to easily extend SuccessFactors applications, develop new or existing applications in the cloud, leverage your existing investments, and get insight from your data that helps you make better decisions. Operations Servicesensure business continuity and guarantee that you can reach your applications and data from anywhere in the world, at any time. Security Serviceskeep your data safe and private and ensure compliance while continuously monitoring for potential threats. Customer Experienceleads the Cloud HCM industry.Customer ExperienceSuccessFactors offers a superior customer experience in the cloudImprove business results with market-leading HR solutions backed by a modern technology, a global partner ecosystem, and awesome supportIn the mobile digital age, users wont engage with an application unless it is attractive and easy to use. That's why SuccessFactors employs a large team of talented user experience designers who make it their mission to create software that people enjoy using. Through careful study of user needs, iterative prototyping, and usability testing with real users, our software anticipates what each person needs to see, from executives to managers to individual contributors. Or, using tools like the tile-based homepage, we offer users the information they need, and they can personalize how an application looks just by dragging and dropping.Yet SuccessFactors knows achieving a superior customer experience needs more than powerful applications with beautiful, simple user interfaces. Under the hood, our world-class technology meets your needs for performance, availability, security, integration, and extensibility. And our delivery track record, spanning more than a dozen years and 3,600 customers, is the icing on the cake.How do SuccessFactors customers enjoy a superior customer experience? They have achievedtwo to four times greater stock market performancethan the major stock market indices since October 2008. They haveincreased their productivity by over 5 percenton average. They havedecreased turnover by over 15 percenton average. They haveadded 1 percent of revenue back to profit. Theyparticipate in co-innovation with our thought leadersto build strategic solutions. They are activelyinvolved during user experience, design, and functional validations. They enjoyinnovative user experiencesthat are social, mobile, fun, and intuitive. They experience an applicationavailability of 99.97 percentin the cloud. They see100 percent of implementations completed on budget. They receivequarterly innovations that are freeand work with their extensions. They enjoybest-in-class global and in-product support, and a world-class partner ecosystem. They getan integrated end-to-end HCM suite, from recruit to retire.SuccessFactors People Cloud Solutions suite of talent solutions, core HR, collaboration, and analytics improves your business productivity and helps engage, retain, and motivate employees. Were also driving better business execution with one of the largest and most sophisticated cloud platforms in the world.Heres how SuccessFactors ranks with: Customers: SuccessFactors enjoys a 5.9 out of 7 customer satisfaction rating and a greater than 95 percent customer retention rate. Analysts: The top analysts have allpositioned SuccessFactors as a leaderin Human Capital Management solutions in their 10 recent reports. Partners: We incent our sales force to work with our more than 1,000 consultants and 200 partners, resulting in global coverage for SuccessFactors customers and increased revenue for both sales teams and partners.Application services from SuccessFactorsEasily connect with your people, devices, data, and existing applicationsNo matter how good they are, HR cloud applications cannot stand alone. SuccessFactors offers application services out-of-the-box that connect your personalized SuccessFactors applications to your people, devices, data, applications, and business processes to simplify administration, increase productivity, and deliver value sooner. Integrationhelps you reach time to value sooner by providing flexible yet robust options for integrating SuccessFactors with your on-premise, cloud, or custom applications. Mobilehelps you, your managers, and employees stay connected and productive no matter where they are. Reporting and Analyticsprovide the data insights you need, in the format you want, using multiple sources and interactive dashboards. Socialbrings together people, data, and content to collaborate and solve business challenges quickly and efficiently. Extensibilityallows you to adapt your applications to changing business processes without coding or affecting the upgrade process.SuccessFactors simplifies integration with enterprise applications and processesIntegrate your applications with other enterprise applications both on-premise and in the cloud and cross-application business processesYour business needs to move quickly while maintaining the integrity of business processes across cloud and on-premise systems. SuccessFactors provides an open, flexible approach to integrating its cloud solutions that lowers cost, increases speed, and enhances simplicity.SuccessFactors makes integrating your applications fast, affordable, and simple by providing: SuccessFactors takes the risk and cost out of integrationsby delivering out-of-the-box content (interfaces, templates, connectors, mappings, workflows) for SuccessFactors-SAP and selective SuccessFactors-third-party applications that are 100% built and maintained by us. Your choice of integration platforms: You can choose an easy-to-use graphical platform to extend, build, and monitor integration scenarios (SAP HANA Cloud Integration Platform, NetWeaver Process Integration, or Dell Boomi for SuccessFactors integrations for People pillar). Flexible deployment options: Integrations can be deployed on-premise or in the cloud. The SAP HANA Cloud Integration Platform can be deployed in the cloud, or you can use NetWeaver Process Integration on-premise. SuccessFactors also hosts Dell Boomi in the cloud for Employee Central or Employee Central Payroll integrations. Rich set of Application Programming Interfaces (APIs): Open, standards-based APIs help customers and partners build custom integration scenarios using SAP platform or any partner platform of their choice (Cast Iron or Mulesoft). Ability to schedule imports: SuccessFactors can help you securely import data to your database without the data being accessible to SuccessFactors, ensuring your data privacy. Encrypted files are decrypted in memory and loaded into your database using programming logic. You can schedule imports and receive regular secure status reports via email.In the cloud, it's easier to integrate your other partners and support services with our solutions, especially with our extensive network ofpartnersand our Cloud Integration strategy. Part of this ease comes fromSuccessCloud, a key extension of SuccessFactors technology that enables third-party applications to connect and integrate with our cloud platform.SuccessFactors reduces complexity and cost for integration by providing: Faster integrations: With iFlows doing most of the work for you, your IT department spends 80 percent less time on coding, testing, and other application integration tasks, resulting in faster deployments. Single source of truth: Master data synchronization provides accurate information for making business decisions. Reduced risk: With iFlows fully supported, certified, and tested by SAP across updates and patches, you can be sure that future upgrades will not break existing integrations. Seamless business processes: Integrated end-to-end business process integration and a single sign-on delivers an integrated user experience. Secure connections: Authorization roles control which users can launch, build, and view integrations and their data and security for data when moving beyond your firewall.Where we stand out: SuccessFactorstightly integrated extensive cloud and on-premise suitewill require fewer integrations over time and provide a more unified user experience (vs. niche competitors). SuccessFactorsrapid deployment solutions (RDS) and engineered servicesare designed to keep your implementation on track, on time, and on budget. By providing the flexibility toleverage existing on-premise investments, you can take advantage of innovative solutions in the cloud at your own pace. SAP is aglobal company with years of experience and deep knowledge of best-practice processesacross domains and verticals such as HR, CRM, SCM, Sales, Travel, and Finance to guide your integration project throughout the application delivery life cycle. SuccessFactors integration technologycan combine data from multiple data sourcesand correlate workforce data with other enterprise data like CRM or Financials to gain actionable insights and drive true business execution. SuccessFactors understands its application data model betterthan any other vendor, helping us provide you with the best integration content, unmatched support, and peace of mind.HomeApplication ServicesMobile Stay connected to your business anytime, anywhere with SuccessFactors Mobile Keep your focus on business execution, even on the go Success often depends on being able to react to opportunities and address challenges in an instant. Whether its getting a job offer in the hands of a key candidate, answering a question thats holding up a deal, or taking action to keep a project on schedule, more people want and need mobile access to enterprise resources. SuccessFactors Mobile gives you the benefits of SuccessFactors People Cloud Solutions anywhere, anytime on your mobile devices. And dont worry remote access to corporate information is always secure.

So, what can you do on the go? Find people fast: WithSuccessFactors Mobile Org Chart, you quickly locate a coworkers title, contact information, and where that individual fits in the organization. After youve found the people youre looking for, you can call, text, or send them an email in just one click. Stay connected to people and projects: When youre away from the office, you can useSAP Jam Mobileto collaborate, capture, share, watch videos, view documents, add comments, send direct messages, and more. Fill positions faster: WithSuccessFactors Mobile Recruiting Managementat your fingertips, you can share feedback on candidates and approve requisitions and job offers. Collaborate with your entire hiring team, wherever they may be. Increase knowledge and skills: WithSuccessFactors Mobile Learning, you can register for classes and receive notifications of due dates and course assignments. Touch base: WithSuccessFactors Mobile Touch base, you can set the right priorities and make one-on-one meetings more efficient. Keep employee records up to date: Managers and executives can approve employee change requests and move workflows forward from their mobile devices. Stay focused on your goals: You can manage your active plans and update your goal status and progress towards completion while on the go. Request time off on the spot: You can view your time off balance, submit time off requests to your manager, and let colleagues know when you will be away from work. Gain workforce insights: You can access relevant and timely workforce analytics and insights to make business decisions with confidence. Simulate reorganizations risk-free: You can simulate reorganization scenarios and see the effects those changes have on the organization before you commit to them. Use the device of your choice: You can download native mobile apps on iPhone and iPad (OS 4.0+), Android, (OS 2.1+), and BlackBerry (OS 4.5+) devices. Stay secure: SuccessFactors uses industry-standard authentication and encryption, and no application data is stored on mobile devices. Each device is associated with a user account and requires a PIN code to activate and access SuccessFactors applications. When the users account is suspended or disabled, mobile access is also suspended.Downloading the SuccessFactors mobile app to your device is safe and easy to do just select your device and click on the download button.Download Mobile Apps

HomeApplication ServicesMobileMobile Org ChartMobile Org ChartBrowse and connect with anyone in your organizationUse Mobile Org Chart to see how the lines are drawn in your organization. Youll see how everyone is connected and be able to view employees capabilities on their profiles. And if you need to get in touch with someone fast, youre only a click away. Navigate easily: Search or browse to find people and see how they are related, their role, and their overall reporting structure. Find information quickly: Make a call, send an email, or send a message directly from the Org Chart. Get updates at your fingertips: Navigate the Org Chart with finger swipes to quickly locate anyones picture, title, contact information, and more. HomeApplication ServicesMobileMobile Jam SAP Jam Mobile Keep up with your people and projects anywhere, anytime With SAP Jams mobile capabilities, you can stay on top of projects, find experts and content, and contribute new videos and photos while on the go. Your employees can check for the latest competitive info while waiting for a client, or review documents while waiting on the tarmac. Snag up-to-date information: Read comments, updates, and conversations from your followers feeds and groups. Contribute on the go: Use smartphones to post comments, photos, and videos relevant to your business. Receive real-time alerts: Get push notifications of replies and direct messages. Contact employees: Check the org chart; look up contact information, and call, email, or text in a click. HomeApplication ServicesMobileMobile Recruiting Mobile Recruiting Management Mobilize your recruiting team to accelerate hiring of top candidates Your executives and hiring managers are constantly on the go, but the best candidates dont have time for bottlenecks in your process. With Mobile Recruiting, you can keep your hiring team productive wherever theyre located. Your people will always be ready to close the deal with your next great hire. Make decisions faster: Mobilize your job offer approval process so that managers can extend offers to the right people faster. Approve requisitions and offers: : Keep the hiring process moving with real-time responses. Improve the interview: Be better prepared with anytime access to rsums, questions, and comments. Accelerate feedback: Rate competencies and add comments right after the interview.

2. Success Factor Methodology3. Success Factor TerminologiesSuiteTermDefinition

360360 / Multi Rater

CDPCareer and Development Planning

CompCompensation

EPEmployee Profile

GMGoal Management

JPBJob Profile Builder

LMSLearning Management Solution

MDFMetadata Framework

PMPerformance Management

RXRecruiting Execution

RCMRecruiting Management

RMKRecruiting Marketing

SPSuccession Planning

VARVariable Pay

Var PayVariable Pay

WFAWorkforce Analytics

WFPWorkforce Planning

Architectural, Technical, and IntegrationTermDefinition

APIApplication Programming Interface

ESREnterprise Services Repository (integration content for HCI and NWPI)

FOFoundation Object

GOGeneric Object

HCISAP HANA Cloud Integration

HCPSAP HANA Cloud Platform

IaaSIntegration-as-a-Service

iFlowIntegration Flow (an integration add-on)

NWPISAP NetWeaver Process Integration

ODataOpen Data Protocol (seewww.odata.org)

ODSOperational Data Store

PaaSPlatform-as-a-Service

PISAP NetWeaver Process Integration

SaaSSoftware-as-a-Service

SAILSocial Media ABAP Integration Library

SFAPISuccessFactors API

SSOSingle Sign-On

UDFUser Data File

SecurityTermDefinition

ADAdministrative Domains

OAuthan open standard for authorization

RBPRole-Based Permissions

SAML2Security Assertion Markup Language 2.0

SSLSecure Sockets Layer

SSOSingle Sign-On

MiscellaneousTermDefinition

CSCustomer Support

CSVComma Separated Values

IRRInternal Release Readiness

PEPSProduct Expert Professional Services

UIUser Interface

UXUser Experience

V12V12 Revolution UI

WACAWriting Assistant and Coaching Advisor (Performance Management feature)

XMLeXtensible Markup Language

Abbreviations and terms no longer usedTermDefinition

ECEmployee Central

EC PayrollEmployee Central Payroll

J2WJobs2Web (not Recruiting Marketing)

JDMJob Description Manager

SAP Cloud PayrollOld name for Employee Central Payroll

SFSFSuccessFactors New York Stock Market listing name

BizXBusiness Execution Suite

4. Interfaces Between SAP & Success Factor (Extraction programs both Master data and Analytical data)

5. Employee Data upload in Success factorsSuccess factors Tools: Success factors Instance (System) Success factors Provisioning (Tool) Success Factory (Tool) Success factors Jam Success Factor Learning & Performance(Tool) Success factors partner portal (Tool) Success factors Connect (Tool) Areas & Modules covered: Home Page: To-dos Welcome page Design Themes/v12 Home Page and Logo Settings My team Proxy Management Bizx Mobile Success factors Bizx Mobile (Mobile technology): Integration and working in Android, IPhone and Black berry along with application process execution (in Cell and IPad) Org chart (HTML 5) Employee Directory Hire & Rehire, Termination & LOA process Pick list Management Admin tools (old & new)Employee central (Mastery) Position Management Foundational and Generic Objects Absence Management (Covered entire Employee Master Data Maintenance with workflow requests) Time off process and Workflows Rules Management Manage Time off Process Benefits Process Payroll Process Global Employment MDF- Meta data frame work Employee Self Service & Manager Self service Corporate data Models & Succession data models (XML) Even Reason Derivations and Workflow Event Derivations (XML) Country Specific Succession data Models Email Templates and Notification Settings Mass Changes 2014 Quarter releasesGoals & Performance Management (Mastery) Goal Management Performance Management (V11 Version & V12 Version) Route Maps Rating Scales Competencies Development Plans Launch Forms Editing Goal and Performance templates in Success factory and XMLReporting & Analytics Standard Reports Custom Adhoc Reports Creation Classic and Spot light Reporting Analytics 2.0 Overview Dash Boards 2.0 Securities User Administration RBPs & Roles and Authorisations User Management Data Loads foundational and Transactional