streamline shipping to support sales growth

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Is Your Shipping OperationStreamlined to Support Your

Sales Channels?


Agenda

• Introduction & Welcome

• Oz Development Overview

• Challenges Driving Shipping Complexity

• Customer Examples

• Leveraging “Advanced Shipping” for Growth

• Wrap Up and Q & A


Today’s Speakers

Troy GrahamDirector of Bus Dev

Oz Development

Brian HodgsonVP Sales/Marketing

Oz Development


Over 10,000 customers use OzLINK Focused on manufacturing, distribution, eCommerce industries

Small and medium size enterprises

OzLINK Customer Success

http://www.progearwarehouse.com/

http://www.on-the-fly.com/index.jsp;jsessionid=FOvGEtUMdDW7ypnHs00KXAkPHqHu9VElXn1prCcnuX2L7DQ3MaM7!314204319!1074629707!7005!8005


OzLINK Integrates and ExtendsOrder Management Applications

Integrate & Extend

WarehouseeCommerce Shipping

ERP/Accounting


Challenges Driving Shipping Complexity

• Growth brands via Internet/eCommerce

• Omni channel (eBay, Amazon, multiple brands)

eCommerceBusiness

Opportunity

• Better visibility• Documentation

requirements• Delivery date options

Demands fromCustomers

• Rapid ROI• Minimal IT resources

required in house• Focus on business

problem not IT

Cloud Solution Payback


Shipping

Challenge:• Up to 250 shipments per day• Front office produced shipping documents• No MAS 200 & WorldShip integration • Extra data entry, duplicate address books

Products: Snack FoodsSegment: Food processingFunctional Area: Logistics

Solution:• Bidirectional integration• Eliminated 100% shipping data entry• Improve customer service

Fulfillment

Solution:• Pack validation, with serial number• Savings $24K per year• Improved customer service

Challenge:• 200-300 shipments per month• Domestic and international• Serialized equipment• 2-3 errors per month• $600-$1000 cost per error

Products: Machinery & toolsSegment: Wholesale distributionFunctional Area: Fulfillment

Real Customers With Real ROI


Challenge:• 200-300 shipments per day• Multiple documents for pick/pack/ship• Legacy system performance was slow• Costly pick/ship errors ($36 per error)

Products: Gourmet FoodSegment: eCommerceFunctional Area: Fulfillment

Challenge:• 10-15 returns per day• 2 hours processing per day• Complex charge-back rules• Too much clerical paperwork• Minimal time for customers

Products: Home lightingSegment: eCommerceFunctional Area: Shipping/returns

Solution:• Integrated pack slip/UPS label• Increased fulfillment productivity by 50%• Reduced shipping errors

Solution:• Integrate RMA & UPS• Savings $17.5K per year• Reduced clerical tasks 96%

Real Customers With Real ROI

Shipping Returns


OzLINK Provides Advanced Shipping

Service AllSales Channels

Leverage the BroadestCarrier Support

• All carrier options• US and International• Third party billing• Scales and peripherals• Combo pick ticket & ship label

• Branded pack slips• ASN • Retail compliant labels• Drop ship for your customers

Automate ComplexBusiness Rules

• Auto select carrier and service• By sales channel• By order weight, value, etc.• By line of business• Automate returns


Connect eCommerce intoOrder Management

eCommerce

OrderManagement

ERP

Warehouse/Shipping

• Synchronize orders, and inventory• Real time order status• Update pricing and item data


Pre-Ship Address Validation

• Review pending orders• Approval• Fulfillment• Screens periodically &

highlights ambiguous orders

• Correct and update

Ready ToFulfill

OrderEntry

Address correction feesAre $10 per error

ERP


Automate Business Rules

• Residential• Urban area• PO Box• International

• Loyalty programs• Drop ship• Preferred service

• Weight, dims• Value• Commodity• Delivery date

ShipmentDetails Consignee Origin/Dest

Address

OzLINKAutomate Business Rules

Carrier & Service• Ground• Next Day Air• Mail Innovations• Freight• etc

Shipping Options• Return Service• Saturday Delivery• Int’l Commodity• etc

Package Options• Delivery confirmation• Flexible parcel ins.• Declared value• etc.


Partner Fulfillment: Suppliers or Customers

CustomerDrop Ship

SupplierFulfillment

Warehouse

Consumer Retailer

Purchase

OrdersDeliverySales

CustomersSupplier

Delivery

PurchaseOrders

• Leverage suppliers for drop ship• Gain visibility to orders status• Capture rates real time with shipment

• Service you drop ship customers• Create retailer specific branded pack slips• Leverage third party billing


Create Branded Pack Slips and Branded e-mails Notifications

Branded e-mailsto improve customer service

and repeat business

Branded packing slipsFor drop ship customers

or different brands


Alternate Pick & Pack Scenarios

Master PickingBatch Processing


Supported Application IntegrationsERP/

AccountingCRM/

eCommerce Homegrown

ODBCWebServices

TerminalEmulators

Batch Files XML

LegacyApplications


Demo


Advanced Shipping SummaryNeed Carrier Software Only OzLINK

Real Time/bi-directional integration

Business rules

TnT based mode optimization

Branded e-mail notifications to customers

Adv. Pack Verification, ASN, retail compliant labels

Integration of eCommerce Applications

Multiple Pick Options

Drop ship/supplier fulfillment

Automating returns and labels

Pre-Ship Batch Address Validation


Can Advanced Shipping Help You?

• Are expanding sales & channels creating more business rules?

• Do growth channels such as Amazon & eBay to be better integrated into shipping?

• Are there customer documentation requirements that could be automated?

• Can you save freight spend through mode optimization?


Q & A


Additional Informationwww.ozdevelopment.com

508 366 1969

http://www.ozdevelopment.com/

streamline shipping to support sales growth

Documents

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solution

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